Support for KALLYAS - Creative eCommerce Multi-Purpose WordPress Theme

Support for KALLYAS - Creative eCommerce Multi-Purpose WordPress Theme

Cart 51,097 sales
Well Documented

hogash supports this item


This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Why doesn’t the background-video load onto my smartphone?

That’s the normal behaviour actually. Only a poster image (static) will be displayed. That’s because videos on smartphones or general smartphone operating systems are very problematic. Some of the problems are:

They take over the video, modify the z-layering structure, for example z-index. This alone generates a ton of problems; OS’s add own controls which are built-in the operating system and are not customisable; Can’t autoplay a video (bandwidth consumption protection) Can’t override any system option. What will do work is videos that are inside a player, for example a video that’s launched in a modal window, or a video embeded into the article.

So basically a video background should do what it supposed to, to display a video in the background. Unfortunately the problems of having them enabled on mobiles are too big so this is turned off by default.

Can i use the theme without the shop ?

Yes. The shop is created using the popular Wordpress extension WooCommerce. If you do not want to use the shop features, the theme can work perfectly without this plugin.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy


Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey