8755 comments found.
Hi,
I’ve submitted a support ticket but I’m getting no response on the update to revslider within the theme. The current version is not safe as demonstrated here: https://wpscan.com/vulnerability/a8350890-e6d4-4b04-a158-2b0ee3748e65 Can you please let us know if an update is coming to include pushing the revslider version to 6.6.13
Hi, last two weeks ago I can edit my site just fine but today, I notice the page builder does not work. I did go to forum and tried the solution https://my.hogash.com/documentation/page-builder-doesnt-work/ but it does not help
Hi. Recently there appeared a bug. The [ Kallyas ] Twitter Widget stopped working due to changes on Twitter.
Now, instead of displaying the cached last tweet from the Twitter account it displays a message “Sorry, this page does not exist.”. Could you fix the issue?
Hi there. I’m unable to update the Rev Slider plugin plugin on number of my Kallyas websites. There was a hack on the plugin so it needs updating to latest version asap – 6.6.13. Can you confirm I do not need to purchase a separate Rev Slider licence please and it is part of the Kallyas theme package? Thanks
I think there are some compatibility issues with current wordpress and plugin versions. I tried to install a demo (bike) yesterday and got dozens of errors. I reported the issue to the technical team via their support system, then I realised that they logged in my wordpress panel and installed a file manager plugin on it to solve the problem. Obviously they did something, but they said that they did nothing and there was no problem. As a result, the error messages on the front page disappeared but the issues stay there. Installed demo does not load completely and page builder does not work properly. These are incompatibilities and errors that I have noticed so far. I think this theme is nice but it should be thoroughly checked and maintained for the latest versions of softwares (php8, wordpress 6.2 , woocommerce 7.7, etc…) otherwise it’s useless for today. (Ticket numbers are 28565 and 28566)
It’s been 6 days but I couldn’t get a reply from here nor support system.
No one is responding to my messages here nor at their support system for almost 10 days. It’s absolutely unbelievable.
Hi, do you have any updates in 2023?
We would like to use this template for our company, Oga Group Real Estate Appraisal and Consultancy Inc. Would it be easy to change the theme color to our company’s color? We kindly request your support regarding suitability. Thank you! – https://www.oga.com.tr
Hello,
Yes, should be easy enough to change the colors.
Regards
Hello,
Can I have discount on the price please?
Hello,
We regret to inform you that we do not currently offer any discount codes or special offers
Thank you for your understanding.
Hi,
I’ve found an issue when using the Video Box Element and Vimeo. I’m trying to autoplay the video, but that doesn’t work. For this example, I’m using the same video you have on your demo website.
When I check the source, I see the following;
<iframe itemprop=”video” itemtype=”https://schema.org/VideoObject” class=”youtube-player ” src=”//player.vimeo.com/video/156089423?autoplay=1&loop=1&controls=1&mute=0&title=1&byline=1&portrait=1” allow=”autoplay; fullscreen” id=”fitvid0”></iframe>
To enable the autoplay the parameter should be “muted=1”, and not “mute=0”
Can this be fixed? or can you please point to where I can update the file to get this working?
Thanks!
Hi there!
Please note that support is not offered in the comments section of Themeforest. We have a dedicated support platform at https://my.hogash.com
You can still open a bug report even if your support has expired.
Thanks
It seems that problem with the Jetpack plugin hasnt sorted out. When will that happen? I am having a same problem with that. Thanks.
Hi,
Thank you, we are aware of the WooCommerce notice and the Jetpack issues and will try to address all of the above in the next theme update.
Have a great day!
Is there anyway you could add a button to float on the sides of the screen, that a user could access a contact form from, i would like one on the left and one on the right if possible.(2 diff forms) TIA
Hi,
The theme itself does not have this functionality by default, but you can easely achieve this by adding a button element, and specify it’s position, for example at the side of the screen, with some css like:
.floatedright { position: fixed; top: 70px; right: 10px; z-index: 3; }
Thank you
I have just tried that by changing the custom CSS and adding a button and nothing has changed on the buttons position.
https://be-kitchens.co.uk/test-2/it’s the first button
Hello,
On the latest update on the wordpress and the plugins i can see this error:
Deprecated: Invalid characters passed for attempted conversion, these have been ignored in /var/www/vhosts/testi.eu/wp-content/themes/kallyas/framework/zion-builder/hg-framework/inc/helpers/functions-color-helpers.php on line 70
Deprecated: Invalid characters passed for attempted conversion, these have been ignored in /var/www/vhosts/testi.eu/wp-content/themes/kallyas/framework/zion-builder/hg-framework/inc/helpers/functions-color-helpers.php on line 72
Just let you know, if you are interested in fixing the issue.
Best Regards
Would like to add that there is a conflict with Jetpack regarding the oembed function and the hook kalyas uses:
-0 /wp-includes/class-wp-hook.php(308): jetpack_oembed_timeout_override()
1 /wp-includes/plugin.php(205): WP_Hook>apply_filters()
-2 /wp-content/themes/kallyas/framework/hg-theme-framework/inc/api/ZN_HogashDashboard.php(478): apply_filters()
-3 /wp-content/themes/kallyas/framework/hg-theme-framework/inc/api/ZN_HogashDashboard.php(280): ZN_HogashDashboard::request()
-4 /wp-content/themes/kallyas/framework/hg-theme-framework/inc/updater/class-theme-updater.php(77): ZN_HogashDashboard::getThemeInfo()
5 /wp-includes/class-wp-hook.php(310): ZN_ThemeUpdater>checkForUpdates()
The site above uses in PHP 8.0.28. If this helps somehow.
Hi,
Thank you, we are aware of the WooCommerce notice and the Jetpack issues and will try to address all of the above in the next theme update.
Have a great day!
I think this template has lost its trust and unfortunately its mobile version is very bad.
Hi. Sorry to hear you feel this way about Kallyas.
If you are having trouble with the mobile version of the theme / responsive, please do not hesitate to contact our support platform at https://my.hogash.com
You can still open a bug report even if your support has expired.
Thank you!
I’m having two issues.
1. Despite having all the credentials in place, the theme is not updating automatically from version 4.18.1 to the latest version. 2. Portfolio thumbnail not showing for some items.
My support has already expired I’m not sure how get the above issues resolved. I doubt, old theme is causing the thumbnail issue.
Hi there!
Please note that support is not offered in the comments section of Themeforest. We have a dedicated support platform at https://my.hogash.com
You can still open a bug report even if your support has expired.
Thanks
I already raised the ticket – 28477 but didn’t get any response yet.
Does this template look like it’s about to disappear? do you still have support? I see that the author no longer responds to comments
Hello,
Thank you for expressing your concerns. Please rest assured that Kallyas is not going to disappear anytime soon. We are committed to maintaining and updating the theme, and our support services will continue to be available to you whenever you need them, on our dedicated support platform at https://my.hogash.com
Once again, thank you for your concern !
is it possible to add a modal window to slider revolution? or from a link that is not a button?
Hello,
You use the modal functionality on any element that has the Modal Inline Content linking option, like for example the Headering element – https://take.ms/P3h9L
Not for Slider Revolution since this does not have the Modal Inline Content linking option
Thank you
Variations not showing in woocommerce update
Hi there!
Please note that support is not offered in the comments section of Themeforest. We have a dedicated support platform at https://my.hogash.com
You can still open a bug report even if your support has expired.
Thanks
Variations not showing in woocommerce update
Hi there!
Please note that support is not offered in the comments section of Themeforest. We have a dedicated support platform at https://my.hogash.com
You can still open a bug report even if your support has expired.
Thank you
Hi. Ive manually updated my Kallyas but i cant connect my Api with it. What can i do? Thanks
Hello, Please refer to the conversation from our support platform.
Thank you
Hi,
It has been reported to me that there is blank area on one of the page when user browsed https://apel.oum.edu.my/apelA-assessment/ using iPhone….However, there is no issue when browse using android. Kindly assist.
Hello, Please refer to the conversation from our support platform. We are still waiting for your answer.
Thank you