984 comments found.
Hi How Can I use Supermarket-2 http://demo.theme-sky.com/gon-supermarket-2/ HEADER in Supermarket http://demo.theme-sky.com/gon-supermarket/ Thanks in Advance .
Hi muddinrefat,
You go to Theme Options > Header tab and change the header layout. The supermarket 2 home page use the header layout #1 https://postimg.org/image/szqrti995/.
Best regards,
Thank you, it’s working …
Will there be a visual composer plugin update available?
I’ve updated to the new theme version but it only says “Updating Visual Composer” and makes mention of buying a license.
Hi bimnet,
The current theme version includes the latest version of Visual Composer. To update Visual Composer, after updating the theme, you go to Plugins and delete the current Visual Composer plugin. Then you go to Appearance > Install Plugins and install it again. For more information about updating the theme and plugins, please read our documentation http://demo.theme-sky.com/documentation/gon/#updating-the-theme.
Best regards,
How can i change Add to Cart Button name to Buy Now , Thanks in Advance.
Hi muddinrefat,
You can use the Loco Translate plugin to translate it (English to English). Or you add a custom code. You get the custom code here https://docs.woocommerce.com/document/change-add-to-cart-button-text/.
Best regards,
.
can i use link TS product in Category Tab https://s24.postimg.org/gjyvgejg5/gonshop2.jpg
Hi muddinrefat,
They are tabs. So you can not assign link to them. You can enable the See More button http://prnt.sc/ds7h4s. The See More button will link to your category page.
Best regards,
Thank You .
When I activate the theme, it presents this error:
Parse error: syntax error, unexpected T_FUNCTION in /home/storage/b/d4/0a/detalize1/public_html/wp-content/themes/gon/framework/theme_control.php on line 270
Hi diegodavid,
Because you are using an old PHP version. Please contact your hosting provider and ask them to upgrade PHP to version 5.6 or greater http://demo.theme-sky.com/documentation/gon/#requirements-compatibility.
Best regards,
I can add a background for prodcut picture on index page?
Hi Holker,
You can add the custom css code below
.woocommerce .product .product-wrapper .thumbnail-wrapper{
background-color: #ffffff;
}Best regards,
Thank you brother
I just bought this Dokan Pro and am looking for a 100% match this theme with this Plugin, I would like to be sure before buying that your theme is match this with dokan pro. you can also contact me to my mail estatemare@gmail.com
Hi micser,
Yes, our theme is compatible with the Dokan plugin. After purchasing our theme, if you need help, you can open a ticket here https://skygroup.ticksy.com/.
Best regards,
Hello,
I am using your theme since a while now without any problems.
BUT on mobile devices, youtube video links are not displayed on product page.
How can i show youtube product videos, also on mobile devices?
kind regards
JM
Hi majcfr,
The video on popup is hidden on mobile because it is very small on mobile. If you still want to show it, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. We will help you show it.
Best regards,
My friend forget his account on themeforest, he wants change the “SKU” word on product page to another word, how?
Hi Holker,
You can use the Loco Translate plugin to translate it (English to English).
Best regards,
Hi Holker,
It means that you create the English language file in our theme (it was included). Then, you find the SKU word in that file and translate it. In your screenshot, you are translating the Loco Translate plugin, not translate the theme. You go to Loco Translate > Themes > select our theme and translate it.
Best regards,
Hi Skygroup,
I have search SKU word on theme such as that you have tell me but I don’t found for translate it, check that http://prnt.sc/dpd1wu
Regards
Hi Holker,
You are finding on the search box of browser. You enter the SKU word to the Filter translations field (next to the Remove button).
Best regards,
When will you update WPBakery Visual Composer plugin? Currently available version is 5.0.1, whereas installed version is 4.12.
Hi Arafath,
The current theme version includes the Visual Composer plugin 5.0.1. You should update the theme and plugins. For more information about updating the theme and plugins, please read our documentation http://demo.theme-sky.com/documentation/gon/#updating-the-theme.
Best regards,
I have updated the theme through Envato Toolkit. Theme has been updated to version 1. 2. 3, but not the Visual Composer plugin.
Hi Arafath,
The Envato Toolkit plugin only help you update the theme, not plugins. Please read our documentation again http://demo.theme-sky.com/documentation/gon/#updating-the-theme. To update Visual Composer plugin, you go to Plugins and delete the current one. Then, you go to Appearance > Install Plugins and install it again.
Best regards,
Thanks mate! I updated it manually.
Hello, Please the product deal slider doesnt work. Could you kindly clarify?
Hi itxbs,
The Product Deals Slider shortcode displays products which are discounting and set Date. In the Product Data box, you enter Sale Price. Then, you click the Schedule button and set Date below as my screenshot http://prnt.sc/dn3s0b.
Best regards,
hello please i have done that but it still doesnt display
Hi itxbs,
Please check the options of your Product Deals Slider shortcode: Product Type, Categories, ... to make sure that it matches with your product. If you can not figure it out, please open a ticket here https://skygroup.ticksy.com/ and give me your WP admin account. I will check it for you.
Best regards,
Its working now.. thanks
Hi,
if you (or customers) have .mo .po files with already german translation for GON theme?
Thats was great!
Thanks and best regards Harald
Hi Harald,
Unfortunately, we don’t have the mo and po files for German. I hope someone who is using our theme in German will see your comment and send them to you.
Merry Christmas!!!
Hi Stormit,
I have set the ftp access. With same credentials. Also i have tried with revolution slider with Ts buttons but still not responsive and also the button show stretshed /different from what it’s on the slider editor/demo. Thanks a lot,
Hi Hicham,
Yes. Your FTP account is correct. Because our support system was maintenance. So I could not reply to you on it. Now, it is working. So I replied to you on your ticket. Please check it.
Best regards,
Hello, I am unable to change theme color and other setting in the theme options. Kindly assist or check the error.
Hi itxbs,
Please try to clear cache from browser, hosting, caching plugin if you have installed. If it still does not work, please try deactivating the third party plugins and check it again. If you still can not find the problem, please send me a private message here https://themeforest.net/item/gon-responsive-multipurpose-wordpress-theme/13573615/support (click the Contact Author button) and give me your WP admin and FTP accounts. I will check it for you. Because our support center is maintenance now, so you can not open a ticket on it.
Best regards,
Its working now. Thank you.
Hello, I have a strange page 404 error on my homepage. I have checked everything and I do not find anything strange. Are you aware of any problems with Wordpress? Thank you very much.
Hi genuxio,
It seems that it loads the 404 page of your hosting. It means that you need to check your domain/hosting again. Some hostings will load their 404 page when it can not find the domain folder.
Best regards,
In console: Failed to load resource: the server responded with a status of 410 (Gone)
Hi genuxio,
Please try deactivating all third party plugins. If the problem is solved, you will activate one-by-one to figure it out. If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. The information which you post here is not enough.
Best regards,
Hi Stormit, I have deleted by mistake the sliders template and i want to import them again. i have tried through the gon importer but it seems don’t work. is it possible to import them again or what i have missed to not success import them throught the gon importer. Thanks a lot,
Hi Hicham,
You can get the slider package in the plugins/gon-importer/data/revslider folder and import it via Revolution Slider importer.
Best regards,
Thank you very much Stormit,
Hi skygroup, can I update woocommerce at 2.6.9 version? I have the last version of Gon. Best regards
Hi fralang,
Yes, you can update WooCommerce to version 2.6.9
Best regards,
Hi, after the last update the product name for variable products in the mini cart is: Variazione #16170 di Jeans Volant Bianco. The example on my site https://iamshop.it/. If I try on your example site the name is correct: Cras im variable. Can I fix this problem?
Hi fralang,
It seems that it was customized. Please check your custom code again. If you still don’t figure it out, please open a ticket here https://skygroup.ticksy.com/ and give us your WP admin and FTP accounts. We will help you check it.
Best regards,
Hi,
It seems firefox version 43.0.1 will show single product page image gallery (on the left side) will be overlapped by main/single product image. I have screenshot but can’t upload here.
If use Win 10 Edge & Chrome (latest version) is working fine.
But using my firefox browser to view the demo theme works fine.
I have no idea what is causing it.
Have not tried in another computer firefox yet.
Hi tcaseng86,
The current Firefox version is 50.1.0. Please try updating your Firefox and check again. If you still see this problem, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. We will help you check it.
Best regards,
hi skygroup,
Yup. After update is working fine.
Thanks a lo.
Anyway, any chance to change the default placeholder size somewhere ? Default is 450×450 and i need reduce it to 350×350?
Any custom css or java code can help ? as i see there is an option for it.
Hi tcaseng86,
You can use this plugin https://wordpress.org/plugins/woocommerce-customizer/. It allows you to replace the placeholder image of WooCommerce.
Best regards,
Hi Skygroup,
Alright. Will give it a try.
Anyway, how to remove single product page bottom free shipping, free return and free support banner.
Thanks
Hi tcaseng86,
You go to Theme Options > Product Details tab. You find the Ads Banner option and turn it off.
Best regards,
Hi Skygroup,
Thanks a lot !
Anyway, i found maybe bug or something.
Currently implement with dokan multivendor.
Whenever seller click tracking number, the whole page will hang / not responding.
I can provide you the test site seller account to have a look and you will get what i mean.
Thanks a lot once again !
Hi tcaseng86,
OK. Please open a ticket here https://skygroup.ticksy.com/ and give me your seller account. I will check it for you.
Best regards,
Hi skygroup,
Done.
Hi There,
Is it easily possible to achieve as in attached image?
https://mashrita.com/ask.jpgPossible to add long search in header after logo of gon-supermarket-3? Possible to get rid of space used for breadcrumb and heading of shop, blog, pages, forum? Possible to move breadcrumb on head of page?
Hi sonasinha,
You can use the header layout #1 which is used for the default store http://demo.theme-sky.com/gon/. It has the search bar after logo. About breadcrumb, you can use the breadcrumb layout #3 and add some custom css code (we will give it to you after you purchase our theme). It will look like the following screenshots http://prnt.sc/dixl89, http://prnt.sc/dixlno.
Best regards,
Ok, thank you so much.
Hello, I would like to download all the demos of the theme.
It is possible?
I’m trying to familiarize myself with the model.
Preciso enviar o Códigos de Compra?
Hi diegodavid,
You go to here http://downloads.theme-sky.com/ and enter your purchase code. It will give you the links of the full demo packages. The full demo package helps you install exactly the same as our demo.
Best regards,
