812 comments found.
Where are the release notes of the latest version?
Hi there, The Changelog can be found here: https://merchandiser.wp-theme.help/hc/en-us/articles/208220445-Updates-History
Cheers, Adrian B
Hi, is it possible to remove the currency symbol before prices?
Hi @gio153, My colleague Hina will help you with this too in your support ticket.
Cheers, Adrian B
Hi again, As I’ve mentioned in the previous answer, it could be a caching issue. Try to empty the browser cache and give it a try again.
Cheers, Adrian B
This is a widespread issue, I’m not going to ask every of my client to delete their browser cache when visiting my website.
A solution to this would be to add it to the widget list on the shop just like the price range filter and remove the current one with CSS. Can you provide the html to add this to the widget?
I have issues with the filter on the shop. there is this that keep showing in my CSS even when I delete all the custom CSS: element.style { background: url(/wp-content/themes/merchandiser/images/shop-display-5.svg); } How can I remove this?
This only happens when using Google Chrome, I even deleted and re-uploaded the theme.
Hi again,
That seems to be a caching issue, you can try opening in Incognito mode to see is working as expected. Let me know.
Cheers, Adrian B
How can we change the page linked to the Account Icon in the header?
Hi again, Please contact us and we will try to help you with this: https://m.me/getbowtied
Cheers, Adrian B
Hi, is there any other means we can communicate without using Facebook?
Hi again,
Sure, you can also open a support ticket https://merchandiser.wp-theme.help/hc/en-us
Cheers, Adrian B
Hello again Ousamma,
You can change the page assigned as “My Account” under WooCommerce > Settings > Advanced. Changing the My Account page there will change the page linked by the My Account icon as well.
Sure, you could normally submit support requests via the theme’s help center here: https://merchandiser.wp-theme.help Facebook is a backdoor we thought might help us get in touch since your support expired.
Please consider extending support for Mechandiser while it’s on sale: https://themeforest.net/item/merchandiser-ecommerce-wordpress-theme-for-woocommerce/15791151
Cheers, Adrian.
Is it possible to display the image of the products on the wishlist page when using a mobile device?
Hi again, Sure, you can achieve this using a bit of custom css code.
Please contact us on fb, this way we can proper answer all your questions. https://m.me/getbowtiedCheers, Adrian B
We don’t use facebook, do you have an email address?
I simply added this additional CSS and it did the job, thanks
.woocommerce #yith-wcwl-form .wishlist_table .product-thumbnail { display: table-cell; }
Sure, this custom css code should do the trick.
Cheers, Adrian B
I believe the Cache leads to issues with the wishlist page. If are not login and you open the wishlist page and then go back to the shop to add additional items, the additional items will not show up on the wishlist page. How can we solve this?
in addition the wishlist count on the header display the proper amount of items in the wishlist, but the wishlist does not show the additional items.
Cheers, Adrian B
Thank you
.
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Can the External/Affiliate button open a new Tab instead of loading the url on the current page?
WooCommerce doesn’t provide an options to choose that. I found a plugin that can help you with it: https://wordpress.org/plugins/wc-external-product-new-tab/
Cheers, Adrian.
Thank you, this plugin is cannot be activated because “the header is missing” but I was able to find another one that works fine only in the product page. In the wishlist and the quick view the links remain in the same tab 
Hey guys, overall, this is an awesome theme – so great work and thank you! Quick question: is the VC Frontend Editor supposed to work with this theme? It seems a bit buggy…
Would you please check it on your demo and see if you can get it to work better? Currently, when you make a change via the VC frontend editor, you have to not only save the module changes and update the page, but you also have to close out of the editor to see the changes. Normally, I can just save the changes to the module and the changes will show immediately (without having to update the page or close out of the editor).
Hi Peter,
I am forwarding your note to our developers. They need to be looking in to this.
Cheers, Adrian.
Ok, thanks.
Hello! Any way to disable/remove the blog section entirely?
Hello there,
Yes you can do that. It’s not a built-in option since WordPress is a blogging platform first, but you can use a plugin such as this one to get there with it: https://wordpress.org/plugins/disable-blog/
Hope this help.
Cheers,
Adrian.
Ok, will give it a try. Thank you!
No worries. Weekend fain!
La fel!
Hi again, how can we change the shop grid layout using additional CSS. I need more height in my pictures, currently the product layout limits the visuals. thank you
Hello @oussamab90,
You shouldn’t need custom CSS for that. Go to Appearance > Customize > WooCommerce > Product Images. You can adjust the size and the aspect ratio of the images there.
You can also adjust the appearance of the product images in the shop by adjusting the shop options under Appearance > Customize > Shop.
Please consider extending your support plan. We’re running a flash sale on Merchandiser until the end of the day. Support will be a fraction of the cost which is the lowest right now. Check your price on: https://themeforest.net/item/merchandiser-ecommerce-wordpress-theme-for-woocommerce/15791151/
Hope this helps,
Adrian.
How can we change the restriction of 12 character password?
Hi again, That is a WooCommerce security measure. You can try using a plugin to change the WC Password Strength.
Cheers, Adrian B
You are the best! Love your theme and support. I really suggest this theme to anyone looking to build a great ecommerce
Good stuff. Thank you for recommending it. Don’t forget to let them know Merchandiser is on sale until the end of the day. https://themeforest.net/item/merchandiser-ecommerce-wordpress-theme-for-woocommerce/15791151 They can get it for $44 instead of $59.
Cheers,
Adrian.
Amazing, its such a good deal I want to purchase it again.
Hi, I made the mobile menu slide-out background color a nice red to match my brand colors and help spice up the otherwise completely grey slide-out. However, the X for the mobile menu close, is an SVG that I can’t figure out how to change the color for. It looks like it’s pulling the grey/black from somewhere, but I’m not sure where. How can I change it to white?
Here’s a screenshot: https://imgur.com/5o5jvTJ
Hi Peter,
I get what you mean. Regretfully there’s no way to change that color right now. I’ve forwarded your note to our developers. I am hoping they can change that with one of the following updates.
Cheers,
Adrian.
Since the update (29 July 2019), all my content only appears as shortcodes on the website. How can we fix this quickly please!
Hi there, Make sure you have the latest Merchandiser Extender installed. You can check this in Appearance > Install Plugins section.
Cheers, Adrian B
Hi, I’m not sure if it came after the update, but for me the price is displayed twice for each product. Any idea for help: https://prdruck.com/produkt-kategorie/damen/
Hi,
No, it isn’t a known issue. I doesn’t seem to be happening on your site either at the current time. Did you figure this out? Or is it still an issue?
Cheers,
Adrian.
Hi, when I click on a parent category from the shop widget I get redirected to a category page rather than filtering the shop by category. How can we change this so that when we click on a parent category the shop get filtered just like if its would be a sub-category. Thank you
Hi again,
You have the option to choose to display Products, Subcategories or Both when click on a category. You can set this while editing the main category. If you need further help you can also contact us on fb: https://m.me/getbowtied
Cheers, Adrian B
good day Is the ability of multi-sellers to work in your template?
And the personal account of the seller (from the front end)
Or maybe based on some specific plugins, can this be implemented in your theme?
Hello Nikolay,
You can use Shopkeeper, a different theme in our portfolio, in combination with Dokan – Best WooCommerce Multivendor Marketplace plugin. We know the two are compatible.
Shopkeeper is also on sale right now, you can get it for $49 (usually $69) so it would be the best time to purchase.
Cheers,
Adrian.
Hello, how do you change the sidebar’s background color?
Hello,
The sidebar background color is generated automatically based on the page’s background color. So, if you choose to have a red background, the sidebar will be a slightly darker red.
If that doesn’t work for you, I’ll provide you with a bit of custom CSS you can use to overwrite it. You can paste the following bit under Appearance > Customize > Custom CSS:
.shop-sidebar {
background: #00ff00;
}
Happy Friday!
Adrian.
Hello, the custom CSS doesn’t work.
OK, please try this instead:
.shop-sidebar {
background: #00ff00 !important;
}
Hi,
Is it possible to add &display=swap to google fonts within the <head> Example: <link rel=”stylesheet” href=”https://fonts.googleapis.com/css?family=Open+Sans:400,700&display=swap” media=”all”>
Cheers, Davy
Hmm,
Not as a built-in option or something we can help you with. Probably only by altering the header template via a child theme. Regretfully we’re not being able to help with custom coding requests.
Cheers, Adrian.
