106 comments found.
See ticket #3958 regarding purchase codes already activated…
Sure, thanks
Dear all, I’m having trouble installing the demo, as the images aren’t being downloaded completely from the home page. Can you help me?
I’m having trouble importing demo 01, the following errors occur:
[ERROR] Failed to import “right” (Mídia) [ERROR] Failed to import “banner_home_one_dotted” (Mídia) [ERROR] Failed to import “about-big” (Mídia) [ERROR] Failed to import “banner-hero-about” (Mídia)
If you create ticket we can check and upload those images. Or you can use your own imags only 3-4 images during installtion for security issues may be. Thanks
html demo 12 to wordpress. Aug 2025 ending but theme not add in wordpress.
We are working we will update soon. Thanks
How long will have to wait? Ending soon Oct but html demo 12 to wordpress nooo.
I know you are waiting. When we update you will get notification. Thanks
We released demo 12. Thanks for your patience.
Hi Team, is it possible to add HTML Demo 12 to WordPress? If yes, what would be the timeline?
We will add it. We need some time. Within end of Aug 2025 we will add it. Thanks
Hi, everything is setup correctly , still this domain search dont work.
https://prnt.sc/PIxJPsNnvHigDid you add your api? Also on WHMCS you should your domain IPv4 address. Thanks
Yes , i added my api , and yes whmcs is on IPv4 , and just to let you know its on cf and cf also serving IPv4
Please create ticket to our support we will check it. Thanks
Hi, I’m facing an issue with activating your license, it keep saying “license already activated” but I did not activate this license on any other website before. I opened a ticket on your website yesterday but still there is no reply from your team up until this moment. Ticket request ID: #3358 Please advise how to fix this ASAP. Thanks
We will check your ticket and reply you soon. Thanks
What hosting can I use for this? Will Namecheap reseller hosting work? I understand how to setup WHMCS, but how does the hosting side get configured?
Hi, Namecheap hosting is fine for running theme and WHMCS properly. Thanks
Is there documentation on setting that up within the theme?
Yes we have online documentation. Check here https://reactheme.com/docs/hostie-web-hosting-whmcs-wordpress-theme/
We have noticed a bug in the theme, example when we add two pricing plans section (monthly/yearly) on a same page, first plan works fine, second plan when clicked monthly or yearly is completely disappearing : https://gyazo.com/90a6277e8af77d5a2f397aa901321006
This happens if two pricing plans sections are added.
Hi, Please create ticket to ours upport we will check it and update code accordingly. Thanks
After adding the WHMCS API and setting up currencies on WHMCS, my currency converter in the WordPress theme is changing the currency but not converting the price.
Hi, Please create ticket we will check it. Thanks
please check on my support, it still hasnt be resolved
We are checking all tickets we will reply you soon. Thanks
I replied and sent the admin url and login details On the support
Sure, thanks
few question before i purchase. 1. i have 20i reseller hosting plan is it compatible with that (i have whmcs license also) 2. can i offer website builder to our customer? 3. can i offer some business website theme also to customers ? 4. can i have google sign up options for my customers? 5. can i have multiple payment gateway for customers? 6. can i have multiple currency option for customer? thats all. thanks
All those option you want for WHMCS part frontend? If frontend you can easily do it, Also we have multicurrency option already for frontend as well. Thanks
thank you. and can you explain to me what is site builder in your demo. can we offer them to customers ? and does this have free templates also for customers ?
Hi there, is it possible to use demo 10 but change all the styling/coloring to blue instead of the orange? same for the whmcs template? or will that require too much work?
Hi, you can do it but for images your should use blue color from our other demo or your own images. Thanks
Thank you, how can you edit the whmcs template colors? would you need to do it in the code? or is there theme options to change the color?
You can change CSS variables color to change WHMCS color. Thanks
support-#2715: i have sent a support message. i change my server to another server but same domain but while trying to reactivate my theme license is shows already activated but it still same domain.
please respond, its urgent
We will check it asap. Thanks
i ahevalso created a new ticked fpr demo import issue
Ok we will check it now. Thanks
Please check ticket #2607, I have been waiting for a long time but no response
Sure, I will check it my morning
i have been waiting 22 hours bro
I am checking now sir, Please
We already replied you tomorrow and working now again. But I have seen you left bad ratings. You know sir weekend is going but Just stating our morning we are working now. Please change this ratings sir. Thanks
Please check now. Your problem is solved. Thanks
Hello, I have the latest version of Theme 2.2.2 and the latest version of whmcs 8.12.1.
I have set WHMCS in Settiing correctly: Admin Site Url, API Secret, Identifier API
I also have my Domain Provider enabled in whmcs.
But the Domain Search box on the front page does not work.
Do I need to configure something else? Your help manual is very limited, do you have a video?
Did you setup correctly api key and add correct api key to your site perfectly? Please create ticket we will check it. Thanks
Third ticket open.
Ok
Hello Support, a quick recommendation about the responsiveness of the menu and the title for the tickets, once a user logs in the the WHMCS the main menu text and the shopping cart are not visible, see attached.
https://postimg.cc/WtKVZtKTPlease let me know if there is a quick way to adjust it. I have some customization that I don’t want to lose.
Can you please create ticket with your WHMCS access so we can check it. Thanks
Thank you for the quick update/fix, can you update this ticket number #2546.
Thank you
Sure, let me check
Hi how to add Included With Every Plan section in the whmcs product page ?
From WHMCS admin settings general settings and services where you can add your plan
Hi, It’s been two days since I put a ticket in your system, but I still haven’t heard back from you. It’s a license issue: Re: Ops! License can’t be activated. Please contact to theme support. #2469
Can you please check your mail? We already replied tickete
Hello. “Mahabub Alam replied 2 days ago Will check and update you. Thanks”
Ticket number please
2469
This is: #2469
ok will check now
Hello, I’m looking at the template https://themewant.com/products/wordpress/hostie/shared-hosting/ and I would like to know if there are more images to choose from, as I would like to change the image https://themewant.com/products/wordpress/hostie/wp-content/uploads/2024/02/shared__hosting.svg to other images that match the theme color, or does the template only have these images? Is it possible to send us a test login and password for the template for WHMCS? Thank you
Hi, you can change all the images and you can upload your own images easily. Sorry I can’t provide WHMCS login access. Thanks
Hi, on the main page of this link https://themewant.com/products/wordpress/hostie/shared-hosting/ where it shows the 4 plans, is it possible to show the plans side by side when the page is opened on iPhone/Android? Please open this page https://hostinger.com on Android and see an example of how to do it, here the plans are shown side by side with one on each side. Thank you
Yes possible if need we will help you. Thanks
Hello, in the theme https://themewant.com/products/wordpress/hostie/demo-two/shared-hosting/ do you have other images that you can provide us that match the color of the theme? We need images of hosting, cloud and voip, if you have the images we will buy the theme. Thank you
Yes we can provide you some images. Thanks
Please Reset my license, I need to reinstall it on new domain, I have tried to deactivate from the panel but it’s not working !
Please create ticket we will check it. Thanks
ok DONE
I sent Ticket!
Checking now
