413 comments found.
How to fix the problem, that the menu (navbar) is opened/unfolded on the iPad but cannot be closed and interfers the header?
Hi,
Thank you for waiting.
This issue is fixed, today you will receive the update.
Best Regards
hi there, I need to change the logo szie to 180px by 130px, i have added the css code on the custom.ss page but nothing happens , the code is section#header .logo img { max-height: 130px; !important; }
Please assist, thanks
Hello,
Add this code to the “custom.css” file:
.logo-holder .logo{
width: 180px !important;
height: 130px !important;
}
Thank you
yes, code didnt work
Hi, I need to change WHM Decimal Separator in products.tpl, but I can’t find the code, can you please help me? I need to delete the last 2 decimals and add a dot in the price, for example:
From 50000,00 to 50.000
Thank you!
Hi, can you help?
Hello,
Thank you for waiting.
You can use this:
{$price->toNumeric()|number_format:3}
I need to see your website to tell you where to put this code exactly.
Regards
Both links have different decimal. but I need to change both.
Hi, still waiting, thank you for the support and the update as well.
Hi,
Thank you for waiting,
I modified the “product.tpl” file for you, please send me an email to faisal@brandio.io and I will send it to you.
Best Regards
Hi, during order, on CONFIGURE WHMCS order page, there is no style at all, it look like this: https://s3.amazonaws.com/upload.screenshot.co/7d10f066fcd7
Hello,
We will work on it, hopefully in the next update.
Thank you
I have been sending messages here but no reply, why pay for support if there no help in 4 days, ???
I have updated everything and the issue still persist here https://webisage.com/client/index.php?rp=/store/shared-hosting, when i click to order a package, it takes me to another home page of my website, Please advise , many thanksI managed to fixed it my self, thanku
Hello,
Sorry, we are replying to a lot of comments.
I asked you to try a fresh copy of the template to make sure that the template is working well because I know that you have some files that are not updated but I don’t know which files exactly and all of them are mentioned in the”Changelog” section.
Please make sure you updated the files correctly.
Best Regards
Hi there, i seem to have a few issues,
firstly, i can not register as the reaptcha is not working accordingly, it only allows me to enter 5 characters instead of 6
Secondly, when i go to this link [enter link description here](https://webisage.com/client/index.php?rp=/store/shared-hosting), and when i order a package, it takes me to this link [https://webisage.com/client/index.php?a=add&pid=1] instead of this (https://webisage.com/client/cart.php?a=add&pid=1&carttpl=hostify_cart)
Please assist
My webiste url is https://webisage.com/
Hi,
It seems your template is not updated to the latest version well, go to the “change log” section on this page https://themeforest.net/item/hostify-hosting-html-whmcs-template/20151243 and replace the mentioned files, also make sure you have the latest WHMCS version 8.1.0.
You can try the template by downloading a fresh copy and check it without modifications.
Please try it and let me know if it’s working or not.
Thank you
thank u for the reply, yes i have updated my theme to the latest, my whmcs and theme has the latest and it still not working, please advise
Hello,
What I see in your website the “captcha.tpl” file is not updated. Try to replace it.
Thank you
that has been fixed, thank u, ok and the order one?
I have updated everything and the issue still persist here https://webisage.com/client/index.php?rp=/store/shared-hosting, when i click to order a package, it takes me to another home page of my website, Please advise , many thanks
I have updated everything and the issue still persist here https://webisage.com/client/index.php?rp=/store/shared-hosting, when i click to order a package, it takes me to another home page of my website, Please advise , many thanks
Hi,
Make sure you replaced all the files mentioned in the “change log”. By the way, the links on your website seem working without issues.
Check it again.
Thank you
Hi there, i seem to have a few issues,
firstly, i can not register as the reaptcha is not working accordingly, it only allows me to enter 5 characters instead of 6
Secondly, when i go to this link (https://webisage.com/client/index.php?rp=/store/shared-hosting), and when i order a package, it takes me to this link [https://webisage.com/client/index.php?a=add&pid=1] instead of this (https://webisage.com/client/cart.php?a=add&pid=1&carttpl=hostify_cart)
Please assist
My webiste url is https://webisage.com/
Hi,
It seems your template is not updated to the latest version well, go to the “change log” section on this page https://themeforest.net/item/hostify-hosting-html-whmcs-template/20151243 and replace the mentioned files, also make sure you have the latest WHMCS version 8.1.0.
You can try the template by downloading a fresh copy and check it without modifications.
Please try it and let me know if it’s working or not.
Thank you
I have updated everything and the issue still persist here https://webisage.com/client/index.php?rp=/store/shared-hosting, when i click to order a package, it takes me to another home page of my website, Please advise , many thanks
Hi,
Make sure you replaced all the files mentioned in the “change log”. By the way, the links on your website seem working without issues.
Check it again.
Thank you
Hi, I’ve created Product/Services group “Virtual private server” and want to access it from mysite/clientarea.php, I receive this message: Product group does not contain any visible products (mysite/index.php?rp=/store/virtual-private-server)
I was searching for a solution in WHMCS forum and the answer was to contact theme author
Thank you
Hi,
If the product “Payment Type” is “One Time” or “Recurring” make sure you add a price for it.
Please check that and let me know if it’s working or not.
Thank you
Hi!
When I visit my site there are all images mixed up & text, I don’t know if this is correct?
Hello,
Do you have the latest WHMCS version 8.1.0? Please send me your website URL faisal@brandio.io
Thank you
Yes! I have the latest version of 8.1.0! The link is https://felixnode.nl Can you reply when you gonna visit the site? Then can i change my theme to Hostify
Hi,
Thank you for waiting.
Your website seems working very well without issues, except for the logo on the login and register pages, you need to fix the underneath content by adding the following code to the “custom.css” file:
.info-slider-holder{
padding: 375px 60px 60px;
}
Try it and let me know if it’s working or not.
Thank you
Hi There, I am havng an issue with the recaptcha, its not allowing me to enter the 6 digits , but i can only enter 5 digits,, this issue is on the registration page, tpl…...Please advise, my email is sayjian@gmail.com ,
hi there, please can you reply to me thakn you
Hi,
Thank you for waiting,
It seems your template is not updated to the latest version, you need to update the template and the WHMCS to the latest version 8.1.0
The issue is in this file “includes/captcha.tpl”, you can replace it, but I prefer to make sure about all the other files.
Thank you
Is theme support new client are theme, 21 that is introduced in WHMCS 8.1 ?
Hi,
The template is updated for WHMCS 8.1.0 but with the “Six” template. We are working to update all our templates to support “Twenty -one” template.
Thank you
Hi,
The template is now based on “twenty-one.”
Best regards,
Hi,
How can use 4 packages instead of 3 in my website?
https://www.chileplanet.net/webhosting.htmlThanks Antonio
No Support?
Hi Antonio,
Thank you for waiting.
The code looks like this:
<div class="col-sm-6 col-md-4">
<div class="pricing-box pricing-box-simple pricing-color1">
.....
</div>
</div>
<div class="col-sm-6 col-md-4">
<div class="pricing-box pricing-box-simple pricing-color2">
.....
</div>
</div>
<div class="col-sm-12 col-md-4">
<div class="pricing-box pricing-box-simple pricing-color3">
.....
</div>
</div>
Duplicate the last one and change the “col” classes to be like this:
<div class="col-sm-6 col-md-3">
<div class="pricing-box pricing-box-simple pricing-color1">
.....
</div>
</div>
<div class="col-sm-6 col-md-3">
<div class="pricing-box pricing-box-simple pricing-color2">
.....
</div>
</div>
<div class="col-sm-6 col-md-3">
<div class="pricing-box pricing-box-simple pricing-color3">
.....
</div>
</div>
<div class="col-sm-6 col-md-3">
<div class="pricing-box pricing-box-simple pricing-color3">
.....
</div>
</div>
Let me know if it’s working well.
Thank you
Thank you!
You are welcome 
My version of WHMCS is 7.10.2. I can’t upgrade to the latest version. Maybe replacing the old version of hostify can solve this problem
Please send a 7.10.2 hostify template to our mailbox
My email address is: 7018888@163.com
thank you
Hello
I sent it to your email.
Thank you
Smarty Error: Syntax error in template “file:/www/wwwroot/www.admin26.com/templates/hostify/includes/flashmessage.tpl” on line 1 “{if $message = get_flash_message()}” unknown function ‘get_flash_message’
My WHMCS is 7.10.2. The login page is blank
I’ve sent three emails to your mailbox
My email address is :7018888@163.com
Please send me a 7.10.2 template
Hi,
Please update the WHMCS to the latest version 8.1.0 and download the latest template version (updated today).
Thank you
My version of WHMCS is 7.10.2. I can’t upgrade to the latest version. Maybe replacing the old version of hostify can solve this problem
Please send a 7.10.2 hostify template to our mailbox
My email address is: 7018888@163.com
thank you
Hello
I sent it to your email.
Thank you
8.1.0 General Release is the latest update.
Hi,
The update will be ready today.
Thank you
Smarty Error: Syntax error in template “file:/www/wwwroot/www.admin26.com/templates/hostify/includes/flashmessage.tpl” on line 1 “{if $message = get_flash_message()}” unknown function ‘get_flash_message’
My WHMCS is 7.10.2. The login page is blank
Hi,
Please update the WHMCS to the latest version 8.1.0 and download the latest template version (updated today).
Thank you
Hi, The theme seems to be out-dated, I have a troubles with email verification. When the email is popping in the bx, the link is already expired
Hi,
It’s already updated to the latest WHMCS version 8.0.4 Please make sure you update the WHMCS and the template to the latest version.
By the way, it seems WHMCS issue (server side), the template will affect these things.
Please contact the WHMCS support team.
Thank you
Hello,
Thank you for creating Hostify theme! I have found two errors, one of is with RTL, the header disappears in some pages and could solve that by not loading “css/style-rtl.css” file.
The other issue is in the card templates, when there is “setup fees”, it shows this error: Error: Error: Call to a member function toPrefixed() on string in [whmcsdata path]/templates_c/7fb327e6f2507eb7eda1cb3363c661d36059d38b_0.file.products.tpl.php
I hope there is a way to fix this!
Regards, Abdulaziz
Hi Abdulaziz,
Thank you for waiting.
Do you have the latest WHMCS version 8.0.4 ?
Please make sure you have the latest version of the WHMCS and the template and let me know.
Best Regards
Any update on the collapsing mobile menu as of a year ago?
Hello,
What was the issue?
Hello! The mobile menu with the submenus collapsed. Thanks!
Hi,
Thank you for waiting. This issue is fixed, today you will receive the update.
Best Regards
Hi, the send message button is missing from submit ticket page, can you take a look please?
After updating to the latest version the Submit and Cancel buttons do not show on the submit ticket page. Still waiting for your response?
Hello,
Thank you for waiting,
Did you update the template and the WHMCS to the latest version? Please make sure about that.
You can try a fresh copy of Hostify first to make sure about it.
Thank you
