269 comments found.
Hi, a very nice theme. I would like to run some JavaScript code after a user logs in or a new account is created. What is the best way to include this code?
Hi xhan_oak,
Please help me to submit a ticket to https://roartheme.ticksy.com/, and give me details what you want to do after a user logs in or a new account is created, our support team will check and let you know 
Best Regards,
RoarTheme
Hi, I just purchased this theme but found there’s no way to move the image previews below the main photo and also to increase the size of the photo. It’s not as expected in the preview! Would be great if you could please provide a refund or exchange!
Hi aurio77,
Could you please help me submit a ticket with your store info via https://roartheme.ticksy.com we will help you check the issue 
Cheers,
RoarTheme
Just wanted to see if you plan to have a update for this theme?
Hi mattjl,
Of course we will release a big update for Material
Cheers,
RoarTheme
Perfect when can we expect it?
Hi mattjl,
It will be few weeks, but we are trying to shorten it
Cheers,
RoarTheme
Excited!! What can we expect?
Hi Hi mattjl,
I will be the Shopify Section, which supports Drag&Drop, and maybe some new features
Cheers,
RoarTheme
Hello,
Very nice theme, i would like to check with you some points:
1/ can we have square photos for both the collection pages and the product detail pages ?
2/ is the theme as it is – without any customization – ready for https ? all theme’s code will be ok for https site ?
3/ on the product detail – the tabs can have different titles and content for each product or they have the same titles and content for all products ?
4/ is there an option to have product photos (on the product detail page) zoomed individually ? in your demo i see only one larger photo – a collage of all photos, but we would need separate zooming on each photo.
5/ color variations do not change the photo that’s shown (the photo changes for each color variation) ?
6/ is the “limited edition” and stock count a universal field or it can be added to certain products only ?
Sorry for asking so many questions
Thanks !
Hi mariasy1962,
Thanks for your attention Regarding your questions:
- You can either upload the square photos for products, or we will help you crop the images to be squared automatically (in case you purchase this theme)
- Absolutely!
- They have the same titles and content for all. If you need them different, you need to use a Shopify app
- Could you please help me explain further about “separate zooming”?
- Yes photo changes based on choose variant. This theme supports this
- This is an universal field and it is counted for all “sale” products. We can help you make it individual if you need
Thank you so much!
Cheers,
RoarTheme
Hi there–just to let you know your theme has been featured in our latest roundup 20 Best Shopify Themes With Beautiful eCommerce Designs.. Nice job!
OMG! I can’t say thank you enough for this 
Are there any limitation for the video show at mobile? I can see the video at web(notebook) but only can show the picture at mobile?
Hi Simonho17,
On mobile, an image is displayed as the replacement of the video. This is for performance purpose
Cheers,
RoarTheme
Hello, is there anyone can tell me the font of MATERIAL logo? Thanks!
Hi Bin_0305,
The font is Bernie-Condensed Normal
Hope this helps
Cheers,
RoarTheme
Can the lookbook tab in the header be changed by myself to say ‘Contact Us’ then link to the contact us page? I am asking this because I pushing to make this theme very simple so the customer won’t have to drill down into a menu to get to the main pages. Also will the AfterShip – Tracking App work with this theme??
Hi ravraham7,
Yes you can change the navigation/header easily with this theme. For the AfterShip, it is working fine with the theme. If you have any further questions, you can also contact our technical supporters via support@roartheme.com
Cheers,
RoarTheme
How can I integrate yotpo product review with built in product review?
Hi neuralspur,
When you use Youtpo review, the built in review will be disabled. You can follow the Yotpo document to do the integration yourself. It is very easy. You can also submit a ticket to https://roartheme.ticksy.com we will help you do it
Cheers,
RoarTheme
How can I show stars from Yotpo review in catalog view?
Hi,
I think this would help https://support.yotpo.com/en/article/shopify-installing-the-yotpo-star-rating-on-categorycollection-pages
Cheers,
RoarTheme
Hello, Great Theme. I want to put the google map in the contact page to function, but it doesnt work at all. The error is related to the api key in google maps. you can see it in https://www.floraeditora.net/pages/contactos Can you help me please? Best regards, Luis
Hi uebyou,
Please help me submit a ticket to https://roartheme.ticksy.com we will help you fix the issue
Cheers,
RoarTheme
Hi, Can we compare products?
Hi zafercelik,
Product compare is a complex feature that cannot be implemented under theme technique. You need install a Shopify app for this demand
Cheers,
RoarTheme
Hi. is there a way to delay the pop-up newsletter by 5 to 10 seconds as soon as the site is loaded? Many people complained the pop-up is annoying as soon as one open the website. Thanks
Hi RemoTheBoss,
Please go to edit HTML/CSS like this http://take.ms/B9zG7z then open popup-mailchimp.liquid like this http://take.ms/3OlmD
Here you can change 3000 (represent for 3 seconds) to any value you want, for example 10 seconds should be 10000
Hope this helps
Cheers,
RoarTheme
Thank you very much for the help.
Hi Roartheme, Sorry i had to ask you this again. I tried doing what you said for my abve query. i changed the pop up newsletter time to 15000 from 3000, but when i open the site, it still pop-ups instantly, there is no difference. Can you rectify this please?
Hi RemoTheBoss,
Please help me submit a ticket to https://roartheme.ticksy.com with your store info we will help you check this
Cheers,
RoarTheme
Hi, unfortunately my support is expired as i bought this theme some time ago but decided to use it now. Therefore, i cannot submit a ticket. Is there anyway you can help me? Thanks
Hi RemoTheBoss,
No worries, just submit a ticket under Custom Request category, we will help you (no fee)
Cheers,
RoarTheme
Thank you. I have submitted a ticket!
Hi, does the RTL also include checkout page with tables placed from right to left?
Hi TBAORG,
The RTL can’t be applied in checkout process (which is handled by Shopify)
Cheers, RoarTheme
Hi All,
I have just purchased the Material Theme for my Shopify online shop, when downloaded and extracted, I noticed there are 3 versions.
rt-material2-v1-4 rt-material3-v1-4 rt-material-v1-4
Which one is the latest?
Best Regards Kim Pedersen
Hi Kim,
They are just the skins. The only difference is the configuration. Basically they are the same
Cheers,
RoarTheme
Thank you…
Closed
You’re welcome
Best Regards,
RoarTheme
How do I open a new Item???
Hello Support,
I have yesterday purchased your template Material for a Shopify Online Store and must say so far I’m pretty impressed with it… Tried a few others but they where no good at all..
But I have this problem, We sell cosmetic (www.majicbeauty.com) this is our corporate website. One of the products we have is called Eye Majic and they can have up to 20-30 different color variations.
I can’t use the color block (50×50px) as they are far to small.. So I uploaded a picture per shade and associated it with the shade… So when a customer click on a shade the shade picture is shown and they can use the Zoom to look at it closer… All good
But if I have more than 7 – 8 pictures (in one Collection / Product I have 28 Different Shades) and then there is a huge space from the product to the product description.. Can’t these pictures be inserted in some kind of scroll on the left side of the picture showing? Some of the other templates I tried had that feature..
Any solution would be well received..
Thank you and kind regards
Kim Pedersen
Hi Kim,
This is just a small tweak. Please submit a custom request via https://roartheme.ticksy.com we will help you on this (no fee)
Cheers,
RoarTheme
Hi Roar Theme,
I did that yesterday but haven’t heard anything from them, that’s why I posted it here.
Cheers Kim
Hi Kim,
No worries. I will check for you right now
Cheers,
RoarTheme
Hi Roar Theme
Is there a way to remove Infiniti Scroll on the front (home) page ? In the section (Our Collections) ? Or Featured Products ? I would like to have this as a grid showing all Collections or Featured Products I have (so if I have 12 products or Collections, it would show all 12 on the Homepage in a grid format… I have already un ticked the Infiniti Scroll on the Collection Page.. But that didn’t do anything.
Thank you Kim Pedersen
Hi kdpedersen,
Our Thomas is with you in the ticket system regarding this question
Cheers,
RoarTheme
how would I be able to duplicate mega menu if I want to make more mega menus? What files do I have to make changes to?
Hi,
We’re so sorry for the late reply because we are temporarily off from November 21, 2016 to November 25, 2016 for our annual trip.
Please help me submit a ticket to https://roartheme.ticksy.com, our support team will check for you ASAP
Best Regards,
RoarTheme
Hi guys I absolutely love this theme by themeforest if your thinking about purchasing you will be blown away. I do have one support issue all of my oroducts are saying unavailable and they can not be purchased. What is the reason for this I emailed the support team with my shop name and login details. Please help as soon as possible as nothing can be purchased on my site at this time
Hi KMitch90,
We are now checking the issue for you. Please don’t worry anything
Cheers,
RoarTheme
Is their any way to remove the stock notices on the product, even when their out of stock?
Hi thegraphxbyashanti,
Please help me submit a ticket to https://roartheme.ticksy.com, our support team will check for you
Best regards,
RoarTheme
Is there a color and font preset for the winter setting?
Hi joshbedo,
Do you mean for this demo http://rt-material3.myshopify.com/
Best regards,
RoarTheme
hi guys, It’s been one year since the last update. Are there any plans to update the template in the near future?
Hi mobtrack,
Of course there will be an update in near future which includes many cool features. We are in process now
Thank you so much!
Cheers,
RoarTheme
good to hear. On a side note, does your template support Oberlo’s Dropshipping app? We are currently in the process of building an ecommerce site built on Shopify engine able to sync with Oberlo drop-shipping app.
Hi mobtrack,
There are plenty of Shopify apps out there, so we cannot predict exactly the result for every single app. However, our theme is built based on Shopify standard, and you can count on this
Cheers,
RoarTheme
Hi Dear, Issue Solved, but i need to know how can i change the products tabs names and content(like if i want to remove the tweet now button in in the Get Discount tab) ??
Hi moath83,
To change the tab name, please go editing the language like this http://take.ms/nvLLy then navigate to Products > Product
For the Get Discount Tab, you can remove the overall tab only, by going to Customize them > Product Page > Tweet to Get Discount code. You can’t change the tab content via theme settings. If you want to do this, you need to do coding in Snippets > product-tab.liquid.
Please contact us via support@roartheme.com in case you need to make change in the tab content, we will help you
Cheers,
RoarTheme
