hogash

hogash supports this item

Supported

5119 comments found.

konocard

konocard Purchased

Hello, I have purchased your theme and tried to register in support, but when I put in my email it said it would email me a password but never did. Now it wont let me re-register. Can you please help with this?

Hey sure! Could you please send an email from our profile pages contact form? I’ll try to manually change de passwd. Thanks!

While i am trying to edit page with page builder i can not add an item or save the page. Everytime a popup apperas and just says there was an error. What should i do to solve this problem?

Thanks.

Hey there!

That’s odd! Could you please drop me an email through our profile page’s contact form http://goo.gl/fFHLSq with the URL and admin credentials and i will start investigating what might be the cause of this problem.

Thanks!

Best,
Marius

Having troubles? No problem, let us assist you!
support forums | video tutorials | documentation

Hi, I need to hide/remove the footer area just from page “contact us” but don’t know how to do that.

Thanks

Hey there!

Support is provided only for buyers that have purchased Kallyas. Thanks for understanding!

Best,
Marius

oh i’m sorry. it was bought by someone else. btw congrats. i like it a lot. thinking of purchasing it for next project

Where are the Grid Photo Gallery + options? i’m on the latest version of Kallyas theme but can’t see the Gallery +. I want that new hover zoom option.

Thanks

Hey Johnny!

These will be available in the upcoming update next week.

Thanks!

Best,
Marius

Having troubles? No problem, let us assist you!
support forums | video tutorials | documentation

Hi there,

Can’t remember my username / password for support. Just a quick one, but for some reason the social icons on my website have all turned Chinese? http://steamworks.cc/. How do I fix this? It’s a matter of urgency please, the website is live and gets a lot of traffic. Thanks

ETIQ

ETIQ Author Team

Hi KyleJames789,

Really sorry for the last response.

I just checked your website and icons seems to be fine on my side. Can you please clear the browser’s cache and let me know if this solves your problem?

Best, Daniel

No problems. Sorry for the impatience. I reinstalled the theme and cleared cache, and it’s working now. Thank you so much for your help. Have a good weekend!

ETIQ

ETIQ Author Team

Hi,

I’m glad everything’s ok now :)

Dear support team , i have one question , i buy this theme , but i dont know how to use it , can i try this theme on my server and my local pc ? will not lockin right ?

ETIQ

ETIQ Author Team

Hi wangyuwencn,

Thank you for purchasing our theme, we really appreciate :)

Of course you can install it on your localhost. Here you have the written/video documentation http://support.hogash.com/kallyas-help/

If you have any other questions, please open a ticket on our support forums http://support.hogash.com

Best, Daniel

all the social icons are translating, I do not want them to translate. How do i turn that off so they do not translate?

ETIQ

ETIQ Author Team

Hi TheMadHatMedia,

Thank you for purchasing our theme :)

Can you please open a ticket on our support forums and provide us more details?

http://support.hogash.com

Best, Daniel

Hello, I just need to know a certain feature if its available in your theme. I want user to register and login to access a specific download page, from where they can download some documents. I don’t need e-commerce just downloadable files to be accessible to registered user. Please confirm ?

ETIQ

ETIQ Author Team

Hi Zulnurainadil,

Thank your for purchasing :)

Unfortunately those features are not implemented in our theme yet, but, It should be possible if you use additional plugins, such as: Restrict Content, WordPress Download Manager

Best, Daniel

I want to make an online travel guide, based on blogs, travel articles, and hotel+flights+tour booking. Does Kallyas WordPress theme provide all the solutions ?

I saw all your demos, but didn’t find all the required elements in a single demo. For eg – Revolution slider = Main demo hotel+flights+tour booking = Travel demo (http://kallyas.net/demos/travel/flightshotel/) blog = Ares demo (http://kallyas.net/demo-ares/furniture/blog/)

Is it possible to have all these features from different demo categories in one single website ?

Please guide.

ETIQ

ETIQ Author Team

Hi varunvagish,

Thank you for your interest in our theme :)

Even though you haven’t found all you need in same place, you can combine them however you want, because all the elements comes from the same list of elements, the difference it’s made by the settings.

Best, Daniel

nomstersg

nomstersg Purchased

Hi i’m asking about the “Header: Call-To-Action” function for a Modal Form (Contact Us pop-up).

How am i able to customise this for a contact-form to pop up for other pages? Because for example when i use the id ”#e1234567” it carries this across all pages, even those without a section with the modal form, thus, linking it to nothing.

ETIQ

ETIQ Author Team

Hi nomstersg,

Thank you for purchasing :)

You can do that using the PB Smart Areas feature, read more here http://support.hogash.com/documentation/page-builder-smart-areas/

Best, Daniel

I am seriously considering buying the theme. Does it come with a dummy content that I can deploy so I can tweak from there? Please let me know asap. Thanks

ETIQ

ETIQ Author Team

Hi vasquezprince,

Thank you for your interest in our theme :)

Yes, the package comes with dummy data, you can have on your website exactly what you see in our demo.

Best, Daniel

Marcilla

Marcilla Purchased

that translator plugin you recommend?

thanks

ETIQ

ETIQ Author Team

Hi Marcilla,

Thank your for purchasing :)

We recommend using WPML plugin, but there are other free alternatives such as Loco Translate.

Best, Daniel

I just uploaded your theme & imported your demo content. Where is it pulling the slider from? I can’t figure that out. I go to Rev Slider & there’s nothing in there.

Hey there!

Could you please subscribe to our support forums, start a new topic there and share the URL/admin credentials (or better create a temporary admin account) and my colleagues will start investigating the problem and of course try to find a solution.

We’re trying to use our forums for support while this comments board for presales mostly as it’s hard to track replies.

Thanks!

Best,
Marius

Having troubles? No problem, let us assist you!
support forums | video tutorials | documentation

Hi the accordion does not expand. Can you advise how to fix this. Thanks

Hey there!

Could you please subscribe to our support forums, start a new topic there and share the URL/admin credentials (or better create a temporary admin account) and my colleagues will start investigating the problem and of course try to find a solution.

We’re trying to use our forums for support while this comments board for presales mostly as it’s hard to track replies.

Thanks!

Best,
Marius

Having troubles? No problem, let us assist you!
support forums | video tutorials | documentation

Hi! I purchased this theme about 2 years ago, I love the new updates! I just desired to know if it was possible to just have the home page with 1 full screen background image(responsive) and a welcome text in the middle?

Hi guys!

I hav a trouble with Google map. I put the longitude and latitude, but don’t appear the map.

Thanks!

Header social Icons link incorrectly to my url webpage with FB URL attached. How do I fix? Footer Social Icons work correctly though.

RECAPTCHA on register and login pop up area also my updated support is not working and password reminder emails are not coming in

Hi does this have the ability to import your demo content, demo web sites and sliders

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