Hi SERDARMUTAF,

Please check your settings on Google Analytics again. Also, please read this article https://support.google.com/analytics/answer/1009683?hl=en and check the issues which are mentioned in there. If everything is ok, please open a ticket here https://skygroup.ticksy.com/ and give me your WP admin account. I will help you check the code which you add in Theme Options.

Best regards,

Hi,

We opened a ticket about the problem.

Hi SophieJoe81,

Our theme supports the WooCommerce Currency Switcher plugin and the WooCommerce Multilingual plugin (use with WPML). The currency switcher on header is only used for these 2 plugins. If they do not work correctly, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. We will help you check it.

About the WooCommerce All in One Currency Converter plugin, we didn’t yet check it. But our code is clear and it is compatible with most WooCommerce plugins. If there is any problem with this plugin, you can open a ticket. We will help you.

Best regards,

Hi piyushelwpc,

Unfortunately, we don’t support Lazy Load on scroll. You need to install a third party plugin. We only support Lazy Load when a page is loading. The product images are only loaded after the page has loaded. So it will load the page faster. You can enable our Lazy Load function by going to Theme Options > WooCommerce tab. You find the Activate Lazy Load option and turn it on.

If you need more help, you can open a ticket here https://skygroup.ticksy.com/. We are always ready to help you.

Best regards,

Hi dzavala05,

You go to WooCommerce > Settings > Products > Display. You set the Default catalog view option to List http://prnt.sc/dw5k1e. You must clear your cookie after changing.

Best regards,

Hi muddinrefat,

Please try clearing your cache from the caching plugin and your browser, then check it again. If it still does not work, please open a ticket here https://skygroup.ticksy.com/ and give us your WP admin account. We will check it for you. You should only install the caching plugin after you have finished building your site.

Best regards,

Hi muddinrefat,

Please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.

Best regards,

Thank You

Hi muddinrefat,

On mobile, you have to touch to zoom image.

Best regards,

Can I Hide Best Seller Item http://prnt.sc/dvt73b & Latest Product http://prnt.sc/dvt7aq for Mobile Devise ? I want to show this only Computer Devise .Can I Do this ? Thanks in Advance .

Hi muddinrefat,

You can add the hidden-phone extra class to column or row which contains only these blocks. They will be hidden on mobile.

Best regards,

Thanks

Hi muddinrefat,

It works fine on my browser http://prnt.sc/dvtf1w. Please try clearing cache from WP Rocket and your browser.

Best regards,

Hi genuxio,

Yes, you can update WooCommerce to version 2.6.12

Best regards,

Hi genuxio,

When your shop page is a home page, you need to configure it as a shop page. So you go to Theme Options > Product Category tab and change its layout http://prnt.sc/dvkieg.

Best regards,

Yes, it is true. But as I told you. I just want the sidebar disappear on the homepage. In the pages of the taxonomies the sidebar should still exist.

Hi genuxio,

If you don’t have many categories, you can configure layout for each category http://prnt.sc/dvro07. Or you can open a ticket here https://skygroup.ticksy.com/ and give us your website information. We will make a small customization for you.

Best regards,

Hi fralang,

Yes, you can update WordPress to version 4.7.1

Best regards,

Hi dzavala05,

You go to WooCommerce > Settings > Products > Display. You find the Catalog view option and enable it http://prnt.sc/duz4dy.

Best regards,

Hi hanadirebal,

We will help you if we can. But you must pay some money if your customizing requests are big. Usually, we don’t charge for the small requests.

Best regards,

Hi hanadirebal,

It is possible. We can help you implement it. But it is not an easy work. So you will have to pay for your customizing requests. Do you agree?

Best regards,

Hi hanadirebal,

WooCommerce allows you to add the affiliate products and enter Sale Price for product by default. For more information about managing products, please read this article https://docs.woocommerce.com/document/managing-products/. About adding some new features, it depends on your skill. You can find plugins which provide features you want. It is easier for you.

Best regards,

can you help me if i want some thing to add? thank you.

Hi hanadirebal,

I don’t know exactly what you will want to add. So I can not promise . Please go to here https://themeforest.net/item/gon-responsive-multipurpose-wordpress-theme/13573615/support, you click the Contact Author button and send me a private email. You write all things you want on your email. I will check and reply to you.

Best regards,

Hi muddinrefat,

You can use this plugin https://wordpress.org/plugins/change-woocommerce-add-to-cart-button-text/.

Best regards,

Hi farmaxrd,

Because you enable the Transparent Header option which is only available on a page. You can customize the header template file. You copy the header-v5.php file from the parent theme to the child theme. Then you open it and add the header-transparent header-text-light classes as my screenshot http://prnt.sc/dtno0a.

You also add the custom css below

.breadcrumb-title-wrapper .breadcrumbs{
    display: none;
}
@media only screen and (min-width: 1240px){
    .single-product .breadcrumb-title-wrapper.breadcrumb-v1{
        padding: 50px 0 369px 0;
    }
}

Best regards,

Hi muddinrefat,

You can add the custom css below

.header-v1 .header-middle{
    padding-top: 5px;
    padding-bottom: 5px;
}
.home .page-container{
    padding-top: 0;
}

Best regards,

Hi cj_macx,

It relates to your caching plugin. Please clear your cache (include your browser cache). It will work fine.

Best regards,