Laborator

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3036 comments found.

I am trying to remove the links from the demo content that appears above the menu on all pages. Any idea how to fix this?

Hi calvinlechner,

Are you talking about this part:

(view large version)

Kind Regards,
Art

Hi calvinlechner,

To fix that follow the instructions below:

(view large version)

Kind Regards,
Art

Hi, Why my password recovery page looks like this? https://mobidick.pl/moje-konto/lost-password/ What can I do with it? Before last theme update everything was ok.

Also there is something wrong with translation. I have got 100% strings translated to polish language and still some texts is in english. You can see it on cart page (when it is empty it shows link “Return to shop” – even it is translated i .mo and .po file) https://mobidick.pl/koszyk/

Hi prventure,

Please check if you have made a modification with CSS or maybe this is happening from any plugin that you have installed.

P.S: We use comments section of the theme only for a pre-sale questions.

If you need our support, please just write a ticket on our dedicated support center and our team will assist you.

Kind regards,
—Ylli

Hello Is it possible to add USP such as ” free delivery over 50€”, “fancy brands”, “secured payment” in the top header bar?

Kind regards

Double comment.

Hello Is it possible to add USP such as ” free delivery over 50€”, “fancy brands”, “secured payment” in the top header bar?

Kind regards

Hi pepperdesign, You can use WooCommerce store notice for that.

There are also a lot of plugins that can do this job.

P.S: We use comments section of the theme only for a pre-sale questions.

If you need our support, please just write a ticket on our dedicated support center and our team will assist you.

Kind regards,
—Ylli

Hi!! I just downloaded the theme and I have this error http://es.tinypic.com/r/9sxi04/9

Hi Yagohernandez,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support

Kind Regards,
Art

Hi there, thanks for the amazing theme!

I am having some difficulty changing the background colour with the Centred Menu option. The CSS works fine for the other option but I can’t seem to get it right for the Centered menu version.

The code I have tried is:

.oxygen-top-menu > .wrapper > .top-menu > .top-menu-centered { background: #eeeeee !important; }

/* Menu Background Color */ .oxygen-top-menu>.wrapper>.main-menu-top.white-menu { background: #eeeeee !important; }

Any help would be greatly appreciated.

Thanks I tried this and this does work. How can I make the entire top background all the same colour though?

Hi ImageoVisual,

Try using this CSS for coloring the whole header:

.oxygen-top-menu>.wrapper>.top-menu-centered {
    background: #EEE !important;
}

From now on, if you need our support please just write a ticket on our external support system at Ticksy.

Kind Regards,
Art

Thanks a million! Its working perfectly now.

How can i change the search to have suggest function? i did install plugin but i dont know how to show at the same position.

Hi 5ivemediapl,

I understand that you have installed the plugin, but as I have already told you we do not support any plugin for search suggestions so each plugin works differently and we don’t know what needs to be edited to make it work. There is a file named search.php located in the main folder of oxygen theme if that helps.

Kind Regards,
Art

and how to remove “Sign in with, username is demo and the password demo”

Ifound

Hi, In this page i see something unusual about the pagination. http://www.bikingdays.com/negozio/ When i click on pagination number, the first page is always loaded. I tried enable/disable the permalink, I modified the pagination values in option theme and in general settings of WP. In the htaccess file there is not any particular rule about rewrite url. thanks!

Hi digitos,

We don’t have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don’t come with our theme) one by one, and check if this problem is solved.

P.S: We use comments section of the theme only for a pre-sale questions.

If you need our support, please just write a ticket on our dedicated support center and our team will assist you.

Take me to item support >

Kind regards,
—Ylli

Are you planning to release any updates soon?

Hi boerewors,

Yes, we’re working on the theme update and it will be available tomorrow or the next week.

Kind Regards,
Art

Is this theme multisite compatible? I need to know before purchase.

Hi mihudesign,

We have not tested it but it should be possible, if you have any issues with it we will refund you.

Kind Regards,
Art

Just a suggestion. Any chance to style more nicely the default WooCommerce Stripe card payment form? Many other themes are so nicely styled even showing the card type (visa, mastercard, amex logos based on the 4 digits of the card).

Will be greatly appreciated and certainly other users of this great theme will appreciate this.

Hi iTemplates,

Thanks for you suggestions, I just wrote this on our to-do list. We will check if we can do something on our future updates :)

Kind Regards,
—Ylli

Hi there, My client and I bought your theme and we have customised it. one of the main issues seems to be after purchasing from the catalogue or on the shop page(not single product page) the customer gets a green tick, but it doesnt stat ticked i.e. green. We cant seem to find a simple way of making the green tick stay ticked. Can you assist? thanks

Bo

Hi Bo,

We use comments section of the theme only for a pre-sale questions.

If you need our support, please just write a ticket with your client purchase code on our dedicated support center and our team will assist you.

Take me to item support >

Thanks for your understanding!

Kind regards,
—Ylli

I want to customize the sticky header, can you give me an email address to send me requirement? and tell me how much. thanks!

Hi 5ivemediapl,

We use comments section of the theme only for a pre-sale questions.

If you need our support, please just write a ticket on our dedicated support center and our team will assist you.

Take me to item support >

Kind regards,
—Ylli

Hello, how do you take the map off the contact form? I don’t see the option to do that.

Hi shadowpaw,

We use comments section of the theme only for a pre-sale questions.

If you need our support, please just write a ticket on our dedicated support center and our team will assist you.

Take me to item support >

Kind regards,
—Ylli

Is this theme multi-site capable?

Hi Mrbyrd,

Yes our theme is multi-site compatible :)

Kind regards,
—Ylli

Hi, are you planing some updates soon, witch fix that fix ?

FIX: Product zoom image on touch devices not working as expected

its does not work after last update

Hi staskstyle,

We have fixed that with the last update released a month ago, on July 06, 2017 as it wasn’t working properly before this update.

Kind Regards,
Art

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