562 comments found.
Hey KeyDesigns … whats going on with your demo site???? ... every time I try to access the demo, the site just hangs. IN the rare instances it does load.. when I try to view a home page variant it hangs again or takes forever to load. Been like this for over 3 days now. FYI… def not my machine or connection .. all other sites and web load just fine for me
Hello,
We’ve notified our developers and we will investigate. Thanks for letting us know.
Hi, Do you have Html we can purchase ?
Hello,
Sorry, only the WordPress version is available. Feel free to check out our themes portfolio.
Best regards!
How to import a demo after importing a demo? I’ve tried renaming the home page and importing a different demo but this will not work.
Hello,
Thanks for writing in! You can mix and match any section presented in other demos. There is no need to import another demo. Check out the theme template manager. If you want to start from scratch using another demo, you can try clearing your database and start a new import. You can use the following plugin to reset the database: https://wordpress.org/plugins/wordpress-database-reset/
Hope this helps.
Hi, I see there is a country selector option on the demo. Can I set up this theme so that changing the country changes the pricing tables (and maybe the language too)?
Hello,
Thanks for writing in! The theme is 100% compatible with WPML and Polylang. You can use the theme on a multi-language website. The page content for each language can be changed easily.
I want to use this theme to create sites for clients, can I use this theme simultaneously on multiple sites?
Hello,
Thanks for your interest in our theme. You can use the theme on multiple domains if you purchase a theme license for each domain. You can also use it with a multi-site install.
Hi, I’m still having issues with installing the theme and haven’t received a response from support. Kindly advise.
Hello,
Our support forums are closed/offering limited support during the week-ends. You will receive an answer soon. Thank you!
Hi, trying to install the theme, but I receive the following error:
Hi,
I’m trying to upload the LeadEngine Theme (themeforest-21514338-leadengine-multipurpose-wordpress-theme-with-page-builder-wordpress-theme.zip).
I have received the following error:
Security Alert The file you are uploading was rejected by the server. It probably contents viruses or trojans that can damage your website Do not attempt to upload it again as your IP address may be blocked.
I’d appreciate some assistance with this, as my host has confirmed it’s not on their end.
Thanks in advance!
Hello, please open a ticket on our support platform keydesign.ticksy.com But first make sure you upload the right file, it should be leadengine.zip ( go to themeforest download section and download only the instalable file only, not the full archive )
Hi, I’ve uploaded the leadengine.zip and get the exact same error. I created a ticket at keydesign.ticksy.com and waiting for a reply
We are currently reviewing your ticket. You will receive an answer asap. Thank you!
Quick question, the fixed quick menu you are using on demo site. Is that available or is it something only for your demo?
Hello,
The right side sticky menu with the Support, Documentation, Video and purchase links is displayed for demo purposes only.
Did you guys use a specific plugin for this? Would you be able to share it?
Our support team can help you with it. Please open a ticket here: https://keydesign.ticksy.com/
I’d like to know if this theme is compliant with woocommerce 3.3 (it’s change a lot of things and many theme stop to works)
Hi there,
Thanks for your interest in our theme. The theme fully compatible with WooCommerce 3.3. If you have any issues configuring the shop, our support team will gladly help out. Feel free to open a support ticket anytime: https://keydesign.ticksy.com/
Do all the images come with it?
Hello,
Images are loaded with external links to our live preview websites. Due to copyright issues we are not allowed to re-distribute the original images.
OK, so we must purchase them separately?
The images are for demo purposes only. You can purchase and upload your own pictures and imagery.
Pity not more page header options / customisation! One thing stopping me from buying 
Hello,
Thanks for writing in! You can change the header background and color settings directly from the admin panel. At this moment only one header style is available with the theme, but we are willing to add more options with a future update.
Definitely suggest easily being able to select transparency, and then light / dark options with alt logo.
On our live preview websites all the menus are white with black text or transparent with white text, but you can select other colors from the theme options panel.
Congratulations from WPSelected
Your theme LeadEngine has been selected as one of the best WordPress themes on ThemeForest, for April 2018.
http://www.wpselected.com/wordpress-themes/multipurpose/
Keep up the good work!
Thank you so much!
Hi
Do you have any PSDs please?
Many Thanks
Hello! Unfortunately, no PSD files are included with the theme package. Simply taking a screenshot of the theme would be just about as useful for mockup purposes.
^
Hi there, excellent theme!
Can you please let me know how I can add a logo for the transparent navigation/header only and what CSS I need to add?
e.g. there needs to really be 3 Logo Upload options: Transparent Header, Normal Header and Sticky Header.
I’m happy to use the Sticky Header (secondary image logo) on Normal headers too. How would I do this?
Thanks!
Hello. We use both text and image logo. If you need 3 options for the logo please open a ticket on our support platform: https://keydesign.ticksy.com
Thank you!
Yes I understand, but if you have a white logo on the transparent (home) page, this logo is then used again on internal pages with a white nav bar and it doesn’t show up. When scrolled down, the sticky logo appears, but a white logo is no good in a white nav bar. This is a flaw in the theme. Have submitted a ticket.
Thanks
We are currently working on a new theme update that will resolve this issue. It will be available soon for download. Thanks for pointing that out.
I imported the workspace demo and the website is completely broken .. i have attaached a screenshot to your ticksy portal .. please respond fast .. i need to get this site running as soon as possible
Hello,
Thanks for writing in! We’ve checked with your support ticket and it seems that you haven’t installed the theme required plugins. Try to install and activate all plugins. If issue persists, please write back on our support forums.
Hello, was about to buy @$29 in my cart it changed to $49. anyway to purchase at sale price?
Hello,
Thanks for your interest in our theme. The special launch price discount was for the first 50 sales only.
oh i had already credited my account with $30. Thanks please do inform me of any future discounts or sales. Great theme.
We aren’t planning on offering a new discount price in the near future. Feel free to follow us on ThemeForest: https://themeforest.net/user/key-design/follow for new theme releases.
Thanks for the information, then there is no need to hurry, since it will always be here at this price when i need it. Again Great theme
Nice theme! Took me about 10 minutes to setup with demo content. Quick question? I like the transparent navigation on the homepage, is there away I can have that on all pages? or have a ‘page template’ to include the the transparent navigation? Let me know… thanks
Hello,
Thanks for writing in! At this moment the transparent navigation can be set up only on the homepage. Our support team can help you with this customization as it takes only a few lines of CSS code. Feel free to register and open a support ticket here: https://keydesign.ticksy.com/
Thanks! I left a public ticket #1521823. Very nice theme! I gave it a good review.
Thank you for your feedback. We greatly appreciate it!
Hi, small error when installing required plugins via bulk install:
Warning: sprintf() [function.sprintf]: Too few arguments in …
Cheers
Hello and thank you for your feedback. Yes , this notice appears only when the debug mode is active. It’s already solved by on our environment and will be included on the next update.
Thanks, could you also customize the demo importer? It works only once, if you want to download an additional demo, this only works if you delete everything first. That makes no sense, because you want to be able to mix demos. Uncod has solved that nicely, because
You can mix and match any block templates from other demos. I recommend importing a demo page that best suits your needs and customize the general appearance of your website. After that you can remove or add block templates used on other demo websites. Each block template can be easily identified (preview image) and added directly onto your pages.
Thanks, I got that My problem is that at the moment it’s not possible to import more than one demo…
We have a simple solution for that. Try renaming the main Home page to something like Home Agency and also make sure to change the page permalink accordingly. Then head to the Demo Import panel and import another demo. You should see another Home page imported in your pages list. Please note that when importing another demo variation all your menus will be duplicated – you will need to either remove the menus completely or delete the duplicated items.
Let me know if this helps.
