11491 comments found.
I have used this theme for a while. The charge I get using Google maps or Mapbox is just so expensive and I don’t think the number of transactions im being charged for matches the number of views. It seems like the theme maybe calls the maps API unnecessarily, meaning I’m paying 100s a month for maps API? Has this come up before? Thanks
Hope you’re doing well and thanks for reaching out.
With respect to your query here, apparently we have not had this before. If you see this kind of thing happening it could be that your API Key is being used else where. Could you please try changing it to see if you notice any change? If you do not you can go ahead and consult the Google Maps console support about this matter to have it investigated by their internal team.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Ok, for example I have 67,000 page views equating to about 655,000 “tile requests” from Mapbox. Does this sound correct? That’s about 10 “tiles” per request? Do you know how many tiles is needed for a single request from listify? Thanks
Hope you’re doing well and thanks for reaching out.
With respect to your query here, with the theme we do not have any measurable figures in place of how to count the tiles or requests made. This is all done from the mapbox end in relation to your entire site visit. To get better clarification of how this is counted in relation to your site please contact the Mapbox team to further assist you with this.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi Brian, Thanks – I’ve followed up and they have come back with the below:
” I suggest switching over to Mapbox GL JS as Mapbox GL JS versions 1.0.0 and higher are billed based on map loads. Looking at our Pricing page, it does look like 65,000 GL JS map loads would cost about $75, whereas 650,000 Static Tiles API requests costs about $225, which suggests that moving to Mapbox GL JS would indeed save you some money..”
The problem is I don’t know how I switch as I’ve just followed listify instructions to copy the default access token from Mapbox. (https://kb.astoundify.com/article/1070-creating-a-mapbox-tileset/) which looks like an old article. Can you please tell me how I can use the version they recommend? Thanks
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well `apparently our MapBox integrations are coded internally and we do not have a specific option to change the versions used. This would be something that requires customization in order to achieve but we do not cover that within our support scope. I can recommend consulting a team you’d like to work with – an expert in coding customization would definitely be able to assist with making this change for you by submitting requests to https://services.xtendify.com/.
If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
ok, does listify have any plan to move the Mapbox.js to Mapbox GL JS – as Mapbox.js (which is how listify theme is configured to use) is deprecated and no longer in active development:
https://docs.mapbox.com/help/troubleshooting/transition-from-mapbox-js-to-mapbox-gl-js/thanks,
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we have not had any upgrades for the Mapbox feature of yet, however i have gone ahead and forwarded this as a suggestion to the team to look into its feasibility. In case i get anything from them i will let you know.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, I have a pre sale question. I want to build a website where people can list their business and under their business they should be able to add their products and services. Can this be possible with this theme functionality ?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, absolutely this is possible to achieve with the theme alongside the Products for WP Job Manager plugin. This helps you link products within the listings you have on your site. See more here.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Can I create apartment listings, job listings, and air bnb listings, all on one site?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, apparently the listify theme is used as a listing directory theme, thus you can post any listing however for the jobs listing they would not have some functionality like for applications and so on. With the job listings i can recommend checking out our Jobify theme instead.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I have renewed the support but my license is not renewed in my Astoundify account.
Resolved
Hi there
Glad to hear that you were able to resolve this from your end.
Regards.
Hello I created a ticket 3 days back and till now no one answered! the theme documentation is not cleared..there’s no ready template to be used, we need to create pages and blogs from scratch ? do we need to buy elementor to be able to use it for pages design? also I couldn’t find the other required plugin In plugin search wordpress. please answer my ticket … as am blocked from work!
Hope you’re doing well and thanks for reaching out.
With respect to your query here, apologies for the delays but just checked and noticed that your ticket was handled, could be it did not get to your inbox. Usually, you can import the demo template of the theme once you install it. However, it does come with the required plugins which you need to install. As for Elementor the theme is compatible with Elementor. Please note that you do not need the pro version of Elementor in order for the theme to work. The free version of Elementor would be just fine. However, to make the theme compatible with Elementor you will need the Elementify plugin which is paid. This plugin will allow you to build the pages with Elementor using Listify sections/elements.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
is possible to have booking with this theme?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, Yes it is possible to have bookings with the theme but you will need the WooCommerce Bookings plugin.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Is it possible to add a text block on top of each category pages. Different texts for each categories? thanks
Hope you’re doing well and thanks for reaching out.
With respect to your query here, Well the addition of text blocks within category pages can only be done on a custom approach since the categories uses specific template from the theme.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
hello just bought this theme…and install but can see nothing. not a the child theme or how to install plugins. please help thnx
Hope you’re doing well and thanks for reaching out.
With respect to your query here, could you please let us know where you are encountering this where by sharing your site credentials via ticket. You can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I already created a ticket… please I need to move on with the work!
Hope you’re doing well and thanks for reaching out.
With respect to your query here, I have gone ahead and installed the child theme which was not present, and also installed and activated the plugins required. More to that I have done a quick demo import for you. Kindly check this from your end and let us know.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, I have some questions before purchasing the theme:
1. When my customers pay to submit their listings, is there a way to charge them automatically every month/year? I want automatic renewals.
2. In the “Add your listing” form, is it possible to add a field for my customers to add their products (with title, description, image)?
3. Can the theme be fully translated into Spanish?
4. About the homepage filters: can the first filter be a dropdown menu with a list of categories? And can the location filter be a dropdown menu with a list of cities?
Please answer these questions IN DETAIL and ACCURATELY. Thanks a lot!
Hope you’re doing well and thanks for reaching out.
With respect to your query here, on your first query, you can charge customers subscriptions in order to submit listings. This can be possible with the WooCommerce subscription plugin.
As for adding a field for your customers to add their products, this can only be possible with an external plugin known as the field editor. However, as another solution, there is the products for wp job manager, which allows you as an admin to create products and your customers can opt to link them in their listings.
Regarding translations of the theme to full Spanish it is possible to achieve that using a variety of translation plugins like Loco or WPML.
As for the filters, it is possible to have both the category and location/regions field with a dropdown from which users can choose from. For the location option, however, you will need to use the regions plugin to achieve that.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, please before buying your product I have few questions. I want to build a website that people can buy and sell on it. 1- items no longer needed.. 2- cars 3- houses 4- books used and new… so am asking what additional expenses I need to pay for extensions other than the theme cost to make it fully functional. for example google map api is free or with charge? other extensions?
thank you
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well the listify theme is more of a directory theme than a buy and sell theme. You can list items such as cars houses and books. But having to sell them would still be achievable but within the listings themselves. Regarding additional expenses there will be additional paid plugins that you may be required to buy in case you intend to have more features to the theme. You can view a list of additional plugins that work with the theme here.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, when using Listify theme with WooCommerce subscriptions, what is the difference between the option “Subscription Type” for the products. The two options are “Link the subscription to the package (renew listing limit every subscription term).” and “Link the subscription to posted listings (renew posted listings every subscription term).”?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well with the two subscriptions types they may differ in terms of functionality. The Link the subscription to posted listings ties the expiration date of listings to that of the subscription itself.
In other words, as long as the subscription is renewed by the user, listings will remain active. Once the subscription ends or is cancelled, listings will expire.
If the subscription is re-activated after it has expired, the listings will go back to being published again.
For example, if the subscription is renewed every month, and the package limit is 10, the user will be able to submit 10 listings every month using this package.
The expiration date of these listings won’t be related to the subscription itself, that’s a separate setting which defines how long listings stay published for.
Once the subscription ends or is cancelled, listings will remain published until their expiration date is reached. However, once the package limit is reached, the user won’t be able to create any new additional listings anymore, unless they re-activate the subscription.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi,
I am looking for a theme, which is like TripAdvisor when it first started. Allowing people to create an account (for free – i don’t want to sell listing packages) and add local businesses and leave their review for other to see – does this allow for people to add listings for free?
Also, can a business sign up and claim the listing and add additional detail?
Thanks,
M
Hope you’re doing well and thanks for reaching out.
With respect to your query here, this theme does not really look like tripadvisor by default in terms of design but in terms of functionality-wise, it can perform some of these functions.The listify theme has an option to allow users to add their business listings for free and paid. In additional users can also claim them for free of in a paid method. They can also leave reviews for the business as well for others to see.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi! I’ve been looking for a one-in-one solution for use in an ad directory for a long time.
Ads are categorized.
I would like a form that, when completed, would send the message to all advertisers in that category.
Useful for quoting the price of products and services, in an easy way.
Do you have the resource? Do you know if you can implement it through a plugin?
Let me know. Thanks. 
Hope you’re doing well and thanks for reaching out.
With respect to your query here, apparently such an implementation is not within our theme and in order to add that it would require additional customisation to the theme code. At the moment we can not really specify a plugin that would perform the said functionality but you can try mail marketing plugins or forms plugin to achieve that.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Greetings,
I am interested in purchasing your product, but I would like to confirm a few details first. Specifically, I am looking for a platform similar to Airbnb, where property owners can list their properties and manage bookings, while users can make reservations, payments, and manage their orders. Can you confirm if your product offers these features? Additionally, do you provide installation and customization services after purchase? Lastly, can you share a demo that has a booking feature implemented?
Thank you in advance for your response.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well, it is possible to achieve a similar site to how the Airbnb website works but in terms of design, it would not really look exactly as that. When it comes to the functionalities you have mentioned you can add bookings and reservations but they will rely on the WooCommerce and WooCommerce Booking plugins. Here is an example demo showing how this works with our theme.
When it comes to customizations, you can consult the team on Xtendify regarding the custom work you wish to apply via this website.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi. Is the issues with FacetWP 3.9 solved? I just bought FacetWP and I cannot get any filters showing in the shop (Woocommerce) Thanks in advance
Hey there,
Thank you for reaching out,
Could you please share more context at our support https://astoundify.com/support/ ?so our technical team will look into it.
Thank you
If we can, can we build a directory website with these features? For example, a restaurant directory:
- accept front end submission from users
- if a user want to submit a new restaurant, it will check for existing restaurant. If its a new restaurant, continue submit.
- if a restaurant is already existed in the website, the user will be asked to submit for a review instead to avoid duplicate venues
Thanks for reaching out to us.
With respect to your question here, yes you can use a the theme to setup a directory site. Our theme however uses the wp Job Manager plugin, which is bundled within it and is quite key in setting up the directory site. It would also be possible to achieve point 1 above but it would not be possible to achieve 2 and 3 by default.
I hope this helps.
Kind Regards,
John from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi Folks I wonder if you can help.
We have taken over a site using your theme but find a rather odd version difference.
On here the latest version is 3.1.5: Feb 08, 2023, but the site shows version 5.12.1 which is very odd.
Can you let me know if this is correct?
Of course the client is happy to purchase a new licence, but it is rather worrying that the website version is higher than the versions declared on Theme Forest!
Regards
Hey there,
sorry for the late reply
With respect to the query here, the latest theme version is version 3.1.5. We do not have any theme version as 5.12.1.
I hope this information helps.
Kind Regards,
John from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi I am looking for personalized listing ( to real estate agency ) in the dynamic page ( customer profile / single announcement page or other ..) sync with the subscription system
1- possibility to Customize field / added modified deleted Option: example: add 3 phone numbers – integrated zoom (like WhatsApp) – add a button or other fields – text zone …
2- multilingual
3- possibility of displaying / hiding ADS advertising
4- visit statistics for subscribers
5- integrating short code
6- Hide competitors in premium offers
Note :
-Possibility to create iOS/ Android mobile application (or with another plugin)?
- Do you offer special customization services?
-Can I send customer requests to technical support ?
Thanks
Hey there,
sorry for the late reply
With respect to the questions here:
- You can use “WP Job Manager – Field Editor” plugin (not bundled within the theme) to add, remove, disable, and edit any fields.
- The theme is compatible with WPML. You can hence use this plugin to have your site as Multilingual.
- Unfortunately the theme does not provide a feature for this. It all depends on where you add the ads.
- The stats you can have a view of are the analytics of contact clicks and submissions made through your entire site from your listings.
- Sorry, where would you like to integrate a Shortcode? Please do note creation of custom Shortcodes is something that would entail custom work.
- Unfortunately this functionality is not available by default.
- I’m afraid we do not have a mobile application in place. I’m also not aware of a plugin that would provide the exact functionality as our theme.
- As for customizations, I would recommend reaching out to our team here: https://services.xtendify.com/ .
- We only provide support for theme related queries. if these will be theme-related questions, yes you can open a support ticket about them.
I hope this information helps.
Kind Regards,
John from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello dear developer, can you please tell me if it is possible with your theme/plugin to make something similar to Last Minute found here :
https://www.go-thassos.gr/visiting-thassos/hotels/all/dealsAnd maybe early booking too :
https://www.go-thassos.gr/visiting-thassos/hotels/all/offers ?In case of Last Minute where the external user can add some ads with their empty rooms with date and the system will list them in chronological order based on start date/month ?
Please take a look and thank you so much !
Can your theme/plugin do this ? What do you recommend ?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, our theme can design a directory listing website such as the one shown in your example but the layout presented there will not be the same and so are some of the features there. Every theme is designed to have different features and different layouts.
>With the Listify theme, you can add listings and also include ads or products for promotions, and also include bookings to listings. All this can be handled via the help of WooCommerce, WooCommerce Bookings, and Products for WP Job Manager plugins.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you, the solution i see is the following :
Can your theme put in chronologically order the ads (by default or by custom selection) from the entry date (not the actual date when the ad was made but by the date it says it starts from) ?
If it can do that it will list all ads in chronological order (by the entry date the client entered) just like in the last minute link above, i believe.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, the listings can be displayed in a chronological order or a random order based on your selection that you wish.You can check the listings via our demo here.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello I hope this theme is really compatible with elementor pro, it’s the third time I buy a theme with these features and in the end I realize that it is not the case
good reception
Hope you’re doing well and thanks for reaching out.
With respect to your query here, the theme is compatible with Elementor but you will need to get the Elementify pro plugin which makes the theme fully compatible with Elementor. With the plugin you will be able to build WordPress static pages with the Elemenot page builder easily.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you for your réponse
Much Welcome!
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