380 comments found.
Hello,
I ask my collegue to right to me yesterday but didn’t realise that she won’t the tag “purshased” beside her name so I’ll repeat the question here :
I have a problem with WP Bakery. When I change the color and padding with WP Bakery it’s do not display on the web site.
Please, write a test url to check!
Hi, can I make the portfolio section 3×3 instead of 5×2?
Open Portfolio page. Edit the Portfolio item. You’ll see Column Size. You can change 5 with 3 there.
https://prnt.sc/vWhO8YeC4PhJAwesome, thank you!
Ok. Thanks! I’ll be happy if you rate my theme.
Good afternoon,
I have problems with my Royal – Responsive One Page Parallax Template. I can’t see the color of my text and it doesn’t allow me to put margins on my texts. I need help to finish building my site. Thanks
Isabela
Please, write comment to right item!
I am using the wp bakery builder. I applied a background color to a certain part and when I preview it I can’t see it. It is a problem of the builder, I must update it, how should I do it?
Please, BUY it for support!
Hi, I cannot get my logo to display correctly. It is way too big and out of place. Please help.
You can use Photoshop to resize your logo.
You can set logo height by Royal / Logo / “Logo Height on Scroll” field. Or, add custom style via Appearance / Customize / Additional CSS.
.navbar .navbar-brand img {
max-width:150px !important;
}
that doesn’t work
Please, write a test url!
Hi, Thanks for the support. I created a Single page Web. The home is a video header. When I use phone the content is smaller in widht to the main container. It makes the content does not fit perfect and it can be scroll left to right. It hiddes part of the content if the scroll is affected by user interaction. It also make the nav button to display the menu to be out of the view.
Second question is.. is it possible to use one menu version to desktop and another menu version to phone?
I can do nothing about longer content on mobile. Main navigation changes according to the desktop/mobile.
hiya
where do i edit which pages are pulled into the homepage as id like to temporary remove some and reorder them on the page
also how would i make the header bar a bit deeper when you scroll?
sorry to be a bother but ive looked through the options and in some of the pages in theme editor, but cant seem to see where the list is being made from
thanks
You can add/remove or reorder homepage items via Site Sections.
I couldn’t understand 2nd question. If you provide a screenshot, it can be better to explain.
Hello
Could you help me figure out why the theme style color will not change? Seems to be stuck with the aqua color?
Also how to change the color of the menu (Home, about, contact)
Can you tell me where did you change them?
I changed them in Royal options under styling.
You should set custom color as default in Front Page editing pages.
You can add custom CSS by Appearance / Customize / Additional CSS.
You can PM me your site info with custom colors if you can’t do it.
Thanks I found it – much appreciated!
Ok. I’ll be so happy if rate my theme.
Hello sir, i got a problem after i imported the demo of this theme. 1.There is not show the menu bar (navbar) 2.In the portfolio’s section , there is not show the categories. 3.After i added royal’s plugin , there is not show the button or icon in side bar
Actually , i got more but this list is important to use it. Thanks you sir , i wish this problem will be resolve.
I updated demo data and checked it on localhost again. Please, re-download and make a fresh installation.
Ok. And what must I set to run it on mobile? Or maybe include a fallback image?
You should add fallback image. Because, most of mobile devices don’t allow to run background videos automatically.
I did it, but there’s a white screen only. If you want, you can send me for further details an email: info@livinglingo.de
You can PM me demo site url from my profile to check. Or, open Developer Tools of your browser.
I changed most of things since v1.7.6
I can add sample data of intro page if you send me WP login info as PM. Then, you can change it.
Hi there, love the theme but having issue w/ header main nav items crashing into logo before mobile menu breakpoint activated.
I need to have the mobile menu activated at 1000px width instead of 767px. How to do this?
Scott
Mobile menu is activated by Bootstrap. I didn’t add custom CSS to show it.
It’s my pleasure.
Ok. Thanks!
Hi guys,
just a short question. Can I include a Vimeo video in case of a Youtube video on the starting page?
If yes I purchase the theme 
Best, Micha
I added Youtube video JS code only.
Ok. Then I’ll upload the client video on YT
Yes. It’ll be better.
Ha. For you ;) ;) 
But i can’t decide between Royal and Phoenix yet …
Royal theme has much more options.
Yes. And Phoenix load a black screen on an iPhone 5 
Ok. It has older JS codes.
Everythings ok ..
I purchased the oyal theme
Thanx for your effort.
Ok. Thanks! Please, wait one more if your project deadline allows. Because, I’ll update it with Contact Form 7 and unlimited color options.
I don’t need CF7
But I can wait … until?
Tomorrow morning, I’ll update.
I’ll wait
Thank you.
I updated it.
THX !!
Got t and it works perfect. Just alittle question. I must change the fa-play frome the videio-home into fa-volume-up. Can you pls tell me where I can set it? Best, micha
Open Plugins / Plugin Editor. Select “Royal Addons”.
Then, select shortcodes/video-background.php. Go to line 25. You’ll see “fa fa-play” which can be changed there.
Finally, Save page and refresh home.
I’ll be so happy if you rate my theme from Downloads, too.
Icon = done. Rate = done.
Thanks!
Thank You. Can you detail please the changes to be made in the header.php to remove the logo. Thanks Philip
You can open header.php of my theme to remove logo section.
You can PM me WP admin login info. Do you want to remove logo or your logo invisible?
2 questions. How do I register my copy of Royal? And how do I remove the logo from the demo? in the logos section it’s not showing any logos.
You don’t need to register theme as seen you bought. You can open header.php of my theme to remove logo section.
Hello I have been using the Royal Theme since Feb 2021 and used the progress bar widget on one of my pages. Last week I opened the website on my phone and when I scrolled to where the (Royal Theme Progress Bar Widget) was supposed to be displayed it was not and it crashed the rest of that page to where you could not see anything below it. It works fine on a computer and phones or tablets (apple) that were not updated to the most recent IOS. All apple products with the recent update did not support the progress bar widget.
You should provide a test url.
You should use real links by “Day and Name” in Settings / Permalinks!
I went into setting and changed the links to “Day and name” here is the page https://smithsministry.com/get-involved-2/ . Is this what you wanted or something else? Any ideas as to why the progress bar is not working on IOS devices? Also I noticed that if the progress bar is set to 100 it works but not when any other value is set. Thank you for your help and looking into it. I
Open layout/js/main.js.
Remove codes on line 1063 and 1083:
jQuery(window).on('royal.complete', function() {
});
Don’t remove inner codes!
How do I navigate to have access to those lines of code, I want to make sure I find the right ones and to be clear only delete what you have listed above and nothing in between?
Appearance / Theme Editor.
Line 1083 is what you said it would be, however line 1063 is if ($value.length>0) { should i delete this or another line?
Please, remove the code I wrote on previous reply.
I removed both codes given above and now the website will not open at all on my Iphone (IOS14.6) unless I disable the page loader, but then I am missing my header photo and menu options. Once I navigate to another page they seem to function however the progress bar that was causing issues before now shows but does not give a value?
It works properly on my phone. You should clear your browser cache. If still not working no way to do except reversing back the main.js file.
I am now having a problem where my home page will not display all the other pages as you scroll down. All it will do is show my header image and footer, no site sections
You should include at least one page to Site Sections.
I have about ten pages set in the site section but none of them are displaying when I load the webpage on phone or computer
Did you update Royal theme? If yes, you need to remove & reinstall Royal Addons plugin.
You can PM me to have a look.
How is it going, where you able to get on and see what the problem was?
I will check it in a few hours.
Hi!
My name is Fabián Pinilla. I bought this template some days ago and I’m really happy with it. However I have a couple issues:
1) google maps is not working. I modify all the settings but the map doesn’t appear.
2) when I try to modify the portfolio items, there isn’t the editor (WP Bakery Page Builder) that the pages section has. So, if I try to upload a video or change the text, I can’t preview the final result and I only see the code of the layout.
Thanks in advance.
I’ll stay tuned for your feedback.
Firstly, thanks for buying my theme!
All steps are written in help about your issues.
You should enable WPBakery on portfolio by setting its role as custom.
You should get a Google Maps JS API key from Google console. Then, copy it to Royal / General / Google Maps API Key field.
It worked, Thanks!
I have one more issue. The same one that other users (penweddings and oskarox) commented some months ago: The header video appears cropped/zoomed in.
Page: www.fabianpinilla.com
Youtube video: https://youtu.be/6h-fWBrtQs0
How could I solve this? In that way the video background looks so bad.
I’ll stay tuned..
Video is loaded by YTPlayer JS code which is an external source. I can’t modify it. But, you can change its options via video background page template.
In the video background page template, I only can change these options: “Start Video At”, “Show Play Button”, “Video Mutted”, “Video Volume” and “Video Overlay Opacity”. But nothing related with the scale or the dimensions of the background video (which is the real problem).
Is there any specific path to fix it or to modify it as you mentioned? or is it an issue that simply doesn’t have solution?
Thanks in advance. I’ll stay tuned.
Open Plugins / Plugin Editor. Select Royal Addons. Open shortcodes/video-background.php. I used following variables:
videoURL:\'' . esc_url( $video_url ) . '\', mobileFallbackImage:\'' . esc_url( $video_image ) . '\', startAt:' . esc_js( intval( $video_start_at ) ) . ', mute:' . esc_js( $mute ) . ', vol:' . esc_js( intval( $volume ) ) . ', autoPlay:true, showControls:false, showYTLogo:false, opacity:1You can view all variables here: https://github.com/pupunzi/jquery.mb.YTPlayer/wiki
I had to scale the video according the crop/zoom. Hope it still working like that, Otherwise I’ll check the variables trying to find an optimal setting.
One more question here: I can see the play button of the video background (Front page) on the desktop, but in mobiles that button isn’t there. How could I fix it?
Thanks in advance.
Open Appearance / Theme Editor.
Then, select layout/js/main.js. Go to line 501 and remove following code:
jQuery('#video-mode').removeClass('animate').hide();
hi.
i need the mobilemenu to be on all other sizes than desktop and laptop.
it is currently not on ipad, how do i do this?
Mobile menu will be visible according to Bootstrap. There’s no a custom JS/CSS code for it.
Thank you for your work and the Royal theme. I currently have the following issues with the Royal theme:
1) I upgraded from version 1.9 to 2.0 of the Royal theme and the parallax behaviour of my website (https://www.ourmeditationchannel.com/) broke. Because of this I reverted back to version 1.9. Please advise on how I should handle this.
2) When I make a change to ‘Our Community’ page and preview it looks like this:
https://www.ourmeditationchannel.com/wp-content/uploads/2021/05/omc_ourcommunity_previewchanges.png
Note: that I have deleted the cache using the ‘Delete Cache’ button on the theme admin panel.
I thought this was because previously the portfolio template was chosen, but I have since changed this:
https://www.ourmeditationchannel.com/wp-content/uploads/2021/05/omc_ourcommunity_visualeditor.png
3) On another page ‘Classes’ which has never has never been based on the portfolio template (i.e. created based on the default template) I am making a change:
https://www.ourmeditationchannel.com/wp-content/uploads/2021/05/omc_classes_change.png
When I preview changes it takes me to the landing page (i.e. Home) and when I scroll down to the ‘Classes’ page I cannot see the change:
https://www.ourmeditationchannel.com/wp-content/uploads/2021/05/omc_classes_preview.png
As an experienced developer, I can modify the code and update without using preview mode but I need to pass this responsability on to someone less tech saavy. We really need for the preview mode to work. In addition, please advise why the theme upgrade broke the parallax behaviour of the website. Thank you.
Anita
You need to change most of things. Because, I did a big upgrade.
If you revert it back, you should revert its plugin, too.
Ok – so when I upgrade why is my website no longer working with parallax behaviour? Thanks.
You should re-select Site Sections.
Hi there. I deleted the Site Sections and then re-added them but this did not bring back the parallax behaviour. I tried to re-create each page, and add them as site sections as well, but this also did not work. You can see this on the website now (i.e. the new page has the suffix ’ 1’): https://www.ourmeditationchannel.com/
When I downgrade to version 1.9 of the theme the parallax behaviour is restored. Please let me know how I can restore the parallax behaviour of the website on version 2.0. Thank you.
I removed some options and made them available in WPBakery as element.
So, I suggest you to install the new version as demo somewhere and look changed theme sides.
Hi – it is fixed. I installed the demo as you suggested on a staging site. In the end though, I believe that I didn’t have the Royal Addons plugin updated to version 2.0. Somehow I missed this. Once I did this, I saw that my sections were called ‘Untitled’ and a readded these and it now works. Thanks for your help on this!
I changed Site Sections saving method for WPML multilanguage fix. You just need to reselect each page.
Hi, I translated my theme using poedit, but I cannot translate the “Phone” field in the contact form. Same thing for the button, I cannot fin where to translate “Send message” button of the form. Can you help me?
Contact form is in Royal Addons plugin. Open Plugins / Plugin Editor. Select shortcodes/contact.php and edit texts or edit the plugin language file.
Thank you, I found and translate it.
Ok. Thanks!
