209 comments found.
is the WHMCS is already included in this Subscrion. Like can we host the Full Services using this theme like Creating the New Domain, Managing whm & cPanel Hostings etc.
WHMCS is a separate platform; you must install it separately and own a WHMCS license.
This is a theme to facilitate the integration of your WHMCS pages on the presentational website. Check out demos to learn more.
If you have other questions, please let us know
Activating the new license has failed, the waiting process is taking too long
We’ve replied to your ticket, let’s continue our chat there !
Support is very slow, new activation, Mode theme plugin activates site load but does not do anything, it says activation is done, but demo still cannot be used. Really bad !
Is it that bad? The initial activation plugin worked fine until 30 minutes later, the admin started loading and couldn’t do anything. Removing the theme mode worked normally. The activation key reported success, but when I went through the demo, it said there was no key. I sent support a message and waited forever. I would like to rate 1 star on the website. Really disappointed. I will remove it when your support is good.
Hi,
Our support agent has reviewed all of your requests, resolved everything that needed attention, and sent a positive response to your ticket.
Kind regards!
Hello could you help me with this issue ?
Warning: Undefined array key “raw” in /home/**/public_html/wp-content/plugins/whmcs-bridge/includes/request.class.php on line 477
this theme is not good with this plugin whmcs bridge too many conflicted bugs with wordpress and whmcs not recommended at all.
Thank you for reaching out.
1. Make sure that your plugins are all updated (including the WHMCS Bridge)
2. Make sure that the theme and all the bundled plugins are up to date (see our theme’s changelog – https://modeltheme.com/changelog/hostcluster/ – current theme version 2.4.1)
As I see in your log, the PHP notice (not error) is related to the WHMCS bridge plugin (not the theme).
If you’re facing any issues or have questions that require our assistance, please don’t hesitate to open a help ticket on our help desk. Our dedicated support team is ready to provide you with the necessary assistance to resolve your concerns promptly.
To open a help ticket, simply visit:
The theme looks really nice, but when I go to the WHMcs pages on your demo there is a section where the WHMcs-Bridge breadcrumbs show. Is that intentional? I don’t want to buy it if that’s there.
The template where we added WHMCS- bridge contains a default breadcrumb. You can delete it or hide it, it will not be a problem.
Hey. Do I need to have WPBakery license to use this theme?
No, you do not need a license for WP Bakery. Everything you need to install and make the theme work is included in the package.
In mobile view the last item in the dropdown menu appears as a child of the page above. This happens in my site and your demo btw.
Please use the contact form from our author profile and send a screenshot with the issue you have seen.
Your demo gives a error message in whmcs bridge when I do a domain search:
Notice: Undefined index: raw in /home/hostclustermt/public_html/wp-content/plugins/whmcs-bridge/includes/request.class.php on line 477 (function () { window.lvca_fs = {can_use_premium_code: false}; })();
Hi,
We greatly appreciate your notification. Rest assured, we will promptly investigate the matter.
Regards!
hi guys, did you know the domain name checker on your demo is broken?
Warning: Undefined array key “raw” in /home/hostclustermt/public_html/wp-content/plugins/whmcs-bridge/includes/request.class.php on line 477
Warning: Undefined array key “main” in /home/hostclustermt/public_html/wp-content/plugins/whmcs-bridge/includes/parser.inc.php on line 1229
Warning: Undefined array key “main” in /home/hostclustermt/public_html/wp-content/plugins/whmcs-bridge/includes/parser.inc.php on line 1233
Thanks for notifying us ! We will take a look.
I am trying to compare this theme but keep on getting 404 in the Demo. I asked several times trough the chat but i did not receive an answer. I left my email for them, but als no answer either.
Hello,
Please check again, we’ve updated the WHMCS settings.
hi, are you aware that the sticky menu in mobile corrupts the breadcrumbs and breaks the spacing?
Do you also know how to keep the live chat link in the top right live in mobile view?
thanks in advance…
Hi,
Please send us a ticket https://modeltheme.ticksy.com/ or an email here https://themeforest.net/user/modeltheme#contact with the mentioned problems + some screenshots and we’ll investigate and come up with a fix.
- MT
Hi. I upgrade my php version to 8.1 and have new message errors: ” FastCGI sent in stderr: “PHP message: PHP Warning: Undefined variable $hostcluster in /wp-content/themes/hostcluster/header.php on line 118PHP message: PHP Warning: Trying to access array offset on value of type null ” Can you helpme?
Please use the form from our profile and send your WP details to have a check !
THIS TEMPLATE IS JUST FOR WORDPRESS, NO FOR WHMCS, PLEASE CHANGE THE NAME OF THE ITEM
Hi,
This theme says clearly that is a theme for WordPress and has integration with WHMCS to style the pages that the WHMCS Bridge plugin (WordPress) gives you and lets you put on WordPress.
For example, the WHMCS bridge page (is styled according to the theme style: https://hostcluster.modeltheme.com/whmcs-bridge/ ) and so on with all the other pages – cart, checkout, login and more.
If you can give us a link from our theme that has no theme style, I would be happy to give you a refund.
Please read what the WHMCS Bridge is doing https://wordpress.org/plugins/whmcs-bridge/ and how to integrate it to inherit the design of the theme in the WHMCS public Pages
Thanks!
so change the name of the item HostCluster – WHMCS Hosting WordPress Theme to HostCluster wordpress themme no whmcs theme just integration with the bridge plugin, just you are interested to sell and keep the money
The theme has integration with WHMCS and also with WHMCS Bridge – which is the connection with the WHMCS platform.
We also style the frontend pages so it makes 100% sense. All the WordPress WHMCS themes are the same. 
you haven’t understood that I don’t have wordpress juts whmcs, for that your item is fake when I bought it.
Again, This is a WordPress WHMCS Theme. First of all it is a theme only for WordPress.
I´ve bought it but I didn´t get whmcs´s template! just for the wordpress
Hi,
This is a WordPress theme which will also style the WHMCS pages (as you see them in our live demo).
so please don’t describe WHMCS Hosting WordPress Theme , this is a fake marketing , I though I could get whmcs template and is just for wordpress, very bad purchase. my disappoint with it product. fix the name and explain properly to new customers.
I am not using wordpress now how can get my money back? waste money on this purchase, I am using whmcs no wordpress, you must change the name of the item and explain because are comming more customers thinking this is a whmcs template.
Hi,
This theme says clearly that is a theme for WordPress and has integration with WHMCS to style the pages that the WHMCS Bridge plugin (WordPress) give you and let you put on WordPress.
For example, the WHMCS bridge page (is styled according to the theme style: https://hostcluster.modeltheme.com/whmcs-bridge/ ) and so on with all the other pages – cart, checkout, login and more.
If you can give us a link from our theme that has not theme style, I would be happy to give you a refund.
Please read what the WHMCS Bridge is doing https://wordpress.org/plugins/whmcs-bridge/ and how to integrate it to inherit the design of the theme in the WHMCS public Pages
Thanks!
Hello,
Can I also use my existing whmcs templates instead of yours?
That is to make you understand, if I buy your theme for design in the wordpress website, then instead of using your whmcs template, I would like to use mine.
Will it work the same then?
Thank you Kind regards
Hi,
This is just the WordPress theme + styling to the WHMCS Templates (as you see on the live demo). You can use your own WHMCS Template for sure.
Is it possible to use local fonts or local Google fonts (to comply with GDPR)? Is the theme GDPR compliant, e.g no 3rd party file requests etc.?
Hi,
You can setup local google fonts by using a free plugin such as https://wordpress.org/plugins/local-google-fonts/
No other external resources are used in the theme.
Hi, I just bought your theme, and after installation and plugins activation, there was a serious erros due to the plugin. “There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.”. How can you check this for me on my server
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards! - ModelTheme
After adding to cart… on Checkout, it loads 404 error… found issues on their forum page… people were suggesting to get pro version: https://wordpress.org/support/topic/cart-page-showing-404-page-not-found/ how can we fix without buying pro
Hi,
Our recommendation is to try a fresh install of your WordPress somewhere is a subdomain or on a folder on your server and to see if this happens because of your WordPress.
These cases are very rare, and most of the times caused by something wrong on your WP installation.
i want to buy this theme. but my quesestion is – i want namecheap domain resell using their api. can i do it? please see this link and kindly replay. https://www.namecheap.com/support/api/intro/ https://www.namecheap.com/support/knowledgebase/article.aspx/783/63/is-there-an-api-module-available-for-whmcs/ smmsitebd
Hi
We don’t have an integration with Namecheap.
Hello,
I allow myself to contact you because I have a project to create a collaborative platform so that there are exchanges of all types of files (PDF, EXCEL, WORD, JPG….) directly above from the administrator and users (dashboard to deposit and recover these files, with statistical tools for downloading files and deposits) as a shared cloud and integrated into the platform.
Thank you in advance for your return.
Have a good day,
Hi,
Can you send us more details via this form: https://themeforest.net/user/modeltheme#contact ?
Hi,
Is the theme compatible with WordPress 5.9 version?
Thanks
Hi,
Yes, it is compatible with WP 5.9
