11491 comments found.
Hi guys. Thanks for the ultimate plugin. Well done. I know that my support is expired, but I kindly ask you to help with the easy problem – homepage search goes to homepage. Your https://kb.astoundify.com/article/how-to-fix-the-search-button-redirecting-to-homepage/ solution don’t work for me, cause my permalink is changed to post. name. The rest is working fine. Website is https://sail2.ee Thanks
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well for such an issue we can only troubleshoot it by accessing the backend of your admin. For this you would need to create a ticket with us and share your admin credentials in the designated section so we can check it for you. You can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there, I bought the listify theme. However, the content loading stops at 3/22. Widgets doesn’t load at all. There are missing files. I tried support ticket, it’s already 2 weeks and my issue is not solve with them. My time and money is wasted. The Brian replied without and solution and disappeared again. No one seems to be answering. I already kept sending emails, support tickets etc. can some please do something?
Thanks for reaching out and apologies for the delays in reply.
With respect to your query here, We have gone ahead and replied to your ticket and we await your feedback now. You can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey, please. It’s been 3 weeks and more then 30 emails exchanges! Nothing was done. It took more then days to wait for your next reply. This is a total letdown support! Can someone please for heavens sake, please reply to my emails sent. It’s just a them content missing files couldn’t be fully loaded theme. If there is no reply again, I’ll not hesitate to take this further!
Can anyone reply to all my emails last week? I just need to have the full version of the theme I bought a month back! Till now, the theme still couldn’t be use
Thanks for reaching out and apologies for the wait.
We currently do not work on weekends and there may be delays also due to long queues in our ticketing platform. Kindly bear with us and you can be assured of having the a response within a few hours.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, yesterday I created and replied again to the ticket. Same thing. After which, you guys disappear again after a standard reply. Another day passed. Anyway are we able to solve the issue of theme missing files and cannot be fully loaded after purchase issue today?
Hi there, can someone please be responsible and responsive enough to settle my simple issue after receiving my payment? Been 3 weeks just to get my bought theme uploaded fully. Is this the way your company works? Truly absurd. Don sell this product if you are not able to give consumers a full theme to upload. Waste people’s time and money.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we already went ahead and sent you a response of the issue you are facing kindly check it and perform the actions provided.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello guys,
listify-child/woocommerce/emails/email-styles.php version 4.0.0 is out of date. The core version is 7.4.0.
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well our team is well aware of the woocommerce file updates here but we have not had a chance to update them yet as they have been working on fixing other bugs. However in the long run we do wish to have this updated in line with the WooCommerce versions. However these files do not affect the normal functionality of the theme yet.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, do you recommend this theme for real estate marketplace? (people can publish to sell houses)
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well the theme is only meant to list the real estate properties and not necessarily sell them. The closest feature we have to selling is the booking functionality. Should you wish to buy or sell we make use of the contact information provided in the listing where the user can reach out to the listing owner to know more about the real estate property.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
We are looking at purchasing this theme and are wondering if there is a way to allow each listing owner to post blog articles to the directory to further promote their listing?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, apparently the ability for listing owners to post blog articles is not possible as it currently stands. Blog articles can only be created by the site admin who has access to the backend section.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there, I want to buy your theme but before it I need to know something. I want to create a online directory listing website , where i can show a lot of cars. The big problem is I want to add more years at a car, for example , a car is made from 2003 to 2010, i want to add all that years to the car and after that I want to let people to search the cars after years, I want to let people to search a car with a filter from year x to year y (for example from 2006 to 2009) and at that search the car mentioned above it will appear. It is that possible? Thanks!
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well you could achieve this with the Listify theme but you would need additional functionality for the years fields and search filters. In this case, I can recommend that you go with the Field Editor and the FacetWP plugins respectively if you wish to include the fields and filters to your theme.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi ! And when i want to filter them, I can use a range filter ? Not a checkbox one
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well I believe it is possible to have a range filter with the FacetWP plugin as it does have a slider to show and choose from two range options. Here is a guide from their doc.
Should you need further assistance on this kindly contact their support team as they are in a better position to help.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Have you guys worked on any websites using your template? I want to see some real working website before making a purchase of listify . Thank you
Hope you’re doing well and thanks for reaching out.
With respect to your query here, at the moment we have not designed any specific sites with the theme. You can use our demo to check the various versions of demos we have which include the classic version, the rentals version and the vintage version.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi. I’m trying to add the “What are you looking for” and the “Choose a Category” search bar as a widget (Listify – Page: Search Listings) to an Elementor page.
However the search button is not showing and I also want to remove the keywords in checkboxes that appear below the search bars. I’m not seeing any options to edit this while inside Elementor. I have the Elementify Visual Widgets installed but this doesn’t make a difference.
One point to note; the template I’m using for the page is “Elementor Full Width” as the default “Page: Home” template doesn’t allow me to edit via Elementor. Please advise. Thanks.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, If you do not see any change after installing the elementify plugin it is possible that you installed the free plugin. I can recommend using the Elementify paid plugin instead. If this is what you are using we may want to further investigate this, could you please let us know where you are encountering this issue by creating a ticket with us? You can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Greetings,
I have the following questions: 1) Multi location support: Some businesses may have more than one location. Does this theme support that? If so, can this be configured to be as an extra feature for an upsell to my customer? i.e. Plan A at $x.xx/ mo with no multiple location feature and Plan B at $x.xx/ mo with multiple location feature enabled.
In other words, i want to set up two plans one with multiple location feature enable, and the other disabled.
2) I have an existing excel file of 200 businesses that i want to import. Is this possible? and does this theme have a database feature, or SQL?
Thanks in advance.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well at the moment the theme only has support for one location per single listing and not multiple location.
At the moment when it comes to importing your listings we recommend using the free WP All Import plugin and the free Listify WP All Import Add-On allows you to import listings that are stored in an XML or CSV file.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you.
Much Welcome!
Hello, we need to make a website like Trustpilot, users/business owners post product/service/business, etc and other people rate that. is that possible wit h main features of TrustPilot with your theme?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well our theme will help you get the functionalities similar to those of trustpilot but certainly your site will not look like that. By default, the theme will help you list businesses and then review them with the help of a reviews plugin. However the design will be like in the theme demo.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Greetings, I saw that the listify dashboard demo page, the menu is vertical, is it possible for it to be horizontal on the left side of the page?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, currently the menus are aligned vertically by default. If you want to have the menus aligned horizontally that would be something that requires customisation of the header section.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, do you have a shortcode to display only the search form without listings ? I tried [jobs per_page=”0” show_filters=”false”] but it’s not working, i get only a loading icon. I want to display a search form in a post for exemple and when I fill it open a new page with listings… don’s want to displays listings in the same page… is it possible ?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, apparently at the moment we do not have a shortcode to display only the search form. I believe this is something that can only be achieved with customisations. You can make such a request in the link here.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, I get this message error when I try to edit a page/post with Elementor : “you need to call the_content() function in this template to get it works”
i found the solution… the page needs to be Default model to work with Elementor…
Hope you’re doing well and thanks for reaching out.
With respect to your query here, for the theme to also work well with Elementor you will need to have the Elementify plugin installed on your site.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi,
I’m installing the demo content and got a fatal error with if-menu content.
The loading is block in this step :
Summary:
Settings: 3 / 3Terms: 38 / 38Navigation Menus: 6 / 6Navigation Menu Items: 14 / 14Content: 1 / 23Widgets: 0 / 18Any ideas ? I tried to reset and import again but same problem..
Fatal error: Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, no array or string given in /homepages/21/d907224289/htdocs/clickandbuilds/Prod/wp-content/plugins/if-menu/if-menu.php:110 Stack trace: #0 /homepages/21/d907224289/htdocs/clickandbuilds/Prod/wp-includes/class-wp-hook.php(310): If_Menu::wp_get_nav_menu_items(Array) #1 /homepages/21/d907224289/htdocs/clickandbuilds/Prod/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) #2 /homepages/21/d907224289/htdocs/clickandbuilds/Prod/wp-includes/nav-menu.php(752): apply_filters(‘wp_get_nav_menu…’, Array, Object(WP_Term), Array) #3 /homepages/21/d907224289/htdocs/clickandbuilds/Prod/wp-includes/nav-menu-template.php(151): wp_get_nav_menu_items(Object(WP_Term), Array) #4 /homepages/21/d907224289/htdocs/clickandbuilds/Prod/wp-content/themes/listify/header.php(47): wp_nav_menu(Object(stdClass)) #5 /homepages/21/d907224289/htdocs/clickandbuilds/Prod/wp-includes/template.php(783): require_once(’/homepages/21/d…’) #6 /homepages/21/d907224289/htdocs/clickandbuilds/Prod/wp-includes/template.php(718): load_template(’/homepages/21/d…’, true, Array) #7 /homepages/21/d907224289/htdocs/clickandbuilds/Prod/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #8 /homepages/21/d907224289/htdocs/clickandbuilds/Prod/wp-content/themes/listify/page-templates/template-home.php(12): get_header() #9 /homepages/21/d907224289/htdocs/clickandbuilds/Prod/wp-includes/template-loader.php(106): include(’/homepages/21/d…’) #10 /homepages/21/d907224289/htdocs/clickandbuilds/Prod/wp-blog-header.php(19): require_once(’/homepages/21/d…’) #11 /homepages/21/d907224289/htdocs/clickandbuilds/Prod/index.php(17): require(’/homepages/21/d…’) #12 {main} thrown in /homepages/21/d907224289/htdocs/clickandbuilds/Prod/wp-content/plugins/if-menu/if-menu.php on line 110
Hi,
I found a solution, it seems to be due to the php version, we need to downgrade to 7.4 but my hoster don’t allow this version…
Please can you update your template to fix it ?
I moved temporarily my website on an other host provider and use 7.4, importing content works well now but still get an error with if-menu plugin :
Please can you have a look ?
Warning: call_user_func_array() expects parameter 1 to be a valid callback, no array or string given in /homepages/21/d907224289/htdocs/clickandbuilds/Prod/wp-content/plugins/if-menu/if-menu.php on line 110
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well in this case we can recommend that you use the PHP 7.4 as for now as we push this issue to our devs team for further investigation. You can also deactivate the if plugin or try consulting the plugin’s developers for further help.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Bonjour,
Serait-t-il possible d’avoir 2 types d’abonnements à savoir :Un abonnement gratuit mais possible qu’avec une seule liste et des fonctionnalité restreintes et un autre abonnement payant avec possibilité d’avoir plusieurs listes et bénéficier de toutes les fonctionnalités ? Cette solution est primordiale pour notre modèle.
Et aussi pouvez-vous me dire s’il est possible de classer les listes par pays et dans chaque pays on retrouve plusieurs villes?
Merci de votre réponse.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, the above subscription is possible only that in the first one there will not be much restrictions per say. The restrictions which you can put are for number of listings [Listing limit], Purchase Limit and whether to set listing of subscription as featured or not. Other restirctions are based on whether the user s using a paid or free listing posting account.
As for the classification, it is possible to do so with the listing regions plugin which enables you to have different regions which you create manually and group listings as taxonomies in this case either country or cities as regions.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Salut,
Merci pour ce retour. Je n’ai pas compris la partie où l’utilisateur utilise un compte de publication d’annonces gratuit ou payant. Pouvez-vous m’en dire plus ?
Ou alors pouvez-vous s’il vous plaît me détailler de manière explicite le modèle d’affaire que offre ce thème afin que je puisse voir si je peux adapter mon modèle au votre ??
Cordialement
Hope you’re doing well and thanks for reaching out.
With respect to your query here, usually with the theme you will need the paid listing payments plugin plus WooCommmerce & WooCommerce Subscriptions plugins to facilitate the plans and packages. These plans are used by users to add new listings to the site. You can choose to allow users to post listings for free or you can charge them either a one time fee or a subscription fee. These are solely meant to have the plans added to the site.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello,
I am interested in buying this template but I need to know if the indexing of the service/city pages is effective today
I have read posts from 5 years ago that it was possible to manually create pages with a shortcode but I can’t get a working url to see.
Maybe things have changed since then?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well the indexing of locations is possible if you used the regions plugin which creates locations as taxonomies. By default all taxonomies in WordPress are indexable f not restricted.
Regarding the creation of pages with shortcodes, this is actually how the theme works with the help of WP Job Manager where the pages created are to display all the listings on your site or else manage the listings.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I purchased your support package and i am opening tickets without any answer from you guys..Can you help?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, apologies that you are not getting responses. This might be due to the long queues in the ticket system and also we do not work on weekends. We will respond to your ticket as soon as possible.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, we want add anchor text to the wp job manager in our job listing. We can create the menu in the left sidebar, but when add the widget with the html show us a box around, there are some option for add some code in the widget without the box?. Example (please see below this page): https://www.todoenlaces.com/empresa/osaka-solutions-electronica-control-de-la-refrigeracion/
Hope you’re doing well and thanks for reaching out.
With respect to your query here, could you please let us know more about the anchor text you are trying to create in this case to determine on the possibility of this? You can let us know by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
The problem is that in the widget we add an html field and it always frames it, so for a simple anchor text with id= that should be hidden, a box is seen around it and it looks bad.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we would request you to share with us a link that shows this issue on our ticket system as this forum is only meant to handle pre-sale requests. Thus please
Create a New Ticket here with enough details for us to check.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Map Markers dont show…All of a sudden the map markers are not showing on the map and it causes me a lot of phone calls. Can you help?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, There are a few things that need to be ensured before your listings can properly appear on your map.
- Each listing must have geolocated information attached to it (latitude and longitude)
- The listing must appear in the current results. For example, if you have 40 listings but only show 20 per page you will only see 20 pins on your map.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Can I upload my own map markers?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, it is not currently possible to upload you own map marker icon by default but instead you can change it to your preferred choice from our selection list. To find this list navigate to Appearance > Customise > Listings. > Map Marker icons as shown here: https://prnt.sc/AxH1Gumnk6wC
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Another issue that I have if you can keep helping: I want to show the full address of the listing but it shows only the county and not the exact address
Hope you’re doing well and thanks for reaching out.
With respect to your query here, could you please let us know where you are encountering this issue. You can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
is it possible to import my listing website in wilcity to listify?
there is custom fields in the current website.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well the current importation process involves the use of the WP All Import plugin. Therefore if the wilcity does support importation using this plugin then it can be done. Other than that you can use the WordPress Importation tool for that under your Wordpress admin > tools section. Please note that with the WP tools this is not guaranteed to import custom fields used on your site as well.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
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