Hi there,

No we don’t – our templates use our own builder called Variant.

Thanks, Craig

Hi, can you please explain what you are experiencing? Have you tried a different browser? we recommend Google Chrome for Variant Builder. If you would like, you can open a ticket at http://mediumrare.ticksy.com and we’ll be able to diagnose properly for you what is happening on your machine.

James

Hi there,

Please open a support ticket at mediumrare.ticksy.com for template support.

Thanks, Craig

Hi there,

No – the slider does not work using a layered system like revolution slider, to achieve that you’d need to do it by adding your own custom HTML once you’ve exported from our builder.

Thanks, Craig

Hi there, Yes it does come with that template – you can embed your own media from Soundcloud by using an <iframe> embed that you can copy from your Soundcloud page.

Cheers, Craig

Awesome, thanks!

Hi there,

Thanks for purchasing!

Did you check out the documentation that comes with the template download? There is documentation for both the template and the builder which should help you get up and running with the basics.

Cheers, Craig

I did, it mentions opening the builder.html file in my web browser, but I don’t see any “builder” HTML file within the downloaded contents. Is there a youtube video or anything that’s clearly explains this for someone who is almost completely new to web design?

I purchased the 6 month “support” package. How can I take advantage of this to get quicker customer service for my questions?

Thanks

You can open a ticket at http://mediumrare.ticksy.com to get the conversation started and we’ll endeavour to help you with whatever we can.

The builder.html file is in the variant folder, which you will see when you unzip the package. To open it, just right click and select “open with” and choose Chrome or Firefox (for best results).

Hi there, We are always open to suggestions on improving our items. If you have any feedback, we’d be glad to hear it.

James

Hi,

Yes, the intention is that you make a single site per single licence purchased. You simply need a basic web server, and if you plan on using the mail forms, you need a server which supports php. I’ve used site5.com and never had an issue. They are also very affordable and offer unlimited plans.

James

Sorry, but your account is not showing as having purchased Foundry and it sounds like you might have mistakenly downloaded from an illegal source – which does not include mail.php. The mail.php file is never accidentally or otherwise omitted from our offical Themeforest downloads as they are built automatically.

Perhaps after you purchased, you were issued a refund? That’s the only explanation I can think of that would remove Foundry from your downloads.

James

It sounds like everything is OK up until the uploading.

When you are uploading, are you then unzipping the files at the other end (on the server) ?

The files do need to be unzipped and reside in the public_html (or similar) folder.

No order is necessary. Just unzipping on the server I think will work – or you can use a transfer program such as an FTP app which will let you copy the files over without zipping them files to begin with.

I think everything should have uploaded correctly. Everything was unzipped and taken out of folders, but I’m still getting a website that looks far worse than what I see on the variant page builder… No images show up, and the fonts are different with text not centered, etc. This is what the website looks like right now. What did I miss? Thanks so much for your help!

The js folder seems to be missing or could be in the wrong place. I’m noticing none of the scripts are running.

Hey there,

You can override this in your custom.css file using a media query.

Cheers, Craig

Hi Mark,

You could do this by adding a element below the element in the element.

Hi,

I tried but it did not work. Could you please send me exact code of element?

Regards, Mark

Please open a ticket at http://mediumrare.ticksy.com and we’ll pick up the conversation there.

James

Hey there,

Thanks!

That font is called Goodfoot

Thank you very much !

Hi, your ticket is now taken care of. Apologies for any delay. We have provided you a file that should fix your scrolling speed problem.

James

I answered you (3 days ago) that I did it but I don’t see any change. This is very important for me. Please try help me faster…

Apologies for the delay, we’ve been experiencing some reliability issues with the support system. That should be resolved now. Please see response to your ticket. I would like to see a live demo of your page. Could you please upload it for me and I’ll take a look.

James

Hi there,

Thanks for purchasing Foundry!

Please open a ticket at mediumrare.ticksy.com for support queries.

Craig

Hi, sorry but no, the themes vary quite significantly so the CSS styling can’t be ported from one to the other.

im using the demo

Hi there,

Hover on the section title in the sidebar and click the red ‘x’ icon

Foundry’s pages are restricted at a particular width to keep the design coherent. If you need further width then you might need another template. You can of course make a change with CSS but we don’t recommend it for design reasons.

Hi there,

Yes, you can add a rule to custom.css which sets the .mobile-toggle to ‘left: 0; ’ instead of ‘right: 0; ‘

Thanks, Craig

thanks Craig. You aaaaaalmost told me how to do. So close, so far. (that didnt help me by the way)

Switch the class on the mobile-toggle from ‘right’ to ‘left’ and then change the div housing the logo from module left to module right

Hi there,

No not at this stage – this would require the builder to run live on a PHP server and would remove much of the convenience of running the builder locally.

Thanks, Craig