Hi jpmishra1010,

Yes it was offered free for 7 days of Envato promotion but for a good will we had continued one month for free activation also. Promotion period was over, so you will need to purchase it if you want to import demo data and would like future updates and support. As these features are not the part of free item as per Envato free item policy.

Thanks,

ThemeZaa

Hi graphikhunt,

Paperio is not WooCommerce and LMS ready, so you may need to implement custom templates and css to style those plugin features as per your need. Yes you can use Elementor plugin.

Thanks,

ThemeZaa

Hi jokergame,

Glad you like our theme and it is your favorite

Thanks,

ThemeZaa

Hi danjustino,

You can select your post format as video and enter YouTube video embed url or add iframe code in post content and that will show the video properly in content area and it will not interfere sidebar display.

For any further queries or guidance please purchase theme and create a support ticket here: http://www.themezaa.com/support/ as support and updates are not the part of free download of theme.

Thanks,

ThemeZaa

Hi rnuts,

After theme / plugin installation, activate theme license and then import your desired demo data as per this article – http://wpdemos.themezaa.com/paperio/documentation/installation/demo-installation/

Please note that demo import will be possible for few days only as promotion was ended last week already. Also free item do not include support and updates, so for any further queries / issues you will need to purchase theme and then you can create a support ticket here – http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi joxweb,

Please delete Paperio Adons plugin.

Thanks,

ThemeZaa

Hi winux,

Yes free item do not contain license code, support and update. But you can activate the license till 7 days to import demo data.

Thanks,

ThemeZaa

And thank you hari1999

ThemeZaa

But after installing the theme im not getting the icons like search,go to top,social icons…..

Free theme do not include support and updates.

So you can please purchase the theme and then ask any queries or get support by creating a support ticket here – http://www.themezaa.com/support/

Thanks,

ThemeZaa

Thank you Toneeee

ThemeZaa

Hi caca11,

Please refer this article – https://help.market.envato.com/hc/en-us/articles/202821510

Thanks,

ThemeZaa

PLEASE ACTIVATE YOUR PAPERIO THEME LICENSE COPY TO ENJOY PREMIUM FEATURE OF DEMO DATA IMPORT.No luck – it isnt freebie

Ok i just activated…..but what if i want to install and activated in one month from now?

Hi katarasg,

Paperio is offered free for web designer day promotion as per above mentioned period, thereafter it will be back to normal pricing, so it will be better you activate and import demo data till that time.

If you want to use the theme import and get support after promotion period then you can purchase the theme at regular price.

Thanks,

ThemeZaa

Hi magicykrakow,

Please try again and that should activate and allow demo import fine till June 04, 2019 17:00 AEST (Campaign period).

Thanks,

ThemeZaa

Hi bobmalloy,

By default there are no features of adsense and ads are included. You can use any plugin and customise theme templates to place ad code as per your need or you can use sidebar / widgets if you want to display ads in sidebar only.

Thanks,

ThemeZaa

Hi sumyunggai108,

Yes this theme also provide lifetime update and we update it as soon as we found any issues or reported from users, but it is stable from long time and compatible with WP 5.x so there are no recent updates added.

Thanks,

ThemeZaa

Hi JADEVERGNES,

You can change the site title at Settings > General and can upload your logo as per this article – http://wpdemos.themezaa.com/paperio/documentation/how-to-set-site-logo-and-ratina-logo/

For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php

Thanks,

ThemeZaa

Hi dean83,

Yes that may be because of Envato API limit but we are working to update API and it should work fine soon.

Please upload your logo for retina device at Appearance > Customize > Header > Logo & Favicon, so it will be visible in mobile retina devices.

You can change that sidebar widgets and content at Appearance > Widgets.

Thanks,

ThemeZaa

Thank you for the reply. I tried to do this, but then on the desktop device it just appears over the existing logo, and they are doubled up

Hi dean83,

Please create a support ticket (it should work now) with your WP admin access, so our support team can check it and guide you further.

Thanks,

ThemeZaa

Hi mymoneymomentum,

If your home page is setup as blog page then it cannot be edited via WP editor like other standard pages. You can use Appearance > Customize panel to change Blog Home, Featured Area, Latest Post Block, Promotional Block, etc… to build your home page with the available styles.

For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php

Thanks,

ThemeZaa

The theme download is not really working for my needs, I do not think it is a good fit. Is there anyway I can get a refund please?

Hi mymoneymomentum,

You can submit your request here – https://themeforest.net/refund_requests/new

Thanks,

ThemeZaa

Hi shawnrtooley,

Please edit that specific page > Paperio Page Settings at bottom > and there you can manage sidebar settings as per your need.

For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php

Thanks,

ThemeZaa

Is it common to experience Out of memory issues with Paperio? I am having a very hard time with this site: https://slpowermuseum.com

Hi shawnrtooley,

We have checked your website and we do not see any error.

No there is no issue in theme like above and no one have reported this. But for memory issue you will need to increase memory limit in your hosting server if required.

For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php

Thanks,

ThemeZaa

Hi brainbench,

Unfortunately we do not have header style with logo in left, so you may need to customise header template code and css to achieve the header style as per your need.

Thanks,

ThemeZaa

Hi butteams,

No Paperio is not WooCommerce ready.

Thanks,

ThemeZaa