136 comments found.
I’m interested in purchasing the template: https://gomax.themeasy.co/home-6/. Before buying, is there a way to import it already configured so that I don’t have to rebuild it from scratch?
Hi, thank you for your interest in GOMAX!
You don’t need to build anything from scratch — the theme includes all the pre-built demos you see at https://gomax.themeasy.co/
You just need to run the 1-click demo import. You can read more about how it works here: https://themeasy.co/help/import-demo-data/
At the bottom of that page, there’s also a real video showing the demo import process.
If you have any other questions, feel free to let us know!
Thanks for the reply, I bought it and I’m importing the theme. It’s a bit slow, is that normal?
theme installed, but i got these errors: [WARNING] Failed to import monsterinsights_note_category Blog Post [WARNING] Failed to import monsterinsights_note_category Promotion [WARNING] Failed to import monsterinsights_note_category Website Updates. how can i fix it?
Hi there! Thank you for your purchase.
You can simply ignore that warning. It refers to data from the MonsterInsights plugin that’s present on our demo site, but it’s unnecessary for you and doesn’t need to be imported.
Please check your list of pages to make sure everything is in order, and feel free to start editing. 
works without any problems, thank you very much
I wanted to report a problem in the theme, when I insert the slider it doesn’t work, it only works if I modify with Elementor, how can I solve it?
Please send us a screenshot so we can better understand the issue. Our email is adm.codings@gmail.com.
Thank you.
Hello, I’m having a serious issue with the GoMax theme – the “Add to cart” button does not work on mobile devices.
Here’s the situation:
The button is visible, but when clicked, the product is not added to the cart.
After clicking, the cart stays empty or nothing happens.
This also affects the “Buy Now” button, which should redirect directly to the checkout.
Everything works perfectly fine on desktop – the issue only appears on mobile.
All products are simple products – no variations, no custom fields.
All plugins, WordPress, and the theme are fully updated.
I’ve tested many things, including:
checking for console errors,
disabling plugins,
switching themes temporarily – the issue disappears with other themes.
All signs point to an issue with the GoMax theme, possibly something is blocking AJAX functionality or buttons are not rendered correctly on mobile.
Thank you in advance!
Hi,
Thank you for your message. We’ve reviewed your website and noticed that you’re using some plugins we haven’t tested with the theme, which may lead to compatibility issues.
The “Add to Cart” feature isn’t working properly on both mobile and desktop, but we’ll help fix that.
Your Przelewy24 plugin is causing an unpleasant loading effect on the button. To fix this, go to your WordPress dashboard, navigate to Appearance > Customizer > Additional CSS, and add the following:
.woocommerce .add_to_cart_button.loading {
background: none;
}
You’ve configured WooCommerce to redirect users to the cart page after adding a product. This can discourage them from adding more items. If this is intentional, feel free to keep it that way. Otherwise, to change this behavior, go to WooCommerce > Settings > Products tab, and uncheck “Redirect to the cart page after successful addition”.
The cart page appears empty even when products are added. This is due to caching settings in your WP Rocket plugin. Go to WP Rocket > Settings > Advanced Rules, and in the “Specify time after which the global cache is cleared” field, enter 6 hours. This will ensure the cache is cleared at the right time for WooCommerce. Always remember to clear the WP Rocket cache after making changes.
Let us know if this resolves the issues, and feel free to reach out if you need further assistance.
Hi, first of all congratulations because you have done a great job with this theme!
A question: On every product i have to insert HTML code to have the tabs with products informations? On other themes i don’t need to write it with code.
Let me know please.
Thank you!
Hello! Thank you for your interest in GOMAX. A major update is coming soon with lots of exciting new features!
The GOMAX Theme includes the Custom Tabs for WooCommerce feature, which gives you complete freedom to customize product descriptions.
‼️ No HTML or coding knowledge is required at all with the GOMAX Theme. Everything is designed to be user-friendly and easy to manage.
You can read a step-by-step guide on how to customize WooCommerce product tabs here:
How to Set Up Custom Tabs for My Products in WooCommerce
If you need any assistance, feel free to reach out to us.
Hi guys, we have an issue with cart. If someone tries to add something it is there, but if he/she gets back to homepage, go to other website and get back, it doesn’t saves the current state of the cart. also sometimes it is like it get’s stupid and just reloads the website when you try to add the item.
Hi, this issue is related to the cache configuration of your LiteSpeed Cache plugin.
- Clear all caches and the issue should be resolved.
- Alternatively, uninstall the plugin and the issue will also be resolved.
If you prefer to keep the plugin, you’ll need to adjust the cache TTL (time to live) to 3600. Here’s a screenshot to guide you:
Please remember to always clear all caches after making any changes to your site.
Let us know if the issue persists.
Hi. I just started setting up the site, imported the demo and the variant products are not working.
I can’t select a variant and add it to the cart. I’ve looked through all the woocommerce and product settings, but I can’t find any error.
Where can I find the settings and fix this? site – photolav.space
I checked your site and it’s working well — it looks like you managed to solve the issue by downgrading the “WPC Estimated Delivery Date” plugin.
For users experiencing the same issue, please refer to this guide: https://themeasy.co/uncategorized/fixing-the-issue-with-wpc-estimated-delivery-date-plugin-version-2-5-2/
We already have a major theme update coming that will fix this compatibility issue and introduce several improvements to the theme.
We apologize for the inconvenience, and feel free to reach out to us anytime you need — we’ll be happy to help.
Hello, good morning! I have updated the header using the Elementor Pro builder. Could you please guide me on how to integrate the native search magnifying glass from the Gomax theme into the header created with Elementor Pro? – Shortcodes
Hi,
We recommend using the Header/Navbar from the GOMAX theme for better compatibility.
We haven’t tested the search functionality with a custom Header/Navbar built using Elementor Pro, but please note that the search bar in the GOMAX theme is integrated with the FiboSearch plugin. You can try using the following shortcode:
[fibosearch]
For more information, please refer to the plugin’s documentation:
https://fibosearch.com/documentation/documentation/
Hope this helps!
Hi, I can’t see Halloween1 theme. Can you tell me, where to find it?
Hi, it looks like you imported the “Fashion” demos. Please also import a “Furniture” demo so that the Halloween Landing Page is included as well. You can import it multiple times without any issues.
Example: https://imgur.com/5fUEn3X
Hi. the button “Returning customer? Click here to login” on check out page doesn’t works. Href is empty. How can I fix it.
Hi, this link should open a popup, for example: https://imgur.com/c8yKmYU
Do you have the Gomax 1.0.7 and Themeasy 1.0.6 Plugin updated?
Hi, I noticed that I have problem with options of a product (example color and size), can’t choose them and then put them in the cart. I found out if I change the theme into another one (ex. twenty twenty-five) this problem disappear without touch anything. So I want to ask you how can I solve this problem.
P.S. I’m using Gomax child
Hi,
Our support team will assist you promptly. This should work just like in the demos: https://gomax.themeasy.co/shop/
You’re likely facing an issue with the WPC Estimated Delivery Date plugin. Please read these instructions to resolve it: Fixing the issue with WPC Estimated Delivery Date Plugin
If this doesn’t resolve the problem, please provide your website URL so we can check what’s happening.
Hello. How do i change the page that is used to display the search results ? I would love to use one of the shop-styles with the sidebars to filter but haven’t found how to do it. Another issue i’m encountaring is that when i change the shop page in woocommerce settings, the new selected page gets all deformed. i’m attaching an image to the second issue. https://ibb.co/84bc2qS9
Hi, thank you for reaching out to us!
1. Unfortunately, this is not possible because the AJAX search filters are a feature of Themeasy and are fully customizable with Elementor. The search results page, however, follows the WooCommerce standard, for example: Search Example. We will check the possibility of making it work as you suggested—it would be amazing!
2. To set your “Shop Page” to one of the customizable Elementor demos (Style 1, Style 2, etc.), simply change the URL of your preferred style to ”/shop” or any other slug you prefer. You should not select this page in the WooCommerce settings. Example: Screenshot. Leave it unselected.
Try the following: select a blank page in the WooCommerce settings as the “shop page,” and it should look like this: Shop Page Example.
For other styles, leave the settings blank and change the URL/slug accordingly.
If you have any questions, let us know.
Hello. On the my-account page, there is only a login form, and the registration form is not available .and the user cannot sign up.
https://imgurl.ir/uploads/l124735_screencapture-gomax-nilahost-ir-my-account-2025-02-17-00_39_07.pngHi,
How to Enable the Registration Form in WooCommerce?
If the “My Account” page only shows the login form and not the registration form, follow these steps:
1. Enable Customer Registration in WooCommerce:
- Go to WooCommerce > Settings.
- Click on the Accounts & Privacy tab.
- Under Account creation, check the option:
- ✅ “Allow customers to create an account on the My Account page”
- Click Save changes.
2. Check the My Account Page Shortcode:
Make sure the My Account page contains the following shortcode:
[woocommerce_my_account]If it’s missing, add it manually to the page.
✅ GOMAX My Account Page
You can see how the GOMAX Theme perfectly displays these pages:
Check the My Account Page in GOMAX
If you have any questions, feel free to reach out to us. We’re here to help!
thank you
I am facing an issue with product variations. When I click on options like color or size, they are not selecting, and customers cannot proceed with adding products to the cart.
Hello,
Please update the GOMAX theme to the latest version (1.0.7) and the Themeasy plugin to the most recent version (1.0.6).
Here’s a tutorial on how to update your theme:
How to update a WordPress theme purchased from ThemeForest
This link may also be helpful:
Themeasy Updates
After updating the theme, go to WooCommerce > Products > Attributes and ensure that the “Type” of your attributes is set correctly. For example:
Example Screenshot
Make the necessary adjustments and test your site to ensure everything works perfectly, just like in the demos:
GOMAX Shop Demo
I hope this helps! Let me know if you need further assistance.
I’ve been trying to fix an issue with my site for almost three days now but haven’t had any luck. I updated the GOMAX theme to version 1.0.7 and the Themeasy plugin to version 1.0.6 as per the instructions. I also checked WooCommerce > Products > Attributes and made sure the “Type” settings are correct.
Despite all that, I still can’t get things to work properly, even after reinstalling the demo multiple times. I’d really appreciate any help in figuring this out. If needed, I can provide my WordPress login details so you can check directly.
Looking forward to your guidance! Thanks in advance.
Website- https://ranjanhouseoffashion.com
Hi,
Don’t worry, we will give your request top priority and assist you.
The issue is caused by the latest version of the WPC Estimated Delivery Date plugin (2.5.2). We are in contact with the plugin developer, and this will be fixed in the next update.
If you don’t need this plugin, simply deactivate it, and the issue will be resolved.
If you do require this feature in your online store, please download the previous version of the WPC Estimated Delivery Date plugin (2.5.1) here:
Download WPC Estimated Delivery Date 2.5.1
Read how to install or update a plugin in WordPress:
How to Manually Install and Update Plugins in WordPress – Step by Step Guide
Do not update this plugin for now. We will contact you once it is safe to update. No need to worry about the latest update (2.5.2), as there are no significant changes—we have already verified this.
If you have any questions, you can check the plugin page here:
WPC Estimated Delivery Date – WordPress Plugin
Hope this helps! Feel free to reach out to our team anytime you need assistance.
Best regards,
Themeasy Team
I bought it a while ago and it didn’t work well for me, could someone share a page of real clients that they have working? Currently my site receives 1k visits daily, so I can’t afford to test… In the test environment, it is not the same as releasing it ready for customers and clean of errors, that’s why I ask for it.
The idea is very good, better than many other topics, I just want to make sure I don’t waste time again… I have faith in the project, that’s why I stick with my purchase.
Hi @onelive1,
We truly appreciate your support and confidence in our project!
At the moment, we don’t have permission to publicly share real client websites, as we respect their privacy. However, we are actively working on contacting our users to showcase real-world implementations on our official website in the near future.
Could you share more details about your project? If possible, please email us at adm.codings@gmail.com, so we can better understand your concerns and ensure that everything works exactly as you expect.
Stay tuned for updates, and thanks again for being part of our journey.
Best regards,
Themeasy Team
Bonjour,
j’aimerai savoir comment télécharger la mise à jour du thème sur WP via elementor sans toucher la mise en page que j’ai déja faites
Hi,
You can update the theme normally without any issues. However, make sure to also update the Themeasy plugin afterward!
Here are some useful documentation links to guide you:
- How to update a WordPress theme purchased from ThemeForest
- How to manually update a WordPress theme
- How to manually install and update plugins in WordPress
If you have questions let us know.
I’m trying to set up translations on my site with your theme, but I’m encountering some issues. I wanted to ask you how did you preset the theme regarding this feature? because when I installed the theme, no particular plugin was suggested to be installed, so I downloaded any one thinking that it would automatically integrate with the style of the theme. Currently I have double language selector, one is from the theme and the other is from the plugin. The plugin I installed is called Gtranslate. How can I combine these two into 1 (theme style)?
Hi, I recommend you to install and activate the Polylang plugin FREE. It is great for translations and is fully compatible with GOMAX Theme. The design looks perfect!
If you have any questions, please contact our support team at adm.codings@gmail.com and our team will assist you.
header and product page mergre
Hi,
Could you provide more details on this? Screenshots or a URL to the page would be greatly appreciated. 
Thanks!
I believe there is an issue with the product search function on the demo. Initially, I thought it only affected my imported site, but I noticed the same issue on your website. When searching for “headphones,” the shop page displays unrelated products instead of matching results. Could you please check this on your end and let me know?
Hi,
Just to let you know, we are already fixing this. A new theme update will be released soon with this fix.
We really appreciate your suggestions and for reporting issues like this. Feel free to let us know if you need anything, and our team will work on improving or enhancing the GOMAX theme.
Thank you!
Thank you… I love your service… I will be waiting patiently for the updates…
Hi, the search issue was fixed in version 1.0.7. You just need to update the GOMAX theme on your site.
Thank you for reporting this issue! Your feedback helps us improve.
Read more: How to update a WordPress theme purchased from ThemeForest
You can test it by searching for “headphone” here: GOMAX Shop
Thanks for fixing the bug with the new update…
I want to style the navigation so that all menu items (except the ‘Contact’ button) align to the left, while the ‘Contact’ button is positioned on the far right, with space between them for a balanced layout. In the demo’s imported content, this layout worked correctly. However, after modifying the ‘Contact Us’ button, all the navigation items became centered instead of maintaining the intended left-right alignment.
Hello,
You can customize this however you like using Elementor.
Go to Gomax Theme > Global Sections, select your Navbar, and click on Edit with Elementor. Here’s an image to guide you: https://imgur.com/UC3F5gR
Learn more about Global Sections in Themeasy by visiting the documentation here: https://themeasy.co/help/global-sections-how-to-add-edit-and-choose-conditions/
Let me know if you need any further assistance!
Thanks. The answer was not what I was looking for, but I fixed it by adding a class of “featured-menu” to the last navigation item on the Nav 5 menu.
Hi, I’m glad this worked out! The featured-menu class highlights the item and positions it to the absolute right, just like in Home 2: https://gomax.themeasy.co/home-2.
If you have any questions, feel free to reach out, and we’ll respond promptly!
Dear Support Team, I’m having a problem regarding the product’s detail page. Everytime I choose an option (colors and size) it will appear the final price, but this one won’t leave if I choose other options, the final price will go on the right side everytime.
Hi, thank you for reaching out to us!
In our tests, we haven’t encountered this issue. Could you please provide the URL of your product or check if the problem occurs with any product on this page: https://gomax.themeasy.co/shop/ ? We haven’t identified anything similar on our end.
Don’t worry—we’ll fix it quickly as soon as we understand what’s happening.
when i use same animated elements multiple time on one page animation work only on first element but not on others. such as scrolling text , circular text on image. you can check visit essencedrop.ca
Hi, I checked your page, and both the Scrolling Text and Circular Text are working as expected. It might be a caching issue. What exactly isn’t working? If possible, please provide screenshots. Thanks!
