Hi

You can hide the section by removing/commenting the code in ‘related-products.liquid’ snippet file

hi, i want to remove another item from my product page. {{ shop.url }}{{ product.url }} ?? how can i do please ? thank you

Hi You can make product page related changes in template file ‘product.liquid’

So to remove the bar ‘shop url’ and ‘product url’. I have to delete the meta <...>?

Kindly send a screenshot of what you’re trying to edit/change.

i can’t send capture from this page… but look ; when you go to the product page so first ther is the header and under the header there is a bar and it contain the url shop and the prouct url. and i want to remove the bar with url shop and product url

Hi Kindly share screenshot of the section on our demos that you want to add and we’ll help you accordingly.

I have taken a screen shot for you but, how do I get it to you?

Hi Kindly share your site link to check and correct accordingly.

Hi The following text is generated in the file ‘common.js’

thank you… ^^ I also have another problem. when the customer is on the product page and adds an item, he can not view his shopping cart. he must return to the menu. Please you can help me..

thank you ^^

I also have another problem. when the customer is on the product page and adds an item, he can not view his shopping cart. he must return to the menu. please Help me…

Hi Kindly share your site link either here or on support@masstechnologist.com to check.

https://99articles.fr/

Kindly copy the text from http://txt.do/1av6o and upload it to ‘product.liquid’ template file. Hopefully it will solve your issue.

super it works now. Against that, when I add the same product more than 2 times: —-> unprocessable entity unprocessable entity {“statut 422 message erreur panier description….”} ??

no no…This is due to the out of stock, but then how could I translate the pop up.. because it’s the first time I see this pop up please

You need to open ‘common.js’ file and search for below line

alert(thrownError + "\r\n" + xhr.statusText + "\r\n" + xhr.responseText);

then replace it with

if(xhr.status == 422 ) {
          toastr.warning('Item variant already added to the cart.')
        } else {
          alert(thrownError + "\r\n" + xhr.statusText + "\r\n" + xhr.responseText);
        }

You can then update the message with your custom text

I did not know how to do it. but it does nothing. thank you I will like to correct something else. in the header at the top. the translation of the elements in the list “my account”

Hi Swatches needs to be disabled from your theme. Kindly invite support@masstechnologist.com to disable them for you.

Hi, thanks for the help! Since it’s a client site I do not have the ability to add you. Any way you could outline how to do this? Thanks!

Open swatch.liquid snippet and comment all code. This will then show you a drop down.

Hi, I was able to do this but realized that none of the dropdowns on the site work on an Android phone. They all work on desktop and iPhone, but not on Android. Is this a known issue?

Hi

Kindly invite support@masstechnologist.com as an admin user in order to inspect the issue for you. This will make things faster for both of us. Check the below link for creating admin users.

https://help.shopify.com/manual/your-account/staff-accounts

I have sent an invite form i-printonline.com

Alright we’ll check it and let you know asap.

Hi I’ve updated the code but i don’t see any product to check against. Kindly add products to your collections and then check. Hopefully it will be fine then.

Hi it was still the same after I had added products, I have set up the original version now and that doesn’t have the issue would you be able to remove the address and phone number option from the footer as there not required.

Alright and code updated for footer fields so that it won’t show when fields blank/empty

Thankyou for that much appreciated.

Hi I’m experiencing the issue with the Collection Tab getting the error message that HTML is missing seems to happen when set up a second collection tab on my store don’t seem to get the message when there is just the one collection tab would you be able to look into it for me.

First add 5 products to the collections that you use on the section and then check. Hopefully it will be fine then.

Hi Yes you need to create a new empty menu for ‘main menu’ link and then separate menus for showing under each column. Let us know if you still have any issues.

Hi thanks for your quick response, I have quite a large inventory and not sure if enough space is there anyway that you could take a look ?

Kindly invite support@masstechnologist.com as admin user to your store and we’ll check.

Have sent you an invite with full access

Hi I’ve managed to create some extra space but i’d suggest to revise your menus and turn them all into mega menus in order to save you some space and make it look better.

Thanks for creating the extra space, Can’t you only make 2 mega menu’s? sorry about sounding clueless its just this is the first time having to do this.

Any suggestions or Ideas that you can offer would be greatly appreciated, I mean if it was you how would you structure it, Also how can I remove the store location and guarantee from the header also the Phone number on the footer?

Currently it supports two but you can get as many as you want. Just let us know the count and we’ll set it up for you. Regarding the menu grouping well you need to do it yourself as you’ve a better idea of your store.

I am guessing that I would have to have a mega menu for each Category in the Navigation Bar if I am right in how it works, so then at the moment that would be 7 but i do think I could revise some of the sections and maybe combine some so can fit all categories on one line, I have put together a menu for the category Sound & Vision would it be possible for you to set that up in the mega menu 1 so it can give me some sort of guide to work from as all the tutorials I can find all show the old navigation version of Shopify.

I contacted you yesterday in regards to the mega menu set up, Do you have to use the mega menu or could I just use the nested menu’s that I already have set up in Shopify? If I can just use the Nested menu’s I have set up is is possible to adjust the Nav Bar so that they Fit Neatly in one line so that the drop down menu’s connect to the heading without been obstructed by another heading which occurs at the moment when one heading is below another.

Well we’re working on it. We’ll update you soon.

Thank you for getting back to me, I just want to apologise if my last message came across as though you weren’t doing anything in regards to my request as that is not the case I do appreciate the support and help you are providing me and look forward to hearing from you when you have an update.

Hi I’ve updated the code for adding megamenu. Now you can add as many megamenus as you want. I’ve added home megamenu as sample. You can check that. For further setup watch the below video tutorial https://www.youtube.com/watch?v=UOnLJzlEByE

Hi just taken a look at the new lay out and it has made it a lot easier to see what needs to go where and been able to go heading by heading means I can work on each individual section Thank you again for sorting that it is greatly appreciated.

You’re welcome

Hi, After all the help you gave me with the mega menu’s I find I am in need of your assistants once more, I wish to remove the store locator and Guarantee from the top bar on the header, also I want to remove the address & Phone number in the footer. I don’t want to mess about with the code myself so if you could help out with that it would be greatly appreciated. I was also wondering if there is some way of getting a page template that can be set up like a mini collections list which I can be linked to the Nav Bar heading so if people just click on say Sound & Vision they get sent to a mini collections page which shows the collections that are in the Sound & Vision section.

Hi Would you be able to remove the Store location and Guarantee from the header and also the Phone and Address on the Footer as I do not require these. I f you could remove those or provide me with the folder name and code line number that would need to be deleted would be greatly appriciated.

Hi Kindly share your site link

https://spireselectronics.com

Removed

Thank you much appriciated

Hi I was informed by Shopify that there is an issue with the check out on my store would you be able to take a look at that for me please? I’m not sure what the issue is as they didn’t go into detail regarding it the sites https://spireselectronics.com

Well i don’t see any issue with the process except that it asks for user creation on checkout. Is that intentional? If yes then you need to discuss it with them through their support.

Hi thanks for getting back to me I do have it selected to ask for user account creation on checkout. They didn’t give me any kind of information on what the problem was all I was told was that there was an issue with my check out but if its working fine I will contact them and try find out what the issue was to see if it was that. Thank you for taking a look at it though for me.

You’d an issue which i resolved. What else do you ask for? I’m not obliged to share my Skype etc with you. I’m only obliged to provide support which i did and proof of it is here, http://nimb.ws/lNx7j5

really did you even read the emails ? and your suport takes so long i need my money back . i will not going to use your theme.

ill file a dispute in paypal if your not going to return my money ..

My dear, things doesn’t work like this. Do read themeforest refund policy, https://themeforest.net/page/author_refund_policy#not-refundable , before filing a dispute. We’ve provided you support when you asked for and have no issue in providing it in the future as well, neither to you nor to any other customer. If you’ve any queries just let us know and we’ll try to help you out as better as possible. You need to keep this in mind that this is an international market. People doesn’t work in your timezone only. You need to make room for timezone differences.

support like only reading one email .. you not reading the other one .. what kind of support is that ?

Look if you have any issues then share them with us else kindly don’t waste your time nor our time.

i want this to be remove http://prntscr.com/k0nav1 and this one http://prntscr.com/k0nb0n and i want that part to be replace with http://prntscr.com/k0nbaw and news letter in there i only want two menus in there

it would be something like this as an example http://prntscr.com/k0nblg

also in mobile i only see the add to car icon but i want to add to cart text button like this http://prntscr.com/k0ncly

see this is always a problem how long do i have to have a reply ..

It seems that you’re using footer layout2 that is ‘footer-2.liquid’. Kindly open that and replace line 24-27 with below code to make this,https://prnt.sc/k0nb0n, hide.

{% if section.settings.footer_about_us != blank %}<p class="desc-footer">{{ section.settings.footer_about_us }}</p>{% endif %}
                {% if section.settings.footer_address != blank %}<div class="address"><label>{{ 'layout.footer.address' | t }} :</label>{{ section.settings.footer_address }}</div>{% endif %}
                {% if section.settings.footer_email != blank %}<div class="email"><label>{{ 'layout.footer.email' | t }} :</label>{{ section.settings.footer_email }}</div>{% endif %}
                {% if section.settings.footer_phone != blank %}<div class="telephone"><label>{{ 'layout.footer.phone' | t }} :</label>{{ section.settings.footer_phone }}</div>{% endif %}
                

All other requests are customization requests and not support so canot be entertained. Check the link below to see what includes in support https://themeforest.net/page/item_support_policy

I’m going to review it because its not true. You’re on fire because your custom requests were not entertained. Now I’m not even going to review your comments but also your profile.

i am not going to worry about that .. i will get my money back in paypal. and your not goign to admit that your theme is buggy

ok

Request a refund

You can request a refund here. For more information, check out our article to learn more about how refunds work.

give me back my money

send it back to me