Thank you for solving my problem.
Author response
It's our pleasure that we could help you in our help center.
I like the design and available templates, and I was able to customise it as needed using the features available in the theme. I also got fast response from the Support team when needed!
Author response
It's our pleasure to see your feedback on our service and product, hope you enjoy them even more :)
Whenever I have had any problem or needed help
Nika has always been fantastic.
Highly recommend massive dynamic.
Author response
Thank you for sharing your encouragement with us, It's our pleasure that we could help you in our help center. hope you enjoy our product and service even more :)
Customer support was able to correct some initial problems. I very much like the design and was able to use the template to achieve my desired look.
Author response
Thanks for your feedback on our service and product, hope you enjoy them even more :)
by Seba 3 years ago
This is a 3rd time I bought this theme for personal use and my customers and the support service is consistent as it was all these years. Don't be misled by the lack of updates, the team is working on it as we speak and was able to provide me with an early release wich fixed most of the compatibility issues so now everything works as it supposed to. Great product and an amazing support!
Author response
Thank you very much for your compliment, we're honored to see you being happy with our product and service, hope to hear more from you :)
Very quick answer.
Author response
Thank you very much for sharing your experience with us.
Excellent customer support on this one!
Author response
Thank you very much, Glad that we could help you in our help center.
there are many coincidents with this template all come together:
1st the website name is almost the name of my company
2nd the design is what I am looking for, stunning, minimalist and ver powerfull/flexible
3rd this is a surprise, but did not expected the commitment of Nika and the team in the support when we were having some difficulties, thanks for this.
Author response
Thank you for sharing your encouragement here, we're so glad to hear that you are happy with our product and service.
excellent support
Author response
Thank you for sharing your opinion with us, It's our pleasure that we could help you in our help center.
100's of bugs within php codes - no feedback - no money back
I wouldn't even give 1 star - had a good feeling by testing the preview - isn't working 2022
Author response
Hi there, Sorry to hear that. As we've checked you've never contacted us on our help center.
We will be glad to help you in our help center by visiting https://help.pixflow.net/ regardless of the type of question you have, we will answer all of them.
by atray 3 years ago
Awesome Support and really nice Theme!
Author response
We are so glad to see your feedback on our service and product, hope you enjoy them even more :)
I found very buggy, the default logo appears after personalizing, no matter how many times you try. General and page configurations doesn't work well. It's no so SEO friendly. I think is nice and easy to use, that why I put 2 stars
Author response
Hi there, Sorry to hear about that.
We will be glad to help you in our help center by visiting https://help.pixflow.net/ regardless of the type of question you have, we will answer all of them.
Great product, beautiful design, perfect support by Nika.
Author response
Thank you for sharing your opinion with us, It's our pleasure that we could help you in our help center.
Best responsive support team. This theme is so flexible and the team that helps with any questions is unmatched. I use it for both b2b and b2c ecommerce sites.
Author response
We are honored to see your feedback to our service and product, hope you enjoy them even more :)
I bought this a few months ago on the advice of some YouTube influencer "Darrell Wilson" - really regretted it. This thing is very buggy, for being version 8.1 it has trouble with basic things like:
Bad:
Headers in general. Tries to always use this default Massive Dynamic logo. Templates are not very customizable. It's just congested and difficult to use
Good: Front end editing is nice, support team is quick and friendly. Templates are pretty if you dont want to change much but words.
Bottom line: I donated $39 because I've had this thing for months and ive yet to complete anything with it. 3 stars overall, but I'll stick to Elementor based things.
Author response
Hello, sorry to hear about your experience, We will be glad to help you in our help center if you wish to use our theme again so please contact us on https://help.pixflow.net/ regardless of the type of question you have, we will answer all of them.
Thanks for your help! We had been compulsory to start from the beginning without it.
Best regards,
Jorge
Author response
It's our pleasure that we could help you in our help center.
Tell us what you think!
We'd like to ask you a few questions to help improve ThemeForest.