Discussion on Oxygen - WooCommerce WordPress Theme

Discussion on Oxygen - WooCommerce WordPress Theme

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3253 comments found.

Hi,

Since the latest theme update i get:

PHP Warning: A non-numeric value /wp-content/themes/oxygen/inc/woocommerce-core.php on line 220.

This is causing :

Trying to get property ‘post_count’ of non-object in /wp-content/plugins/woocommerce/includes/widgets/class-wc-widget-price-filter.php on line 80

and

PHP Notice: Trying to get property ‘post_count’ of non-object in /home/furstenau/domains/furstenforest.eu/public_html/wp-content/plugins/woocommerce/includes/widgets/class-wc-widget-rating-filter.php on line 94

As a result non of via WPML translated category pages are displaying products. Is there a fix for this?

Hi frankoonk,

Can you please send us your site URL and Wordpress credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because we only provide support on dedicated support center. Also emails response time can be up to 7 business days.

Hi Laborator,

It’s already fixed today, since WPML updated to version 4.4.2.

Thanks!

Happy to hear that :)

Have a nice day!

Kind regards,
Ylli


“Best theme i used so far! Nice design, clean coding, fast support <3”

⭐⭐⭐⭐⭐  Oxygen received a 5 star rating from sstio45 for Design Quality.

Are you using Oxygen too? Don’t forget to rate it.

VDSFM

VDSFM Purchased

Theme Options are not working, my changes are not saving

Hi VDSFM,

You are probably using an old version of our theme, the latest version for the moment is 5.6, please update your theme first and then the premium plugins too. 

The easiest way to update your theme is if you use Envato Market plugin (screenshot). When you connect Envato Market plugin you will see theme update prompt on the Updates tab of your Wordpress site.

After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.

Kind regards,
Ylli

Hi, i am working on client website using oxygen theme. just want to update you that “save all” is still not working on theme options in current version. neither upper one nor lower one. so i have reverted to previous version 5.5.3. in this version only upper “save all option” is working. Would appreciate if you can look into that bug.

Hi,

I have checked it and there does not seem to be any bug with the theme, please make sure you’re using the latest version of it and the latest version of plugins supported by the theme.

Also can you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.

Kind Regards,
Art from Laborator

php 8 – Hello are your theme oxygen support new version of php 8 ?

Hi normandy88,

Thanks for your question :)

WordPress 5.6 and WooCommerce 4.8 support PHP 8, we also have tested Oxygen 5.7 and we haven’t noticed any issue. We will still check if there is any problem and if yes we will release theme updates for sure :)

Kind regards,
Ylli

ella911 Purchased

Hello

After update theme to the latest version my site stopped working.

I have 2 errors:

Warning: require_once(/home/woodshop/public_html/mashrabia.co.il/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php): failed to open stream: No such file or directory in /home/woodshop/public_html/mashrabia.co.il/wp-content/plugins/js_composer/js_composer.php on line 31

Fatal error: require_once(): Failed opening required ’/home/woodshop/public_html/mashrabia.co.il/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php’ (include_path=’.:/opt/alt/php72/usr/share/pear’) in /home/woodshop/public_html/mashrabia.co.il/wp-content/plugins/js_composer/js_composer.php on line 31

Site: www.mashrabia.co.il

Hi ella911,

Can you please send us your site URL and WordPress credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because we only provide support on dedicated support center. Also emails response time can be up to 7 business days.

Kind regards,
Ylli

ella911 Purchased

Hi Thank you for a quick response. I’m fixed the problem!

Happy to hear that :)

Happy New Year!

Cheers!
Ylli

helo, I want to ask wether this theme related to Oxygen Page Builder ?

Hi itapuspita,

Our theme is not related to Oxygen Builder. Thanks!

Kind regards,
Ylli

WE cannot change save or update theme options. WE cannot save or update a new logo? can you help latest wp and your theme version i see that this is a known issue reading from other comments? We need this to work asap as we cannot make any change?????

Hi,

Please make sure that you have done those steps:

1— Make sure that you are using the latest version of Oxygen, you can read the changelog here Oxygen release notes.

2— Make sure that you have installed all the required theme plugins, for more info please read this article Kalium required plugins.

3— If the problem is still happening then you should know that we don’t have this issue on our theme, and it should work for you too. Please disable all your third-party plugins (plugins that don’t come with our theme) one by one, and check if this problem is solved.

https://youtu.be/sUI-XUD6WUY

P.S: Comment section of the theme is used only for pre-sale questions. If you need our support in the future please write a ticket on our dedicated support center and the support team will assist you.

Kind regards,
Ylli

Hey, after transfering my site to a new hosting and updating the theme i have a problem. the “products carusell” seems not to work properly. du you have any advice? best

origin: https://alexascha.de/ new hosting and updated: https://b2rk7gfm.myraidbox.de/

Hi alexascha,

We don’t have this issue on our theme, and it should work for you too.

1. Make sure that you are using the latest version of Oxygen, you can read the changelog here Oxygen release notes.

2. Please disable all your third-party plugins (plugins that don’t come with our theme) one by one, and check if this problem is solved.

https://youtu.be/sUI-XUD6WUY

3. Please check if your problem is coming from your Child theme modifications. You can activate the Aurum (main) to check that.

P.S: Comment section of the theme is used only for pre-sale questions. If you need our support in the future please write a ticket on our dedicated support center and the support team will assist you.

Kind regards,
Ylli

xenio

xenio Purchased

Can I suggest to add the ALT tag to the image logo on the header?

Line 1334 of labor_functions.php (v.5.9) has ”” empty ALT for logo image and this is not good for SEO, just add: get_data( ‘logo_text’ )

... $aspect_ratio, $url, $width, $height, get_data( ‘logo_text’ ) );

Hi xenio,

Thanks for your suggestion. I will add this in our to-do list for the next theme update :)

Have a nice day!

Kind regards,
Ylli

Hello, google maps not working in contact page,can you help !

Hi elmourtaji,

I can see that you also created a ticket so we will continue conversation there. Thanks!

Kind regards,
—Ylli from Laborator

1 week ago , don’t receive response and maps still not working

Hi elmourtaji,

I already replied to your ticket and explained the situation:

(view large version)

please be patient because Arlind will be in the office today and will reply to your ticket.

Would like to thank you for your understanding.

Kind regards,
Ylli

Azuret

Azuret Purchased

Hi Team,

I want to : 1. Add product categories as sidebar at shop page 2. Add product categories in main menu

Please help me.

Thank you

Hi Azuret,

Comments section is used only for pre-sale questions. Please write a ticket on our dedicated support center and the support team will assist you.

Take me to item support ➝

Kind regards,

Ylli

Hi, when will this theme support Woocommerce 5.5.2?

Hi narkedesign,

As we wrote on the item page, Oxygen already supports WooCommerce​ 5.5.x, and you can freely update WooCommerce​ to this version.

Kind regards,
Ylli from Laborator

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