2006 comments found.
Hello guys, using the medical theme, on the category page, is it possible to show the second image on mouseover on a product image? Ans if yes, how?
Sean
Please submit a ticket with your purchase ID https://codazon.zendesk.com/hc/en-gb/requests/new
is there way to get ride of the loader on home page section like Best Seller , New Collection etc..
Please submit a ticket with your site information https://codazon.zendesk.com/hc/en-gb/requests/new
Hi, I need to have toogle menu in max size screen 896px, how to do ti?
Please create a ticket here https://codazon.zendesk.com/hc/en-gb/requests/new
Please update on my request number 18447. I have submitted more than 20 days before but no action has been taken. Need your quick reply.
Please check your email again. We answered you on Aug 22. https://prnt.sc/1r4g0x7
Hello. Can you please look into ticket #18527? Thanks
We answered the ticket few days ago but we didn’t received response from you. Please check again.
I installed the lasted version template,after I installed,I clicked import themes,it has an issue at backend of magento 2.4.3,it says {0: Undefined offset: 5 in \/var\/www\/html\/timelittlecharm\/app\/code\/Codazon\/ThemeOptions\/Setup\/Model\/Slideshow.php on line 104”,1 Codazon\\ThemeOptions\\Setup\\Model\\Slideshow->install() called at [app
Hi, We updated theme installer function. Please update newest theme package and try again.
Is there a way to get the new page builder in 2.4.3 to load and use the css from the theme? Buttons and so on.
Please wait. We’re finding solution to make new page builder compatible with css of theme.
Any ETA on this?
Having issues with brands after update, The brands are not working when clicking the alphabets on brands page. https://toybusters.com.au/brands/
Hi, Please submit a ticket with your site information https://codazon.zendesk.com/hc/en-gb/requests/new. We’ll check your site because it works fine on our site.
you theme is having issues with google amp manager please see so many websites facing same issue with your theme https://www.google.com/search?q=codazon+googleampmanager&oq=codazon+googleampmanager&aqs=chrome..69i57.9952j1j7&sourceid=chrome&ie=UTF-8
We’re checking this issue and update fix on next few days.
have the issue been fixed yet can you please let me know ASAP.
Please submit a ticket with your site information. We can’t see that problem on our demo site. https://codazon.zendesk.com/hc/en-gb/requests/new
having issue in the theme
see this
var BASE_URL = ‘https\u003A\u002F\u002Fwww.domain.com.au\u002F’;
‘baseUrl’: ‘https\u003A\u002F\u002Fwww.domain.com.au\u002Fpub\u002Fstatic\u002Fversion1632843545\u002Ffrontend\u002FCodazon\u002Ffastest_bigmarket\u002Fen_AU’
i dnt know why showing this:- https\u003A\u002F\u002F
this will show in view page source
Hi, Please give us ticket ID. We do not see your ticket.
pls resolve my issue its to delay i have raise a ticket before 5 months but there is no response from your theme support site. pls fix my issue my support period is going to expired in 15 days.
Hi, Please give us your ticket ID. Maybe it went to spam box.
Hello Team can you please respond to ticket id #18383
Any update please?
Hi, We’re checking it.
It’s been one month no response
Hi, We moved that problem to waiting list because there is another critical problem. That problem do not effect site function. We’ll check it on next week.
The homepage slideshow image is compressed too much so in turn bad quality. Where can I manage the compression rate for the slideshow on the homepage?
Please open slideshow options and change “Resize Image” to “No” https://prnt.sc/1hx6plb
Hi, You should update new theme version to have that feature.
Can’t I disabled it by editing a JS file or something like that?
No, You can’t disable it by JS file. You should update slideshow extension on new theme package.
Hello,
I have a problem with shop by brand
I upload logo of brands a few months ago
But for new brand I can’t i have the placeholder instead
How can I resolve the issue or disable shop by brand ? Thanks
Hi,
Thanks for contacting us.
For this problem, please submit new a ticket via:
https://codazon.zendesk.com/hc/en-gb/requests/newOur developer will check it for you.
Best Regards.
I already send a ticket #18198 please can you have a look Thanks
Hi, Please wait. Our developer is checking your ticket.
i want to purchase this theme i want to know we can add multiple currency and do you have any discount thank you
Hi,
Thanks for contacting us.
Don’t worry, you can absolutely use multiple currencies with our theme.
About the discount, sorry, we regret so much because we don’t have promotion campaign at this time. Hope you understand and will support our theme.
Thanks & Best Regards.
The Pagebuilder is in the theme now but where do i find it in the backend?
Hi, We stop pagebuilder module.
i want to purchase this theme i want to know we can add multiple currency and do you have any discount thank you
Hi, Yes you can add multiple currency. We do not have discount now.
Hi, latest version is 3.0.2.8, but the changelog show 3.0.2.6. Please can you update it?
We updated changelog.
Thanks.
Hello. Is there a setting/config somewhere to hide the product description in auto complete search box (Ajax)? thanks
Please go to admin -> Store -> Configuration -> Mageworx -> SearchSuite -> Disable description.
thanks
Hey guys,
congratulations to a great theme. Which one of your themes has the category page full width? And can any other theme be changed to have that feature ?
Hi, You can see all theme here http://preview.themeforest.net/item/fastest-magento-2-themes-magento-212-magento-19-multipurpose-responsive-theme-10-design/full_screen_preview/16178989?_ga=2.233325342.1847075311.1625982050-1292326058.1618911232 You can’t change other theme to full width.
Don’t but this theme guys there is no support and theme has a lot of issues . don’t buy guys this theme they not support proper. I have raise a ticket before 4 month the didn’t reply on my ticket .
Hi, Please give us the ticket ID on our ticket system.
pls resolve my issue I have raise ticket before 4 months but there is no reply . and our support period left 1 month only . my ticket id is : #17637
pls resolve my issue . our support will expire in 27 days but you guys are not supporting properly. pls fix my issue. my ticket id is : #17637
Hi, Sorry for late reply. You changed your magento admin password then we have to work on other ticket. We’re checking your site.
pls fix my issue our support is going to expire within 7 days you guys not resolving my issue only passes the comments.
Hi Codazon
Can you Please reply on the ticket ID:18162We also getting the issue on Codazon_AjaxLayeredNavPro module which is showing wrong count on list page for rating and sort by rating not working .
We have added this theme and waiting for your reply on the ticket it’s being more than a week and no reply from codazon .Provide better services and support so that next time we don’t have to think on purchase of codazon theme due to lack of support .
Hi, You’re using magento cloud version and our theme do not support magento cloud version. We need few days to make it compatible with some extra function of cloud version. If you have another problem with ajaxlayernav pro please create another ticket. Thank you.
