552 comments found.
I have two support tickets unanswered from 2 days ago. We’ve paid for support and so we expect faster response times.
Hello,
Our staff is answered you on the forum. Please check there
Thanks a lot
Hi, i am trying to get a responsive table that splits based on rows and not on columns. for example if i have on the first row 1 2 3 4 5 and in the second row 6 7 8 9 10 when the screen shrinks i want it to appear 1 2 3 4 5 6 7 8 9 10. How can i do that ?
thank you
Hello,
If you give me more live examples of your purpose, I can clarify your situation more clear and give you direct responses.
BTW, Our theme is based on Bootstrap and you can use column classes for responsive edges. But remember bootstrap 12 column cannot split into 5 columns.
Lets say you need to show 3 (first row) + 3 (second row) columns, you should set some classes like
<div class="col-xs-2 col-sm-3 col-lg-4"> ... </div> <div class="col-xs-2 col-sm-3 col-lg-4"> ... </div>
col-lg-4 declares your data 1/3 on large screens larger than 1200px.
col-sm-4 declares your data 1/4 on medium screens between 769 – 992px.
col-xs-2 declares your data 1/6 on small screens lower than 768px wide.
Thanks
Can post categories be displayed in list format and can custom icons and images be used in post excerpts?
Looks you are asking about menu icons. If it is Yes you can control and add your icons instead
Thanks a lot
Not only is Mana Theme elegant and functional, but also the support has been great. I made a few requests recently to correct some aspects related to the integration with the new version of WooCommerce 3.0+ and the answer was immediate, they resolved everything in an expedited way, which allowed me to have the website again with the required functionalities.
Very satisfied with everything!
Hello
You are welcome
Thank you
The Gallery Layout options (iMac, Laptop and iPhone slider) do not work. Even on the Mana preview page. Http://themes.themeton.com/mana/shortcodes/gallery/
Hello
Gallery on our theme is working and content is missed on some sliders. http://www168.lunapic.com/do-not-link-here-use-hosting-instead/149377635383815?9609166868Could you provide us your webiste url?.
We will test it on Mac and Iphone.
Thank you
Hello
Our developer will check the issue on slider ASAP.
Stay tuned with us.
Thank you
I installed the new version Mana 1.9.9 and have terrible problems in the integration with WooCommer, which are supposed to have been solved. Among them:
• The presentation of the product catalog and the single product is NOT RESPONSIVE (In the previous Live of the Theme this works, but not in version 1.9.9 that is updated).
• The thumbnail of the additional product images do not fit the new WooCommerce presentation (gallery-zoom, gallery-lightbox, gallery-slider).
Hello
Could you provide us your website url?.
We will check the issues.
Thank you
Here we are fixed some 3.0 deprecated functions. And I’ll look at those and update soon.
Thanks
This is our URL: http://parquesofttulua.com/wp/.
Look at the font size of the products title. And I have other additional aspects that are working poorly.
If you need access to the website completely I can give you credentials.
I would like to clarify that unfortunately when I bought the Theme, I did not immediately start the web project, so I could not access the support, and it expired. I appreciate what they do, to support me in carrying out the configuration, because being a Theme of payment, I think it is fair, that the client will be guaranteed that the site will be functional, as they offer it in advertising.
Themton’s friends, thank you very much for the updates, they look amazing! I would like to continue to feed you with the bug that you can observe and thus, you always have the best themes on the market.
I had forgotten to mention that in the configuration of products in WooCommerce, the search for the Up-sells and Cross-sells is not activated. I am doing tests with a test shop, there I have installed the WooCommerce and a theme of their own (WooTheme) and this section works very well. So, it is possible that something is happening with the Mana Theme. Since you in the demo do not have products configured with Up-sells and Cross-sells, you probably have not noticed this bug.
Okay sir, I see there auto complete field issue. I’ll check it up here and let you know.
Thanks a lot
Hello,
I just updated the theme and hope reviewer approve it very soon.= V1.9.11 - Apr 21 2017 = FIX: Multiselect field conflict on WooCommerce product sectionhttp://screencast-o-matic.com/watch/cbfrfbXQCh
Thanks a lot
Thank you for your attention! Very good support. If I find any other bug, I’ll let you know by this forum.
Thank you for your compliment. If you don’t mind, please give us a review and it would be big encourage for me 
Where can i do the review?
Please visit here and see downloaded files list. https://themeforest.net/downloads
And you’ll see rating stars. I’m really glad with your another commont 
Thanks a million
Hi, Help with Contact form css. Installed Contact form 7 plugin, but the message box alignment is distorted.
Hello,
Could you share the link? I wanna inspect it and give you an advice from live action
Thanks
Hi, Please check the contact form alignment here http://clientprotos.com/magnagroupz/contact/
thanx in advance
Hello
Your website is unable to inspect. Shows the message that “context menu is disabled”. Please add the following code on your customize’s custom css:
.wpcf7-form textarea{
width:600px;
max-width:100%;
}
thank you
Got it. Thanx a lot
Hello
You are welcome. Thank you
Hi,
In the mobile, website font is looking pretty thin open sans
Though I selected, Arial bold 13 as body font in settings
Desktop looks fine.
could you please, help fix.
Thanx for wonderful support.
Hi,
Enabled inspect option, plz check now.
The Website body fonts are perfect in desktop. But are looking thin in mobile.
Hence, had to make most text bold for better visibility. Plz try check the below link u can see the difference in mobile n desktop prominently.
http://clientprotos.com/magnagroupz/services/thanx again for support.
Hello
I have tried to check it but it shows that message ” content is protected”. Thank you
Hi, Please check now. Thanx a lot
Thank you
Hello, the URL to your supporting documentation does not seem to be working? Sorry I wouldn’t normally bother you as my support ran out a while ago but I was hoping to read through the doc stuff! (docs.themeton.com)
Hello You need set out specific theme name after docs.themeton.com/mana.
For example: http://docs.themeton.com/mana/ Thank youHow can I adjust the portfolio grid to allow an item to be in multiple categories. Currently it only support one category. For example, if I have a portfolio item that is in category A and category B. The filter will only show it for category A
Hello Have you increased the post number on the post grid element?. If you don’t, it could be display only A category because of post number.
http://www167.lunapic.com/do-not-link-here-use-hosting-instead/148957209315645?5800215029 Thank youI’m not sure why that should matter. But yes, we have that setting large enough to show all results. I have an item that is in both categories. I click the filter for category A and it shows. I click the filter for category B and it doesn’t show.
Hello
Could you share me with your website url?. Also are you using the latest version of theme Mana 1.9.9?. Thank you
We are using 1.9.7. http://www.limblab.com/about-us/
Please update there your theme and let us know how is your situation. Thanks
Nope that didn’t work. Can you just answer this basic question. Will the filterable portfolio grid filter on multiple categories. Meaning can one item be in two categories. It doesn’t appear so.
Hello It is made with one single portfolio display in one category. Thank you
Can you point me in a direction to modify the code to allow for portfolio items with multiple categories?
Hello
1.First find theme folder. 2.You need to go to framework =>page builder folder =>items =>portfolio folder.There you can modify the portfolio.
Thank you
I was able to find the bug. In portfolio.php around line 168 there is this line of code: $current_filter_classes = ‘filter-’.$term->slug.’ ’; Which is incorrect. It should be ”.=” and not just ”=” - can you please change this in your next version.
Hello
Sure, we can change it to the next version.
Thank you
I will update Layer Lider, my theme is Mana but my Item Purchase Code will not be approved. can you help me 
Hello
Download the latest version from the following link: https://www.dropbox.com/s/zrs61e8ril1uxdn/layersliderwp.zip?dl=0Thank you
How do I make one page of template? I need a Example pages Contact
HELLO,
Have you used Demo data ?
Thanks a lot
No, you could help me with that.
Hello
You can see one page detail in the following documentation:
http://docs.themeton.com/mana/#page-options-sectionIn your theme package includes all dummy data xml. You can import those dummy data and those exaple pages included in the dummy data.
Thank you
Ok. Where do I write my CSS code in the child template?
You can write your custom styles in mana-child/style.css
Thanks
Thanks, What is the difference between including css code in mana-child / style.css and custom css of theme options?
Thanks, What is the difference between including css code in mana-child / style.css and custom css of theme options?
Hello
Custom css is overwriting the style.css code. Style.css is theme source css code. So custom css is easy to customize than style.css.
Thank you
Thanks. I have a problem. I want my home page to be displayed as “Home” and not as Home on Breadcrumb.
.home .tt_breadcrumb {display:none;}
Thanks a lot
Sorry, I want to change this {HOME>TOSAGUA>GEOGRAFÍA.} for {INICIO>TOSAGUA>GEOGRAFÍA.}
Have you tried translation method? Which is easy way to change it without losing changes in main theme update. Let me know if you need to know more about theme translation.
Thanks
If I want to translate the subject. How i do it
Translation is easy and please use this popular plugin and go like this video instruction.
Thanks a lot
I just updated to version 1.9.7 and it made me updated revolution slider and now none of the slides show up just a progress bar and a blank image – none of the images are loading! www.barsouthfishing.com
Hello,
Have you did something more except the slider update?
Could you share your site login details on our support site to see us it in action
Thanks
Dear customer Thank you for buying our theme. First of all, it is always better to export your previous slider template before you update the revolution slider. 1.Try clearing your cache. After updates, it’s best practice to clear the cache so you’re not mixing old cached files with new updated files. That will cause unexpected behavior. 2. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time. Thank you
Just updated and getting blank pages. Help
Hello We have already fixed this issue. We will update mana version 1.9.7 soon. If you choose your element’s no animition option, your element will be display. Thank you
Hi, Does mana work with wordpress 4.7? After upload some text page disappare on my site….
i fexed it. I just select no effect on content
Hello We fixed the problem and we will update mana version 1.9.7 soon. stay tuned with us. Thank you
Hello,
Am having a serious issue about this theme and The Tana Magazine theme.. Had search all over to write to you and not through comment, but i can’t find anyway to do so. Please reply me with an email address or something, so that i can explain what happened.
Thanks
Hello If you have really important question.please join our support forum. Thank you.
Support from won’t solve the issue..
The theme i paid for was Tana Magazine, because i want to build a news website.. But i got Mana in the download section of my profile.. What do i do?
Why am i not getting a reply for the past two days..?
Hello,
Could you provide Tana theme’s purchase code with refund request and I can give a refund for you.
Thanks a lot
Remind me NEVER to buy another one your theme – terrible code – terrible support. Shame on Theme Forest for allowing their developers to RIP businesses off for profit…. YOUR BLOX CONTENT BUILDER IS THE WORSE – seriously … garbage.
Hello,
I just replied your email message. Please reply there with some more details. I’ll try to fix it my best and asap
Thanks a lot
Hi, thanks for this lovely theme. The the latest version causes a conflict Javascript when you want to use the visual composer. Inside the page, the button “visual composer” does not work, and the lower left corner appears a pop up” javascript; “
Hello,
Are you using Visual composer for your site entirely or using both with Blox?
Means I can give you some small tip for disable blox on your site and you won’t be able to conflict those pagebuilders.
Thanks a lot
I have two problems: 1) When i use visual composer, page builder doesn’t work 2) After last update, also using just page builder there is javascript conflict.
Hello,
I wanna take a look at your site and let you proper solution. Could you send us your site details on our support forum http://themeton.com/support
Thanks a lot
Hi, after upgrading to 1.9.4 I get the error ”$item.waypoints is not a function” in “themes/mana/framework/Pagebuilder/js/?ver=b041c3452dbf644091e1873d11e1f31e”. This breaks my navigation as well as the homepage. Can you advice what to do?
Hello,
Could you send your site details on our support forum?
Please don’t forget to clear cache and check once. Latest version has some JS file changes and that might cached on your browser and working with older files.
Thanks a lot
Hi, can you please send me an URL for the support forum? When I check the links provided under “Support” here I get a database error on http://docs.themeton.com and the freshdesk links aren’t working ever…
Hello,
Where did you get freshdesk link? I need to point it correctly and we’ve moved to the separate forum 2 years ago.
Please leave us a ticket here, http://themeton.com/support
Thanks a lot
Hello! I am trying to use WPML for my site. I can successfully translate everything except the word “share” by the theme’s share buttons on my portfolio item pages. I could not find the string in the string translations section in the plugin. Do you know how I can translate this?
Thank you!
Hello,
Looks this text is in line framework/common-functions.php:778 and translation file contains it. So you might want to update the theme.
BTW please make this changes in PO file manually:#: framework/common-functions.php:778 #@ themeton msgid "Share" msgstr ""
OR use some manual php edit for your custom text.
Thanks a lot
Thanks for your reply. I have updated the theme and wordpress and I still cannot get the “share” to translate. Where is the PO file you said I should edit?
Also, since doing the update, the blox builder in the back-end is not working, and the progress bars are not loading on the pages.
hi there, blox contetn builder stopped working on the pages i have created but not the preinstalled ones, wordpress updated to version 4.6.1 automatically
Which theme version are you using sir? Please update there first and try again. If there is nothing changes, please send us a ticket with your site details on our support forum ( http://themeton.com/support ) We’ll support more efficient with your details and happy to help you there
Thanks a lot
Hi, how can i anchor a text to another text in the same page, with a smoth scroll?
Hello,
I don’t know where to use this. But I have general answer for this purpose.
Please wrap span tag and provide ID attribute on your destination element/text. Like<span id="dist">MY DESTINATION TEXT ...</span>And allow anchor tag for pointer text like
<a href="#dist">Click me ...</a>
PS: There you can achieve it with any custom methods but I believe this is an easiest way to allow without doing some php or js changes.
Thanks