972 comments found.
День добрый. Собираюсь приобрести ваш шаблон. 1. Расскажите как я могу использовать ваш шаблон и в каких целях? 2. Когда будет следующее обновление? 3. Как используется фильтр, например – shop-columns-3.html 4. Как менять загрузочную заставку? Замечание : 1. Кривое расположение меню в мобильной версии, например – shop-columns-3.html – выбор языка. 2.Кривое расположение меню фильтра в мобильной версии, например – portfolio-3.html
в версии 1.4 такого не было
Спасибо за ответ. С Уважением, Николай(Nick)
Hello Nick,
Thank you so much for writing us.
Polo is a multipurpose template, which means you can use for any type of website you want, customize it as you wish.
We have just released the new update version 5.9 with latest bootstrap 4.4.1. We usually include new features and improvements biweekly or monthly.
The filters are used using the data-category and classes in the items. You can find instructions in the documentation easily,
To use pageloader you simply need to include pageloader.js and pageloader.css files, and then refer to this example page for more pageloader icons: https://inspirothemes.com/polo/page-loaders.html
If you have further questions, please feel free to contact us anytime.
Best, Ardian.
Я очень доволен что получил так быстро ответ. Как вы отреагируете на мои замечания?
You are welcome,
I used your questions in order and (google translate).
Also we do have our support help desk here: https://support.inspirothemes.com if you need any help with template.
Best
hi. i have a problem where showing images on portfolio/gallery pages. look at this: https://ibb.co/8s7tMz0 Can you help me?
Hello,
Thank you for contacting us.
Please kindly update your site with our latest files. Here is the link with instructions on how to update the template to the latest version: https://support.inspirothemes.com/help-center/articles/8/26/178/how-to-update-to-the-latest-version
In meantime, please feel free to contact us anytime at https://support.inspirothemes.com
Best, Inspiro Support Team
Hello thanks for your help. I optimized files for my web site myself. so when i update with your last files, it wont be working. I want only resolve this bug.
Ok, please open a support ticket here https://support.inspirothemes.com and we will assist you directly. Include your site url.
Best
i am trying to open a ticket but i couldn’t do. I have purchased new support for 6 months.
Hi
Can you try first to logout and login again.
Best
No. I couldnt. Ticket is not opening. Please write here.
Please let us know your email you used in the help desk. Best
Hi please try to re login again with your Envato account.
thanks it is ok. ticket is open now.
Thank you, one of our support agents will assist you.
Best
Hi, how can I make the carousels within the ‘shortcode-carousel’ page autoplay every 3 seconds?
I see this has been resolved in the latest version. Apologies…
Hello there,
Thank you for contacting us.
To make the carousel scroll every 3 seconds simply add the data-autoplay=”3000” attribute in the carousel div.
Example code:<div class="carousel" data-atuoplay="3000">...</div>
For more instructions, please visit this useful help article here: https://support.inspirothemes.com/help-center/articles/8/14/46/carousel
I hope this helps you, if you need further support, please feel free to contact us in https://support.inspirothemes.com
Best.
Thanks. I just noticed that you have removed the color-variations from the css folder in the latest version. How can I set a color throughout the whole template in the latest version?
You are welcome.
In the latest version you can now change the colors using the file /css/theme.css
Simply include this file in <head> of your template (after style.css) and go to /css/theme.css and add there your HEX color code.
Hope this Helps! If you have any other question, please feel free to contact us at https://support.inspirothemes.com
Best, Scot
Thank you again.
Hi, nice theme!!
May I ask you about the form respond, I integrated some of my php code for sending emails once submited from the form. The html markup for contact form is the same also everything works fine. I am just not sure where and how do you handle the respond text ?
For example, one php code does everything I return this: $response = array (‘response’=>’success’); echo json_encode($response);
Where do you update the text that it is displayed to user ?
Additional question that I have is, how to make a check box required? I mad it required but it doesn’t color read if not checked liek the normal label ?
Thank you in advance. Br, Aljaž.
Hello dear Br, Aljaž
Thank you for contacting us.
Yes the form returns json response, basically we filtered the response success response and returned the success message to the notify function which is located in /js/functions.js. What exactly modifications do you need for this? Let us know and we can assist you.
Make sure that the checkbox contains required attribute, see this example below:
<div class="form-group mb-1 mt-5">
<div class="custom-control custom-checkbox">
<input type="checkbox" name="reminders" id="reminders" class="custom-control-input" value="1" required="">
<label class="custom-control-label" for="reminders">Send me occasional reminders about these settings</label>
</div>
</div>
If you wish do do more advanced validations we recommend you to use the examples from https://www.inspirothemes.com/polo/shortcode-form-validation.html
I hope this helps you, if you need further support, please feel free to contact us at https://support.inspirothemes.com
Best, Scot
Where can I find slider revolution activation key?
Hello there,
Thank you for contacting us.
Slider Revolution is bundled with the template, you do not need to activate. Simply use the Manual Installation and you will have also all available in the package.
For more information how to install Slider Revolution and Visual Editor, please follow this article in the help center: https://support.inspirothemes.com/help-center/articles/23/34/15/install-slider-revolution-visual-editor
Hope this Helps! If you have any other question, please feel free to contact us at https://support.inspirothemes.com
Best, Scot
is there a way to have the navigation to stick on top on cellphone while scrolling down?
Hello there,
Thank you for contacting us.
Sure, you can do that simply by adding the data-responsive-fixed=”true” in #header in your template.
Hope this Helps! If you have any other question, please feel free to contact us at https://support.inspirothemes.com
Best, Scot
I am thinking of buying, does the package contain images as well ? (similar to the one I see in demo)
Bought it. I didn’t get any images like in demo page. I got only a dummy image saying the dimentions. I purchased it only because I get the whole content with images. Kindly provide a URL with all images in place.
Hello there,
Thank you for contacting us.
Please go to pexels.com and there you will find all images that are included in the demo. If you are looking for a specific image please let us know we will help you to find it as well.
In the meantime if you have any other questions or issues, please do not hesitate to contact us at https://support.inspirothemes.com
Best, Inspiro Support Team.
Hello,
Where is color variations in latest update? can i download old version before this?
Regards
Hello there,
Thank you for contacting us.
In the latest version you can now change the colors using the file /css/theme.css
Simply include this file in <head> of your template (after style.css) and go to /css/theme.css and add there your HEX color code.
Hope this Helps! If you have any other question, please feel free to contact us at https://support.inspirothemes.com
Best, Scot
I can’t seem to find the Shape Dividers in the template nor in the documentation. How do you access those?
Hello there,
Thank you for contacting us.
Please take our apologies, that we forgot to inclulde the shape-dividers.html file.
We are about to make an update today and we will add the examples with shape dividers and many many other features.
Best, Scot.
Nevermind
Hello,
Ok, but please do not hesitate to contact us for any assistance you may need with Polo. Our support help desk: https://support.inspirothemes.com
Best.
Hi, the latest version of Polo responsive HTML5 I have problems with Mini IPAD display. The previous version did not give me this problem it worked very well. I am attaching some images. For example in this link that I send you https://www.boccatoascensori.it/Preventivo-Montascale-Per-Anziani.php everything works correctly, it is the version previous to the last one. In this other link instead https://www.montascale-treviso.com/home-corporate-v7.html if I go to see it with a mini Ipad it is not displayed correctly. Do I have to do something specific because it looks right?
I send you the screenshot of your reference website and so you will see that yours too cannot be seen correctly.
I hope I was clear, thank you in advance.
I have written to you here, because your website continues to tell me “Tell us more … Please be as detailed as possible.”
Hello there,
Thank you for contacting us.
If you could send us some image screenshots will helps us to identify the exact issue.
I see that you tried to create a ticket in https://support.inspirothemes.com but unfortunately the system won’t allow to create tickets if the support for this item is expired. Please consider renewing support.
Best Inspiro Support Team.
I renewed the support, in the hope that you can solve the problem, but I still can’t open the ticket in your portal.
Please try to logout and login again with your envato username.
I’m trying and trying again but I can’t send you the ticket, I don’t know what to tell you.
Can you let us know your email address.
Thanks
Thanks,
I see that you were able to create a support ticket. One of our support team will get to you and assist you on this issue.
Best.
Thanks so much
You are welcome 
Can OWL slider(slider-owl-slider.html) set “keep ratio” ? or may I know any document or config information for OWL slider? Thanks
Hello Dennis
Thank you for contacting us.
I am not sure what do you mean with keep ratio. We have classes to manage fullscreen and halfscreen. But if you wish to do more customization you can go in functions.js and search for screenRatio = elem.hasClass(‘slider-fullscreen’) ? 1 : 1.2,
Here you can change the screen ration (change the 1.2 value), for the halfscreen to be more specific.
In meantime, if you need further support, please feel free to contact us at https://support.sinpriothemes.com/
Best,
Hello, great template. When having a form in modal, the alert (after the form was submitted) is behind the modal overlay, is it possible to 1. expose the alert notification over model overlay and 2. close modal form after form is submitted. thank you
Hello
Thanks for contacting us,
Yes, the notification can be fixed by adding a z-index to 1500. Simply add this class below at the end of the line in style.css
.bootstrap-notify { z-index: 1500 }
About the modal close, I think you may need to do a custom code like
trigering close button after success message.
For more information, see https://getbootstrap.com/docs/4.3/components/modal/If you need further support, please contact us at https://support.inspirothemes.com
Best,
As an example, what happens if I rework a template called class and give it to someone else?
Hello
Thanks for contacting us.
If you purchase one license you can use it for only one online website.
Please take a look on license details here: https://themeforest.net/licenses/standard
Best, Inspiro Support Team
You can see that the autoplay function for the slidder doesnt work , the documentation sugget data-autoplay but , nor data-autoplay=”5000” neither data-autoplay=”true” works , you can see on your own demo: http://www.inspiro-media.com/polo/home-creative-v7.html
Hi,
Have a problem with home-side-panel.html . the side panel triger works only one time. after i close the side panel X the triger cant open side panel.
sorry . i update now 5.4.zip and the problem is fixing.
Hello there,
Thanks for contacting us.
I am glad that you resolved this issue. If you need further support, please feel free to contact us.
Best.
Hello. The dropdown function for the main menu does not work for the mobile version of my site. I can’t click and expand the child nodes of menu items in the mobile menu. How do I fix it? Thank you for your help.
Hi there,
Thank you so much for contacting us and take our apologizes for this issue.
Within 2 days we will release an update that includes this fix.
In meantime if you need further support please feel free to contact us anytime at https://support.inspirothemes.com
Best
Hi, have you released the latest update to fix this problem? Also, the autoplay function for the Revolution Slider does not work for me even with the correct parameters, any ideas? Thank you
Hello, we will release the update late tonight, please take our apologies for the delay. We implemented more features and it postponed our ETA this time.
Best,
I opened two thickets on your web site support system, but nothing happened. I read the documentation and its outdated since, the gmaps plugin is not explained there as it should.
How I update the gmaps plugin to make it work? Thanks
Hi Pablo, I just replied your ticket, sorry for the delay. During the weekend days our support team sometimes need to rest.
Hope you can understand us.
Please follow your conversation in https://support.inspirothemes.com/
Best.
Will your next update include star system? I noticed that someone asked this a couple of weeks ago.
Hello
Thanks for writing us.
Yes, definitely we will include star rating system with many different styles.
If you have more questions, please feel free to contact us anytime.
Best
Hi, For some reason I can’t get the page loader to work.
I have included all the default css files, js files, and the loader-wrapper class in the body tag. Am I missing something?
<header>
<link href="css/plugins.css" rel="stylesheet">
<link href="css/style.css" rel="stylesheet">
<link href="css/responsive.css" rel="stylesheet">
</header>
<body>
<div class="body-inner">
<div class="loader-wrapper">
<div class="loader">
<img width="40" src="images/icons/loading.gif" alt="" />
</div>
</div>
</div>
<script src="/js/jquery.js"></script>
<script src="/js/plugins.js"></script>
<script src="'/js/functions.js"></script>
<script src="'/js/pageloader.js"></script>
</body>
Hello
Thank you for contacting us.
Can you please open a support ticket here: https://support.inspirothemes.com and send us your site url so we can check that for you.
Best.
