269 comments found.
Hello, is there a way I can use your dummy data for my store? I don’t want it to be empty.
Hi hautie,
All of the data in the theme is for demo only. Usage is at your own risk 
Cheers,
RoarTheme
do you have he csv file?
I am so sorry but we don’t provide the CSV file (which contains products data) in this theme
Besides, the dummy data is really useless so I recommend you to create your own
Cheers,
RoarTheme
Do you also support email marketing services other than Mailchimp and Campaign Monitor?
Hi waterprep,
At this time, we only support Mailchimp and Campaign Monitor for this theme 
Which email marketing service do you like? I may check for you if it can integrate into this theme
Best regards,
RoarTheme
klaviyo
Hi waterprep,
Pleas help me contact klaviyo because they have apps available for Shopify platform
Cheers,
RoarTheme
I don’t understand your answer could you explain?
Please help me refer this app https://apps.shopify.com/klaviyo-email-marketing
Hope this helps
Cheers,
RoarTheme
So is it possible or not? That’s the only thing I need to know. Maybe it’s because my English is not that good, but I still don’t know what you mean with refer this app… Do I have to ask them and what do I have to ask. It’s not making any sense to me…
Hi waterprep,
I am so sorry for not explaining in details. This is possible to do, and all you need is installing the app I mentioned in my previous comment.
If you have further questions, please feel free to let me know
Thanks!
Cheers,
RoarTheme
Hello, i bought ur gr8 theme, but my logo comes over the slider, how can i shift the slider down?
Hi moath83,
Please send me your store URL, we will help you check this
Thank you so much!
Cheers,
RoarTheme
Hi Dear, Issue Solved, but i need to know how can i change the products tabs names and content(like if i want to remove the tweet now button in in the Get Discount tab) ??
Hi moath83,
To change the tab name, please go editing the language like this http://take.ms/nvLLy then navigate to Products > Product
For the Get Discount Tab, you can remove the overall tab only, by going to Customize them > Product Page > Tweet to Get Discount code. You can’t change the tab content via theme settings. If you want to do this, you need to do coding in Snippets > product-tab.liquid.
Please contact us via support@roartheme.com in case you need to make change in the tab content, we will help you
Cheers,
RoarTheme
hi there,
can you help making the header paralaxx?
Hi lmunozb1,
This theme does not support header in parallax. If you need, please help me submit a ticket to https://roartheme.ticksy.com with the parallax style you want. We will check and let you know
Cheers,
RoarTheme
The Theme is to large to upload to shopify? what do i remove?
Hi,
This happens when you are trying to upload the incorrect .zip to Shopify. 99% of the time this happens when the folder that was downloaded from Themeforest was NOT unzipped beforehand.
Within the folder there are 4 items – Readme.txt, Changelog.txt, Documentation folder and Packages folder. The file you have to upload to Shopify is a .zip file in Packages folder.
Hope this helps
Cheers,
RoarTheme
Thomas!, thank you for your help!, it has been a pleasure work with you!, great service!
Thank you so much 
any way to add more tabs to the 4 at the bottom of the products page? Also, can I eliminate the “limited edition” bar thing and add an intro to the product description at the top near the price? can the third column “also love” and “just seen” be removed?
Hi ALUCY,
All your questions (exclude the one regard the intro at the top near the price, need to be customized) are possible to modify, we will help you do this in case you choose this theme
Hope this helps!
Thank you so much
Cheers,
RoarTheme
How to display new arrivals and best sell products ?
Hi koolcloths,
Please follow our document here http://docs.roartheme.com/shopify/material/#!/homepage
Hope this helps
Cheers,
RoarTheme
I see that there is only to set collection option.But How to display new arrivals and best sell products automatically ? I do not want to create new arrivals and best sell products categories.It is show auto.See my store.I did it .But i can not show automatic.I need it auto.
I created a collection “All” and set “Oldest to newest”.It is working good for New Arrival Products .But have a problem for ” Load more…” button.
There is 2 “Load more” button - 1. For New Arrival Products 2. For Most Popular When i click anyone ,both of this 2 work together means load more product for both.Please fix it & tell me that how can i fix? because it will create more collection for home page.
Mention:i create a new liquid name “spinner5.liquid” and copied code from “spinner2.liquid”.I used it for ” —- New Arrival Products —-” to load more products.
:: see url of “Load more…” for New Arrival Products is only https://koolcloths.com/ that is not correct ,that should be https://koolcloths.com/collections/all/?page=2
- I gave access to you via email
Hi koolcloths,
I checked and see that your request is now being handled by one of our supporters
Thank you so much!
Cheers,
RoarTheme
When it says the the theme is RTL ready – does it mean that i need to do something in order to make the RTL work or that it’s working already and i need only to set up my store?
Hi,
It’s working already and you only set up your store (turn on in theme settings)
Hope this helps
Best regards,
RoarTheme
Hello, How do I send a link to a specific vendor’s items on my site? for example, like a link to all clothing by nike etc.
Hi ruddyred,
You can use this <your store URL>/collections/vendors?q=nike
Hope this helps
Cheers,
RoarTheme
yes it helps. Thank you.
You’re welcome
Best regards,
RoarTheme
Hi I purchased your theme its very good but I need your help that i want to enable RTL and want to make site in arabic language when its RTL. Can you guide me how to do?
Hi wmexpert,
Thank you so much for choosing our theme
To enable RTL, please go to Customize theme > General > RTL Style
Hope this helps
Best regards,
RoarTheme
How to create multi language site with this theme? Can you give any idea?
Hi wmexpert,
The only way to create multi-languages in Shopify is using an Shopify app. Please contact Shopify for advice
Cheers,
RoarTheme
Hello, I want to use your template, it is beautifl, I just have one issue, our products have “finishes”, instead of colors, and we need to add the photo of the finish to be shown, can we do that?, also, we use textures, so a finish may come in two different textures, can clients filter by texture too?, And most important, for that same reason our clients should have the option to select the finish-texture desired direct on the product description to be able to see the photos and purchase it, can you help me to do that?, do you offer custom service for this theme?, how much would that cost? Thank you!
Hi jclf11,
Please help me submit your request to https://roartheme.ticksy.com our technical supporters will catch you there with answer in details
Thank you so much!
Cheers,
RoarTheme
Main menu is somehow not working, all the links on the main menu is taking me to the landing page i.e https://xogratitudejournal.com/ instead of its respective pages. I tired with custom url as well as pages in menu, but its not working.
I tried to raise a ticket but its giving me purchase code error which is strange.
Hi tibetanitech,
Please send me an email to support@roartheme.com or phil@roartheme.com we will help you out
Thank you so much!
Cheers,
RoarTheme
Hi, I have 2 questions before purchasing your theme.
1. Am i able to arrange the product that show up in the “Featured Products” and the “The Collection” sections on the home page? I noticed they are currently arranged in alphabetical order. I would like to carefully select the product order.
2. For the footer, I would like to remove the “Footer Menu” column and have only 3 columns, the current footer is 4 columns.
Please let me know.
Hi dngo005,
Thank you so much for your attention!
1. Yes you can arrange your products in admin, collections section
2. We will help you remove if you choose our theme
Hope this helps
Cheers,
RoarTheme
Please let me know.
Hi dngo005,
This is just a small tweak and we will help you in case you choose the theme
Cheers,
RoarTheme
Hi! I want to but the Material theme, but I noticed that it has not been updated in a while. Are you still providing updates and maintenance for this theme? Thanks
Hi camel2kallon,
We always keep updating on all of our themes. Please don’t worry about this
Thank you so much!
Cheers,
RoarTheme
Thank you for the reply roartheme, just bought!
Thank you so much, camel2kallon
Hi! I’ve bought this theme a while back, and I was wondering, is it possible to make the images on the product page and quick look not go on forever down the page like this? Product page: https://cdn.shopify.com/s/files/1/1379/7669/files/Screen_Shot_2016-08-13_at_12.34.00_PM.png?9081688687776483381 Quick look: https://cdn.shopify.com/s/files/1/1379/7669/files/Screen_Shot_2016-08-13_at_12.41.35_PM.png?9609564481194049692
You can also check this live here: https://www.jasgraphictools.com/collections/full-store/products/lovely-watercolor-effect-actions
I would like to know if there’s a way to make them look like this, with little arrows that people can click to get to the next image? https://cdn.shopify.com/s/files/1/1379/7669/files/Screen_Shot_2016-08-13_at_12.33.16_PM.png?9081688687776483381
The theme is perfect, was easy to edit and it’s pretty much everything someone would need, nothing’s missing, except this little detail, you should really consider making a carousel option for product images. Thank you in advance.
Hi jasgraphictools,
This is possible to do, but it need to be tweaked in the source code. Please help me send your request to support@roartheme.com, our technical supporters will help you out
Thank you so much!
Cheers,
RoarTheme
How can i add more swatches?
Hi tamminhth,
To do this, it need to be tweaked in the souce code. Please help me contact support@roartheme.com our technical supporter will help you out
Thank you so much!
Cheers,
RoarTheme
Hello, I have used this theme for some time now. However, on my newest site, I’ve noticed that my variants title shows up twice. Here is an example: https://s31.postimg.org/5kb281mqz/variants_errror.png – What can I possibly to do to fix this asap? Thanks
Hi vividcoremedia,
Please help me submit a ticket to https://roartheme.ticksy.com our supporters will help you out
Thank you so much!
Cheers,
RoarTheme
sent
Hi Levietkien,
Thank you so much for your interest our theme
Regarding your questions,
1. Could i add right side column at product page?
=> Yes, it’s possible to add right sidebar, please check this demo http://rt-material.myshopify.com/products/expedita-distinctio
2. Will share button work with SSL https?
=> Yes, they will work with SSL https
3. Could i add more tabs in Product page?
=> No, it’s impossible to add more tabs in product page
4. When i hover the top menu at “Shop” it show subcategories but it is a bit slowly. Could you improve it faster
=> Yes, it is possible to improve it faster, after purchase this theme, please help me submit a ticket to https://roartheme.ticksy.com, our support team will make it for you
5. Could you support more languages in your theme?
=> We only support English language in this theme.
Hope this helps
Best Regards,
RoarTheme
Hello RoarTheme,
Hope you are having a good week so far and thank you for creating the very cool Material Template. However, I am having a slight problem where I imported a lot of products that had sub-categories which was converted to tags during Shopify product import. All the products that fall under these main categories, have tags on them. As the tags help to organize the main categories into smaller sub-categories or groups. However, the theme is only showing the main categories and not the tag groupings. Can you tell me how to make it show the product tags under a main category, so customers can use this to filter products quickly?
I am in a bit of a crunch, and really need this to be working, so I figure I would try to reach you here, to see if you can help or point me in the right direction. As I dont see this information in the guide.
Thanks in advance for your quick attention and help with this.
Best Regards,
Ms. B
Hello RoarTheme,
Just a heads up that I was able to find the solution/information and I am just adding the info here in case it may help someone else looking to do this. As well as I have some more questions below that I need your help with. So I was able to do this by turning on the ‘Filter Tags’ option in the Theme Customizer under Collection page. I also saw in your guide there is Collection Filtering option http://docs.roartheme.com/shopify/material/#!/collection where you can set the option to Filter by group in Colletion tab, then go to Collection Filter tab and select filter by Brand. However, is there an option have both to “Filter by Tags” so sub-categories/tag options shows up, plus the filter by Brand option as well? For it seem like you can only do the ‘Filter by Tag’ or ‘Filter by Group/Brand’ but you can’t do both?
Another question I have is, if I just ‘Filter by Tag’ and it shows on the left, is there a way that I can make it show up at the top in the body of the page? So the customer can see the tag sub-categories above the products that is displaying below?
Thanks again for doing a great job with this theme, I look forward to your help/response.
Best Regards, Ms. B
Hello RoarTheme,
HELP: Can you please tell me how to remove the Total Product count on the categories that is showing on the site? For example where it shows the number that says “100 products” or whatever the amount of products in that specific category. I need to remove that, as I dont want it to display that information and I cannot find where to disable it.
Best Regards, Ms. B
Hi infiniteme,
All of your questions belong to technique, and it need to be tweaked in the source code. Please help me contact support@roartheme.com and our technical supporters will help you out
Thank you so much!
Cheers,
RoarTheme
