130 comments found.
Hi,
We purchased the theme recently. While testing, we noticed the shopping cart pop up and search box pop up are not showing when we click the icons in the header. (My staff commented earlier about this issue using his account too.)
Please help. Thanks!
Note: https://legend-1.myshopify.com/ has the same issue.
Hi
Kindly open the theme in edit view and open/replace the ‘header-cart.liquid’ snippet file with this one, https://jmp.sh/zUDJOYp . Hopefully it will make it work.
Thanks! Let me try!
Hello, I replaced the code, saved and tested but the cart pop up still isn’t showing up. I tested on a different browser to make sure it’s not the cache. Still not showing.
Hi
Kindly invite support@masstechnologist.com as admin user and we’ll take care of it for you. This will save both of us some time.
Done. Thanks!
Hi
Kindly check now.
Thanks. Working fine now. Can you please fix the search pop up too? It doesn’t work on designs with the magnifying glass icon (e.g. Design 5).
Alright we’ll check it in some time.
Hi,
We purchased the theme recently. While testing, we noticed the shopping cart pop up and search box pop up are not showing when we click the icons in the header.
Please help. Thanks!
Note: https://legend-1.myshopify.com/ has the same issue.
Hi
It doesn’t show that you’ve purchased the theme. If you’ve purchased from another account then kindly message from there.
Sorry, my boss purchased it. His email is soenaung@gmail.com. He’s asleep now. I’ll ask him to email you tmr to let me work with you since I’m responsible for the site. Thanks!
Hi
Kindly open the theme in edit view and open/replace the ‘header-cart.liquid’ snippet file with this one, https://jmp.sh/zUDJOYp . Hopefully it will make it work.
Hi, I have the theme purchased and installed and am working with implementing my content/products. I had a question on the footer. Currently it has the contact information (address, email, phone, social links) in the first footer column and it looks as though it’s forcing me to have three other columns that are only able to pull a menu in? Is this correct? I’m looking to (1) reduce this footer area from 4 columns to 3 columns, (2) move the contact info to the 3rd column. How would I go about doing that?
Hi
Kindly update to the latest version. There you can add the footer columns as section blocks which can then be dragged to move back and forth.
To update kindly upload a new copy of the latest version. Then copy the content of the ‘settings_data.json’ file, https://nimb.ws/IXDfk7 , of the current theme and paste it in the latest version themes ‘settings_data.json’ file. It will move all your data and settings to the new theme.
Note that any custom changes made will be lost as you’ll be using a new uploaded theme.
Hi, I did what you asked. I downloaded the latest version (legend-v1-6.zip) and uploaded it, then I copied the contents of the settings_data.json on the current/previous theme over to the settings_data.json of the new theme. Then I published the new theme. Unfortunately, when I click “Customize” on the theme and go to “Footer” it’s still showing those four columns locked without the ability to remove them or adjust the contact info to the last column.
Hi
Kindly invite support@masstechnologist.com as admin user and we’ll update the settings to cater for you need.
Thank you so much, there should already be an account for you at that email, but I just went into the Users area and hit the “Email Instructions” button so hopefully that should help you gain access / reset password if needed.
Oh, and sorry, while you’re in there if you could take a look at a Product page. For some reason, the zoom effect on the product image isn’t functioning right on my site. User is unable to move around and see different parts of the enlarged image. On your demo/preview, you’re able to move the cursor around to see a larger part of the image.
Lastly, the little drop down pop-up that is supposed to display when you click “My Cart” at the top isn’t functioning as it is on the theme preview.
Hi
Kindly find my response against your queries
1 – Added a third footer layout ‘footer-custom’ where there are three columns and contact information in the third column.
2 – Zoom is also working now.
3 – We’ll check the cart issue later and update you accordingly.
Thanks for that!
One question on the footer issue though. I suppose I should have been more clear. I’m looking to have the logo and the “About Us” verbiage in the first column, a menu in the middle column and the contact info (just the address / phone / email / social part) in third column. I only had the second menu in there as a placeholder until this could be resolved. Is this easily doable?
Update: Based on what you did, I was able to go into the code and get the footer to a point I’m happy with, so no need to look into that. Just waiting on the cart issue if you could help correct that as soon as possible. Thanks.
Just checking in on that one outstanding issue (cart pop-up not functioning as in demo)? Sorry, but I have this in front of the business owner and he’s looking to launch soon.
Hi
Kindly check the cart issue now. It has been resolved. If it doesn’t show correct to you then kindly check in another browser as it could be cache issue.
Dear author,
Hello, I have recently purchased your Legend-v1-5 theme which I find is a perfect template and I am very happy with your design,
however when editing the theme, there is a HTML error pop up which does not let me to add any images or make any changes
Please can you let me know how to fix this
Thanks
Hi
Kindly invite support@masstechnologist.com as admin user in order to inspect the issue for you.
Hi it has been sent, thank you
Hi
Kindly check now. It is working fine as we check.
Hello, I just purchased this theme, however when I try to upload it to my Shopify store, I get an error messaging saying “Theme couldn’t be uploaded.”
I’ve seen you recommend the youtube videos and I reviewed those, but I still get the error. I’m uploading the legend-v1-5.zip file.
Can you help?
Hi
Kindly invite support@masstechnologist.com as admin user and we’ll setup the theme for you on your store.
Just sent invite, thanks.
Hi
Theme has been setup on your store. Kindly check. Also you need to add products and collection to it.
Hi,
I’ve just installed this theme on my Shopify instance and I’m having an issue with the Checkout, Wishlist, and Basket icons in the right of the navbar. They don’t seen to be in the container properly and are misaligned. Can you please help? Using demo2_settings_data. Issue only occurs when browser is at full size (1920×1080), once I reduce window size it is aligned properly
Hi
Kindly share your store link to check.
Emailed support@masstechnologist.com with link
Hi
Response sent through support email.
Hi there,
I recently installed the theme. Everything went fine and it all looks fine, but I can’t seem to get the menu to allow a secondary set of drop downs. It works fine on my other themes.
Any help would be appreciated.
Thanks,
Olly
Hi
This theme supports a mega menu instead of multi level. Kindly go through the tutorial to set it up, https://www.youtube.com/watch?v=UOnLJzlEByE&list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0&index=7&t=0s . Nested menus are recently introduced from Shopify. We’ve added it to our recent themes and are working on adding it to the previously published themes as well.
Hi there,
I abandoned using this theme, as I was never able to set up any sort of mega menu. I folllow your guides and had computer savvy friends try.
I’m also getting a broken html link, like other before me.
I’ve read all of the other comments here, and my menu/collections all have more than 5 products.
I would appreciate some support here, as its a shame to have wasted my money.
Kindest,
Olly
Hi
Well it isn’t that hard to setup the mega menu. Still if you’ve issue in setting up then kindly invite support@masstechnologist.com as admin user and we’ll set it up for you.
Brilliant, thanks. I’ll do that. Cheers.
Invitation sent.
Hi
It is not allowing me access. Kindly you confirm if the invitation is still intact.
Hey, the invitation was no longer there. I’ve resent it now.
Hi again, I see you’ve added the menu in place. That’s great. Thanks! Hopefully we are good to move forward, as the theme is a nice looking one. I appreciate the quick responses, good support.
Kindest.
Hello again. So the drop down menu is in place, but when anything dropped down is hovered over, the second level appears in random places, rather than next to where it should drop down. I’m assuming this is a coding fix, as its not something I can do.
Thanks again.
Hi
We’ll check it today and will update you accordingly today.
how do i change the colour of the labels on the product for new and out of stock
Hi
For that you need to add the below css with your own color codes to custom.css file
.label-product.l-new{
background: #407ac5;
}
.label-product.l-sale{
background: #407ac5;
}
Hello, I just purchased a theme, it turns out that it gives me this error: HTML error encountered
Broken HTML has been detected in your theme code.
What I can do?
Hi
Can you confirm that your collections have atleast 5 images in them?
Yes sir. They have more than 5 images
Sorry not images but products. The collections that you’ve added should have atleast 5 products.
I think I am not understanding. In a collection I have more than 5 products, each 1 with its image. is that so?
I even have a brand new store with nothing, and it always gives me the HTML error
Hi
Kindly invite support@masstechnologist.com as admin user and we’ll check it out for you.
Ready, I already added you. Anything you can contact me my email is ditecoff21@gmail.com
Guys, I urge you to correct that mistake, could you help me?
Hi
The issue has been corrected. Kindly check. It was the same issue that correct collections weren’t added.
Hello when i am trying to edit the banners, i am getting an error that there is a problem with html and it wont let me make any changes.
Hi
Kindly invite suppor@masstechnologist.com as admin user to check.
i have added this account. thanks!
Hi
The fifth section that you’ve ‘Featured Collection’ collection tabs require at least 5 products in each collection. Kindly make sure to have 5 products at least and it will surely work fine.
Hi, there are two problems in the theme.
1. Shopify has updated the software, I cannot create a empty menu in the navigation page (it’s now different with the software in your video) so I cannot move on to create my mega menu!
2. I tried to create a drop-down menu with the function provide by Shopify software itself, but the mega menu doesn’t show up, is this the malfunction of the theme?
Please help me, I don’t want to waste so much time in this, thank you!!
Kindly invite support@masstechnologist.com as admin user and we’ll add the menus for you.
Hi, Mass Technologist
I cannot change the website logo, every time I upload the logo image, a hint appeared below the browser and show “Server Error”.
Is it caused by the theme, or it’s the shopify server problem?
Hi
Kindly invite support@masstechnologist.com as admin user to check .
Hi, I have sent the invitation, please kindly check the email and support me, thank you!
Hi
Shopify admin has got this weird of jquery compatibility in this theme. We’re checking it in detail. For the time I’ve added an option to enable/disable jquery on header section. When unchecked it will add images without any issue. Once you’re done with images then enable it and it will function properly.
Hi, emerging a new problem, when I click the “REVIEW”, “TAGS”, and “VIDEO” tab, they just don’t show up. This is a new problem, until yesterday it is OK. Please help me, thank you!
Hi
If it was working fine better and not now then you need to think about the changes you’ve made or the apps installed during this time. Some of them might have an effect. Still share your site link and we’ll check it for you.
Hello, i want to know how we can fix the legend theme. It was purchased yesterday and it has a broken html issue. I have asked support several times but there is not help
Kindly invite support@masstechnologist.com as admin user to check. Note that the delay in response time is due to the weekend.
ok i will
I just posted the link to store
I have added at least 5 products and its still not working…can i add you so you can take a look at my store?
Sure
Hello, i just purchased the lengend theme for shopify and it has a broken html issue. Can you please advise on how to fix this?
Thanks
Hi
Kindly make sure that your collections have atleast 5 products as it is a requirement for multiple layouts. This will hopefully make it work fine.
ok i will try that and let you know if that works
Hello, we are having a problem with this theme. We cannot select other images on the product page (front end). it is making it hard for the clients to explore our products. Can you help us ? thanks.
Hi
kindly share your site link to check. You can share it either here or on support@masstechnologist.com
Hello, I have installed your theme and my prices are showing without VAT/TAX and i need it to show with VAT/TAX how do i achieve this?
Hi
There is no such option to show prices with tax unless the factor added manually to the code. Shopify doesn’t provide any such feature. If your current theme have such feature then share and we’ll look into that for you.
Hello,
So i would like to install Exemptify but the theme files it is asking me to edit do not match what is in the legend theme.
Hi
https://nimb.ws/0ImnvzThe files shown in the above screenshot and the product.liquid template file has the pricing showing code snippets. So these are the files where you need to add the plugins relevant code.
HI, I am contacting you because I would have liked to know if it would be possible to modify the drop-down menu? It does not go beyond +1.
I also have a problem with the unit prices. The site does not display unit prices.
Hi
This theme supports a mega menu instead of multi level. Kindly go through the tutorial to set it up, https://www.youtube.com/watch?v=UOnLJzlEByE&list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0&index=7&t=0s . Nested menus are recently introduced from Shopify. We’ve added it to our recent themes and are working on adding it to the previously published themes as well.
Kindly share your site link to check the prices issue.
I have bought your theme and upload it.But shopify said it was broken.How to deal with this?
Broken HTML has been detected in your theme’s brands.liquid file. Check that there are no missing or extra HTML tags present.
If you haven’t made changes to this code, contact support for help resolving the issue.
Hi
Kindly add at least 5 items to your collections that you’ve added to the home page. It will work fine then. If there is still issue after you’ve added minimum 5 products to each collections then invite support@masstechnologist.com as admin user and we’ll check it for you.
Hi, I have this theme on my shopify store but there’s a message saying “HTML error found” and says that the code it’s broke I do what shopify said to repair the problem but i can’t found something wrong on the code I only have 15 days of this service and i would like to repair my page before that Thanks -JJ
Hi
Normally the issue occurs when the collection and feature collection sections doesn’t have the required products. Kindly make sure that all your collections have at least 5 products. Hopefully it will make it work then.