288 comments found.
Can I feasibly use Elementor with this theme? As it should not create any design issues while the updates in future..
Hi there,
Thanks for writing in!
For your information, the theme supports WPBakery page builder, but not Elementor. So I recommend you to use WPBakery plugin to create your page layout. You can find more details about using the theme in the documentation here: http://www.themelogi.com/docs/navian
Best regards,
Danny
when ever i submit contact form i get this error in console and the form does not get submited Uncaught TypeError: Cannot read property ‘replace’ of undefined
Hi there,
Thanks for writing in!
About this issue, you can try to deactivate all your plugins (except WPBakery Page Builder, Slider Revolution and TLG Framework) to see if the problem is gone or not.
If the problem persists, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards,
Danny
Hi there,
Good theme. Mobile sticky header isn’t working. Kindly assist.
Hi there,
Thanks for writing in!
In this case, please update your theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update
When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.
If the problem persists, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards,
Danny
Hi….i have purchased Navian Theme….i had logged in to support created a ticket….but now the support login doesn’t allow me to log in now…my account is blocked…need support on parallax menu
Hi there,
Thanks for writing in!
It seems this is cache issue on your browser. So in this case, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards, Danny
I have problem with the header menu, I choose sticky header in customising but its is not working , also the sticky header on Mobile not working is there any other way to to fix it ?
Hi there,
Thanks for writing in!
In this case, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards, Danny
Hello guys,
I wanna ask you about this: https://i.imgur.com/FCNjhrl.png1º – I choose to display only 3 items, but still keep displaying more than that. Need to adjust something else?
2º – Can i rearrange the order of the content?. I need to put image first, then title and after that the text.
I’m using a child theme for css so please keep this in mind. Thanks!
Hi there,
Thanks for writing in!
I couldn’t access your link, please help to upload your images into https://imgbb.com/ instead and share the link here.
Also, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem.
Looking forward to your response!
Best regards, Danny
Hola Themelogi Team,
Thank u for your attention and help. Here’s the new link https://ibb.co/SPWxSwDFor now i’m just working on local to test the basics, and i’ll love to get this working to use this nice theme.
BTW, testimonial review setting is used. http://demo.themelogi.com/navian/elements/testimonials/Gracias!
Hi there,
Thanks for your info!
1. You’re using the fullwidth testimonial layout, so it will display 5 testimonial content. In this case, please set the stretch Row layout for the Row of Testimonial element so that the review section can be displayed as fullwidth as in the screenshot here: https://i.ibb.co/CV588rY/hc.png
Otherwise, if you want to use 3 column layout, please use the Standard or Box style as in the first 2 sections in live demo here: http://demo.themelogi.com/navian/elements/testimonials/
2. In case you want to set image first, then title and after that the text, you may need to edit the testimonial template in themes/navian/templates/testimonial folder.
Hope this helps, Danny
Hello THEMELOGI Team, I want to know where can i change the background color of the nav when i scroll down. By default change to white on scroll and i want to change to black.
Gracias!
Solved. nav.transparent.nav-show is the class 
Hi there,
I’m glad that you sorted it out!
Have a great day!
Danny
Hello, do we need to buy the wpml plugin for Navian theme as an extra? Because it is not in the thema file.
Hi there,
It’s Danny from Themelogi. Thanks for reaching out to us!
Yes, for your information, the theme includes WPBakery Page Builder and Slider Revolution plugins for free. You can read more about bundled plugins license in the article here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
In case you want to use multi languages website, please have a look at 2 multilingual plugins below:
1. WPML: https://wpml.org/ (commercial plugin – fully compatible and not include with the theme)
2. Polylang : https://wordpress.org/plugins/polylang/ (free plugin)
I hope this answers your questions, and if you need anything else, please let us know.
Best regards,
Danny
Hi,
Good day!
I tried to deactivate and activate required plugins and also follow the PHP config limits, but ends up in the same error (500 Internal Server Error) when importing demo. I also file a ticket for support.
Thank you.
Hi there,
Thanks for writing in!!
I’ve just replied your support ticket, please follow it in there.
Best regards,
Danny
Thank you so much!
hi, I’m having a problem with top bar navigation menu on mobile. When I scroll down the page, the header does not remain visible. Thanks
Hi there,
Thanks for writing in!
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:
@media (max-width: 990px) {nav{position:fixed!important;}}
If the problem persists, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out.
Best regards,
Danny
mmm no, it seams the header menu bar desappears. I’ll open a ticket. Thank you.
Hi there,
Thanks for your info!
I’ll check your ticket now.
Best regards,
Danny
Hi Danny, i bought this theme and I have only one question, because it’s great! How can I add “add to cart button” in shop page below the price? Now it’s on image, when it’s “hover”.
Hi there,
Thanks for writing in!
To move that, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:
.woocommerce ul.products li.product .button, .woocommerce-cart ul.products li.product .button, .woocommerce .shop-box .button, .shop-box .button {position: relative!important;transform: translate3d(0,0,0)!important;width: 60%;display: inline-block;margin: 0 auto;}
Hope this helps,
Danny
Thanks, it works!
Hi there,
You’re welcome! I’m glad to hear that!
Have a great day!
Danny
Oh, I have one more question. How can I display categories in shop. I see this option in Customizer, but it doesn’t work. Woocommerce has conflict with this theme or I need to change something. It is possible to change that?
Hi there,
Thanks for your information!
In this case, please make sure you’ve updated the theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update
When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.
If the problem persists, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards,
Danny
What are the differences between Navian Child and regular Navian? If I’m not wrong, Child includes demo content, is that right? Is this the only difference?
Hi there,
Thanks for writing in!
You only need to install and activate regular/parent Navian theme (included demo content). The Navian Child theme only use in case you need to modify the theme files so that your changes won’t be lost when you update the parent theme.
You can find more information about the child theme in the article here: https://developer.wordpress.org/themes/advanced-topics/child-themes/
I hope this answers your questions, and if you need anything else, please let us know.
Best regards,
Danny
hi,, i cant put image in mega menu like the documentation. when i put image the menu disappear. any help please
Hi there,
Thanks for writing in!
About this issue, you can try to deactivate all your plugins (except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not.
If the problem persists, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards,
Danny
thank you, i deactivate plugins but i still cant put image like documentation. the image take all width and hide the sub menu. i want to put image beside the sub menu like the documentation
Thank you, I deactivated the plugins but I still face a problem because the image takes all the width of the mega menu and therefore hides the sub menu.
Hi there,
Thanks for your information!
I’ve replied to your email, please check your inbox and try to setup your image menu with no sub-menu as in the screenshot here: https://ibb.co/tCDfY0B
Hope this helps,
Danny
thank you so much
You’re welcome!
Upgraded the theme to the latest version and all of a sudden all my background images in the rows have dropped. They show that they are selected, yet don’t display. Is this a problem with upgrade?
Hi there,
Thanks for writing in!
In this case, please make sure you’ve activated the TLG Framework plugin after the theme update. You can try to deactivate all your plugins (except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not. Also, you may want to test it in private mode of your browser or remove history cache of the browser and check again.
If the problem persists, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards,
Danny
Have sent you the information, exactly how you requested !
Hi there,
Thanks for your information!
I’ve replied the email, the problem was caused by you’re using a plugin optimize images which conflict with that background image, please check your inbox.
Best regards,
Danny
Hello, very impressed with your theme.
Before buying it I have a question: is there an option to customize the time submenus and hovering effect appear?
Thank you very much in advance.
Hi there,
Thanks for writing in!
Actually, there is no built-in options to modify the time of submenu appear, but we can help you with a simple CSS code to adding into the Customize section of the theme.
Please let me know if you have any further questions!
Best regards, Danny
Already purchased!
What code and where should I type in?
I have another question too, where can I find the purchase codes for Slider Revolution, WPBakery and the other included plugins? I tried with the theme purchase code but it did not work though…
Hi there,
Thank you for using our theme for your project. It’s very appreciated!
Please find below the answer for your questions:
1. To change the submenu hover time effect, please add the code below to your Dashboard > Appearances > Customize > Addition CSS (you can change 1s – 1 second to the number you wish) :
@media (min-width: 991px) {
nav .menu > li > ul:not(.mega-menu) li, nav .menu > li .mega-menu li {
-webkit-transition: transform 1s cubic-bezier(0.18,0.8,0.24,1), opacity 1s cubic-bezier(0.18,0.8,0.24,1);
}
}
2. For your information, when you purchase a theme from ThemeForest that bundles WPBakery Page Builder, Slider Revolution or any other Premium plugins, you are free to use these Premium plugins with the theme.
However, your theme purchase does not give you individual Premium plugins licenses that allow you to activate or download these plugins as you wish. Activation Premium plugins doesn’t mean the plugin will not work but only that you cannot received direct updates. Please don’t worry if you see warning messages about the plugin license activation.
We’ll include latest version of the plugins each time we release a new version of the theme. It’s normally take a few days so we can test the plugins with the theme.
You can read more about bundled license in the article here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins or here http://www.themelogi.com/knowledge/
If you any any further questions, please feel free to submit your questions in our support forum at http://www.themelogi.com/ or via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Hope this helps,
Danny
Great, that worked!
I have another question: I submitted a ticket in the support forum with some other questions. I created an account, I logged in and I wrote my text on the ticket box, specifying the theme I am talking about. But when clicking the submit button I get a message in the forum saying “you cannot reply to this topic”. Is this normal? Is the ticket hidden until it gets help from the support team?
Thanks…
Hi there,
Thanks for your information!
This was caused by the cache issue from browser, you may need to hard refresh the browser and try again.
If the problem persists, please ask your questions via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Hope this helps,
Danny
Thank you for replying,
I am unable to submit a ticket even trying in different browsers, I am afraid the problem about login/submiting tickets must be the website… just to let you know.
I will contact you via the contact form via Themeforest then, attaching as much as possible for a clear understanding of my questions.
Thank you once again Danny
Hi there,
Thanks for your information!
We’re checking your email ticket, and we’ll get back to you when it’s done.
Best regards,
Danny
The social icons on the top bar dissapear in the mobile version, is that normal? My site: http://ss-exchange.com/
Hi there,
Thanks for writing in!
To enable social links in mobile screen size, please add the code below to your Dashboard > Appearances > Customize > Addition CSS (please feel free to change the height value as you wish) :
@media (max-width: 990px){.nav-container nav .nav-utility .social-list {display: block !important;}}
Hope this helps,
Danny
Also … Are you able to provide me with the HTML that goes in the footer on the left? I deleted mine and now I realise I shouldn’t have done that.
Hi there,
Yes, here you can find that HTML code for footer widget: https://paste.ofcode.org/twPiMsdiccEBvsiyt4ZqUM
Best regards,
Danny
Hi there, I seem to be able to add a footer to my home page but not any other. What would you advise?
Hi there,
In this case, please go to you page editors, scroll down to bottom and set your Footer Layout to the Standard layout.
The theme comes with 2 theme options (“Appearances > Customize” & “Page options at bottom of the page/post”)
It’s very simple indeed, just 2 points that you need to know to use our Theme Options.
1. There are global options that affect you entire site in “Appearances > Customize”.
2. There are individual options that affect only that page or post in “Page options at bottom of the page/post” (Screenshot: https://i.ibb.co/zS2J3j4/po.png)
If you want to use global options (1), please set those options as “default” in individual options (2).
I hope this answers your questions, and if you need anything else, please let us know.
Best regards,
Danny
Hi there, I am trying to add images into the ‘client’ section on the home page with this theme. I can’t seem to enter images in the pre-made/allocated boxes where you add a client logo. Can you help with this? Can you also let me know how I remove the Twitter and Instagram sections on the footer that are pre-built with the theme and in exchange, just have a Copyright line and maybe some social media logos that link into the respective channels? Thanks
Hi there,
Thanks for writing in!
Please find below the answer for your questions:
1. You can add client logos via your Dashboard > Clients, as in the screenshot here: https://ibb.co/BcY2WLr
2. You can modify/remove Twitter/Instagram section on footer via your Dashboard > Appearances > Widgets > Footer Column 1/2/3/4 as in the screenshot here: https://ibb.co/2vD4C9N
3. You can edit the copyright information and social footer links via your Dashboard > Appearances > Customize > Footer.
You can find more details about using the theme in the documentation here: http://www.themelogi.com/docs/navian
Hope this helps,
Danny
Hi Danny, thanks for your help. I am now trying to add a call to action bar under the header image. A further example of what I am trying to create can be found here: https://www.adventurouskate.com. You see the contact form within the pink banner under the heading? I am wondering if this feature is something that may be built into your theme, although there may be a slight variation in style as its a different theme of course. Thanks, Kate
Hi there,
Yes, we got some contact form and subscription form as you can see in live demo here: http://demo.themelogi.com/navian/elements/contact-form/
For the normal call to action, you can have a look at the demo here: http://demo.themelogi.com/navian/elements/call-to-action/
You could also use the Navian Studio button to add those section into your page editor as in section 8 (Navian Studio) in the documentation here: http://www.themelogi.com/docs/navian/
You may want to import the demo content, then go to that contact form editor and play around with the setting in there.
Hope this helps,
Danny
Hi Danny, Thanks for all your help so far! Do I need to pay for the call to actions? Kate
Hi Kate,
You’re welcome! You don’t have to pay for anything in order to use all the pages as in our live demos.
Best regards,
Danny
Hi Danny, thanks for your replies. So swift too!
Wanted to import three icon symbols to represent the breakdown for ‘what we do’ in my business.
Are you able to let me know if this is something I can find on the theme? I am looking for three – one of the symbols needs to represent email marketing, the other, for marketing collateral, and the third, social media. For this i’d need maybe a symbol of a letter or PC, a paintbrush and a social media symbol.
Do you have anything like this stored on the theme? They should look like the ones in this example website: https://www.cheshirecatmarketing.co.uk
Hi there,
Regretfully, our theme only support the built-in icons which you can choose from the elements in page builder such as Icon Box elements in the demo here: http://demo.themelogi.com/navian/elements/icon-box/
Best regards,
Danny
Hi, i’ve another request. I’m trying to set the caption in the vertical middle over the images. i’ve tried with this .hover-meta:hover .meta-caption .to-top { margin-top: 50% !important;} but it runs with vertical images, not with horizontal images. Why? Thank you.
Hi there,
Thanks for writing in!
About this issue, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards, Danny
thanks for your support. I have the last (I hope) question. I see many many yellow alerts in browser page console viewer. Why? How can I solve it? Thank you again.
Hi there,
In this case, you can try to deactivate all your plugin (once by once, except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not.
If the problem persists, please share us a screenshot via the contact form at https://themeforest.net/user/themelogi, Also, please point to specific page where we can see the problem. You could upload your images into https://imgbb.com/ and share the link in there.
Best regards,
Danny
Hi, The variant price feature is not working. Do you have documentation for this? Thanks.
Hi there,
Thanks for writing in!
In this case, please share us your site URL and the admin account of your site via private reply here or via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here).
Looking forward to your response!
Best regards, Danny
){kind=link}