972 comments found.
Hi, I recently noticed that the navigation bar at some times does not work well on my site. The nav bar lines are somtimes unresponsive. Im not sure if this was in the updated version but I purchased this in May. Is there anyway to update my current version?
Also, I am having trouble changing some of the text to gold. Can you clarify that for me? Thanks!
Hi
Thank you for contacting us.
I think you are using v2. We have updated recently Polo to V4 and header is redesigned.
Please kindly open a support ticket and send us your site url (include a screenshot and point as where the issue is) and we will assist you directly.
Best, INSPIRO
Hi, Presale Question,
1) I need a Modal-popup to include… 1 or 2 images as banner sliders. Is this possible?
2) I want to use Polo Magazine v-4, but need a animated Banner under the menu…instead of just current images..is it achievable?
3) Search, Login, Register are these Forms working models or just templates?
4) Footers Samples are not present in Demo? Are any other footer samples available ?
5) Shop Menu : Can we include images also?
Thanks
Hello there
Thanks for your interest in POLO.
1) Yes you can use carousel sliders inside modal. See shop product, click quick view button. 2) sure, use the slider from polo corporate v7 3) Search is ready to use for any website using google indexing, login/register are just for templating purposes. 4) I agree with you, we are about to update template and include them soon. Sorry for that. 5) Yes you can do that, you can easely add background images or add mega menu using portfolio items etc.
You are welcome my friend
If you have further question feel free to ask.
Kind Regards INSPIRO
Hello, i used the code of this demo page http://www.inspirothemes.com/polo-v4/revolution-hero-vimeo.html but i see that the autoplayed video doesn’t work in your demo and in my page too
Hello there,
Thank you so much for this report, please open a support ticket here http://support.inspirothemes.com and we will send you the updated file.
Kind Regards
hi
please help me how can i increase the height of banner in home-corporate-v4.html. i did not find any option in this. please guide me
Hi,
Change the class in #slider from slider-halfscreen to slider-fullscreen
Kind Regards
Hi there,
We have replied your ticket, please let us know if you need further support.
Kind Regards
Thanks… I have sent you a follow up questions
Your ticket is replied 
How do I change the homepage to another style? (ie youtube etc)
Hello there,
How i can make sure all devices web and mobile phone with all type of broswer can play the video background? Im using this demo revolution-rock-band-music.html
Some devices like ipad mini and nokia are not coming out..
Hello there
Iphone and some devices blocks video playback (youtube) on mobile devices. The issu is not on template but its that iphone does not support this feature.
Thanks
Can not update the site. I now have a white screen instead of my site.
Hello there
Please make sure the js files paths are correctly. In mean time open a support ticket here http://support.inspirothemes.com
Kind Regards
Hello, is possible to add Data Tables and styles to data tables too?
Hello there
Thank you for contacting us.
Please can you be more specific with the question, what exactly you need to achieve.
Thanks
How can i have a fullwidth youtube video background slider with a lightbox popup button for another video?
Great! Awesome! Everything works fine except when the lightbox come it can’t play my youtube video.
It says “it may be moved and deleted” i’m using demo home-creative-v9.html. Please advise.
If it says like that check the link of the video.
The problem solved! it just can’t work on local. thank you for your assistance.
You are welcome!
If you need further support please contact us at http://support.inspirothemes.com
Kind Regards
One question. why in the mobile it doesn’t work at all ?
I’m accessing the URL using my mobile phone but nothing appears.
I found the answer : https://www.themepunch.com/faq/video-not-showing-up-on-mobile/
But your demo revolution-rock-band-music.html are working perfectly both in desktop and mobile.
My question is can we have a video from youtube instead from local?
data-videomp4=”js/plugins/revolution/assets/videos/Slash.mp4”
Your timely response is highly appreciated. Thank you.
hello there?
Please assist
Hello there
Iphone and some devices blocks video playback (youtube) on mobile devices. The issu is not on template but its that iphone does not support this feature.
Thanks
hi! polo 4 doesn’t work on ie 11 , white page but it loaded the content of the page
Hello there,
Please kindly open a support ticket here http://support.inspirothemes.com, and our support agents will assist you directly with this issue.
Or
Redownload the template and replace the /js/functions.js file with existing one in your /js folder.
Clear browser cache everything should work fine.
polo 4 doesn’t work in ie 11 , the page is loaded but i see white page. i think is a problem in functions.js
Hello there,
We’ve fixed this issue, please can you kindly send us your site url in http://support.inspirothemes.com , so we can make sure are you using the latest version.
Kind Regards
i use the latest version but i wrote the comment with a different account , i don’t have an online url.
Hello there,
Please kindly open a support ticket here http://support.inspirothemes.com, and our support agents will assist you directly with this issue.
Or
Redownload the template and replace the /js/functions.js file with existing one in your /js folder.
Clear browser cache everything should work fine.
Hi there,
We’ve just replied your ticket.
Kind Regards
Hello , how to change IMAGE GALLERY CAROUSEL 4 image to 5 image?
Hello there
Thank you for contacting us.
Simply add attribute data-items=”5”
Example code should look like
<div class="carousel" data-items="5" data-margin="20" />
Kind Regards
Great! thanks !!
You are welcome!
In mean time, if you have any other questions, feel free to ask me again 
Kind Regards INSPIRO
Hello, is possible setting the website “shop” http://www.inspirothemes.com/polo-v4/home-shop.html but not run all checkout? and add only a button of paypal?
Have a nice day
LS
Hello there
Thank you so much for cotnacting us.
Yes you can use PayPal button on these products simply by placing the PayPal button or the script link.
In mean time if you need support please feel free to contact our support team here: http://support.inspirothemes.com
Kind Regards INSPIRO
Hello, How do I achieve a font with spacing like the one used in Polo Theme Page Title ( In fact the one used in Polo > Elements > Tipography > Tipography Page Title) I want to use this font (and spacing between letters) in a text section, but in black. The standard font is more spaced.
Thank you very much
Hello
Thank you for contacting us,
You can add this at the end of the line
.text-medium { letter-spacing: -2px; }
If that does not work! Please open a support ticket here http://support.inspirothemes.com and send us your site url we will make custom css classes for your site.
Kind Regards
I am having issue with the parallax, on scroll the parallax image is breaking, please see on the link http://tiny.cc/xq08ny How do I fix this. Thanks
Hello there
Thank you for contacting us.
For parallax images you need to place images with larger height so, when you scroll it will not break.
Please contact us through our support forum and we will assist you directly there http://support.inspirothemes.com
Kind Regards
Hello,
I had posted a comment a week or two about the quick view feature wouldn’t work for product page.
I have now uploaded the site to: http://shop.fanaticsview.com/ if you click on quick view, it doesn’t quite open up the quick view that is visible on your demo.
I love that feature and it would be amazing!
Can you further help? Thanks in advance!
Hello there,
I just checked your website and i see that the links you are providing does not existing. This file shop-product-ajax-page.html must be located in root of your site or you can put in subdirectory and then link it.
Hope this helps, please if you need further support contact our support team here http://support.inspirothemes.com
Kind Regards
Hi, when are you going to update the footers sections?
We are about to update template on this/next week including 10 new footers.
Please take our apologies for the delay we had to do to much work, hope you can understand us.
Kind Regards
Thank you…of course we understand…no worries..keep up the good work 
Also the purchased version of the demos aren’t recognizable without the preview index and no images
Hello there
We agree with you about the images, but unfortunately we are not allowed to redistribute them, please open a support ticket here: http://support.inspirothemes.com and we will assist you to get all images you are looking for.
Kind Regards INSPIRO