Laborator

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2968 comments found.

Hello! I’m using Oxygen Theme With everything up to date and I found a problem with Laborator’s product carrousel element and Visual Composer’s post masonry grid when used in the same page. It seems that when both elements are use in the same page the VC post masonry grid element won’t load content.

Is this an issue you already have encounter? Or could you provide a solution?

Thanks in advance.

Hi,

I have checked this on my end and it is working properly:

http://drops.laborator.co/7pEr

This may be caused by any plugin you might be using!


Kind regards,
Arlind

Thanks Arlin! I just opt for not using both elements in the same page.

Mardynn

Mardynn Purchased

Hello, Trying to update Visual Composer to latest version. Can you help with this?

Hi Mardynn,

Can you please send us an e-mail and we can see how you can further update the VC to the latest version.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

Kind Regards,
Art

Hi,

Visual Composer stopped workin on my site. I tried to update all plugins and the wordpress version to its latest. Still not working. VC is not loading up on the page editor or even on the “all pages” page listing where normally the “Edit with Visual Composer” is showing up below each title. I have also tried to deactivate all other plugins and switched between oxygen child and regular theme with no success.

Any idea how to fix this?

Hi ThisisDerin,

Can you please tell us what version of Oxygen and Visual Composer you are using?

P.S: We use comments section of the theme only for a pre-sale questions.

If you need our support, please just write a ticket on our dedicated support center and our team will assist you.

Kind regards,
—Ylli

Oxygen Version 4.1 and Visual Composer Version 5.0.1

Hi again,

Hmmm this is very strange because we haven’t received any ticket for any related problem. So this problem is happening only on your end.

If you need further support please contact us on our support page ‪https://laborator.ticksy.com‬ as we don’t use comments for support tickets.

Thanks for your understanding.

Kind Regards,
—Ylli

raulbarq

raulbarq Purchased

Hello Ar!

Can you help me with the css to change the Main Menu font size? Is it something like this?

.oxygen-main-menu>.wrapper>.top-menu.main-menu-top .main-menu-env>.nav>li {
    font-size: 10px !important;
}

Thanks a lot! Great Support btw!

Hi raulbarq,

Can you please add the code below to Custom CSS:

.oxygen-top-menu>.wrapper>.top-menu.main-menu-top .main-menu-env>.nav>li>a {
    font-size: 14px !important;
}

P.S: We use comments section of the theme only for a pre-sale questions.

If you need our support next time, please just write a ticket on our dedicated support center and our team will assist you.

Kind regards,
—Ylli

Hello,

I’m currently using ubermenu on the theme, i know that its not compatible, but it has features that i need. I have only quick question which is how can i disable the css transform on the sub-menu? basically i want to disable the matrix transform on the menu and sub-menu layouts.

Thank you

I was able to solve it by commenting the code under “Setup Top Main Menu” in oxygen-custom.js

Hi badeehabla.

Glad to hear that :)

P.S: We use comments section of the theme only for a pre-sale questions.

If you need our support in the future, please just write a ticket on our dedicated support center and our team will assist you.

Kind regards,
—Ylli

MartinHot

MartinHot Purchased

As laborator.ticksy.com is down right now I will comment here.

Oxygen 4.2 got one bug I already noticed: I cant update Revolution Slider to v5.3.15 because it does not get reactivated and I do not have any option to reactivate, I can just update it (from 5.3.15) to 5.3.15.

Pic: http://i.imgur.com/28sf3CB.png

MartinHot

MartinHot Purchased

Also the homepageslider disapears from all my sites (but the Plugin itself shows aktivated in the WP-Backend in “Plugins”.. This happens on ALL my sites, not just one.

Thanks in advance

Hi MartinHot,

Ticksy is on maintenance mode for the moment and the service will be back soon.

As for the problem: Don’t worry for that, when you go to Appearance > Install Plugins and click update on the Revolution Slider you already will be using the latest version of Revolution Slider v5.3.1.5 as you can see when you go to Plugins section.

Anyway we released an second update with this small problem fixed.

To get the second hot-fix update of Oxygen 4.2 please just do this (http://drops.laborator.co/VoSu) then the update will show again.

Just proceed with the update and this problem will be solved.

Kind regards,
—Ylli

MartinHot

MartinHot Purchased

Thank you guys you are awesome! ;)

Best regards, Martin

MartinHot

MartinHot Purchased

Hey Guys its me again, just wanted to report a deprecated constructor.

Zebra_Image has a deprecated constructor: wp-content/themes/oxygen/inc/lib/zebra.php:49 getting called from: wp-content/themes/oxygen/functions.php:57

Thats what my programm says, hope you can fix that soon

MartinHot

MartinHot Purchased

I’m using php 7.1.1 now but also in 7.0.14 this error get shown

Hi MartinHot,

We use comments section of the theme only for a pre-sale questions.

If you need our support, please just write a ticket on our dedicated support center and our team will assist you.

Take me to item support >

Kind regards,
—Ylli

delfcha

delfcha Purchased

hi, i just update, and my translation doesn’t work. i work with poedit, and a child theme. could you confirm i have to name the po file like this : child-theme-fr_FR.po & .mo file in : mywebsite/wp-content/language/theme/child-theme/ ? thank’s and sorry for my poor english

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