106 comments found.
Hello, I found error in invoicepdf.tpl
This part: {* if (file_exists(ROOTDIR . ’/assets/img/logo.png’)) { $logoFilename = ‘logo.png’; } elseif (file_exists(ROOTDIR . ’/assets/img/logo.jpg’)) { $logoFilename = ‘logo.jpg’; } elseif (file_exists(ROOTDIR . ’/assets/img/logo.jpeg’)) { $logoFilename = ‘logo.jpeg’; } }
Should be. / if (file_exists(ROOTDIR . ’/assets/img/logo.png’)) { $logoFilename = ‘logo.png’; } elseif (file_exists(ROOTDIR . ’/assets/img/logo.jpg’)) { $logoFilename = ‘logo.jpg’; } elseif (file_exists(ROOTDIR . ’/assets/img/logo.jpeg’)) { $logoFilename = ‘logo.jpeg’; } /
This is the error in WHMCS: Error: ParseError: syntax error, unexpected token “” in /home/*/public_html/whmcs/templates/hostie/invoicepdf.tpl:6 Stack trace: #0 /home/**/public_html/whmcs/vendor/whmcs/whmcs-foundation/lib/Invoice.php(0):
Did you use latest version? Please create ticket to our support we will check it. Thanks
yes latest version 8.9
Ok we will check and update code our end and update it themeforest. Also you can create ticket we will fix for you. Thanks
Hello,
Where do I change the color of the WHMCS? its still using the default even if I’ve updated the settings in WordPress. Thanks.
Do you want to change color for WHMCS or theme part?
I wanted to change the WHMCS…
Follow up on this…
WHMCS has no admin option for change color. You can do it from CSS file and using CSS variable. If you have still issues send us mail to our support we will help you. Thanks
which css do I need to edit?
Hello,
How do I remove the red from this screenshot in elementor?
https://prnt.sc/udob4xg26DedThanks
Hi, You can edit your home page using elementort. Then from RT Banner widget you can remove it. If you can’t do it then send mail to support we will check it. https://reactheme.com/support
Hi, can send screenshot? I really really cannot find it!!!!
Hi, we already replied you via ticket please check. Thanks
I didn’t receive any emails.. can just send it here? thank you.
.rts-hero__blur-area{
background:none !important;
}
Thank you, the css works!
You are most welcome.
Hello,
How do I change the WHMCS url of “Client Area” if its on sticky mode?
I’ve changed on the settings… and also in RTS Header Builder… it updates if the header is not in sticky… but sticky.. it uses your whmcs url.
https://prnt.sc/kTs5yET9dACEThanks.
Hi, Check there has two button one for normal one for sticky. So you can change both button URL. If you facing still issues then create ticket to us. We will check it. Ticket URL https://reactheme.com/support
yeah, I found it.. its hidden.. this is now OK.
Yes, thank you
Hi, I’ve purchased the theme, import the demo1.. but it seems the header I got the cart and total cart on top.. see https://prnt.sc/6cPOxUPDHbpR
Please create ticket to our support we will check it. Thanks
Now OK, looks like from previous theme caused it. thank you.
You are most welcome
Hi, demo of WHMCS is slow.. or sometimes not loading… can help to check and fix? thanks.
Hi, Thanks for comments. This is WHMCS demo https://hostie-whmcs.themewant.com/ I have seen it’s loading perfectly wihtout issues. Thanks
yep, my bad… some connections issue in my side.
It’s ok. No worries
Hello, your gaming demo for the home page is very nice, but is it possible to make a sample game server page as well? I can show you here as an example: https://nodecraft.com/games/palworld-server-hosting
So you can think of it as a VDS demo page, it will be very good for us users.
Hi, we will try to add a game server page. Thanks for your comments
We already have this pages https://themewant.com/products/wordpress/hostie/demo-seven/rt-games/nebula-nexus/
I’m using demo 1 but I want to use the game page as well, what can I do for this? Is there a tool where we can import only 1 page?
Gaming home page you need only? We can send Json file for this so you can import. Also if you create ticket to our support with access we can import it for you. Thanks
It would be great if we could also receive the general game page and game promotion page you sent to the comment. I would be very happy if we could get 2 demos as pages.
how can i install this? If I upload it, my work will not be deleted, right?
Yes data will there don’t worry. json template you can upload using elementor and XML you can import wordpress default import. If you facing problem create ticket and share your access we will help you. Thanks
I just uploaded the json file and the page came, thank you, I have 1 more question, https://prnt.sc/v6Z_WSGTuUAK is it possible to do this part manually? I want to have a section with the photo and the game name underneath it, but I want to do it manually.
Please import XML file using WordPress import it will work. Thanks
Can we change website colors with ease in one place? I like your theme but I do not need it in blue color. If I need to change colors in 100 places then we have a problem.
Yes you can change primary color easily. Also elementor has plugin that you give to change color centrally. Don’t worry about this. Thanks
Your theme has a breakpoint of 1024px for the mobile menu. How do we adjust this?
From setting you can’t adjust it. We adjust it depend on CSS. Which breakpoint you want to show it? Share ticket to our support we will help you. Thanks
Your support never replies to tickets. I need to increase it but I’m not sure yet by how much.
We replied you daily sir. Create we will check sure. Thanks
This theme is not worth it to me if I cannot search for .es domains from WordPress
from my whmcs I can, but from the connected wordpress I can’t
From the WordPress you can search domain. We have added live Ajax domain search. From Hostie Option first add your WHMCS URL to WHMCS tab. Thanks
but it does not work with .es domains, it only works with common domains (.com, .info, .org…)
Create ticket with our support we will check it
One Click Demo Import doesnt seem to be working taking ages to install and then not working, never had this problem before the update
[ERROR] Failed to import “tag—group” (Media) [ERROR] Failed to import “forum” (Media) [ERROR] Failed to import “person” (Media) [ERROR] Failed to import “logo-1” (Media) [ERROR] Failed to import “hosting-01” (Media)
Hi, may be 4-5 images no uploaded. But over all site is good? Let me know. If still has issues please create ticket to here https://reactheme.com/support
Are we limited to only monthly or annual (yearly) pricing plans?
No you can add your own tab here as well. Thanks
I created a couple more tabs and corresponding plans to use with each (setting the correct Tab ID) but the background of the switcher doesn’t extend to contain all 4 tabs (#3 wraps and shows half-way, and #4 is completely to the right).
Please create ticket to our support so we can help about this. https://reactheme.com/support
I created the ticket as you suggested but I still do not get any response at all, not even an acknowledgement that the ticket has been received. I believe this is a CSS issue in the rt=elements plugin.
Yes, We already figure out. Please reply ticket with acess so we can udpate files for you. Thanks
There is no way to reply to the ticket since there is no portal where I can login and see tickets, and I never receive an email after submitting a ticket that I can reply back..
we already replied you via support ticket you can check your email. Also you can send us mail direct here support@reactheme.com Thanks
I noticed the PHP error log constantly shows “PHP Warning: Undefined variable $header_width in /wp-content/themes/hostie/inc/footer/footer-bottom.php on line 7”
Hi, we will check it and update theme asap. Thanks for notice.
Thank you!
Welcome
I opened a ticket with product support and never heard back. How do we change the logo for the sticky menu?
Actually, finally figured that out. However, I still can’t figure out how to style the “Client Area” button on the sticky menu.
Will share your screenshot. Thanks
Figured it out.. I found it under Content > Sticky Logo. Thank you.
That’s my pleasure.
Problem on knowledgebase page. Your demo have this problem too. When I click categories, stuck loading records.
https://themewant.com/products/wordpress/hostie/knowledgebases/Thanks for notice. We will check it and update you and if we need to update we will update at themeforest as well. Can you please create ticket as well for your issues so we can update code your end as well or you can download latest version. Regards
Trying to change the whmcs text that says 30% Discount first month purchase Premium Hosting Technologies
Developing smart solutions in-house and adopting the latest speed and security technologies is our passion. which file do i need to edit for that as cant find it in header.tpl or homepage.tpl loving the design 
It’s ok i found it, templates>hostie>includes>site-hero.tpl
It’s my pleasure. Thanks
I got error 500 for import demo. Submitted the ticket already please respond
Hi, we will check ticket and update you. Thanks
Dis you guys update and solved the 500 error demo?
Yes you can download latest version now and you can check. Thanks
I’ve installed this theme 5 times. Every time I try to import the demo data it goes for about 5 minutes then reports “Import Failed” with Error (500).
Can you check your site frontend I hope demo is imported. Also we will update theme today again hope it will resolve this issues. Thanks
hello ı sent ticket please check it #807
Ok we will check and update you.
the whmcs client area is included? Run on wordpress or I need to upload theme on whmcs?
We make wordpress theme with hosting features, live domain search etc and we inlcude WHMCS template only. You should have your own WHMCS. Thanks
I have whmcs but i need a new theme to use on client area, have this files included?
Yes theme has included for your WHMCS
