This custom work it will be free of charge? Or i have to pay 1000USD to do this?

Dear sir,

“Custom work” is not free, you have to pay a small extra fee, not big as $1000. This customization cost depends on after we check your site and analyze your requirement, we will send you a quotation, if you agree, we will do it.

Thanks!

THat’s mean, that i will buy that other theme, which has already that option enable, and i will no waste any money and time with your custom work:)

Dear sir,

Sorry for late reply because we are in Lunar New year holiday within 10 days ( from 5th to 15th of February, 2016). Therefore, maybe we will be temporarily suspended and late in reply, hope you understand for us. We will support for urgent issues, please submit ticket to get support.

Thanks so much! and happy new year!

no pueden responderme a mi. y si responden a DeveloperLeague?

Hello – Please review my response to my updated ticket # MTT-0000006032. Thank you!

Please review my response to my updated ticket # MTT-0000006032.

Dear sir,

Our team sent you the feedback. Please check your ticket again.

Thanks & regards!

FAQ’s . Official Support

Dear sir,

Sorry for late reply because we are in Lunar New year holiday during 10 days ( from 5th to 15th of February, 2016). Therefore, maybe we will late in reply and hope you understand for us. We will support for urgent issues, please submit ticket to get support.

Thanks so much! and happy new year!
FAQ’s . Official Support

Please refund me my money back i have already open a ticket an i get no answer this is the number MTT-THEMEFOREST-EXTQ10D4U8

Dear sir,

We had informed that we would be temporarily suspended in support within Lunar New Year holiday. Therefore, we hope you understand for us. We will check this ticket asap for you.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Thanks for you help.

But still The section “My tickets” from my support account is empty. I cannot create new ticket because the “Official Support” link doesn’t work.

Dear sir,

Please send email to us, we will check it later because we are in Lunar New year holiday during 10 days ( from 5th to 15th of February, 2016). Therefore, maybe we will late in reply and hope you understand for us.

Thanks!
FAQ’s . Official Support

Dear sir,

For your questions. the answers here: 1. Touch the mobile navigation is very slow. =>> we tested, it works normally on smart devices.

2.. Buttons cart and myself pressing perimte not display the menu, simply load the link (I just wanna see my shopping in Quickview not go to it). 5. The responsive menu (black color) should change the color. =>> we will help you 3,4,6,7 =>> need to be customized, and you should submit “Custom work” to match your requirements.

Thanks!

FAQ’s . Official Support

Dear sir,

Please submit ticket, we will guide you how to do.

Thanks!

Thanks
FAQ’s . Official Support

Dear sir,

This speed slow is due to 2 reasons: 1. The images which are not optimized. if you use this theme on your site, it will be automatically optimized images. 2. in Cpanel of Prestashop, it will automatically save cache, if you turn this feature on, loading speed will be more quickly. you saw on our DEMO, we did not turn it on because we would like to let customer see the changable of colors ( Cpanel) without loading too many times.

If you have any question, let me know, i will assist you right!

Thanks

Hi Pls check the structured data testing tool result shows 30-50 error, nothing to do with cache or gzip etc….pls fix the error. you can see here: https://developers.google.com/structured-data/testing-tool/

Check this url: http://prestashop.magentech.com/sp_matrix/en/headphone/16-faded-short-sleeves-tshirt.html

Thanx

Dear sir,

Currently, our theme doesn’t support it.

Thanks!
FAQ’s . Official Support

Dear sir,

What do you mean ” desavilita template”? we search google and search engines, there is no result for it.

Please write in English, we will check right.

Thanks!

question what if any attempt is blocking the original module file Link.php prestashop. I’m traducioendo with google. Example: override / classes / Link.php

Dear sir,

You mean that you would like to override the core of presatshop? our theme doesn’t support this, it only support on stadard core version of prestashop.

Please confirm to me, we will answer you.

Thanks!
FAQ’s . Official Support

Dear sir,

All your questionx, our theme can match with it. Buy it and experience, we are here to serve you.

Thanks!
FAQ’s . Official Support

ok, i will buy it

Thanks If you have any question, don’t hesitate to ask us, we will assist you right.
FAQ’s . Official Support

Dear sir ,

This theme can supports multi-store, you will manage your sites more easily than ever.

If you have any question, let me know.

Thanks!
FAQ’s . Official Support

When is the next update released for 1.6.1.4?

Dear sir,

We are planing to update it, but we can’t tell you exact time. If you buy this theme, you can update free lifetime, it means that when we update, you can get new one.

If you have any question, let me know, we will assist right.

Thanks!
FAQ’s . Official Support

Dear sir

This theme is compatible with 1.6.1.2, please buy it and experience. If you have any question, please let me know,

Thanks!
FAQ’s . Official Support

Dear sir,

For this issue, please submit ticket, we will guide you how to do.

Thanks!
FAQ’s . Official Support

Thank you!
FAQ’s . Official Support

Thanks
FAQ’s . Official Support

Dear sir,

You can remove this style inside backend panel. After you buy this theme, we will guide you how to do.

If you have any question, please let us know.

Thanks!
FAQ’s . Official Support

Dear sir,

We are planning update this theme to Prestashop 1.6.1.4.

Please buy it, and then you will get the update version right after we update it.

Thanks!
FAQ’s . Official Support

Thanks
FAQ’s . Official Support

Thanks
FAQ’s . Official Support