288 comments found.
Buenas tardes, nos gustaría saber cómo cambiar en las entradas del blog, el “leer más”. Hemos instalado el pluging loco translate, pero no afecta a este link. Muchas gracias.
Hi there,
Thanks for writing in!
You could translate the theme text as in the article here: http://www.themelogi.com/knowledge/#multilingual
Or you can modify that text directly in wp-content/themes/navian/templates/post/ folder as in the screenshot here: https://ibb.co/BrwFXg2
Hope this helps, Danny
MUCHAS GRACIAS 
Hello together, short question please. How it is possible to use the WPBakery template library? It is ask to activate a licence.
Many thanks in advance and best regards rrwp87
Hi there,
Thanks for writing in!
For your information, when you purchase a theme from ThemeForest that bundles WPBakery Page Builder, Slider Revolution or any other Premium plugins, you are free to use these Premium plugins with the theme.
However, your theme purchase does not give you individual Premium plugins licenses that allow you to activate or download these plugins as you wish. Activation Premium plugins doesn’t mean the plugin will not work but only that you cannot received direct updates. Please don’t worry if you see warning messages about the plugin license activation.
We’ll include latest version of the plugins each time we release a new version of the theme. It’s normally take a few days so we can test the plugins with the theme.
Also, the premium template library isn’t a part of the bundled license, it’s only an extra pack so the plugins author can get more direct sales for the plugin (not a bundled plugin license as in this case).
You can read more about bundled license in the article here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Hope this helps, Danny
Hi Danny,
thanks for your comment!
Best regards rrwp87
Hi there, I am editing the ‘services’ page and accidentally deleted the pre-created price services (3 columns with rollover blocks in each) section that you guys created. I really need that back. I’m trying to recreate my own with the pricing table element on Builder but it’s too fiddly and I’m sure it is easier to just get your template back up and then edit the copy where relevant. Is this possible? Thanks
Hi there,
Thanks for writing in!
In this case, you can use the Navian Studio button to add the pre-created pricing element into your page builder as in the screenshot here: http://www.themelogi.com/docs/navian/assets/images/template_button.png
Then you can switch to “Element” tab to add pricing section: http://www.themelogi.com/docs/navian/assets/images/template.png
Hope this helps, Danny
Hi there, looking to change my menu bar (its currently words… ‘Home’, ‘About’ etc) to three lines that when clicked expand open. Is there anyway your theme offer this ? If so, how?
Hi there, I have a second question. I have uploaded my logo but it is in the wrong position. It’s naturally located it right against the top of the screen on the left. I want it around 2/3cm lower. Is there any way to do this? Thanks
Hi there,
Thanks for writing in!
Please find below the answer for your questions:
1. Could you please specific more details about your request so we can check it? Any link to your page and demo screenshots would be welcomed!
2. Yes, in this case, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Best regards, Danny
I can do this, sure!
Hello THEMELOGI Team, Guys can you help me with this doubt?. I’m using Single header with background video option. Works great in desktop but in mobile gets disabled. any idea how to solve this?. Thanks!
Hi there,
Thanks for writing in!
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:
.video-background-content:before {opacity: 0!important;}
.video-background-content {display: block!important;}
If the problem persists, please share us your site URL and the admin account via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Best regards, Danny
THEMELOGI Team, You rock guys! Big thank you!
H there!
You’re welcome. I’m always happy to help
Please feel free to let me know about any other doubt you could have.
Also, if you like our theme and the support, please consider to leave us a 5-star review rating for the theme via ThemeForest > Downloads section. It helps us a lot!
Best regards, Danny
Dear THEMELOGI Team, New question: 1- WPBakery seems not be working on woocommerce pages. I have the latest version of everything.
2 – In vertical left navigation: Can i disable the searchbox?
Hi there,
Hope that you’re doing well!
1. To edit the page header of woocommerce pages, please go to your Dashboard > Appearances > Customize > Shop.
In case you want to enable page builder in product page, please enable the “product” option as in Question 10 in our FAQs page here: http://www.themelogi.com/tickets/topic/faq/
Please note that when you’re using page builder, it will replace all the content about add to cart and other information in current product page.
2. To disable search box in vertical menu, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:
.vertical-menu .search-form {display: none;}
Hope this helps, Danny
THEMELOGI Team, AWESOME! But in my 1st question i forget to mention the important thing in my case, is use the Page Layout options like Container Layout in the Shop Page. Is this posible? or should i use CSS for this? I need to use ‘small” as Container Layout.
Cheers.
Hi there,
Yes, in this case, you could add some CSS code in your Dashboard > Appearances > Customize > Addition CSS, to reduce the container for your shop pages.
If you need help on it, please specific the shop pages so we can check and share the CSS code to reduce the container.
Best regards, Danny
Hi guys, Thanks the CSS is a good idea but in this case i solved the layout main problem with this function:
add_filter(‘body_class’, ‘add_custom_body_class’);
function add_custom_body_class($classes){ if(is_shop()){ $classes[] = ‘small-container’; } return $classes; }
One last doubt Danny, Exists and can i use (in child functions.php) some function to check if vertical layout menu is enabled?
Hi there,
Thanks for your information!
Yes, you could add a function in child-theme to check the header layout. You can create it based on the function “navian_get_header_layout” in the themes/navian/inc/helpers.php – around line 180.
Hope this helps, Danny
Hola THEMELOGI Team,
This was my awesome result. I hope it helps
add_filter(‘body_class’, ‘add_custom_body_class’); function add_custom_body_class($classes){ $shop_header = get_option( ‘navian_shop_menu_layout’, ‘default’ ); if( $shop_header && ‘layout-left-vertical-dark’ && ‘layout-left-vertical’ != $shop_header ) { if(is_shop() || is_product() || is_cart() || is_checkout()){ $classes[] = ‘small-container’; } return $classes; } }
Big thanks!
Hi there,
Thank you so much for your information!
Have a great day!
Danny
Hola Danny,
I recently came across this question Using Intro content in half size mode: Can the height be adjusted to the inner content?. This because the paragraph seems to exceed and leave the container. Thanks!
Hi there,
The Intro Content half size mode got the content display based on the image height. So it’s recommend to add the content paragraph based on the image height only, it should not too long to exceed the container.
Best regards, Danny
Hi. Do you know why Navigation Menu on mobile device anchor links not working?
Regards!
Hi there,
Thanks for writing in!
In this case, please have a look at the topic here for the solution: http://www.themelogi.com/tickets/topic/one-page-website/#post-5284
If the problem persists, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Best regards, Danny
hi. I would like to ask you the following:
1) Is it possible to set a different color for each tab?
2) Is it possible to configure which should be the active tab based on a different link for each tab?
Hi there,
Thanks for writing in!
Regretfully this isn’t a feature offered by the theme. It could be possible with custom development, but this would be outside the scope of support we can offer. If you want to make custom changes to the theme that requires theme modification, behaviour changes or 3rd party plugin integration, we suggest that you hire a developer. Here are a good place to find a WordPress Freelancer: Envato Studio (https://studio.envato.com/)
Otherwise, if you need help about using theme features, bug reports & reasonable feature requests for future updates, please submit ticket via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out.
Best regards, Danny
Hi. I opened the ticket 2 days ago, but I still have not received a response. I dont see the info about my site url and admin account that I posted 2 days ago, yesterday and today several times as a private reply I can´t see it. When I send it as a private reply, I can’t see it. How can I know the information you have received?
Hi there,
Thanks for your information!
It seems that there is cache issue in your browser so your private reply in the support forum doesn’t show, so I couldn’t see your private post 2 day ago.
In this case, could you please submit your questions and share the site URL and admin account via the contact form at https://themeforest.net/user/themelogi instead, so we can investigate your case and help you out (you’ll get email respond notice message via this contact form). Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here).
Looking forward to your response!
Best regards, Danny
Done!
Thank you! I’m checking it now, and I’ve replied you in the email.
Best regards, Danny
Hi there, I need some help. I’m using the theme on my Wordpress built site but it is incredibly slow to load the page. Please can you help me with this? The lag time to load the site is around 20-30 seconds. Thanks
Hi there,
Thanks for writing in!
About this issue, please deactivate all the plugins (except TLG Framework & Visual Composer) to see if the problem is gone or not.
If the problem persist, I can recommend you some other optimize plugins below:
1. W3 Total Cache: https://wordpress.org/plugins/w3-total-cache/
2. Autoptimize: https://wordpress.org/plugins/autoptimize/
We’re using those plugins in our live site too.
Hope this helps, Danny
Hi Danny, I followed the instructions you advised and deactivated all plugins then reinstalled. Not worked. Still incredibly slow. Not sure about added the other two options for plugins you’ve recommended. Are they safe? Is there any other option? – Is there a backend issue at all?
Thanks, Kate
Hi there,
Yes, you can feel free to installed those optimize plugins since it’s very popular to improve the loading speed and google speed score.
Also, please try to deactivate all the plugins except TLG ramework, WPBakery Page Buider and Slider Revolution to see if it work for you or not.
Otherwise, you could optimize your images in the site so that it could load faster.
Hope this helps, Danny
Good morning, I have a problem. The client tells me that the menu on cell phones is not working correctly. When you enter the page and navigate it and then go up to use the menu, the dropdown is not working, it does nothing. Sometimes when you have already navigated and upload again, if it works. It’s very strange. I am sending you a video that explains better what happens: https://www.youtube.com/watch?v=zO9E0H5RpKM. To confirm that the styles were not conflicting, I ran the test on my own page and the same thing happens to me. It is not a problem with the plugins either. I leave you the urls, from the client page: https://avcom.com.co/ and from my test page: https://nataliarinconmoreno.com/wp-pruebas/. Thank you very much for your help. The problem occurs in the IOS system, in the Chrome browser. Thank you.
Hi there,
Thanks for writing in!
In this case, please share us your site URL and the admin account of your site via private reply here or via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out.
Looking forward to your response!
Best regards, Danny
Thanks Danny, I already answered you through the contact form. Thank you.
Hi there,
Thanks for your info!
Yes, I’ve replied to the email, please check your inbox.
Best regards, Danny
Hello. Tried to log in into support account – did not work. Also tried to install DEMO content, followed all the guidelines but nothing works. When instalation process starts, after 2 minutes it shows me “504 Gateway Time-out The server didn’t respond in time.”
Hi there,
Thanks for writing in!
Please don’t worry, the problem may caused by the limit on process import in the hosting provider configuration as in our FAQs page here: http://www.themelogi.com/tickets/topic/faq/
So about this issue, please just share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can import the demo content for you.
Looking forward to your response!
Best regards, Danny
Great, thank you. I sent the message just now.
Hi there,
Thanks for your info!
Yes, I’ve replied you in the email. Please check your inbox.
Best regards, Danny
Hello, I just update wordpress to version 5.6 I don’t see compatibility in the latest theme update changelog. It´s compatible?
Hi there,
Thanks for writing in!
Yes, the theme is compatible with latest WordPress version 5.6 since our live demo is run with version 5.6 too.
I’ve just updated the compatible version as you can see in right sidebar here: https://ibb.co/FxGknCY
Please let me know if you have any further questions.
Best regards, Danny
Great! I just buy Navian Theme. Wordpress already update to version: 5.6.1
Hi. When I try to install demo data i get the following error:
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Then I tried to Manual Demo Import and i get this error: Sorry, there has been an error. File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini file or by post_max_size being defined as smaller than upload_max_filesize in php.ini.
How I can solve this?
Hi there,
Thanks for your info!
Yes, the theme is compatible with Wordpress latest version, please feel free to update your WordPress.
Best regards, Danny
Hi. When I try to install demo data i get the following error:
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Then I tried to Manual Demo Import and i get this error: Sorry, there has been an error. File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini file or by post_max_size being defined as smaller than upload_max_filesize in php.ini.
How I can solve this?
Hi there,
Thanks for your info!
Please don’t worry, the problem may caused by the limit on process import in the hosting provider configuration. You can follow the Question 1 in our FAQs page here for the solution: http://www.themelogi.com/tickets/topic/faq/
If the problem persists, please just share us your site URL and the admin account via the contact form at https://themeforest.net/user/themelogi so we can import the demo content for you.
Looking forward to your response!
Best regards, Danny
Thanks! I can solved the issue.
The images of demo is not available to import?
Hi there,
Thanks for your info! I’m glad you sorted it out!
About the demo images, as we’ve noted in the theme description, the demo images used on our demo sites are not included in the theme package due to the copyright license and will be replaced by sample placeholder images. So please simply change it to your own images instead.
I hope this answers your question, and if you need anything else, please let us know.
Best regards, Danny
Thanks for your reply. In fact, I am using my own images. I asked this because I thought it was an import error that the images would not show up.
The theme is amazing. I really like it!
I rated you with 5 stars
Hi there,
Thanks for your kind review It’s very appreciated!
Have a great day!
Danny
Hi. How I can change size of logo when viewing on mobile?
Hi there,
Thanks for writing in!
To change the logo size in mobile view, please add the code below to your Dashboard > Appearances > Customize > Addition CSS (please change the height value as you wish) :
@media (max-width: 640px) {.logo {max-height: 35px;}}
Hope this helps,
Danny
is working for mobile but not for tablet
Hi there,
Thanks for your info!
In this case, please change the code into this:
@media (max-width: 1024px) {.logo {max-height: 35px;}}
Hope this helps, Danny
A very nice template! Is it possible to have a gradient in the header? Only one color can be specified in the settings.
Hi there,
Thanks for writing in!
You can create many header with gradient background use the Single Header element in page editor as in the screenshot here: https://ibb.co/FzRdWqr
Hope this helps, Danny
Hi
After the last update of your theme, there were some issues that did not exist before.
Intro content has stopped displaying properly – it has problems with the background photo. It looks very bad. Half of the background is the added photo and the other half is color.
In addition, there is a problem with the hearts in the posts. By clicking on them, we are taken to the top of the page and not counting the likes.
Are you going to fix these issues any time soon?
Looking forward to your response!
Best regards, Dominika
Hi there,
Thanks for writing in!
About this issue, you can try to deactivate all your plugins (except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not.
If the problem persists, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards, Danny
Dear Author! For a while now I’ve been tryting to install Slider revolution and Woocommerce (although I do not need it for my site at the moment, Slider revolution is crucial though). I tried it through FTP but it will still give me the same error message: Unpacking the package…
Installing the plugin…
Destination folder already exists. /nfs/c07/h02/mnt/179831/domains/abigaildoerr.com/html/wp-content/plugins/revslider/
Plugin not activated. A higher version of Revolution Slider is needed for this theme. Please update the plugin.
It does not show among the plugins, so I am not able to update it. As I said I tried it through FTP as well, still no success.
Also, maybe for this reason when I import the demos it looks very terrible all the content is all over the place. I am not able to customize it or use it as intended. Please assist as it is an urgent matter.
Thanks for your assistance.
Hi there,
Thanks for writing in!
This is a common WordPress plugin installation issue, please go to your “wp-content/plugins” folder via FTP and manual delete “revslider” folder and try to install the plugin again.
If the problem persists, please share us your site URL and the FTP account and WordPress admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards, Danny
Hello, will you release an update compatible with WP 5.6?
Hi there,
Thanks for writing in!
Please update your theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update
When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.
Also, please make sure you’ve activated the TLG Framework plugin after the theme update.
You may want to test it in private mode of your browser or remove history cache of the browser and check again.
In case you still need helps, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards, Danny
Buenas tardes, necesito saber cómo crear un elemento de menú que se abra en una página nueva, target=_blank, ¿podría ayudarme? Gracias.
Hi there,
Thanks for writing in!
To add a menu item open in new window, please follow the steps below:
Step 1: Go to Appearance > Menus. Then, click on the “Screen Options” button, located on the top right corner.
Step 2: Then, under “Show advanced menu properties”, check the “Link Target” option.
Step 3: On the Menu items options, a new field will be displayed – Link Target – to specify the target of the link.
Please check the screenshot here: https://ibb.co/xqR4zdz
Hope this helps, Danny
Hi there, I am trying to delete all other pages on my website except the homepage so that it functions like this: https://www.dantesink.com/ Do this theme offer this feature where you click on a menu page and it flicks through the homepage sections to find the info you want instead of clicking onto a new page? I realised I dont have as much info as I thought i would at first. Thanks
Hi there,
Thanks for writing in!!
Yes, our theme support one page scrolling menu, you can find the solution in the topic here: http://www.themelogi.com/tickets/topic/one-page-website/#post-5284 (it’s a topic for our Roneous theme, but it would be the same with Navian theme).
Or you can find more details documentation for Navian theme here: http://www.themelogi.com/docs/navian/#onepage (in Section 11: Setting up a One Page site).
If this isn’t what you want, or you still need help, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can help you out. Also, please point to specific page where we can see your request. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards, Danny
Hi Danny
Thank you. Have another question. I’ve screenshot my website page so you can understand what i’m having trouble with… but noticed I cannot send this via this message. Can I email you instead? – Do you have an email address that I can reach you on? It’s regarding trouble inserting a header image on the contacts page. Tried all sorts and still struggling. Thank you
Hi there,
Thanks for your info!
Yes, you can send email to contact@themelogi.com so we can check it for you.
But you can share us your site URL and the admin account of your site using the contact form at https://themeforest.net/user/themelogi so we can help you out. Also, please point to specific page where we can see your request.
You could upload your screenshot images into https://imgbb.com/ and share the image link in the contact form in the link above.
Looking forward to your response!
Best regards, Danny
I have a big problem with this theme. I installed it for a client website, but since I did a wordpress update, I got a critical error caused by the TLG framework plugin. I downloaded the plugin again and installed it, and it keeps presenting the same critical error. How can you help me solve this problem? it is really urgent to find a solution.
Hi there,
Thanks for writing in!
We’ve already released new version of the theme which fixed it, please update your theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update
When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.
Also, please make sure you’ve activated the TLG Framework plugin after the theme update.
You may want to test it in private mode of your browser or remove history cache of the browser and check again.
If the problem persists, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards,
Danny
hello, I bought this theme, but why can’t it be installed on WordPress? parent theme can’t upload zip files, only child themes. I don’t understand, please help
Hi there,
Thanks for writing in!
In this case, please follow the article here to download the navian.zip file and upload into your WordPress: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
In case is doesn’t work, most likely your web server is configured that only allow a certain size ZIP file to be uploaded via WP admin. In this case, you can simply unzip the theme file and upload theme folder via FTP to wp-content/themes folder and then go back to your Appearance > Themes to activate the theme.
If the problem persists, please share us your site URL, the admin account and the FTP/Cpanel account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards,
Danny
Hi, great theme! I’ve just updated to the latest version of the theme today including all plugins, however the wordpress plugin “enable jquery migrate” which picks up issues is saying there is outstanding issues with deprecated code as per this screenshot https://prnt.sc/wiy9z9 – will there be a release soon to sort these? Thanks in advance.
Hi there,
Thank you so much for the suggestion!
We’ll check this plugin and keep updating the theme.
Have a great day!
Danny
