655 comments found.
After updating to the latest version of the theme and wordpress, columns do not work anymore on posts pages. Everything that was laid out on columns, has been reformatted and the items pile up on top of each other. I have tried all possible row settings, to restore to the original layout, but nothing seems to work. Does anyone one have a similar problem?
Hi andreabuso,
Please make sure to update theme included plugins also as per this help article – http://wpdemos.themezaa.com/h-code/documentation/installation/updating-h-code-theme/, remove your browser cache and front should work fine then.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
Thank you!
Have a couple questions for the H-Code “One Page – Wedding” demo site. I have been able to customize mostly everything but have been having difficulties with a couple parts.
1. On the main slider “Slider Style 14 – OWL Carousel” at the top which has the names of the people getting married and in the profile bio boxes lower on the page, there is a yellow Border that goes around the white boxes as well as yellow hearts that need colors changed. I’ve tried going to THEME SETTING> COLOR and adjusting to the colors i need. The color for those border boxes don’t seem to be anywhere. How can I go about changing those boxes from YELLOW to the color that i need? Mainly all the yellow border boxes.
2. There is a section lower on the page that is a bright pink background color, I have done the same thing as above, to try and change this color to the color i need and yet it hasn’t change. How would i go about changing that bright pink to the color i need?
I’d appreciate the help.
Hi redrum14,
Please create a support ticket here: http://www.themezaa.com/support.php with your online url and WP admin access, so our team can check it and guide you further.
Thanks,
ThemeZaa
hi, i no wanna chage page title. but when i enter post page. page title is chaged from page title to post subject title. how can i do? help me!
example) http://sherlocks.co.kr/2016/12/21/%ED%95%9C%EA%B5%AD%EA%B2%BD%EC%A0%9C-%EC%9E%A5%EC%A7%88%ED%99%98-%EB%B6%80%EB%81%84%EB%9F%BD%EC%A7%80-%EC%95%8A%EC%95%84%EC%9A%94-%EC%9C%A0%EC%BE%8C%EC%83%81%EC%BE%8C-%EC%9D%91%EA%B0%80/We can see top title area with background is showing your post title and that is working fine as per our demo site and the nature of selected page title style.
Thanks,
ThemeZaa
Can not it make a change for post title? I want to show only page titles
If it is Page then it will display Page Title and if it is Post then it will display Post Title. Your above url is Post, so it will show Post Title only.
Thanks,
ThemeZaa
hi, i want to fix page title in header. but when i come to post page, page title is changed from the page title to post title. help me!
Hi um3156,
Thank you for using our H-Code theme and contacting us.
Sorry we do not understand your question properly but please create a support ticket here: http://www.themezaa.com/support.php with your WP admin access and more details to better understand, so our team can check it and guide you.
Thanks,
ThemeZaa
Hi Themezaa,
Love the theme, I wanted to ask if I can use the hamburger menu in the WP version?
Hi ozzaiii,
Thank you for your interest in our H-Code theme and contacting us.
At the moment we do not have hamburger menu type header but that is in our to-do list for future theme updates.
Thanks,
ThemeZaa
please write me if I can do something about that
Hi baraklevy,
Google page speed is not an actual speed indicator and it is showing low score because of the images and they mostly say to use thumbnail images but that can reduce the quality of the website look in various devices and especially retina devices. You can please check tools.pingdom.com or www.webpagetest.org or others for speed testing and you can feel the speed by navigating the demo yourself also.
Thanks,
ThemeZaa
Hi,
Is there a way to test the backend of this theme? I would like to take a closer look at the theme options and page builder before purchasing.
Thanks!
Hi roxmedia,
Unfortunately we do not have test backend demo, but you can please check our online documentation here: http://wpdemos.themezaa.com/h-code/documentation/ for all theme features, theme and page / post level settings as well as all the shortcodes details.
Thanks,
ThemeZaa
Hi Does it have RTL support?
Hi baraklevy,
Unfortunately H-Code is not RTL ready.
Thanks,
ThemeZaa
Hello!
Please, does your theme (H-Code) support right-to-left (RTL) languages?
Thanks
Hi kronomia,
Thank you for your interest in our H-Code theme and contacting us.
No H-Code is not fully RTL ready.
Thanks,
ThemeZaa
Hello! Thank you for your reply.
If you ever decided to add RTL support, let me know.
Best regards
Yes sure, we will let you know.
Thanks,
ThemeZaa
Hi themezaa,
I already buy your themes like maybe a year ago and now my license is expired but the problem is your visual composer didn’t show anything but when i check the classic mode, the code is already there and when i want to edit via frontend the loading is endless. The question is how to make this visual composer fix? Should i extend your support or what?
Thanks
Hi fillgunawan,
It may be possible that there is plugins and theme version mis-match in your setup. If you have updated the theme recently then please make sure to update included plugins also as per this help article – http://wpdemos.themezaa.com/h-code/documentation/installation/updating-h-code-theme/ and then it should work fine. But if you need further assistance or want us to check it for you then yes please renew your support and create a ticket with your WP site url and admin access, so our team can check it for you.
Thanks,
ThemeZaa
HI I sent in a question to the support team and have not heard back. Can someone please assist me?
Hi KMKreative,
Our team have already replied your ticket#: 303946 on 12th Dec, so you can please login to support and check your ticket. You must have received an email notification also, you can please check your SPAM / JUNK folder in case it is landed there.
Thanks,
ThemeZaa
Busy rebuilding our site using h-code picking up a few issues – the logo does not display it’s Alt & also the portfolio images displayed on homepage using the portfolio addon for visual composer are also not displaying alt tags. then wherever there is #collapse its seen by google as a broken anchor.
these are all big SEO issues, could you advise how we can correct this issue
Our team have already replied to your ticket#: 797563 to explain your above points and you can please continue communicating with support team for any further queries.
Thanks,
ThemeZaa
hello, im having a major issue with my site it has been up and running for a while but noticed there is a problem with the main image on the homepage. I opened a ticket, but didn’t get a response. please provide me with some support with this issue. i can provide full details over a private chat/conversation. but basically, the homepage image isn’t showing up on some browsers, it just shows 1950×750 on a grey background and other browsers show my image to be way to big. i have reduced image size and it shows normally on internet explorer for example but on safari it is tiny. Please give me a hand. You guys have been great with support thus far, so please keep it up! thanks in advance
Hi humdating,
Thank you for using our H-Code theme and contacting us.
Unfortunately we didn’t received any support ticket from your end. Can you please provide us your Ticket# or create a new ticket here: http://www.themezaa.com/support.php with your WP url and admin access, so we can guide you.
Thanks,
ThemeZaa
i posted a new ticket. please assist asap. Thank you
Our team have replied your ticket.
Thanks,
ThemeZaa
hi – we are trying to use the content slider visual composer feature for h-code more than once on the same page, is this not possible as it only seems to load one instance
If you use any JS based element like slider more than one time in a page then please assign unique ID in shortcode settings to make all elements work fine.
Thanks,
ThemeZaa
Thank you
does the template support multisite? if i wanted to allow people to have their own blogs etc
hi – we are trying to use the content slider visual composer feature for h-code more than once on the same page, is this not possible as it only seems to load one instance
Basically any theme can work with multisite setup but if you face any issue then you can contact our support.
Thanks,
ThemeZaa
thank you I have raised a support ticket
Hey,
Beautiful theme, but why can’t I change the logo in the main header?
I changed it in theme settings, but it’s not showing up. The image source is http://wpdemos.themezaa.com/h-code/wp-content/uploads/2015/08/admin-logo.png – and I’m not using any caching plugins.
Hi Russco,
Thank you for using our H-Code theme.
You can please change logo in Appearance > Theme Settings > Header and also we have additional feature to have page / post level settings. So you can please edit your page and under H-Code Page Settings at bottom you can please update logo or remove logo from there so it will take logo from theme settings then.
For any further queries please create a support ticket here: http://www.themezaa.com/support.php with your WP admin access so our team can help you.
Thanks,
ThemeZaa
Having an issue with the header not changing – we have changed the header style for shop page in both the woocommerce theme settings and in the page itself and the changes are not being reflected on the page – still using the h-code logo etc. (just to confirm has been changed at page level and theme settings) http://client.thebrand.institute/investinbrands/
Hi thebrandinst,
Thank you for using our H-Code theme and contacting us.
WooCommerce shop is actually considered as an archive page by WordPress, so you can please change the header settings here: Appearance > Theme Settings > Layout Settings > Header Settings.
For any further queries please create a support ticket here: http://www.themezaa.com/support.php with your WP admin access so our team will guide you.
Thanks,
ThemeZaa
Thank you that worked for the header – but we are still unable to change the title background fro the shop page – is there something we are missing? http://client.thebrand.institute/investinbrands/shop/
Yes you can please check Page Title setting under Theme Settings to manage it.
Thanks,
ThemeZaa
Hello, My site page My Account>>ADDRESSES Title BILLING ADDRESS and SHIPPING ADDRESS with their content overlap. and page SHOPPING CART Title “Billing address” “Customer details” was,too. I think this is CSS error. How can I do to fix this error?
Hi kojimataki,
Thank you for using our H-Code theme.
It seems your item support is expired, so please renew the item support at your earliest and then please create a support ticket here: http://www.themezaa.com/support.php with your WP admin access so our team will guide you.
Thanks,
ThemeZaa
