148 comments found.
I need a refund. Although this a is a really nice template, I wanted a template where I can use elementor. This template doesn’t allow that, and WPBakery has too many glitches to use.
Hello!
Our team is taking care of your request. Have a nice day, Andrea
You make it sound as if you were going to give me my request and then challenged the request. You should have said this on this post Andrea.
Good day, we provided a reply in your request, can you please provide more information so we can elaborate the case?
Hi.
Does the theme have the functionality to create and sell courses or is that something else?
Thanks
Hello there!
Yes you can create and sell your courses with the implemented plugin LearnPress. You can have a preview here: https://themes2go.xyz/demos/lifecoach-lms/
Just let me know if you have any other requests.
Best, Andrea
hello, great theme, i just want to know if there is any way to have the logo on the top centered
Hello and thanks for your message. Currently there is no such feature included in the theme.
You can check all the available customizations here: https://www.themes2go.xyz/manuals/lifecoach/knowledge-base/customizing-your-website/
Have a nice day, Andrea
Hi, Can online course be sold using the main ‘Life Coach Demo’ theme, like the ‘Learning Demo.’ theme?
Hi Raphael and thanks for reaching us. Andrea here from Themes2go Customer support.
The answer to your question is yes: the course section is integrated through a third party plugin that let you use it with every demo you see online.
For sure, you will need some tweaks to match your website design style, but all the functionalities are working fine.
Hope this helps, Andrea
Thanks Andrea
You’re welcome 
Hi Andrea, A few questions relating to the ‘Learning Demo’ please! (1) Can the logo and the top menu position be changed, i.e aligned center? (2) Can the line underneath each menu button be removed and customised? (3) Is there a demo to test the purchase or enroll on a course to see it’s functionality? (4) Could an appointment booking payment plugin be installed or is there one already? (5) The ‘Account’ or profile login doesn’t seem to work? (6) and can WP Zoom plugin be implemented or is part of the LIFE COACH theme? Thanks
Hi Raphaelo,
1) Currently there is no option to align the logo 2) We can provide a little css code that remove the line underneath the links 3) You can check a preview here: https://themes2go.xyz/demos/lifecoach-lms/ 4) Yes it can 5) Not sure I totally understand your request: could you please link the page affected with the issue? 6) We never test it, but it shouldn’t be a problem to install and use it. Maybe you could have some minor visual bug, but you can count on us to fix with some CSS code.
Hope this helps! Andrea
Hi Andrea,
The login link to the account page here -> https://preview.themeforest.net/item/life-coach-wordpress-theme/full_screen_preview/19654782?_ga=2.58219498.1915952019.1688029386-1937406295.1688029386 does not work. Is the theme due for an update soon, if so when please? Thanks.
And oh does the theme have comment section for the blog and podcast?
Hey Raphaelo, the link you sent is the Themeforest default one so it’s not linking to the page you are mentioning. Please make sure to open our demos with the proper link: https://themes2go.xyz/demos/lifecoach/
Regarding your questions, we are currently doing ordinary maintenance and updates for our products so we should evaluate if the issue you are facing is part of our product or maybe triggered by a third party plugin. For this I can’t tell you a real estimate of an update.
Regarding comment section for the blog the answer is yes as well the podcast feature: you can use the default Wordpress capabilities for both needs.
Hope this helps, Andrea
Event section showing all gray with slideshow buttons, any fix?
Looks like I’m missing the QT MATERIAL SLIDER, can this be sent to me please
Hello keith555 and thanks for reaching us. Andrea here from Themes2go Customer support. In order to check and fix the issue I would need your admin credentials. Please send us a message to themes2go@gmail.com including:
- wp-admin url - admin username - admin password - page affected by the issue
Once received I’ll personally take care of the problem.
Best regards, Andrea
Hello. I ve purchased the theme. I installed plugins but it takes forever to install the demo and it stops at the middle. Any idea what I m doing wrong? Thank you.
Hello petrafilipi and thanks for reaching us. Andrea here from Themes2go Customer support.
This kind of issue is related with your hosting provider, so please make sure that your server is meeting the theme requirements you can find on our online manual: https://www.themes2go.xyz/manuals/lifecoach/knowledge-base/requirements/
So please contact your hosting provider first. If after this doesn’t solve the problem we would eventually take care of it. Just open a ticket on our dedicated support website here: https://www.themes2go.xyz/helpdesk/forums/forum/lifecoach-wp/
Hope this helps. Looking forward from hearing to you.
Andrea
Hello! Is this a lifetime purchase or a yearly subscription? Thank you.
Hello! It’s a lifetime purchase with 6 months of support included. After the first year you can choose to extend the support period but it’s not mandatory.
Hope this helps, Andrea
Ok thank you for your quick answer.
You’re welcome!
Hello! I am unable to update the theme with php 8.0. The theme won’t load and wordpress goes into recovery mode. Here is the error that is returned: https://file.io/RhJvA4eY1UgN
I purchased the single license years ago. But I bought back the support for another 6 months yesterday.
Hello 6xsempre and thanks for reaching us. Andrea here from Themes2go customer support.
I’ve just checked the issue with our developers and it seems that some servers don’t include all the libraries required to run Wordpress. For this reason it’s a better choice going on PHP 7.4.
If you have any other questions don’t hesitate to contact us.
Have a great day, Andrea
Yes but 7.4 in my provider will be dropped in 30 days definitively. So you are telling me that it is not posisible to solve?
??
Hello there! So, I’ve just double checked the thing with our developers and we should get more in depth with your case.
For this reason I kindly ask you to send a message to themes2go@gmail.com including: - wp-admin url - admin username - admin password - cPanel url - cPanel password
Our theme runs smoothly on php 8.0 and higher so we are thinking that the issue you’ve occurred could be related with third party plugins you’ve installed.
Moreover, the screenshot you’ve attached is no longer available so it would be good if you can attach again a screenshot of the error.
In the end don’t be worried, we are going to find a fix for this asap
Looking forward from hearing to you.
Andrea
Hello, I sent you email with the requested data. Thanks
Hi there! We replied to your message.
Just let us know if everything is ok
Best, Andrea
2. I need to customize more the space on header, because my logo is on the edges, and I want to change the style of the titles, without those giant lines. In resume I want to do these changes, here are the marks on the things I want to change: https://prnt.sc/JRtQzMabNTsl
Thank you!
Hey there! I’ve just replied on your email box
Hello, this is the 2nd theme purchase of Life Coach Theme. The 1st installed worked great no issues at all. The purchase another copy this morning it’s giving me plugin issues. It won’t install any of the core plugins. I tried to generate a support ticket and it keeps saying my purchase code is invalid. Please help!!!
Hello brianskyhawk and thanks for reaching us. We are experiencing some issues on our systems that caused purchase code verification errors.
For this reason I kindly ask you to send a message to themes2go@gmail.com including a brief description of the issue, username and email used on our helpdesk and your purchase code.
Once received I would reconnect your username with your purchase code and you will be able to open tickets again.
Looking forward from hearing to you, Andrea
Hello,can i upload the podcasts in this theme?
Hello and thanks for reaching us. Andrea here from Themes2go Customer support.
Yes, you can definitely upload podcasts with our theme. You will find a specific section called Podcasts (custom taxonomy) and you can embed directly your podcasts from different sources such as MixCloud, souncloud, YouTube or just mp3.
You can find more details on our knowledge base here: https://www.themes2go.xyz/manuals/lifecoach/knowledge-base/2-6-podcast/
If you have any other questions I would be more than happy to answer you.
Have a nice day! Andrea
Still no updates received for WPBakery Page Builder, stuck at v6.6.0
Hello and thanks for your feedback.
We are going to roll out a new theme update very soon including the latest WP Bakery Page Builder.
You will receive a notification when ready. Have a nice day!
Andrea
Thank you!
The update has been submitted, in a couple of hours you can find it from your WordPress dasborad under “Envato Market” page. Once updated the theme, you can go to the pluins update screen, and click Plugins.
https://i.imgur.com/wT3pLG5.pngOnce clicked the plugin udpates will be fetched and available for installation.
If you encounter any issue with the procedure please let me know, best regards igor
WPBakery Page Builder updated to 6.8.0. Thank you!
Nice! Have a nice day!
Hello. I ve just purchased the theme. The main problem is that the first letters on the first HERO block are somehow cut. For example, instead of “Release your full potential” (which is cut as well) if I wright Strategic Intervention Coaching, The first letters, espetially the letters S and C are very much cut, which is problematic to continue with. Please, let me know how to fix it!
Hello emeral and thanks for reaching us. In order to get proper support, I suggest you open a ticket on our dedicated support website here:
http://www.themes2go.xyz/helpdesk/forums/forum/lifecoach-wp/Please keep in mind to also add a screenshot of the issue or link your website page url.
Thanks in advance, Andrea
I started all over again with the Learning demo, I had to download LM Learn Press but it isn’t compatible. I see totally deifferent colors and things from the demo page you provide. Am I doing something wrong with the LM plugin? whichone to download? Thank you for your kind support.
Hello emeral, as stated in my previous reply, you need to open a ticket on our dedicated support website. We can’t provide properly support here on the product comments on Themeforest. Our developers would be more than happy to support you with all the requests.
Andrea
Question before purchase. Is this theme Gutenberg Optimized? Thanks.
Hello Ellecrem and thanks for reaching us. Our theme is WP Bakery Page Builder optimized, a visual editor that brings more features and control than Gutenberg.
You can check how easy it is here, on our YouTube channel: https://www.youtube.com/watch?v=lr8n5oNn0pg&list=PLCGMXZPzCkmaiQ4jHABlftTJ3qVKu6L2b&index=5If you have any other question don’t hesitate to ask me
Best, Andrea
Very annoying that a single event does not include the time of the event in the details section. Only date, location, address, etc. exist. There is a count down timer but one has to manually figure in their head exactly when 3 days 5 hrs and 20 minutes is. I see the formula of: '.(($e['date']!='') ? '<tr><th>'.esc_attr__("Date","lifecoach").':</th> <td>'.esc_attr(date_i18n( get_option("date_format", "d M Y"), strtotime( get_post_meta($post->ID, "eventdate", true) ))).'</td></tr>' : ''). for event date but have no idea of the code to use for Event time.
Hello and thanks for your feedback. I will share it with our developers and I will get back to you.
Best, Andrea
I just bought this theme and the first problem i am having is that the demo-content wont install, the secound problem is that when trying to verify the purchase on your support website (http://www.themes2go.xyz/helpdesk) the verifications fails ?, so how can i get the demo content installed and how to verify ??
Hello there and thanks for reaching us. Andrea here from Themes2go Customer Support.
Please send us a message to team@themes2go.xyz including:
- your purchase code (I will add it manually to our helpdesk if necessary) - your website url - admin and password credentials - wpadmin url - which demo you would install
Once received I will take care of your website and I will do the duty for you
Looking forward to hear from you. Best,
Andrea
sent =)
Hi there and thanks for your message. We’ll take care of it within today.
Best, Andrea
Hello i need to buy support because my header have some errors. In order to buy support i have to buy the theme again? I just need help to fix one specific error.
Hello, before proceeding, can you please describe the issue and link the page where it occurs? If there is any theme bug you don’t need a valid support to receive assistance, we will fix it as soon as possible.
If instead is a usage request is different and we will consider depending on the case., and guide you to the renewal process if required.
Thanks for your kind collaboration, Igor
Can i have an email to send you the link? Because i dont want to share the link of my website publicly.
We don’t have a public email, sorry (spam issues). You can share a screenshot and describe the issue if you want.
Hello,
this kind of issue should be and debugged and your website source code checked by our developers theme. Please open a request on our dedicated support website including your website url.
Here’s the link: http://www.themes2go.xyz/helpdesk/forums/forum/lifecoach-wp/
Many thanks, Andrea
My support have expired. Is there anyway to buy only the support and not the whole theme again?
Sure! Check this Envato link: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Hello! In order to get support for our products you need a valid license. As I can see you didn’t buy our theme yet so I can’t help you.
You can get a license here: https://themeforest.net/checkout/76771446/
Best, Andrea
Hello and thanks for reaching us. Andrea here from Themes2go Customer Support.
You can open a ticket on our dedicated support system. Here’s the link: http://www.themes2go.xyz/helpdesk/forums/forum/lifecoach-wp/
Our team of developers would be happy to support you with your request.
Best, Andrea
Hey, can I embed podcast like libsyn into my page easily?
Hello hiddebrook and thanks for reaching us. Even if there is no native integration with our team, you have different methods to import your lybsin podcast into your website pages.
I’ve done a little research for you and here’s what I found: https://secondlinethemes.com/integrate-libsyn-wordpress-podcast-website/For any other support, consider open a ticket on our dedicated helpdesk: https://www.themes2go.xyz/helpdesk/
Hope this helps, Andrea
