11491 comments found.
Hello,
I just a presell question.
Would it be possible to create a ridesharing/carpooling website where people enter the pick up location and arrival destination and user can add rides? Just like the website "blablacar: https://www.blablacar.com/" and "amigosexpress: https://www.amigoexpress.com/".Thank you
Hope you’re doing well and thanks for reaching out.
With respect to your query here, unfortunately, what you are talking about is currently not possible. Our theme acts only as a directory theme for posting your listings only.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, the video background feature for the home banner it does not work. I followed the instructions that came with the theme and chose video for the homepage however there is no option to upload the video or choose the media. please advise
Hope you’re doing well and thanks for reaching out.
With respect to your query here, you need to have the video uploaded within WordPress editor content section. Once done save your changes. If this persists, you can get in touch with us here for more checking:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Pre-Buy Question
In blog page after i select a specific blog then the flow is like:- 1- Author , Date details then
2- Blog content..
The thing i want to ask is i want it when any single blog is clicked then first it should show Blog Featured image and below it Author name,date etc etc… To be simple i want blog to first show image then author and other details below it…Is it possible to do?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, this can be achieved though some adjustments via custom work. We do not offer custom work on the theme files but we can refer you to devs team that can make this work for you.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi dear people, i found your theme in web site of wcfm. I what to create a hotel booking marketplace and have following questions.
Can I show the rooms as a list with fotos and information in each hotel page? Can I create a separate page for each room description? Can I search by location and availability dates for hotels in the front page?
Cheers Best
Hope you’re doing well and thanks for reaching out.
With respect to your query here, glad you are interested by the theme. You can create a listing displaying the hotels or the rooms and insert a gallery of pictures describing the rooms.
Of course you can create a page for each room using the basic WP pages.
The search capability we have uses filters by category, keyword and location. So its possible to search by location but not by availability. That may require custom work.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
For question one: so you mean it is possible to have two levels of listings, one list with the hotels and one list with the rooms in each hotel? Then the user can click on a room and see it in an extra page?
Great help thanks again
Hope you’re doing well and thanks for reaching out.
With respect to your query here, no levels of listings is not possible but groupings is possible. That is you can have your listings divided by different taxonomies if they are defined by a specific niche. Here is a sample demo of some rentals listings
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi thanks for the help. It is not about niche grouping, the question is about if a hotel can have rooms inside.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, okay like you need to have hotel listings in conjunction with room listings. This is would require some custom work to achieve. Noticed I linked to the incorrect demo link of our rentals sample page. Here is the right one.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, I am very interested in this theme as it covers almost all my needs, but I have two questions: Hi, I need to know if this theme allows the administrator to approve new customer and company registrations. I think the approval of the supplier registration is coming, but I am not sure about the approval of the customer registration, and for our project it is important to be able to do that.
The other question is whether it is possible for the customer profile to have multiple people with guest profile, in the same way that it is possible for the company profile.
Thank you!
I also need to know if it is possible that customers can NOT request any contact with companies until they are registered on the platform.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, the admin only has the capability to approve user’s listings in this case you can choose whether published job listings can be edited and if edits require admin approval. The theme’s account management is handled by WooCommerce.
You can disable options to require account creation hence making a guest profile to create listings within your site.
Contacting between two parties can be enabled with the private messages where both parties need to be registered and logged in for them to be able to converse.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
The addition of add_filter( ‘wp_robots’, ‘wp_robots_no_robots’ ); in functions.php is causing entire sites to be noindexed.
https://developer.wordpress.org/reference/functions/wp_robots_no_robots/Hope you’re doing well and thanks for reaching out.
With respect to your query here, our theme does not edit your meta properties. However, we have previously received a similar issue. Kindly head over to the funtions.php of your theme and try to comment out these lines 333 and 334 on the wp robots. We will be releasing a fix on this soon.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
This issue in your theme absolutely is modifying the robots meta tag and you should probably release a fix for this quickly since anyone running the latest version of your theme is having their entire site noindexed.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, Thankyou for letting us know about this issue and we will release an update soon.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Guys,
Favourite’s Plugin update needs to be fixed and Maps still hasn’t been fixed, c’mon guys.
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, could you please let us know where you are encountering the error with this plugin and maps as well. You can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
The Favourites Plugin was updated a couple days ago to 1.3.1 and it is not displaying correctly on website and Maps has not been showing for months https://www.searchjamaica.co/... The ticketing system ask for too much information just to send for a small request, it’s just a hassle sometimes 
Hope you’re doing well and thanks for reaching out.
With respect to your query here, unfortunately, this forum is meant for presale questions which is why we can not handle issues like these here. We will need to even assess the situation here from your backend as well. Therefore kindly create a ticket with our system for better support please.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Brian,
Ok will send the support ticket, you guys still haven’t done much on my feedback last couple months ago about theme not operating the right way.
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, sorry that you are facing that issue but we will try as much as possible to be productive on our replies.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Bryan,
Still no updates on support ticket or plugin or any other mentions over the pass months about payment flow
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we are still putting some effort to this issue and we will have this figured out soon. Kindly bare with us at this moment as we look into it.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Bryan,
Hope all is well? Has the latest update fixed the issues we have discussed over past couple months? Still can’t get the maps to function, not sure what is wrong.
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, upon making further test on your site we have noticed that the map issue is throwing this error InvalidKeyMapError which means:
The API key included in the script element that loads the API is not found.
We have then tried using a different API key and your maps have worked. Please make sure you are using a correct API key.
Regarding your favorite plugin issue we have reported to the devs team and they are working on it.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey Brian,
Still can’t get the API Key to work, i even changed it and still no luck with it, not sure what I’m doing wrong. What about the package payment listing flow, was that sorted out?
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, the listing payment issue is the default way of submitting listings and it not intended to change soon. I will forward that as a suggestion to see if a feasible implementation can be done. In order to effectively assist you with your inquiry, we suggest getting in touch with our support team here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey Brian,
I removed all the previous API Key projects and started from scratch going through all the phases and I’m still getting the error, i just can’t fix it, i will send you through support as well, maybe adding you to google console and let you see for yourself… I will test the payment flow and send you a message through support about it as well.
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we will wait for your message there. Please keep your messages at the support ticket only to avoid confusion as this is only meant to be a presale forum.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey Brian,
Haven’t gotten the chance or energy to send that message yet, because i feel like no help is really coming from you guys whatsoever, just can’t get the help i need to sort this out and move into the business, will see.
As of late i have been bombarded with spam sign ups, it has been relentless, what is best way to stop this activity, captcha don’t seem to help whatsover?
Howard
Hope you’re doing well and and apologies if you are not getting expected assistance.
With respect to your query here, could you please try to mitigate this issue with some third-party plugin. A theme can not cause spammy sign-ups, it is likely that your site was attacked by some malicious code/plugin. Here are some guides I would recommend that you go through to help resolve this issue:
https://wpforms.com/simple-tricks-to-eliminate-spam-user-registration/
https://kinsta.com/blog/stop-wordpress-registration-spam/#use-a-custom-wordpress-registration-form-plugin
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Brian,
Thanks for fixing the Favourites Plugin, much appreciated, my only gripe and still headache is the Maps displaying, seems like i’m the only person in the world, man i tried everything.
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, would you mind sharing with us your site URL and credentials within our ticket system so that we can check this for you? You can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Brian,
I have just gotten around to sending the support ticket, i also figured out something and fixed i have been trying to sort out for a few years since you guys took over the project.
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we will get back to you soonest. Glad you were in a position to figure it out as well.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Brian,
I have responded to support ticket and i have gotten the maps fixed, can’t believe all these months the API wasn’t added to customized maps section.
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, yea sure, glad that you were able to have this issue fixed and working. I have just checked out the ticket in question and responded to it accordingly. You may want to check that.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, we use your slider galley widget in single listing main content. Is possible load random order images every page load? If not, exists any other plugin to use with your image gallery ? Thanks
Hope you’re doing well and thanks for reaching out.
With respect to your query here, unfortunately, the ‘Listify gallery widget does not have an option for randomizing the Gallery images. To achieve this it may require some additional custom work. At the moment we have not tested a plugin that would work with listify to have the images set to display in random. In that case, we can recommend accessing custom work from devs team here.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Is it possible to create a listing:
1. With more than one location?
2. Without any location?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, unfortunately you cannot have multiple locations in a single listing but if you want to hide location you can hide it within the listing options or use some custom CSS. That is the only way you can use a listing without a location.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi,
I am a long time user of this theme and have run into a recent issue. Some of my listings that have 2 categories are reverting to only 1 category by themselves. I will ensure both categories are selected and then I will check back in a few hours and only category is selected. There are no updates to the listing it just happens on its own. I have a suspicion it has something to do with rank math. I have reached out to support but no luck.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, what you are facing here sounds more like a conflict issue. When a category is assigned to a listing it should inherit those two categories. With Rank Math it has the ability to set the primary category once you select more than one category, which is why this is happening.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Ok thanks for the update.
Hello,
Glad that helped.
Please let us know if you have any other query.
Thank you.
Hey, the theme looks super nice. I have additional questions before the purchase.
1. Is it possible to hide author personal info (phone, mail,..) for non registered users?
2. Do I need to pay anything extra for the maps feature?
3. Is it a problem If I want to use custom loader / a preloader plugin?
4. If I understood correctly from the documentation custom pages can be added to the menu?
5. Is It possible to add aditional plugin like https://wordpress.org/plugins/donorbox-donation-form/ to accept donations?
6. Can header and footer be modified (changing the height) with additional css?
Thanks a lot!
Hope you’re doing well and thanks for reaching out.
With respect to your query here,
- This can be done with a visibility plugin for widgets since that section is displayed via widgets.
- The maps feature comes inbuilt with the theme but if you want additional features like auto location you may wish to have the Extended location plugin.
- There is no problem with using a preloader in your site.
- Yea sure by default you can add custom pages to your menu.
- You can have additional third-party plugins as well.
- Yes this is possible with some custom CSS code.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, I purchased Listify a couple of years ago but never used it. I now want to use it on a new project and just downloaded and installed sucessfully from Themeforest. I have also just purchased 6 months support. I now need help guidance on how I could install the demo content. I also need access to the latest docu. Thanks Royden
Hope you’re doing well and thanks for reaching out.
With respect to your query here, kindly check out this doc for the guide install the demo content: https://kb.astoundify.com/article/236-installing-demo-content/.
To get more docs on the theme please visit this link.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi – Im getting the ‘noindex’ added to my site for no reason. What yuricarlenzoli talked about.
When are you fixing it?
Its definitely the theme, not a plugin – I’ve switched out themes and it fixed it.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we have had this from our clients before, kindly see this workaround for this issue at the moment.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
yuricarlenzoli – solution doesn’t work for me
Hope you’re doing well and thanks for reaching out.
With respect to your query here, could you please let us know if you are using any SEO plugin and if so which one?. You can do so by getting in touch with us here:
Create a New Ticket.
We do recommend getting in touch with us through our ticket system as this forum is meant for pre sales questions.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there, your business directory plugin looks solid. We had a hew questions before we buy it and was hoping you could help with.
1 – Have it to where in order to be added to the directory, you must first by a subscription or single cost to join, and then fill in their company details.
2 – Will we get notified when someone tries to signup and can vet them before they appear on the site?
3 – Is it possible to have tier based pricing for people who want to have their listing appear in the directory? Like I have 3 plans. Silver, Gold Plat, each tier with their own price?
4 – Would it be possible for us to edit the listing once it is created from the admin side of Wordpress?
5 – Is it possible to have the listings behind a hidden page that only people who have a membership subscription to be able to view any of the listings?
6 – Would we be able to show specific listings on say a special page that we want to advertise?
7 – I see there is a Job listing portion as well. Would it be possible to have the business from the directory be able to submit specific jobs to this, and then have the Members who are signed up be able to view and contact these jobs listings?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, here are some answers.
- This is possible but you would need to integrate the theme with an additional plugin that is the Listing Payments plugin
- Not a feature that has been added yet!
This is a great feature suggestion. However admin get notified on a new listing submission where an new sign up can be created in this process. - Yea this is possible to have as we have a liting pricing and plans template with the theme. Here is an example.
- Yes it is possible to edit a listing on the admin end once created.
- The feature of hiding listings from specific users that are signed up to a specific plan, would require a membership / content restriction plugin.
- This is an option that would require some additional custom work with the theme.
- No there is no job listing for that you would require the Jobify theme instead.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, I purchased this theme some time ago but have not used it as yet. I am now looking at a new project. Can this theme be used for a Wedding Business Directory? Does it have out of the box dashboards? Appreciate your response. I realise that my support needs to be renewed and will do so once I have decided to go with this theme for my project. Thanks and regards.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, the theme here can be used as a directory website for any niche including weddings. You can post wedding business listings and also allow other users to post their wedding business listings as well. There are couple dashboards the them has incorporated with other plugins as well.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi There, I have a pre purchase question. I will want to add listings manually prior to the website launch. Anyone that signs up post launch would be charged a monthly subscription. Is there a way of inputting payment details for listings that are manually input? I would like to give 30 days free and then charge monthly thereafter.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, it is possible to add the listings manually for listing owners and also charge them on subscription basis, however you will need the WooCommerce subscription plugin to achieve this.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
New update for WP robots cause conflict with Yoast SEO and add noindex.
Temporary workaround is comment/remove add_filter( ‘wp_robots’, ‘wp_robots_no_robots’ ); in functions.php.
Bye, Yuri.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we are glad that you forwarded this on our side and we will test it to see if we will replicate the issue.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Every time I get a notification to say this theme has been updated, i think ‘awesome. some tasty new features’! But no, it’s just the least amount you can do.
This theme blowing up absolutely destroyed it. Shame, it had potential way beyond even its current purchases.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, in our latest version we were focusing on compatibility checks of the theme. This includes WordPress, WooCommerce and WP robots. We are sorry that the update was not as per your expectations, we are still working on new feature developments. If you are encountering any issues after the update please get in touch with us here: Create a New Ticket .
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, where to edit this: https://prnt.sc/10zjb5h
Hope you’re doing well and thanks for reaching out.
With respect to your query here, kindly clarify which section in the header section you want to edit and how you want it to look like. Also note that this forum is used for presale support. As I can see you have already purchased the theme, thus you could you please let us know about your issue. You can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, is there a demo with Listify + Products? Interested in both your theme plus addon package but I don’t see any demos selling products.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, with the theme you can link products into the listings using the WP Job Manager – Products plugin. You can see a demo on how the products are linked in this example page. Linking them to individual single listing page can be done by editing the listing page and selecting the products in the listing data section. This can also be done on Listing submission page. Please find out more on our doc page here.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
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