106 comments found.
I want to purchase your product but I will like to know If I purchase will you do installation and setup for me?
Hi, Installation and setup is not included with free support. You can look theme support policy. Thanks
Hello, I would like to know if the purchase price is monthly or this value is for the perpetual purchase.
Hi, this is one time purchase but you will get lifetime update. Thanks
HI, does this WHMCS theme support the searching and registration of .co.za, .org.za and other “za” domains?
Yes, It should be work. Also if facing any issues our support team will be help you. Thanks
Hi, WCHMS templates are not loading in demo, please fix, I want to check, thank you
Hi, Thanks for notice. Please check now.
hello, could you pls unlock my purchase code, I did a re-install and can not register my key again TIA
Ok, we will do it now. Share your purchase key at support ticket. Thanks
I did, but it still not work. It says: Already registered!.
Done. Pleae check now. If you need any time reinstall or reset first deactivate your license under Reactheme License menu from admin. Thanks
Have problems with Import Demo Content, hope you can help, I have opened a ticket.
Sure we will check it. Thanks
Nice documentation!
Thanks a lot
Good morning. Is there any option to have 2 currencies in the price table ? Thanks in advance, Bests michael
Hi, can you please more clear about 2 currencies why need? You will want multilingual website? In this case you will get option to controll from multilingual plugin. If you more question or any thing you can reply me.
Thanks for the fast answer, I want to have the page in english only, but wanna offer € and $, because the market is in US and Europe.
I see you want currency switcher at website right? At WHMCS area it’s default included but our fronend currently not included it. We will try to add it in near future. But if you purchase we can try to add a swither for you at directly price table. Thanks
Thanks a lot for your offer, I am just checking out your template and it seems great, let me come back to you soon.
Ok, thanks
If you create ticket to us we can help you about this. Also we will update demo data within 20mints if you udpate or again install demo data it will fix. Thanks
I am create ticket before 4 hours but you no aswer. So i want fix problem but no reiinstall again all pages and etc.
Reinstall no issues. I can do it for you. Can you tell me ticket number?
number ticket #1183
Ok we are checking all tcikets and reply. Thanks
1. I can’t figure out how to style the “Client Area” button on the sticky menu.
2. I can’t figure out how to change the Sticky Logo and Footer Logo.
Hi, for point 1 you see there has two button one for normal and one for sticky. Sticky one is hidden so just open Elementor navigator you can see it. See here https://prnt.sc/sXAn67x6yXp-
for point 2 same widget where you added the logo there is option for a sticky logo see here https://prnt.sc/WE1ZOpQSds-s
Same edit your fotter using elementor you will get option for change logo.
Thanks
Elementor editor interface not loading after adding Tawk to chat to website.
For third party plugin install you can contact plugin autor. Also if you create ticket to our support we will check it. Thanks
Header and footer templates showing error 404 & “The preview could not be loaded”
Please go to Settings -> Permalinks then save it. Then try to edti hope it will be work. Thanks
That works, thanks.
You are most welcome. If you rate us 5 start with comments that will help us lot. Thanks
no markdown for text in RT accordion description boxes?
Did you mean you want to add paragraph etc at text boxes?
Yes
Ok we will update it tomorrow. Thanks
I just updated, the markdown is yet to work, please check.
You should update RT Elements plugin as well. Thanks
Why is update not possible directly from WordPress dashboard under themes?
You can install envato market plugin so you can theme directly from dashbaord. https://www.envato.com/lp/market-plugin/ Thanks
HI, please help i can’t download demo page. here is the message i got:
An error occurred while fetching file from: https://reactheme.com/products/demo-data/hostie/demo-1/hostie-content.xml! Reason: http_request_failed – cURL error 28: Operation timed out after 20000 milliseconds with 253582 bytes received.
Hi, I have seen you are facing cURL issues. Talk to your host fix the cURL issues so you can import demo data. Thanks
Hello, can you fix the page speed of the site (demo also)... because it result is really bad.
https://pagespeed.web.dev/Even you use some caching plugins like WP Rocket or WP Fastest Cache… there are issues on the code itself like Largest Contentful Paint element… it really cause slowness to load the site…
It will be great if you can fix it.. most plugin here in themeforest they have their default theme in A results for pagespeed.
Sure we will do using plugin and update it. Thanks
Hi I got the same problem after activate the woocommerce. the header I got the cart and total cart on top.. see https://prnt.sc/6cPOxUPDHbpR A ticket already submit. Please advice.
Ok we will check your ticket and fix the proble. Thanks
How to translate this words “Load More” and “No More Article Found!” in knowledgebases page sir ?
We will udpate theme tomorrow with this option. So you can udpate it easily from admin. If you create ticket to our support we will help you update the code as well. https://reactheme.com/support Thanks
when you release new update sir.
We will update it today. You should update theme and rt-elements plugin as well when you get notification. Also if you create ticket we can help you.
Please support break line in FAQ Sections
Ok sure. Thanks
In next updates or you support me with download code ?
Please create ticket with your issues we will check it. Thanks
I already create 1 hours ago, ID #1007
Sure. Thanks
please keep support ID #1007
We already replied you. Please check and reply with ticket. Thanks
hi , theme very nice Are there any discounts?
Hi it’s still now 39usd price will be increase 59 l. So it’s right time you can purchase. Thanks
hi ! m looking for html template to create own php based whmcs panel, but here all whmcs inbuilt , can i get standalone html for inner work ? same as whmcs templates (IN HTML)
Hi, our HTML template and WHMCS template is different. So after purchase you get two different folder. So you can use HTML for frontend and backend you can use your own WHMCS. Thanks
So other template of whmcs fully on html which i want to use in laravel php for an example : Index.html Clientarea.html Billing.html etc ? Just confirm my doubts so that i can purchase
Yes one is fully HTML template and other is template for WHMCS. Thanks
Your documentation URL is not working properly
URL is fine. What’s the problem you are facing? Thanks
Hello, the payment method images in the footer is stretch on mobile devices.. see screenshot. https://prnt.sc/7d0ZrMPES7cs
How to fix? thank you.
Hi, Please create ticket here https://reactheme.com/support so we can check it for you. Thanks
OK, I’ve created the ticket. thank you.
Ok we will check it and update you. Thanks
Hi,
I didn’t install google tagmanager and google-analytics… is this included in the themes/plugin when installed?
If yes how to delete it?
It’s not included you can use plugin for this. Thanks
But I’m seeing the its calling those 2 google urls.. is this because of AISEO?
May be for this or Google font I think. Thanks
I’ve confired its from AISEO… thanks.
Thanks
