283 comments found.
Hello,
Can you please tell me which files to change in order to update my site from v1.4 to the latest version ? (I only need to update the plugins and what nots).
Please get back to me asap.
-Cheers
Hi,
Please do a backup from your files before proceeding in the update.
Then you can copy all js folder contents except script.js. copy all css folder contents except style.css
if you faced any troubles please contact us via the support form in our profile to check with you.
Website is nice ” but ” pages load SUPER, SUPER, S L O W D – can you advise if one day you decide to fix this problem? in the main time i will use an other theme, Thank You
Hi,
Thanks for purchasing EXCEPTION,
please contact us via the support form to check with you this issue 
I do not need to contact you, you know the issue… and Just to let you know, the new update make the pages load Even slower…
Ok, I’ll check it.
I’ve uploaded a fresh copy of the template on the server and working very fast, please check your files maybe there is something wrong or missing.
If I want update Exception from 1.4 version to last version, is it more complicated? Which files have been updated? Could u help me? Thanks.
Hi,
This will depend on what files you changed, but i recommend to have a backup from your old files then upload the new assets files (css, js and php folder), not the html ones.
if you faced any issues please contact us via the support form in our profile to check it.
I encountered the same issue reported by @mrdmhans as well. Also, noticed that my logo appears on my site in the header on an ipad but not on chrome. Email sent as well with site link to see. Thank you
Hi,
Email replied, please check
The accordions always drop-down the first panel. If I delete the “active” from the first panel, it seems don’t work and the panel is drop-down.
Hi,
Please contact us via support form to check with you the issue.
Hi, an important question. As you know in European countries there is a new cookie law and every site have to comply to the law. Are you thinking to insert in your work an integrated script to make your site compliant to EU directive? Thanks.
Hi,
Thanks for purchasing EXCEPTION,
I’ll take this point in consideration and will research for this as this is the first once i hear about that
I managed to persistently reproduce this way: Go to Contact pages > Contact 1 then go to Portfolio > Portfolio 4 columns it happens all the time in portfolio page
It happened in the demo site http://demo.it-rays.net/exception/light/wide/home.htmlI intend to purchase this theme, but this issues has to be addressed first, my client will not be happy with this view
Hi,
Thanks for interesting in EXCEPTION,
Email Replied please check
Hi Is this template ‘exception’ is one time purchase template?
Hi,
Thanks for interesting in EXCEPTION,
No mate, you will need to read more about the license here :
http://themeforest.net/licenses/standard?license=regularIncorrect view with Google Chrome after reload page – pls check screenshot from official site: http://goodhelper.com.ru/screen.jpg
Hi,
Thanks for purchasing EXCEPTION,
please contact us via support link in our profile to check this issue with you.
This is by far the best template i’ve ever seen and bought on themeforest, and i bought a lot templates. This is pure AWESOMENESS!
Many thanks for this great masterpiece and the very well written documentation. No unanswered questions.
100 thumbs up (Y)
Oh mate,
Thank you very much for your kind words, I’m so pleased that you have enjoyed working with EXCEPTION,
Really don’t know what to say but it is much appreciated
hi mr Mohamed, I wonder if u can help me and send me the code for the skin changer
Hi friend,
Please email me via support form to send you the desired file
Hi there
Great template. Love the attention to detail.
Quick question: How does one pull in the blog elements from a WP blog into the html blog page to maintain a theme element in the site? Is it possible?
Would love to get this theme, and this will certainly assist with my decision. Thanks in advance
Hi,
Thanks a lot for interesting in EXCEPTION,
Unfortunately this will need some modifications as there are some custom elements
Hi Could you tell me if there is a way to have the menu bar showing by default on the one page paralax, by default it only shows when you start to scroll down.
Many Thanks
Hi,
Thanks for using EXCEPTION,
Please contact us via support form in our profile to give you the code you need to achieve this
Hi man what new in this updatE?
Hi mate the update was only for updating the prettyphoto jQuery plugin to the latest version to for more security
Can I incorporate the Full width header slider in home #4 into home #1 Above the sticky menu and still keep the Revolution Slider below?
Hi,
Thanks for purchasing EXCEPTION,
Please Contact us via the support form in our profile and clarify more as i can’t get your point
How to decreasing width of mega menu
Hi mate, I replied your prev. request, please check your email,
About the mega menu, it is set by jquery, you will affect the look by decreasing the width, this is not recommended.
for further inquires please contact us via email.
Using the dark version. Can I make sectionWrapper section white background? And how? Thanks
Hi,
Thanks for using EXCEPTION,
please contact us via support form to give you the desired code
I want to buy this template, but I see that there is a problem in the CONTACT PAGE. I want to watch it and see it’s specifications. Is there any help
Hi,
Thanks for interesting in our template,
the contact form is working without any problems and all test emails are sent, we receive all contact us emails .
it’s open .PHP in i-explorer i can’t see the page but i see codes
There were some problems with the server, i fixed it and working now
Very Excellent… Now it is working efficiently I will buy the template NOW Thanks very much
You welcome mate anytime, thanks for understanding
Can I purchase directly from you. Because I have sufficient funds to buy but the THEMEFOREST specifically wants $ 20
Unfortunately mate, there is no other way, this item is only for sale on TF.
By Skrill.com
You can buy it only by themeforest’s payment ways,
there are no other external ways
Thanks my friend I’ve bought now
You welcome friend, thanks for the purchase, Hope you get satisfied and happy working with it
In your home demo page to choose from one of the templates: There is arrow down to scroll to the next page .. Please I want this arrow and how to add
Please contact us via support form and clarify more
Dear Reader,
I am loving these templates! You guys did a great job on everything! I did encounter one problem however. On all of the contact pages, my trackpad on my Mac stopped responding on the site. I wasn’t able to scroll the pages any longer. Also, the magnifying glass for the search box seemed to be out of place (css issue?). On every other page, I didn’t encounter this issue. It seems like a jQuery script isn’t loading? I would love to purchase once this small issue is resolved.
Regards,
Christian
Hi,
Thanks a lot for interesting in out template,
Yes Sure all your point will be taken in consideration and applied next update,
Thanks a lot mate
Hi, awesome theme, i have some questions, 1.- Can we put a player like jwplayer instead the revolution slider on Home? 2.- Can we integrated a PayPal payment and when they submit the form and complete the payment then automatically create the user for login the page?.
Sorry for this questions i had a wordpress page but i have a lot of content and manage some subscribers and the page is too slow i did many things but i saw that the better option is to change a HTML page, for better user experience i think. And i going to discover and learn HTML, really thank you for your time and help.Best Regardsan a video carrousel at bottom of the player?. thank you
Hi,
Thanks for using EXCEPTION, Seems you didn’t buy our template, so if you proceeded with purchase it will be pleasure if you contacted us via the support form and check with you all you need mate
Thanks for your expected understanding
Thank you very much OK i will do that!
You welcome mate, Thanks for Purchasing
This item was featured on ThemeForest
Elite Author
Contact the Envato Market Help Team
