Discussion on Merchandiser - WooCommerce Theme for Wordpress Block Editor

Discussion on Merchandiser - WooCommerce Theme for Wordpress Block Editor

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I think someone in your team forgot to upload latest version of Merchandiser. I see there are 3 versions of Homepage (Home V1 to v4) on your demo site. But there are 4 versions of Home demo pages are there in my site which was installed from merchandiser zip folder downloaded.

Home v1 Modern classic 1, Home v2 Modern Classic 2, Home v3 Single Product LP, Home v4 Product collections.

It seems most updated latest version of Home demo (= Best looking one!) is missing on your demo site.

Hi, in the support area, my colleagues will answer in detail to any question you might have: https://www.getbowtied.com/support/


Not a question , just pointing out that you probably forgot to upload one demo homepage on your demo site. We are happy using this Merchandiser theme, thank you.

it seems shop pages (shop – 2 products to shop – 6 products) under shop menu do not open and not viewable. Please check the demo site. We want to compare our site set up with Merchandiser theme with the official demo pages but not possible.

Hello, I created a first version of the site with your theme, using Visual Composer. I now want to redo all my pages using Elementor. Temporarily, while I redo all my pages in v.2, can I install Elementor, leaving Visual Composer activated, so that the users still see the site normally, while I replace my old pages in Visual Composer to the benefit of the new ones that I will make in Elementor. Thank you for your answer. Christophe

Hi, yes, WPBakery (Visual Composer) can work at the same time with Elementor. Cheers!

Hi, Thanks, Cheers!

Hi, I wanted to report a styling issue related to product variations and tax totals for Merchandiser. The ‘Add to Basket’ (or Cart) button colour is independent (i.e. not the same) from the selected theme settings. After the variation is Out of stock, the button element remains on the page, and appears lower in opacity as a result. Also, tax sums for ‘excluding’ display inconsistently at the ‘mini’ Cart. Thanks

Hi, please open a ticket, our engineers will be happy to help you. https://www.getbowtied.com/support/


Emielb Purchased

Hi! The page builder WPBakery which is included in the theme is outdated (5.7 › 6.9). This version has a XSS vulnerability: https://wpscan.com/vulnerability/11285589-1b22-4ec0-adfc-f2add70db4d7 Could you please update the theme with the latest version of the included plugins? Thank you very much!

Hi, we’ve updated the theme. You will find the latest version of WPBakery in the zip file. Cheers!

Emielb Purchased

Perfect. Thank you!

Hi! I am working on page speed optimization and trying to address LCP. I compared my site to https://merchandiser.wp-theme.design/ (which gets good scores for LCP) and I noticed the DOM is different. On the merchandiser website, the google web font Syne is preloaded, and the title is moved above the CSS.

I downloaded the latest version of Merchandiser and it doesn’t have the same DOM as the demo website. Could you please consider making those optimizations available to the theme? It would help improve mobile performance and SEO. Or, if the demo website uses a plugin that made those changes, could you please share which plugin you use? I would like to model the performance of my website after your demo site.

Hi, in the demo we use the latest version of the theme, the same one you can download from ThemeForest. For optimization, we use the best solution we found after many tests, the WPRocket plugin. Cheers!


pciza Purchased

It is good you can set products per row in shop for desktop. But it would be also good to have this option for mobiles. Default is 2 products per row but one is much more common. And another thing – expanded header menu do not respect header background color and header font color. It is difficult to set logo which would go well with dark background color and light expanded menu as we..

I’m glad everything is working properly, good luck with your project.


pciza Purchased

Regarding the 1-column shop on mobile, is there any way how to set it or a possibility it will be an option in WP Merchandiser settings?

Hi pciza, we would be happy to help you, please contact us on the support platform, but not before renewing your support subscription. Thank you!

What happened to this beautiful theme

When i purchased this theme it was white and black and with beautiful logo and very beautiful home pages. But now it look cheap in this red theme plus there are no home pages i use to have.

How can i get the old merchandiser theme ?

Hi, those colors are just an example. You can change any color, fonts, sizes, so on, you can customize the theme to fit your brand or your preferences. Also, the theme is compatible with the most popular Page Builders, WPBakery, Elementor, Revolution Slider. In other words, what you see is basically the same theme, customized to look like that ;)

Hello! I do not understand why I cannot see the two columns in the footer as it is seen in the demo. I only have the left column. this is the web: www.miwebenprueba.com Do you have any suggestions?

Thank you.

Hi, please contact our support team. We’ll be happy to help you there. Thank you!

The problem is that I do not have an active support subscription. That is why I have opened the query here. Thank you.

Hello, I have acquired the theme a long time ago because I could edit the content with WP-Bakery. It turns out that I want to use it right now after a while without using it and the content does not work with WP-Bakery. I explain; I have transferred the template to my domain, but the template comes as a text block in the WP-Bakery editor. How can i fix this?

Hi, please contact our support team support@getbowtied.com. We’ll be happy to help you there. Cheers! Romi.

Hi. Which are the latest versions of woocommerce and wordpress compatbile with merchandiser theme?

In sidebar displays it is compatible with woocommerce 5.1.x and wordpress 5.7.x

I am using woocommerce 5.7.2 and wordpress 5.8.2 and receiving errors in my server logs as this:

AH01071: Got error ‘PHP message: id was called incorrectly. No se deber\xc3\xada acceder a las propiedades del producto directamente. Backtrace: do_action(‘wp_ajax_nopriv_merchandiser_product_quick_view’), WP_Hook->do_action, WP_Hook->apply_filters, merchandiser_product_quick_view, get_template_part, locate_template, load_template, require(’/themes/merchandiser/woocommerce/quick-view.php’), do_action(‘woocommerce_single_product_summary_single_add_to_cart’), WP_Hook->do_action, WP_Hook->apply_filters, woocommerce_template_single_add_to_cart, do_action(‘woocommerce_simple_add_to_cart’), WP_Hook->do_action, WP_Hook->apply_filters, woocommerce_simple_add_to_cart, wc_get_template, include(’/plugins/woocommerce/templates/single-product/add-to-cart/simple.php’), do_action(‘woocommerce_after_add_to_cart_form’), WP_Hook->do_action, WP_Hook->apply_filters, advertencia_ingrediente, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong.

Tell me please the stable versions of woocommerce and wordpress this theme is compatible with, and also, are u going to make it compatible with the latest versions of woocommerce and wordpress?


Hi @ahumadomayte,

The theme is compatible with the latest versions of WordPress (5.8.2) and WooCommerce (5.9.0). We recommend you to update the plugin to its latest version and check if the issue persists. If it does, please reach our to our support team using the Support tab above and we’ll do our best to help you figure that out: https://themeforest.net/item/merchandiser-ecommerce-wordpress-theme-for-woocommerce/15791151/support

Cheers, Vanesa

Hi. I am using Shop with sidebar in the web. But i have noted, when someone searchs something and click enter, the “search results page” is not showing the content of sidebar, just an empty white column, with search results at the right. How can i show the content of sidebar also in search results?

In ur demo, ur search results page seems to be set “with no sidebar”, i think that inheriting the option for “shop with no sidebar” for the whole shop. But we need to use the sidebar in every shop page, also in search results.


Forgot to mention that we are using this plugin in sidebar: Product filter by xforwoocommerce (https://codecanyon.net/item/woocommerce-product-filter/8514038), as is the only one we have been able to find that filters with ajax out of the box and works with this theme.

If i use regular widgets, they are shown, but not the widget with filters of that plugin.

So dont know if this bug is plugin related or theme related

Hello @ahumadomayte,

We’re not familiar with this particular plugin so it would be best to reach out to them and ask about the behaviour as well as how to integrate this best with an existing theme.

Cheers, Vanesa

Hi Guys,

Is there an option to change the layout of the single product page, or it is the only one shown in demo?

Hi RojerWater,

That is the only option available with this theme. Our theme Shopkeeper has more options. Maybe you can find something suitable in that one.

Are you looking for something in particular?


Hi Adrian,

Thank you for your reply.

The reason i like this theme is that it does not use any page builders and relies only on Gutenberg. How much Shopkeeper have the WP Bakery dependency?

The demo pages of Shopkeeper are built using WPBakery, so it is still defendant on it, but we’re currently working on releasing a new update that will turn it into a block-based theme. So it will move away from the WPBakery page builder as well.

Cheers, Adrian.

Hi. I have been with this theme for 5 years in my store, and one of the only things I have always missed is that on the product page you could make sticky the product image and the gallery, until they reach the end of their container, or tabs. Because if you have a very long short description, or you start adding information through hooks or plugins, the image stays on top and you see half of the screen blank while you scroll (half page design in single product).

I have tried many ways: with javascript, plugins, css and I have not succeeded. I’ve been close, but I haven’t got it.

Is there any possibility that you can add this feature?


Hello there,

Happy to hear you’ve been sticking to this theme for so long. I am forwarding your note to our developers, maybe they can implement such functionality in a future update. It makes sense, I know what you mean, we’re having a similar approach on Shopkeeper: https://shopkeeper.wp-theme.design/shop/categories-grid/the-barbershop/button-embellished-printed-cotton-jersey-top/

Cheers, Adrian.

Hi. Yes, 5 years now…. and hope to be 5 years more at least…. Great theme, and great update (we are still recoding all, as our web with merchandiser v1 was very customized, and lot of changes were made in v2.).

Im also using shopkeeper for other web :). But what i want in merchandiser is exactly the opposite: to stick product image and gallery, while short description scroll.

I have come with a very simple css solution to this.

@media only screen and (min-width:64em) { .woocommerce.single-product .page-wrapper { overflow: unset; } .woocommerce .product_content_wrapper .product_wrapper { display: flex; } .woocommerce.single-product .product_content_wrapper .woocommerce-product-gallery { position: -webkit-sticky; position: -moz-sticky; position: -ms-sticky; position: -o-sticky; position: sticky; top: 65px; } .woocommerce.single-product .product_content_wrapper .product_wrapper { width: 100%; } .woocommerce.single-product .product_content_wrapper.layout_half .product_wrapper .product-gallery-wrapper, .woocommerce.single-product .product_content_wrapper.layout_half .product_wrapper .product_infos { width: 50%; } }

The last two rules, where i modify the width from 200% to 100%, and from 25% to 50%, is because if not, when resazing with chrome inspector, it breaks things.

Also, as this is using position:sticky, maybe in some browsers it wont work. This is all that my knowledge can do, as i am not professional programmer.


Merchandiser One is way more beautiful. I regret updating to M2 and then restored previous version. and i will never update to M2 again. total b..llshit compared to m1

How can i hide the category name and the “read more” button from blog masonry ? I want to display only post title and date like in the demo.

1. Have you built in support for Brands with WooCommerce (either via Attributes or alternative field or plugin?)

2. Is it possible to have a page with only Sale products on them with the default blocks? (eg in Elementor you can set the query to display only sale products. ) If yes, do your filters work the same as the normal shop page? Im looking to create a page where a user can use the category filters / brand filters that are only applicable to the items that are on the sale page and not display all categories / all items form a category. eg The User can only see X brand or X Category on the sale page if they choose

Hello there, about your new demo, the one on:
It’s building on WPBakery Page Builder?
Any way to get the new demo on Elementor or WPBakery?
Looks like is building on Gutenberg, it’s correct?
Thank you.-

Hi @scesini,

You’re right, it is using the block editor (Gutenberg). There’ no option to have the same content on Elementor or WPBakery but both plugins should allow you to make use of blocks as well, so you shouldn’t be limited in that way.

Cheers, Adrian.


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