101 comments found.
Hello, how can I modify the default text in the form fields and where is this data sent?
Hi darkstark3r,
Please create a support ticket here: http://www.themezaa.com/support/ with your query and store access, so our support team can check it and guide you as needed.
Thanks,
ThemeZaa
Hello,
I have 100+ attributes, so how can i add other product link in color swatches. Please give your feedback.
Also not able to generate new ticket in your support forum.
https://www.themezaa.com/submit-ticket/ticket/new ==> Create Ticket button not working. Button is disabled there. Please fix.Thank you,
Hi shahja99,
Please make sure to add ticket subject and then create ticket button will be active.
Thanks,
ThemeZaa
I really enjoyed using Hongo theme, it is beautiful, feature-rich and optimised as well. I have one question though, need to create multi-lingual website, so can you please recommend which app is the best.
Hi blackdotpaper,
Glad you like our Hongo theme.
For multi-lingual store we can recommend Shopify Translate & Adapt and Weglot applications.
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
My theme got very slow earlier i used shopify refresh theme and it was fast but since im using the fashion theme my speed is around 16 which is bad
Hi abizertc,
Please create a support ticket here: http://www.themezaa.com/support/ with your query and store details, so our support team can check it and guide you as needed.
Thanks,
ThemeZaa
Hello, in this Hongo theme I see that the product pages only have images in vertical rectangular ratio.
I would like to know if it is possible to put the product image in 1:1 format
I look forward to it and thank you.
Hi romulojds,
Yes of course you can upload image in 1:1 size and that will display as square in product pages. For reference you can please check shoes demo: https://hongotheme.myshopify.com/?preview_theme_id=132250763457
Thanks,
ThemeZaa
I have issue when I change theme colors to create a dark version of it color changes not applied
Hi theahmedghanem,
Please create a support ticket here: http://www.themezaa.com/support/ with your admin access and let them know which color settings do not work, so our support team can check it and guide you as needed.
Thanks,
ThemeZaa
Hello, I have 3 after purchase questions : 1. I saw on your demo a “pre-purchase discount” product, with a 10% discount, but sound like the product still same price after adding it in the cart. is it a bug, does this function really inside the theme? 2. What’s the trust badge? Can’t see it on the website or the documentation.. 3. If I import a demo, will I get an exact copy of the demo? thanks,
Hi dnicolas2,
1. I think you are referring to pre-purchase upsell, you can check how to set recommended products here – https://hongoshopify.themezaa.com/documentation/product-recommendations/. If we have mis-understanding here then please explain more as there is no feature like pre-purchase discount.
2. There are some icons related to payment and security in product detail page right side, those are trust badges.
3. Yes all settings of imported demo will be there with placeholder sections, you just need to setup your menu, pages, images and other settings as needed because Shopify do not allow to import menu and pages.
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
Hi,
1. Sorry but I don’t understand why you are saying there is no pre-ordering discount. On one of your page (product with SKU HN-493201 Knotted jersey – Brown color – S size) we can see that the product is pre-ordering product, with the text just bellow « pre order now to get a 10% discount ». But, when adding in the cart, price remain the same… no visible discount, is it a working feature? Really need that, like in the « minim*g » theme…
Thanks for helping me.., if that feature is not inside your theme I will need to ask for refund as I still did not downloaded the theme… 
Hi dnicolas2,
Okay that is pre-order product feature – https://hongotheme.myshopify.com/products/knotted-jersey. You can adjust product sale pricing to accommodate your discount percentage mentioned in the pre-order related highlighting message.
Thanks,
ThemeZaa
Hey,
Thanks a lot for answering my question 
Another one, I saw on your official website (near the end of the homepage) that you designed more than 110 sections blocks (collection grid, header, content box etc.) ready to be used.
How to use them? Is there any “block addons” to drag and drop them on a page?
Can’t see an information in the documentation about that
thanks!
Hi dnicolas2,
All of those sections and related settings can be achieved via Shopify theme customisation panel. Unfortunately there is no editor and drag and drop sections feature in Shopify. All those sections will be ready as per the demo you have installed, and others you can add and configure as needed. You can import pages from the installed or other demos as per this article – https://hongoshopify.themezaa.com/documentation/import-data/?category=93
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
i need answers for my tickets…
Hi ganimeana,
We couldn’t answer your tickets due to weekend, but you should get answer from our support team today.
Thanks,
ThemeZaa
Hi team, I would like to display the Categories & Sub-categories as a dropdown menu on the products sidebar. Do we have anyway to set on the theme setting?
Hi jarvistran,
We do not have Categories & Sub-categories as a dropdown menu on the products sidebar. You can please consult your developer or our customisation team here – https://www.themezaa.com/theme-customization/ to achieve that custom requirement.
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
hello. I want section icon with text to be carousel on mobile
Hi designernnt,
We do not have carousel feature in mobile for icon with text section. You can please consult your developer or our customisation team here – https://www.themezaa.com/theme-customization/ to achieve that custom requirement.
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
Super Duper Work,Congratulations and GLWS 
Thanks a lot 
Great Work,Congratulations GLWS 
Thanks a lot 
Nice Theme 
Thanks a lot dinhouseuk 
Can you please add your review and rating by login to your ThemeForest account > Go to Downloads page and there you can submit review details against our Hongo Shopify theme.
Thanks,
ThemeZaa
Great Work,Congratulations and GLWS 
Thank you very much 