Reviews for Jango | Drupal 10 9 8 7 Multipurpose Commerce Theme

Reviews for Jango | Drupal 10 9 8 7 Multipurpose Commerce Theme

Cart 1,660 sales
Well Documented

69 Reviews

for Design Quality

The developers are Nikadevs. Good design, support, quality code and customization. Great job and great template.

Author response

Hi.

Thank you very much for your feedback! Nice to hear what you are enjoying our theme.

for Customizability

CONGRATULATIONS for: (a) the really helpful visual shortcodes tool (b) the numerous choices of ready views, blocks or pages (c) plus the super fast support. Excellent theme to work with! :-)

Author response

Hi,

Thank you for your kind words!!

for Customer Support

The customer support has been outstanding even though there has been up to 2 days delay at times.

They have fixed bugs that I've been discovering as I've been building a site. My project isn't exactly a unique case, but it is not one that has been designed for.

Author response

Hi,

Thank you very much for understanding - we always trying to make all our best, so our customers will be happy.

Thanks.

for Customer Support

Great support for a flexible theme that has a lot of options.

for Customer Support

I love this theme. In addition, customer service is exceptional. Thanks!

for Customizability

Great theme, really flexible once you learn how to use it. Very quick support too.

for Design Quality

Really great theme, beautiful design and cool features integrated.

for Other

This product is not ready for use with Drupal 8, especially with existing site installation. Following the instruction the seller provided doesn't lead to clean and nice installation, all you will get is an error message and you have to go back to your old theme. You will get into lots of problems that need fixes. You will have to install lots of libraries and even you will need to use composer to install some of them. (they can't be installed unless using composer) and still not work. I submitted many tickets as soon as I purchased the product and tried it. the seller advice was to use their full installation to avoid problems(the seller claimed that he fixed the errors and uploaded a new version). Even if you use their full installation there are still errors and you still need to waste your time trying to fix them or post a ticket and wait for the answer. I didn't have the chance to try the theme features and play around it as it didn't work in my existing site or even with clean fresh Drupal installation. The seller is not cooperative as I asked for a refund because the product is malfunctioning and not ready for Drupal 8 yet, he just wasted my time trying to fix it and upload another version the second day I submitted the ticket that still not working well and taking many hours to reply my tickets with unuseful answers that you can find easily if you google the errors.The seller shouldn't advertise the product for Drupal 8 and experiment how it works on customers. We pay money to get good products.

Author response

Hi.

I've double checked the full Drupal installation and it works correctly. As I've mentioned, the Commerce requires the Composer which you didn't use and this is why you have problems with Existing Installation.

I don't see any errors from our side, however, if they will be then I will be happy to solve them.

Please be patient, we also have weekends and our working hours, we need to sleep and rest - this is why we can't answer you immediately, but we are doing all our best to solve any problems. Just keep in mind what all products have bugs and this is normal for such big applications, if you will open Drupal 8 page https://www.drupal.org/project/drupal/ you will see that it have more then 8000 bugs and this is mean that also Drupal 8 can cause problems, not only our theme. We are using only Drupal core and contributed modules for installing our features.

We respond as we promised within 24hrs, and here are our proof tickets:
https://nikadevs.ticksy.com/ticket/1286311/
https://nikadevs.ticksy.com/ticket/1286254/

Thanks.

for Flexibility

The guys at Nika come through again! Love the Drupal 8 theme. Finally get world class Drupal 8 themes!

for Customer Support

Very Beautiful theme.

didnt worked out of the box by me. because of some cache issues
got help form the support really fast so it worked within 2 hours

everything works perfectly

for Feature Availability

Themes by NikaDevs provide tools for Drupal that I haven't found anywhere else. The shortcodes and layout builder make it easy to build out a site the way I want. I've purchased several themes by NikaDevs. I've even used themes by NikaDevs on sites that required a custom look because of these tools. The integration of shortcodes with with Drupal Blocks and Drupal Views is incredibly helpful allowing you to drop in a view or block where you want it. Keep up the great work?

Author response

Hi,

Thank you very much for your review.

for Documentation Quality

One of the first things in the Jango documentatation says, "This instruction are for people that have experience manually installing Drupal and importing databases." If I wanted to hire a developer to build a website, I wouldn't have purchased a template first. I would have hired a developer to build exactly what I want. Lay people buy themes because they don't now how to code/develop. Yet, the first thing in the instructions is: you must know how to develop in order to use this template. So I have a costly zip file on my hard drive. I am very adept with computers but don't know Drupal coding. I've spent an entire day and still don't have the template installed. It was built for developers, not lay people. It's useless. I purchased it because of the high rating. Extremely disappointed!

Author response

Hi,

Can you please post ticket on our support forum and we will help you.

Please check this ticket and video of the theme installation https://nikadevs.ticksy.com/article/3104/ and tell us on which step you have a problems. There is nothing complex, just upload files, upload database and update settings.php file - 3 simple steps.

I'm very sorry that you have problems and I hope you will enjoy our theme. Please change your rate, because it's very bad for us :(

Thanks.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey