This author's response time can be up to 1 business day.
I want to change my theme name. I tried to change my theme folder name and in style.css but after doing this the css on my website doesn’t work right. Can you guide me how to do that?
I don’t want to show which theme I’m using.
Are you using child theme? Because child theme will also require some changes if you change main theme name. But I do not advise changing theme name. Because it will cause issues on theme updates.
No, I am not using child theme. I always update my theme manually. I am changing the name of main theme only but after changing the name my css gets screwed. My process is changing the “theme folder” name to “abc” and then changing theme name in style.css to “abc”.
Is anything I’m missing?
Can you email me about the details?
what information you require i have sent an email please check
I’ve replied your email
Im register in support forum, but cant read! You do not have permission to view this. Why ?
Thanks for buying Quasar Theme It seems like your account was not registered as subscriber. I’ve just changed that and now you should be able to use our forums when logged in.
Thanks Xander !
Hello Guys !
I have problems with the video on the site. Can not play video from YouTube or any other video channels. https://youtu.be/sONyicCqdE0
Beautiful video I see you were not using the video URL. You should use the video URL directly. So you don’t need to get embed code or anything Simply copy the video URL.
I also saw you are clicking on WordPress’s blue “Update” button. When you are using RPB (Rock Page Builder) you don’t need to click on Update button. That button will refresh the page. And will lose time. You can use RPB’s green “Save” button only to save your RPB layout. It will save without page refresh. And it will save you a lot of time
I’ve also replied this question in our Support Forum as well
Thanks Guys/ You are awesome. And yours theme of course
I’m currently using quasar theme, but thinking of changing over to azoom. Can I import the contents of my quasar curvy slider into the azoom curvy slider, or would I have to make new slider from scratch in azoom?
Thanks for buying Quasar WordPress Theme Quasar and Azoom are different themes. They got different elements and features. Some elements will require modify and some elements not exists. But Curvy Slider will work the same way. Since you bought the Quasar you can use Azoom with your old slides.
Having problem installing theme. I am getting this error message. “Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.”
Thanks for buying Quasar WordPress Theme I guess you are a new member. You should only install the quasartheme.zip file to your site. If you try to install the whole package (main.zip) WordPress will not install it. You can download the installable zip package from Themeforest. Or you can unzip the “main.zip” file and install “quasartheme.zip” file there.
Let me know if thtat helps you
Thank you, I got it to work now!!!!
I am testing the portfolio feature by using the quasarproducts option just like the video example. However, I don’t get any picture examples. I also tried to setup my own but I don’t how to add it.
Did you add a featured image for your quasarproducts? You can see this are at the right sidebar.
You can use our Support Forum for further questions.
is it any other option to upload demo content. i am trying import data through wordpress import option. i am getting error.
can you provide information. how can i upload all demo files. Please send me url where i can read these information from starting…
Thanks for buying Quasar WordPress Theme This sounds like server PHP Max Execution Time issue. If you can contact to your hosting and ask them to increase this value, it should be fixed. Because we are using too many image files in our demo, it takes some time to transfer all of the files. And on some slow servers, it will require higher PHP Execution Time.
You can find our online help file at here. Just click on “Theme Installation” from the left menu. There you will find the details about theme installation and demo content.
when i am clicking on theme option save button it’s again taking so much time and it’s not updating. which value i have to increase to work properly … what should i say to godaddy !
If it so slow, there could be issues with Memory limitation. However, nowadays most hosting companies, provide higher Memory limit for WooCommerce usage and such. But you may need to manaully modify your WordPress memory limit if that is low. Your hosting should guide you through this. If they won’t, then you can use our Support Forum and I can tell you how to increase your WordPress memory limit to match with your max PHP Memory Limit.
Also, another thing could be a caching. If you have caching plugin, that could prevent changes from taking affect. So I would advise you to disable caching plugin while you are working on the site
thanks problem resolved – thanks to fast reply
Hi, rtl support?
Thanks for your interest in Quasar WordPress Theme We do not have 100% RTL support for Quasar. However, we have Azoom WordPress Theme with RTL support. You can check it out at here ;
Hi – can you provide demo curvy slider which are running in your template.
Did you import all demo datas of the Quasar? If you have imported all demo files via XML, then you can import Curvy Slider demos as well. If you can use our Support Forum I can be more helpful about it.
ok. i am not able to find demo file of curvy slider. can you tell me in which folder i can find that demo .. and thanks to reply again
Recently changed our email hosting to office 365 made all changes on godaddy appropriately however ever since no emails coming to us from the forms. Would like your assistance on this. Many thanks
Thanks for buying Quasar Theme This could be an SMTP issue. Does your server require SMTP? If so, you should get in touch with your hosting about their SMTP details.
As a side note, I saw your support has expired. Envato’s latest support rule is bringing new support packs. You can of course buy new support packs to extend your support. Thanks for your understanding. For details about the Envato Support Policy ;
The license will only work on a single domain. Then founded a new Domain, and removed the old and the license does not work.
Thanks for buying Quasar Theme Can you email us by using “Email XanderRock” field on here about this?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $24