106 comments found.
Hi, while importing the demo home one, getting the below error.
[ERROR] Failed to import “right” (Media) [ERROR] Failed to import “banner_home_one_dotted” (Media) [ERROR] Failed to import “about-big” (Media) [ERROR] Failed to import “image-1” (Media) [ERROR] Failed to import “image-2” (Media) [ERROR] Failed to import “banner-hero-about” (Media)
Hi, I think for server security issues don’t import svg images. Please create ticket we will check it. Thanks
i have created ticket
Ok we will check. Thanks
Hi, I have not received any update yet. Can you provide the Home Demo One .zip? So that I can manually upload it to the themes folder?
Please create ticket here https://reacthemes.com/support so we can easily help you
Hi, the link you sent for creating support is Parked for Sale! Plz chk – https://postimg.cc/Lhkm24Dh
Opss link should be https://reactheme.com/support
In the above url I have already created the ticket 4 days back. Envato User Name : ofinitsolutions
But we replied all tickets already. Can you you check your mail. Thanks
Your mails landed in spam! The issue is still there. Can you plz fix and msg here.
Please mail to support@reactheme.com with your issues and site access so we can fix and directly mail to you. Thanks
Mailed you!
Thanks, we will check and update you.
Thank you for fixing the issues 
You are welcome
Welcome does hosthop support
Hello, How Can I help you? Thanks
Hi I don’t use whms hostshop client is it supported by The had template
We are using only WHMCS.
Hello Support, How can I change the menu sub-title like this one “Pricing Package Hostie provide pro price”
How can I create a new Blog page, whenever I create the blog page it is not showing as the default one or it doesn’t give me the option to edit the page in Elementor. I changed the default Blog in the main menu and set up the Setting > Reading Settings > Posts page: Blog page but still had the same issue.
Hi, For subtitle edit you should do it under the menu and description section. If the description section is not showing by default you can enable it under screensections see https://www.awesomescreenshot.com/image/51596392?key=0f72bf52fea651fda8a739f4fe9be371
after enabling this you can change the description.
For blog you can edit directly elementor but post you can edit using elementor.
Thanks
The “Mega Menu” that opens when you hover over it, for example the “pages” menu, can I edit it? That is, can I edit the width, the number of items per column or other things?
Currently you can only manage column can’t edit width now. But Next update we will add functionality so you can add elementor template to menu so you can add anything to menu.
Thanks
Thank you so much
You are welcome
Domain search like HML version automatically redirect whmcs but WordPress version is not redirecting
Hi, Thanks for asking. We have both options ajax search or redirect to the WHMCS page. So you can setup setting from widgets. Thanks
Hi, i try this theme but it’s very bad!!! Very slow with php 7.4 8.1 8.2, i see the documentation, he sayd use 7.3 for more speed….. but elementor not work with 7.3 php
For running we told use php 7.3+ and for speed please use good cache plugin optimize images. Also minify CSS and JS. Try to use CDN as well. Thanks
Hi, I see the frontend is in WordPress, but the provided link is for a Laravel-based WHMCS theme. Does the purchase include both the WordPress and Laravel files? refreance link https://hostie-whmcs.themewant.com/index.php
WHMCS is not laravel based. But the WordPress theme and WHMCS template included with final purchase, Thansk
okay thank you
You are welcome
Support RTL ??
Since we are using elementor it’s auto RTL. If you facing any issues create ticket we will help you. Thanks
Love U
Thanks
Hello, where is your installation guide for the Hosti WHMCS Theme. How to instal this on cPanel.
Hi, under WHMCS folder has template and documentation as well. Please check. Thanks
The header section seems to have been affected by the recent updates, or perhaps it was an issue I hadn’t noticed before. When I visit my site, the header appears oversized, and the icons along with the menu/links take about 5 to 10 seconds to load. I’ve cleared my browser cache and purged all cache using the LightSpeed Cache plugin on my site, but the issue persists.
The documentation lacks sufficient information on how to change or switch the headers.
Create ticket to support please we will check at our morning.
How to switch the header to a new one or one of the existing ones?
Please edit header then you will display on section where you can assign which header show to entire website or specif pages. Thanks
first is i send email for support still not any response 1 week go and secon is after import theme very very bad look and too slow theme even my hosting is cloud hoting. one page example is see in this url: https://snipboard.io/Xz8oMb.jpg
kindly give me propely support for make proprly layout as comentment in descriptions. i m waiting repsonse from your side.
Hi, we don’t have any ticket open. We replied all tickets. Did you create ticket under https://reactheme.com/support ? Please create here
his email will create a ticket for you so don’t need to send multiple emails we will reply all tickets soon.
Thank you for your message. We will get in touch with you shortly
but * not any login system for tickt support not any id or proof tiket is created or not.*
But if you create ticket before we already replied. Please send mail here then support@reactheme.com
i already send email at this id and already open tickt. i think you not see just replyed comments
Ok I will check it soon. Thanks
I received an email from Envato about the new update for the Hostie WP theme (([ThemeForest] Update available for ‘Hostie – Web Hosting & WHMCS WordPress Theme’))
but when I go back to my WordPress dashboard it does not show any update notifications. Is there any way I can check for the new updates and install it?
Under you download you can just download and you will get update one. Thanks
The new update has issues with the RT-elements. Fatal error: There has been a critical error on this website. Need you to update the plugin ASAP. Thank you.
Ok sure checking it now. Thanks
I have a ticket open for a few days. Was told it would be addressed yesterday. I am getting no response. Ticket #1663
Yes we will look it our morning sure. I have received your today replied as well. Thanks
You have messed up my WHMCS. Please respond to the ticket and FIX it! Had an issue with whmcs template. You worked on it, and told me it’s fixed. Now, I cannot access AT ALL!
I will check it now. Thanks
Thank you for promptly fixing my issue
You are most welcome
Please Add Blesta Billing Support
Billing you can add you end we don’t add any payment method normally.
You need to Search about Blesta or visit blesta.com
This Is Billing Portal like whmcs
ok, thanks
No response from the theme vendor after repeated email. They sell and forget. Beware before buying. In my case I activated the theme in staging environment of cloudways domain now I am not able to activate it in my production domain. And vendor has no response to support tkt. Plus also in staging environment I did not found INR in currency. Plus templet 8 I am not able to change footer, where it working om other footers.
Everything will be work perfectly. Our support ticket system suddenly don’t send reply that’s why change support ticket to mail. Also you can directly mail me support@reactheme.com I will check your issues. Thanks
How to change currency dollar to Indian rupees in pricing plan tab
From Hostie Option then under WHMCS tab you will get option for change default currency. Thanks
there is no option only showing Admin Site Url
Please mail to support@reactheme.com with your site URL with access we will check it. Thanks
i have already drop a mail regarding this but still not fix yet by support team
Just sent a mail please fix the issue
We will check and reply you. Thanks
Please fix ASAP
Yes wait working
Thanks your Support its working…
You are welcome
I have created a ticket having issue with RT pricing features. Ticket ID #1564. Kindly have a look and do the needful to resolve the issue. Thank You.
Yes we will check it don’t worry
Hello good evening, I bought the theme, but I’m finding it very slow to load when I access the home page or any other page.
It seems that it is not very well optimized.
Can you help me?
Hi,it’s not only for theme. Please try to use good server and good cache plugin then minify CSS and JS. Also try to use optimize all images. Thanks
Thanks for the reply.
I’m using the Litespeed Cache Plugin, is there a better one?
It already optimizes images, etc.
However, the initial loading is still very slow.
If there is a plugin that is better than Litespeed, please let me know.
Yiu can create ticket to our support we will check it. Thanks
yes,
I’ve already created a support ticket today.
We will check and get back to you. Thanks
Hello,
I haven’t received a response to my ticket yet. Could you help me?
We replied already. If you don’t receive please send mail to support@reactheme.com
I have already sent the email you requested.
Ok, I will reply you soon. Thanks
no response so far.
Email sent as well. Ticket sent as well. I think your mail has issues. Please check spam mail also.
cant view whmcs template your demo doesnt work Script error: the ionCube Loader for PHP needs to be installed. The ionCube Loader is the industry standard PHP extension for running protected PHP code, and can usually be added easily to a PHP installation. For Loaders please visit get-loader.ioncube.com and for an instructional video please see http://ioncu.be/LV
May be from server it’s automatically disable. I will check it soon. Thanks for notice
Can you please check now? Thanks
Hello. I created a ticket. Please, answer it
We will check and update you within 1 hour max
