972 comments found.
hi! how can edit the error and success messages in the mailchimp.php/subscribe-form.php file?
Hi there,
Thank you for writing us.
To change the default success message of the subscriber widget, simply add this data-success-message=”Your custom message” data-attribute in the form and change the text as you wish.
Example code:<form class="widget-subscribe-form" data-success-message="ADD YOUR SUCCESS MESSAGE HERE" action="include/subscribe-form.php" role="form" method="post"> .... </form>
I hope this helps you. If you need further support, feel free to contact us anytime.
Best, Scot.
Hi,
Is this theme configurable for npm because we can see only minified code? Do we get source code, I mean non-minified files, when we buy this theme?
Regards
Hello,
Thank you for writing us.
Yes, all files are non unminified and ready to use them for npm,
I hope this helps you, if you have further questions, please feel free to contact us anytime.
Best.
Hello,
I’ve just bought this superb template.
Is there a way to make the hamburger/ mobile menu lines wider and thicker so it stands out? Also is there a way to add a text ‘MENU’ label underneath, to make it accessible?
Thanks,
Hello there,
Thank you so much for your kind words,
Here is a custom css code that I made for you to make the lines bolder and larger as well to show MENU label underneath.
.lines {
height: 3px;
width: 26px;
}
.lines {
color: #fff;
line-height: 44px;
text-align: center;
font-size: 9px;
text-transform: uppercase;
font-weight:600;
}
.lines::after {
top: -7px;
}
.lines::before {
top: 7px;
}
.lines::before, .lines::after {
height: 3px;
width: 26px;
}
You need to add Menu text in lines as well in your templates. Here is the example of modified MainMenu Trigger HTML code.
MenuI hope this helps you.
Best, Ardian.
Hi Ardian,
Thanks so much for this! The only thing now is that the X (close) button afterwards appears smaller than the lines – is there a way to make this bigger too so it balances?
Thanks.
Hi,
Not sure why is looking small, since it has the same lines and it just flips and makes the X.
Best, Ardian.
Hello,
I would like to know if the layout-frame works on mobile devices?
Hello
Thanks for writing us.
Layout frame is only available on desktop sizes because of the limited space on small devices.
In meantime if you need further support please feel free to contact us anytime at https://support.inspirothemes.com
Best, Scot.
Thanks for the prompt reply Scot!
Another question is there a away to have the LOGO on the menu bar fixed to the left side on mobile devices instead of middle.
Sure, we can help you to do that, please open a support ticket here https://support.inspirothemes.com and we will send you some custom css styles.
Best
Hi,
In my theme forest polo template, As per your guidelines, We put website logo at left side instead of middle in navigation bar (Mobile View). That’s working fine but issue is we have one shopping cart icon which we have to put just before navigation icon in mobile view.
Thanks
Good day, How can I make the carousel in the shortcode-carousel.html page to have Multiple Rows?
Thanks.
Hello there,
Thank you for contacting us. Carousel sliders can only have one row. But you can change the columns if you wish. Please see this help article here for more information: https://support.inspirothemes.com/help-center/articles/8/14/46/carousel
I hope this helps you, in meantime, if you have further questions or you need support, feel free to contact us anytime.
Best.
Hi, can you add couple of feature? I just realize that your template still missing Date Picker and Search result page. It would be great to have this feature and i think it’s a must for frontend to have it. Thanks.
Hello there,
Thank you for your suggestions.
We already implemented both of these features. Here is the Search result page https://inspirothemes.com/polo/search-results-page.html?q=Polo it will results after you search from the form in header. And Date and Time pickers can be found here https://inspirothemes.com/polo/component-daterangepicker.htmlI hope this helps you.
If you need further support please feel free to contact us anytime.
Best
wow, sorry about the result page, i only search it in the menu and can’t find it. maybe i should search in folder instead. And about the datepicker you gave is not the datepicker that i want. mostly i just need to pick a single date not a range of date. i can use jquery ui datepicker on your template but the look is a mess, maybe it has a problem or conflict in the css. Thanks.
If you would like to use simple date picker you can use the bootstrap date picker https://inspirothemes.com/polo/shortcode-forms.html
Also you can also simply place anywhere in the site the search form that you can take from https://inspirothemes.com/polo/widgets.html
Best
thanks i will use it then. BTW i just check the result page code you gave, can you make stand alone version rather than using google? i want to personalize it and without depending on google. since most programmer usually use a different engine like Algolia or just pure PHP. Thanks.
Yes, thanks for your suggestion. We will include this page in the next update.
Thanks
wow, that’s awesome. it’s very rare to have the author listen to their customer. It makes me love this template more, Thanks. 
Thank you! Sure, this is one of our goals to make improve Polo by listening our customers suggestions.
Best
Thank you! Sure, this is one of our goals to make improve Polo by listening our customers suggestions.
Best
Hi
I am trying to trigger the next slide from my own button, not the included arrows. I am trying this on a very simple example. What would I need either html or js to trigger the next slide. I will have multiple carousels on the same page so must only change the desired element.
Thanks
<!-Carousel ->
... content 1
.. .content 2
<!-end: Carousel ->
Hello
Thank you for writing us.
Polo uses Flickity Slider, if you are familiar with jquery, please take a look at this example https://flickity.metafizzy.co/extras.html
I hope this helps you. If you need further support please feel free to contact us anytime at https://support.inspirothemes.com
Best, Scot.
Perfect thanks, sorted.
You are welcome, please feel free to contact us anytime at https://support.inspirothemes.com
Best
Hi can you check your support page? it seem it doesn’t work, My ticket can’t be submitted. anyway i got some question.how can I make masonry or grid layout Portfolio? i see both are using class grid-layout like this:
class=”grid-layout portfolio-4-columns”
so how can i change from grid layout to masonry or masonry to grid? or is it both are the same just the image size that makes the difference?
And can you make JQuery UI Datepicker plugin or others for your template? I can’t find it, and when i use it, it becomes a messy look maybe it’s not suite with your CSS. Thanks
Hello there,
Thank you for contacting us.
You can use grid Layout like this:
<div class="grid-layout grid-3-columns" data-layout="fitRows" data-item="grid-item"> <div class="grid-item" /> <div class="grid-item" /> <div class="grid-item" /> </div>
or
<div class="grid-layout grid-3-columns" data-layout="masonry" data-item="grid-item"> <div class="grid-item" /> <div class="grid-item" /> <div class="grid-item" /> </div>Columns
<div class="grid-layout grid-4-columns" data-item="grid-item"> <div class="grid-item" /> <div class="grid-item" /> <div class="grid-item" /> </div>
If you need further support, please do not hesitate to contact us.
Please do let us know your email address and check your account on our support desk.
Best.
This is for Portfolio right? Isn’t portfolio item class is portfolio-item? is it not going to be a problem with the filter?
You can use either portfolio-item or grid-item, both of them will work fine.
work great now. Thanks.
You are welcome, feel free to contact us anytime.
Best.
I have raised a support ticket, I am wondering on the time it will take to reply 
Hello dear friend,
Sorry for the delay, we will reply your ticket within 2 hours.
Best
Thank you
I look forward to your reply
Hi, Please share the code to make the inspiro-slider image responsive(resize the image instead of cropping on both side).
Hello there,
Sorry for the delay. We were on holidays. We are about to reply your ticket soon.
Thank you so much for your understanding.
Best,
Your suggestion didn’t resolve the issue. Please check the ticket.
Hello there,
No worries our team will assist you sooner.
Best
Hi,
Can you please give me an update on the ticket.
Hi there,
We have already replied your ticket 3 days ago, please kindly check your ticket in https://support.inspirothemes.com
If you need further support please feel free to contact us anytime.
Best
Hi, Sorry. I didn’t get the email notification. It seems replacing the slider with the carousel solved the issue for now. Thanks for your support. I highly recommend inspiromedia.
I am glad that this solution worked for you.
If you like our support, please give us a feedback in https://themeforest.net/downloads
Best,
sorry again for stupid questions.. where is the WIZARD php.. ? where do i put my email so i can send the information to my account?
Hello,
Wizard forms can be customized by your custom needs, in this case these forms are just for demonstration purposes. Please take a look at the bottom of the page of this file shortcode-wizard.html. You may need to use php and jQuery as well.
You can aslo contact our team support and they will assist you further on this. Support Desk: https://support.inspirothemes.com
Best.
Hello, I was wondering if there was a way to fix the menu bar on top of the browser for mobile.. it works for desktop but doesn’t work for mobile..
Hello there,
You can enable menu bar to stick at the top of the page for mobile devices simply by adding this data attribute in the header
data-responsive-fixed=”true”
I hope this helps you, feel free to contact us anytime at https://support.inspirothemes.com
Best.
sorry i tried it and it makes the whole menu unstable.
<header id=”header” data-fullwidth=”true” > adding data-responsive-fixed.true the whole menu becomes useless..
The correct code should be:
<header id="header" data-responsive-fixed="true" data-fullwidth="true">
oh! it worked out =D THANKS!
You are welcome 
Hello, Can I use your template for multiple clients in regular license. I downloaded and modified your template myself. And then i want to use it for another clients. Can be possible?
Hello,
One regular license is for a single website. We recommend you to purchase licensees for each client.
The current price is only 9$ for limited time, instead of 18$ than used to be, use this opportunity to save some money also for your new clients in 2020.
If you have other questions or you need support please feel free to contact us anytime at https://support.inspirothemes.com
Best
Ok thanks.
You are welcome 
is there a guide for the captcha integration?
Hello there
Sure, please follow instructions on this help article https://support.inspirothemes.com/help-center/articles/8/35/169/contact-form
Let us know if we can assist you with anything else.
Best
Warning jQuery gmap3 plugin is missing, please go to this help article and follow instructions on how to configure google maps.
i did everything like its.. and still get this error..
Hello there,
Thanks for writing to us.
Make sure that you followed instructions carefully and send us your site URL so we can check the code as well.
Kindly open a support ticket here https://support.inspirothemes.com and we will assist you directly.
Best
- bug report using owl-carousel
- current version not working owl-carousel autoplay. need to fix several variables in js/functions.js
583 line : autoplay: carouselAutoPlay 'false' ? false : false, [ false -> true ]
716 line : autoplay: elem.options.autoPlay ‘true’ ? true : false, 793 line : autoplay: elem.options.autoPlay == ‘true’ ? true : false, [ autoPlay -> autoplay :: lowercase ‘P’ ] elem.options = { ... autoplay: elem.attr(‘data-autoplay’) ... }
Hello Damien
Thank you so much for your feedback.
These carousels issues have been fixed on the latest version.
We appreciate your help and if you need support please feel free to contact us anytime at https://support.inspirothemes.com
Best
Hi Can you please reply to my ticket from Saturday December 14 th about the CDN issue ? Thank you
Hello there
We are sorry for the confusion, we already replied your ticket at the same day.
Please check your email or go to the https://support.inspirothemes.com
In meantime, if you have other questions, please feel free to contact us anytime.
Best
No, you closed the ticked and haven´t replied to my last reply in the ticket, that is way i am asking you to reply.
Hello
Thanks for your reply, sorry for the confusion.
I can confirm that your ticket was replied 8 minutes after you opened it.
Please check the date and answer (with status: Answered) in https://support.inspirothemes.com
Best.
What??? You replied to my first ticket after almost 24 hours
Hello dear friend, sorry for the confusion please take a look on this screenshot. And compare the date.
https://snipboard.io/bPF6oj.jpgPlease feel free to contact us anytime for any assistance you may need. We will be glad to help you.
Hi ! Seems there is a problem on HTTPS website : i always get the error on the log : isotope not initialized. Cannot call methods, i.e. $().isotope(“layout”)
Can you help please ?
Hello there,
Thanks for writing us. I think the issue could be because you are calling files with http instead of https.
Please open a support ticket here https://support.inspirothemes.com and we will assist you directly there. Also please include your site url so we can investigate the issue.
Best
Hey my friends. 
Could you just say me, how I can move the area from the TOPBAR “About, Features, Pricing, Terms” from the left page area to the right? (removed social icons already)
Thank you very much.
Hello there,
Thanks for writing us.
Can you try to add a class float-right
If you could send us your site url it will be easier for to assist you on this.
Best
Thank you. If I add float-right in the class is does not work. Could you assist me. Where in this code should I add float right? 
<div id="topbar" class="d-none d-xl-block d-lg-block topbar-fullwidth">
<div class="container">
<div class="row">
<div class="col-md-6 d-none d-sm-block">
<ul class="top-menu">
<li><a href="kontakt.html">Kontakt</a></li>
<li><a href="impressum.html">Impressum</a></li>
<li><a href="datenschutz.html">Datenschutz</a></li>
</ul>
</div>
</div>
</div>
</div>
Thanks, here is the modified code:
<div id="topbar" class="d-none d-xl-block d-lg-block topbar-fullwidth">
<div class="container">
<div class="d-flex justify-content-end">
<div class="d-none d-sm-block">
<ul class="top-menu">
<li><a href="kontakt.html">Kontakt</a></li>
<li><a href="impressum.html">Impressum</a></li>
<li><a href="datenschutz.html" style="margin-right: 0;">Datenschutz</a></li>
</ul>
</div>
</div>
</div>
</div>
Hi there, hope you’re doing good…
I’m having an issue when trying to save / edit them options here > https://www.dropbox.com/s/0oisj9athnfeu32/Screenshot%202019-12-12%2012.50.28.png?dl=0
Any idea what I can do to fix this issue…?
Tks
Hello
Thank you for you for contacting us.
I think you are using Polo Wordpress version. I encourage you to contact my partner here https://themeforest.net/item/polo-responsive-multipurpose-wordpress-theme/16078535/support
Best.