102 comments found.
Does this theme support review plug ins such as WP Review?
Hi outmore,
Below plugin is not tested with theme but if that do not overwrite WordPress and theme core features / code then that should work fine as WordPress provide higher priority to plugins over theme. You may need to style that plugin feature as per your requirements.
Thanks,
ThemeZaa
hi i want to try this theme before buying. Do you have sample sites where I can test the speed
Hi tmrsmsk,
Sorry we do not have any sample site for trial. You can check demo site – http://wpdemos.themezaa.com/paperio/default/ to see the actual loading speed. You can also check live customizer here – http://wpdemos.themezaa.com/paperio/
Thanks,
ThemeZaa
Hello, I want to use Paperio Theme for a website. In developpement side, no problem. When I tried on production side, I have many errors : Warning: Cannot modify header information – headers already sent by (output started …......... When I desactivate “paperio addons”, there are no more errors. So, I think the problem is here. But I don’t have the design that I expected. Is the addon compatible with WP 5.4 ? What can I do ? Thanks for your answer.
Hi jeromeherr2,
It seems you have downloaded it free during an Envato campaign and free item do not include support and updates. So you can please purchase theme and then create a support ticket here – http://www.themezaa.com/support/
Thanks,
ThemeZaa
Ok, thank you
I got the theme from Envato, however, my website doesn’t fit to screen on mobile.
Hi mohitishu007,
It seems you have downloaded it free during an Envato campaign and free item do not include support and updates. So you can please purchase theme and then create a support ticket here – http://www.themezaa.com/support/
Thanks,
ThemeZaa
im having trouble with the links, when i add links in the wordpress editor i can’t change the link color or hover color
Hi Umair1225,
Please create a support ticket here: http://www.themezaa.com/support/ with your query and WP site access details.
Thanks,
ThemeZaa
Good morning! I’d like to compensate you for this; but I’m struggling with the menu, the dropdown menu doesn’t stay ‘down’ long enough to click a menu item. If you’d be willing to reach out and help me?
Hi drjohnsoncom,
Sorry it will be difficult to guide you without checking your website. Can you please create a support ticket here: http://www.themezaa.com/support/ with your WP site url, admin access and steps to replicate the issue, so our support team can check it and guide you further on Monday due to weekend.
Thanks,
ThemeZaa
Hi,
I downloaded your theme about a month ago when it was free from another account. But I made a mistake and activated it with this account.
Theme will be used with this account and for that website on which I activated it.
So, mismatch is: Paperio theme downloaded from account #1 and installed and licensed to account #2.
Is my license ok? Can continue using it without breaking any license agreements?
Thanks
Hi marmeton,
Yes you can activate with above account till end of this month and thereafter license cannot be activated for free downloads.
Thanks,
ThemeZaa
I downloaded this theme while it was free in October. I installed it and activated the child theme. When I went to import the demo data it gives me an error pop up that says:
“my domain says… Request failed: error”
I would consider buying this theme if it works for my site and support as well but I can’t even get it to install properly. I definitely won’t pay for something that doesn’t work.
Your support page includes information about other errors but not this one. Please advise.
Hi lwv2101,
When your server do not have enough speed or config for demo data import then it will get timeout in between the demo data process and generate above mentioned error.
So yes you can purchase the theme and create a support ticket here – http://www.themezaa.com/support/ with your query and WP site access details, so they will help you as needed.
Thanks,
ThemeZaa
Let me know how to remove all the stuff in paperio theme in my website. Because I want to re-install it and unfortunately paperio theme was deleted by me
Hi athulawalpola,
You can remove all pages and posts in your WP admin backend using bulk action options.
For any further queries or issues please purchase the item and create a support ticket here: http://www.themezaa.com/support/ as free item do not include support and updates.
Thanks,
ThemeZaa
Hi—great theme! I’ve just downloaded as a free theme from Envato, and installed for a non-profit organisation site I’m building.
I was doing some colour and font customisation, but suddenly all the icons have disappeared: search, social media (facebook, etc). back-to-top arrow icon. All gone! And I can’t seem to get them back. All I get is square boxes. How do I get the icons to show up?!?
Nick
Hi Nick,
Please check if any plugin is conflicting there.
For any further queries or issues please purchase the item and create a support ticket here: http://www.themezaa.com/support/ as free item do not include support and updates.
Thanks,
ThemeZaa
PS: Thank you for being our awesome customer. Please note that we will not be able to answer your queries and provide support from Friday 25th October to Thursday 31st October owing to the Hindu Diwali festival and new year. We apologize for the inconvenience to you during this period but we hope you understand.
Thanks, but it’s not a plugin. I only have MailChimp, Contact Form 7 and Paperio add-ons installed, and I deactivated all. No change.
You can try – Appearance > Customize > General Settings > Remove Third Party Font Awesome Style ( Select “Yes” ).
For any further queries or issues please purchase the item and create a support ticket here: http://www.themezaa.com/support/ as free item do not include support and updates.
Thanks,
ThemeZaa
Hi, Can i change the font of my headers only, not all the text content (header only) ?
Hi tamfaouzi,
Please check this article – http://wpdemos.themezaa.com/paperio/documentation/header/
For any further queries or issues please purchase the theme and then create a support ticket here: http://www.themezaa.com/support/ as free theme version do not offer any support and updates.
Thanks,
ThemeZaa
Hi, Is it possible to use this theme 2x …now when it is free? Thank you for answering:)
Hi kale731,
Yes you can use Paperio in 2x websites while it is free but please note that free theme version do not offer any support and updates.
Thanks,
ThemeZaa
does this theme supports infinite scroll in posts ????
Hi tamfaouzi,
Yes there is a setting in theme options to change to infinite scroll in posts.
Thanks,
ThemeZaa
I didn’t find it …....
I changed “pagination type” under “General Settings” And nothing happened.
What i mean by ”#infinite_scroll” is when a visitor arrives to the end of my article, he won’t see the footer and the end of content BUT instead he will see the begging of another article of mine .
I Hope you have understand Me
??????
Please read this article – http://wpdemos.themezaa.com/paperio/documentation/general-settings/
For any further queries or issues please purchase the item and create a support ticket here: http://www.themezaa.com/support/ as free item do not include support and updates.
Thanks,
ThemeZaa
האם זה תומך ב RTL?
Hi yehuda11,
No, Paperio is not RTL ready.
Thanks,
ThemeZaa
Hello, I would like to have 2 columns which capture 1/3 and 2/3 of the page. Is that possible? Thanks Martijn
Hi Martijn,
You can enable sidebar but that will not have exactly the parts as requested above. You will need to customise template to change the width and style as per your need.
For any further queries or issues please purchase the item and create a support ticket here: http://www.themezaa.com/support/ as free item do not contain the support and updates.
Thanks,
ThemeZaa
Hi I would like to try out this theme before purchasing. So i downloaded and uploaded the file into my wordpress. But i got an error with ’” no sheet style.css”has been added can you please help me?
Hi MartijnKooi1991,
Please refer this article – https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Thanks,
ThemeZaa
Theme activated but not installing
Imported now, Thanks
Hi Darebawa,
Glad you imported demo data.
For any further queries or issues please purchase the item and then create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
today i download it for free but i can’t active your themes
Hi dangsang,
It seems Envato have just put it on sale for free. So we have now changed license activation process and you should be able to activate the license.
Thanks,
ThemeZaa
Vulnerability
Hello,
I’ve received this message from my hosting company:
As part of our commitment to providing you with a secure hosting environment, we performed an automated scan of your website. It appears patches are available for application(s) installed in the following path(s):
XSS vulnerability in WordPress /public_html/wp-admin/js/post.min.js
XSS vulnerability in WordPress /public_html/wp-admin/js/post.js
XSS vulnerability in WordPress /public_html/wp-admin/js/customize-nav-menus.min.js
Best regards,
Patricia.
Hi Patricia,
Above files are the part of WordPress core and none of those are theme files. So please discuss with your hosting team or WP developer for more investigation.
For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
Oh yes, you’re right. Maybe they’ve been added or modified by Visual Composer.
Same issue is with me, I got a free copy with a regular license from Envato Now I can’t install it & asking for activation code.
Hi Bilal_Shah,
Yes it was offered free for 7 days of Envato promotion but for a good will we had continued one month for free activation also. Promotion period was over, so you will need to purchase it if you want to import demo data and would like future updates and support. As these features are not the part of free item as per Envato free item policy.
Thanks,
ThemeZaa