2006 comments found.
Please reply to my ticket because today is the only day when I can work on my site. it is important.
We answered your ticket. Please check it.
Hello guys, great theme, will there be an update soon ? I have some issues that I hope the update will resolve.
Hi, Please submit a ticket with all your issues. We’ll check all and update it.
Hello, I will buy the support and will open the ticket about the issue, but currently I have installed latest magento and installed latest fastest theme. Issue is that when I add menu it doesn not appear on the front page.
I do following: I make new menu in codazon menu manager, in the menu I insert category list from widget menu next I block and next widget cms static type and under widget options I select the created static block and flush cache and reindex but the menu does not appear. What I am I doing wrong
Hi, Please submit a ticket with your site information. We’ll check your issue.
Please check Ticket “19166”
We received your ticket. We’re checking it.
I didn’t get any reply and now you are gonna tell me that you don’t work in the weekends!
Hi, We solved old problem on Thursday. We’ll answer your new question tomorrow.
Hello,
I am getting this error while deploying magento 2.4.3.p1:
Compilation from source: /vendor/magento/theme-frontend-blank/web/css/email-fonts.less variable @header_text is undefined in file /var/view_preprocessed/pub/static/frontend/Codazon/fastest_ellyana/en_US/css/source/_typography.less in _typography.less on line 127, column 20 125| .header{ 126| a{ 127| .lib-css(color, @header_text); 128| &:hover{ 129| .lib-css(color, @header_hover_text); 130| text-decoration: none;
The same error occurs regarding styles-l.less, styles-m.less as well.
Could you please update the css files in /vendor/magento/theme-frontend-blank/web/css folder and release an update. Thank you.
Hi, This problem was solved one year ago. You should delete all old theme file on app/design/, delete var/view_preprocessed. Then upload newest theme version.
Are you sure because this happens on very clean magento install without any third party extension. Both magento and your theme are the latest versions so I don’t understand the reason of the fault.
Yes I do delete all the old files and run upgrade and deploy but still no success.
We install theme for many customer but do not see your problem. Please submit a ticket with your site information we’ll check your case.
Hi guys there is some issue with your onestep checkout page. It does not load the correct VAT for different countries and we have to go back to either the cart page to see the correct rate or refresh the checkout page twice. For example checkout page will show the VAT for default country but if a customer changes the country then your extension does not load VAT for that country and if we go back to default country then the same thing happens. Obviously it is bad experence for the customers which leads to abandoned cart. We tested VAT rates on default Magento theme and it loads all rates correctly. Please test at your end and release update to fix this bug.
Thank you for your information. We’ll check your issue on our site.
When will you fix this bug for checkout page please? It was reported more than a month ago.
one step checkout it appears twice on the backend as (genera configuration and options) and again as (general and customization), which makes the checkout page messy.
You should delete old one step checkout extensions. We noted it on recent change log.
Seems to be a bug with the option to Enable One Step Checkout per scope store view. It does only activate once you choose scope default or website view scope. This makes it impossible to choose different checkout per store view.
Hi, Our one step checkout (sale pro) work fine with store view scope. Please submit a ticket with your site information.
Hi, The Instagram feed is not showing up on website. I generated new access token and re-tried, but the console still shows the error ‘URL signature expired’. When we set to use ‘User ID’ instead of access-token, it is showing the post-thumbnails without image. We are using similar integration on another domain, so not sure what is missing here. What could possibly be missing?
Hi, instagram widget is working fine. You should check your access token. http://magento2-fastest.codazon.com/
No, I don’t think the access token is wrong. Because I’m able to fetch the feed in another script. Please view here: https://thebunnyproofshop.com/instafeed.php
Maybe you have js conflict or cache issue. Please submit a ticket with purchase ID and your site information.
They asked me to renew the support and I renewed it and there is no response. If it was up to me, I would not buy this theme, as it is already full of technical problems in addition to an irresponsible customer service team. Advice for anyone who wants to buy a theme or any extension, look for a reputable provider, especially in customer service. Another tip for the customer service team (disrespecting customers and their time and meeting their needs can destroy the strongest and largest companies in the world).
Hi, We answered your ticket and said that these problem cause by third party extensions. You should disable all of them. We’ll send you the result after disabled all your third party extensions.
We have created a ticket #18793 to solve 3 issues we have had with the theme 15 days ago and no response. Then I created another ticket #18862 4 days ago with the same problems, and we received a reply today claiming to solve one problem (the problem still exists and has not been resolved) and what about the rest of the issues.
Hi, Your licensed expired when you created ticket and all problem cause by third party extensions. You just renew license a week after you create ticket #18793. We’ll merge all ticket and answer which extensions cause the problem.
Hi, The images on the demo installation is not available. I raised a request and then nothing happened. How can I get access to files from a secondary email address.
Hi, We answer you after receiving your ticket 2 hours. Did you received it ? Please renew your license too if you request another support because it expired 3 months ago.
I am trying to access the link: https://drive.google.com/open?id=0B1i3ekI-frikTGFYeWliSE1yUUk
If you could give us permission to move forward please
This is the right link https://drive.google.com/file/d/1CblWKzpSu7h3JaSYz4T2lHsUEYXmvbw8/view?usp=sharing
How to make horizontal filters in catalog pages. I see your theme already has this layout which is shown in sub pages demo. I mean 1 column layout with horizontal filters at he top
please reply at the earliest
Please go to admin and change category layout to 1 column https://prnt.sc/1wxgl4o
have done that the filter appears at the top but its not full width.. its broken..i need to keep display as flex to get it full width….where do i need to update the css….i see only less files
Hi, Please give submit a ticket with your site information. https://codazon.zendesk.com/hc/en-gb/requests/new
I have created multi store views usa, uk , in etc i want to show different footer for india. and different for rest of the countries. I selected scope as all other countries except india in the footer block. i created another footer block and selected scope as india. Where do i need to select the new block as footer in the settings ??
You should go to Content -> Widgets -> Clone a new footer links widgets and assign india footer block to it.
Hi. We don’t want to allow marketplace. How can we disable webkul or any other marmetplace/multi-vendor feature? thanks
Hi. Can you please check ticket #18725? Thanks
Please wait we’re answering your ticket because we do not work on weekend.
Hello, is your theme fully compatible with Magento Community Edition 2.4.3? Best regards
Yes, our theme compatible with magento 2.4.3
Dear Codazon, please reply to my Ticket 18741. Thank you
We sent you demo product images. Please check your ticket.
Dear Codazon, please reply to my Ticket 18763. Thanks
We answered your ticket. Please check it.
I have sent several messages through the support request form with my Purchase ID, but I have not received any response.
Please wait. You do not received because we do not work on weekend.
After the upgrade of magento to 2.4.3 and the latest Fastest theme the categories are still now showing only main category is showing in the top menu but the sub-categories are gone, also products are not showing when I click on the main top category from the main top menu! The brand pagination is also not functional by clicking nothing happens.
I am also getting Compilation from source: /home/www.kedka.com/public_html/vendor/magento/theme-frontend-blank/web/css/email-fonts.less what does this mean?
Following error comes when deploying the magento 2.4 with older version of theme, your latest version of theme has issues with categories/menu and brand page as stated above. Or maybe with the magento’s new page builder not sure but it is not working.
Compilation from source: /public_html/vendor/magento/theme-frontend-blank/web/css/email-fonts.less variable @header_text is undefined in file /home/www.kedka.com/public_html/var/view_preprocessed/pub/static/frontend/Codazon/fastest_ellyana/en_US/css/source/_typography.less in _typography.less on line 127, column 20 125| .header{ 126| a{ 127| .lib-css(color, @header_text); 128| &:hover{ 129| .lib-css(color, @header_hover_text); 130| text-decoration: none;
Hi, We tested on our site but do not see your problems. You can try delete all theme folder then upload newest theme package again to fix less compile problem. Please submit a ticket to explain more about other problem.
having Issue on product page description and review section not showing in the tabs for and also bgcolot is applied. Please check screenshot And fix ASAP
Also you theme is having issues with google amp manager
see this https://www.google.com/search?q=codazon+googleampmanager&oq=codazon+googleampmanager&aqs=chrome..69i57.9952j1j7&sourceid=chrome&ie=UTF-8 https://prnt.sc/1ugdflii have raise issue in zendesk too
https://codazon.zendesk.com/hc/en-gb/requests/18662We answered you ticket. Please check your email.
Changelog for 3.0.3.3 ?
Please wait. We’re updating version 3.0.3.4 then update change log too.
I have just upgraded magento to 2.4.3 and also installed latest version of your theme. I am using fastest Garden, now the issue is that after updates the categories are now showing, what could be the reason? Please help!
We updated a new version today. Please download it and try again. Please submit a ticket if it do not work.
Hello, is this theme compatible with Magento Cloud Pro 2.4.2?
Hi, our theme do not work on magento cloud. It conflict with some extension.
