hogash

hogash supports this item

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5130 comments found.

Hi there,

Is your support forum private or are all topics public?

hogash

hogash Author

Hey Darren!

Thank you for trying Kallyas!

The forums are private for posting, however public for reading. Keep in mind though that you can begin a conversation privately, just by marking the topic private when you create it.

Thanks!

Best,
Marius

Having troubles? No problem, let us assist you!
support forums | video tutorials | documentation

vinayfi

vinayfi Purchased

Saw the new demo of hotel booking..Is there support for booking engine & checkout via woocommerce?

hogash

hogash Author

Hey there!

Thanks for keeping an eye on Kallyas :bigsmile:

No, the plugin we used in Travel demo is http://wpbookingcalendar.com/ and for Flights / Hotel is a simple integration of TravelPayouts – https://www.travelpayouts.com/ .

However i wouldn’t see any reason why a booking engine & checkout via WooCommerce wouldn’t work fine in Kallyas.

Thanks!

Best,
Marius

Having troubles? No problem, let us assist you!
support forums | video tutorials | documentation

vinayfi

vinayfi Purchased

I’m interested in the Travel booking plugin; however in your demo pages, I’m unable to proceed after selecting rooms, it is redirecting to 404

I want to confirm if users can view order details in the cart page. Most booking plugins fail here.

jvge

jvge Purchased

Dear, i updated to the latest version (4.1.6) but the website stopped working (hangs on preloader). If i remove the preloader, it goes through but the slider is not visible and neither are the pictures (portfolio). I asked the host to restore my website (version from yesterday, Kallyas version 4.1.5.1). Please advice.

hogash

hogash Author

Hey there!

Could you please drop me an email through our profile page’s contact form http://goo.gl/fFHLSq with the URL of your website and admin credentials (or better, create a new temporary account for me) and i’ll investigate it right away.

Thanks!

Best,
Marius

Having troubles? No problem, let us assist you!
support forums | video tutorials | documentation

wpajans

wpajans Purchased

Hi; I couldn’t change my logo. Why?

hogash

hogash Author

Hey there!

Please tell me, did you just installed a sample data (eg: Ares demo furniture)? If so, there’s a big chance a page layout override to take over the logo function from theme options. Please read more here http://support.hogash.com/documentation/page-layouts-and-how-to-override-specific-theme-options-in-pages/#troubleshooting-cannot-change-logo-in-main-kallyas-options .

If this isn’t the case, please subscribe to our support forums, start a new topic there and share the URL/admin credentials (or better create a temporary admin account) and my colleagues will start investigating the problem and of course try to find a solution.

We’re trying to use our forums for support while this comments board for pre-sales mostly as it’s hard to track replies.

Thanks!

Best,
Marius

Having troubles? No problem, let us assist you!
support forums | video tutorials | documentation

I’ve updated a site I’ve just started working on with 4.1.6, without any modifications to the main theme file and I get the following errors on the main page and the other errors are from when I try to use the pagebuilder.

Fatal error: Call to a member function css() on a non-object in /home/taglineclients/public_html/lemanacademycharterschool/wp-content/themes/Kallyas-MAIN-THEME-07-27-2016-vr4.1.6/kallyas/framework/pagebuilder/class-page-builder.php on line 973

Warning: include_once(/home/taglineclients/public_html/lemanacademycharterschool/wp-content/themes/kallyas/pagebuilder/elements/TH_RecentWork3/TH_RecentWork3.php): failed to open stream: No such file or directory in /home/taglineclients/public_html/lemanacademycharterschool/wp-content/themes/Kallyas-MAIN-THEME-07-27-2016-vr4.1.6/kallyas/framework/pagebuilder/class-page-builder-editor.php on line 244

Warning: include_once(): Failed opening ’/home/taglineclients/public_html/lemanacademycharterschool/wp-content/themes/kallyas/pagebuilder/elements/TH_RecentWork3/TH_RecentWork3.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/taglineclients/public_html/lemanacademycharterschool/wp-content/themes/Kallyas-MAIN-THEME-07-27-2016-vr4.1.6/kallyas/framework/pagebuilder/class-page-builder-editor.php on line 244

Fatal error: Class ‘TH_RecentWork3’ not found in /home/taglineclients/public_html/lemanacademycharterschool/wp-content/themes/Kallyas-MAIN-THEME-07-27-2016-vr4.1.6/kallyas/framework/pagebuilder/class-page-builder-editor.php on line 245

I think the database got corrupted somehow when I activated the new version so I had to delete all the WP tables and start over.

Hey there!

Let us know if you managed to get around it. I know that sometimes on manual updates these things happen. I think you could try to move upwards with a folder the old theme in wp-content/old-versions/ or something like this and in the themes folder to have one single folder with “kallyas” as the theme name (even though the folder name is different).

Thanks!

Best,
Marius

Having troubles? No problem, let us assist you!
support forums | video tutorials | documentation

Hey,

I am having trouble with the theme.

1. Every time i add an SSL certificate redirect, site glitches up. Some styling functions are lost and social media icons become Chinese characters. I went ahead and restarted my work and started from a clean install unfortunately. Fixed but I would to know how to avoid that.

2. There is a vid in the main homepage, main banner.. how to properly remove? its been eluding me lol.

3. Great theme by the way, thanks a whole lot genuinely.

Tches,

Hey no problem, although I tried, 2-3xs and it didnt send me a password.

Sorry about that, probably there are issues with the Envato API, i think it didn;t passed the validation. You could try later, or if you want drop me an email through our profile page’s contact form http://goo.gl/fFHLSq with the purchase code and i’ll create the account for you.

Thanks!

Marius

ok . Doing that right now.

Hello, I was wondering if your theme implemented an ability to book time? Or is this something that would have to be done via a third-party plugin. For example, I would like there to be hour segments available between 6:00 AM and 10:00 PM. Then the user can purchase 2, 4, or 6 hr slots.

Hey there!

Such functionality is usually exclusively added through dedicated booking plugins that support this.

Our contact form element supports date/time picker fields, but it will just send an email to recipient with no other advanced functionality.

Thanks!

Best,
Marius

Having troubles? No problem, let us assist you!
support forums | video tutorials | documentation

How to I put the info panel on the right side instead of the left? On the google maps element

Hey there!

Please try adding this CSS style into Kallyas options > Advanced > Custom CSS:

.kl-contentmaps__panel {left: auto; right: calc((100vw - 1170px) / 2);}

Thanks!

Best,
Marius

Having troubles? No problem, let us assist you!
support forums | video tutorials | documentation

Hi, Did you have a demo for RTL? Thanks.

Hey there!

Yes, we do have built-in RTL style overrides.

Thanks!

Best,
Marius

Having troubles? No problem, let us assist you!
support forums | video tutorials | documentation

Hi, Do I have to buy a woocommerce premium template?...or what do you include in relation to the woocommerce plugin?

Hey there!

Not sure what you mean on this one. Our Kallyas theme has built-in styles for WooCommerce that adds a certain feel, for example:

For dedicated WooCommerce functionalities we usually recommend plugins that will do a much better job than a theme styling could do.

Thanks!

Best,
Marius

Having troubles? No problem, let us assist you!
support forums | video tutorials | documentation

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