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3063 comments found.

raulbarq

raulbarq Purchased

Hi Art, Is there a known issue with the product gallery slider blocking itself (unable to click on the thumbnail images) after selecting a product variation?

Great theme, would recomend 1000 times!!

Hi raulbarq,

Thanks for your kind words :)

This problem is not reported on our support system but we are working on a new Oxygen update, one of the changes will be the slider gallery that we used for the single products area.

P.S: We use comments section of the theme only for a pre-sale questions.

If you need our support in the future, please just write a ticket on our dedicated support center and our team will assist you.

Kind regards,
—Ylli

MartinHot

MartinHot Purchased

Thank you for updating this Theme! Could you guys pls double check if you may missed to include the file

/wp-content/themes/oxygen/assets/css/responsive.css
in the version 4.7?

Since this update the Theme is very very slow. I think it is related to the missing file.

Thank you!

Hi MartinHot,

Thanks for your kind words.

This file is included on our theme for sure, see video: http://d.pr/v/NIo47b

We have done our theme speedier that it was before, so please if you haven’t updated your theme as it should or you have another problem on your theme.

P.S: We use comments section of the theme only for a pre-sale questions.

If you need our support, please just write a ticket on our dedicated support center and our team will assist you.

Thanks for your understanding and have a great weekend!

Kind regards,
—Ylli

Hi MartinHot,

It seems like this was actually a bug on our zip file but not on our demo. Please re-update our theme and this problem should be fixed.

Thank you very much for reporting this.

Have a great weekend!

Kind regards,
—Ylli

Hi.

I just updated to version 4.7.1 and one of the themes functionality which is add a product list is messed up.

See screen cap link below:

https://www.screencast.com/t/db0VoCgE

I used to have 12 product images arranged in 4 columns and in 3 rows, but with the recent update the row clearing is no longer working – everything is now only one column and image size is blown way out of proportion.

Can you please look into this?

Thanks!

Hi kdkat, I have tried this on my local copy of Oxygen and I can confirm that this is working, see this video for more:

http://d.pr/v/QzM1X3

If you have added custom CSS make sure that is not breaking the functionality. Also switch to Oxygen parent theme (if you are using child theme) to check if the problem persists.


Kind regards,
Arlind

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