3085 comments found.
Is it possible to use the ‘Tech 2: TheWire’ demo layout on a blog with existing content without having to import the demo without the Full Content? I don’t need posts, pages or extra images, just the layout design. Thanks. Raul
Hey,
Thanks for getting in touch. Yes it’s possible to import just the homepage. For support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Hi eveyone, some days ago we’ve got a SPHERE CORE update. From then, we’re experiencing issue on AMP.
This is the PHP Error. [01-Dec-2024 09:40:29 UTC] PHP Warning: Undefined array key 3 in public_html/wp-content/themes/smart-mag/inc/amp/amp.php on line 173
Hey,
Thanks for getting in touch. It’s not a known issue so please get in touch with support. For further support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Hello I would like to change two words on the site :
Load more :
By: on an article page for example
Or can I change that in the theme?
Hey,
Thanks for getting in touch. You can translate the theme as explained here. Please note we offer support via our support site.
For further support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Hello. Is it ok to update to the latest wordpress, 6.7?
Hey,
Yes it’s alright to update.
Cheers.
Hi, I need to edit the trending section using Post Views, I want to get the most viewed posts published in the last 7 days. I’m trying to use the query ID with bunyad_block_query_args, but can’t get to work or find any documentation for the filter. Can you please help. Thanks
Hey,
Thanks for contacting us. Please note we provide support via our support site. For further support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Noted. Posted there.
Hi,
The social media icons are appearing as squares and not showing on the front end despite leading people to the specific socials, please help fix.
Thanks 
Hey,
Thanks for getting in touch. Please get in touch with our support so we can check your site. For support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
WooCommerce prompts you to update the child theme.
Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php file, since the priority is for the woocommerce.php file. This warning is only intended to prevent display issues.
Overrides smart-mag/woocommerce/loop/orderby.php, smart-mag/woocommerce/loop/pagination.php version 3.3.1 is out of date. The core version is 9.3.0, smart-mag/woocommerce/single-product/meta.php, smart-mag/woocommerce/single-product/short-description.php, smart-mag/woocommerce/single-product/tabs/description.php
Hey,
Thanks for getting in touch. While this isn’t an issue that requires fixing right now as it was a minor change of no consequence, but if it’s bothering you, get in touch with our support. For support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Thank you for such a quick response. It shows your commitment to your customers. However, my comment is not a support request, it is a warning to everyone who uses WooCommerce with the SmartMag theme. I think it is simple for you to update the child theme quickly for everyone.
Hello, with a clean database, i install smartmag then demoimport after that when i try to edit homepage with elementor, its not opening. Always wait on load screen. I tried delete website and start again all process but not worked. When i go safe mode elementor is working. When i disable smartmag core plugin its working. Can you help me please? Also when i try to go smartmag support center it says im a member but password is wrong and your system says ‘we send you mail’ but nothing come.
Pls urgent.
Hey,
Our support team is only available via our support site. If you’re unable to login, please contact us via this contact form so we can send you the password again.
Cheers.
Hello ThemeSphere,
I hope your week is going great for the team. I came here to request a new minor update to the theme that adds the BlueSky social icon. BlueSky is taking off and has just passed 15M users, and we would like to be able to link to our profiles.
Thanks.
Hey,
Thanks for getting in touch. We have noted your feature request. If you have any other feature request, please make sure to submit it via this suggestion form.
Cheers.
Hello everyone, I’ve had this model for some time. I would like to know a few things.
1 – On Google PageSpeed, when using the standard footer it gives an accessibility error. “Title elements do not appear in descending sequential order.” This happens when you add a menu to the website footer, it comes with the
tag. There is no way to change the template unless you create a footer in the element, but it makes the site heavier and causes bugs with adsense. Could you tell me how to change from h5 to h2 or will it be fixed in an update?
2 – you will put table of content? Please add. Using a plugin for this is very bad, in addition to slowing down the site.
3 – you will put cookies noticie? Please add. Using a plugin for this makes the site slower. It’s something simple to do and will make the website lighter if you have it directly in the template. This is done through a field where we fill in the message with an ok button and policy links.
Hi, a question: where can i edit the widgets that appear on the side panel of the blog post page? Thanks
Hey,
Thanks for getting in touch. You can edit the sidebar widgets normally from Appearance > Widgets page. Please note we provide support via our support site. For further support, please create a topic at our Support Site and our support team will guide you in detail – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Prezados,
Estou buscando orientação sobre duas questões específicas para otimizar a exibição de conteúdos no nosso site:
Exibição de Posts em Destaque no Meio da Publicação Conforme o exemplo disponível em https://imgur.com/a/uhsGCkp, retirado do site https://olhardigital.com.br/2024/10/30/cinema-e-streaming/deezer-se-posiciona-contra-uso-de-musicas-para-treinar-ia, gostaria de saber como implementar a funcionalidade de posts em destaque no corpo de uma publicação. Essa prática pode melhorar a visibilidade de outros conteúdos e aumentar a navegação interna do site.
Listagem de Posts Mais Lidos do Dia, da Semana e do Mês Também tenho interesse em adicionar uma seção que exiba os posts mais lidos em diferentes períodos (diário, semanal e mensal), conforme o exemplo apresentado em https://imgur.com/a/ard3cJh, retirado do site https://www.tecmundo.com.br. Acredito que esse tipo de exibição pode incentivar o engajamento ao destacar conteúdos de maior interesse para os leitores.
Agradeço desde já o suporte e fico à disposição para quaisquer esclarecimentos adicionais.
We are looking for customization in the following areas:
— Membership Content: Ability to lock certain content exclusively for paid members.
— Live Page for Articles: A feature where users can follow ongoing live posts and updates within an article.
— Related Articles Section: On individual article pages, we’d like to include a section (similar to the featured articles on the homepage) with 2 or 3 related article links listed underneath the main post.
Hey,
Thanks for getting in touch. We already have these in our suggestions list and we plan to introduce them in future versions. As for now, we can’t say when these will become available. About related article, you can get in touch with our support team if you want something different from the current related posts section. For others you can use one of the many external plugins available.
For further feature suggestions, you can add them here.
For support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Is there a way to use tags as a label source on badges? Or is Category the only source option? Are there any ways to display tags on posts and post loops by default?
Hey,
For the category labels/overlays, tags cannot be used instead of categories and there isn’t a workaround for this at the moment. You can add a feature request here. For further support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
That makes me sad. Is there any way to display tags anywhere at all?
I just purchased the theme now, but am installing it on an old website with not much content but a few blogs and news posts, for it to work properly, do I uninstall all the former plugins? I already have other plugins running from other themes. I do not want to mess things up.
Hey,
It seems like you already found the correct support channel and created your support topic. Please continue to reply there if you need any specific guidance.
Cheers.
Hi, theme is wonderful, I have only one important question. On the computer there is a button to switch between day and night mode, when I look at the theme (demo) on the mobile phone that button does not exist. This feature is important to me, is there a way to activate it on mobile devices as well? Cheers.
Hey,
Thanks for contacting us. You’re right, we don’t have it enabled on many of our demos on mobile versions. However, it can be enabled and the feature is available on mobile too. Example on this demo: https://smartmag.theme-sphere.com/tech-1/
So yes, it’s available for mobile users too.
Cheers.
Hey,
Great news, I have one more question though
is it possible to move the menu button on the mobile phone to the right side?
Thanks.
The long awaited update is finally here.Thank you
Dear Sir,
the theme is really beautiful.
Unfortunately, the support expired because the client waited a long time for the portal to start working, so we didn’t even have time to test everything.
I would like to ask for help. We noticed a problem that the post views system only counts the number of views and increases them for the logged-in administrator. Post view does not work for normal website visitors. Can you tell what the problem is?
We have wp super cache installed, I turned it off, but it’s not the problem.
The portal link is etoportal.me
Kind regards
Hey,
Thanks for getting in touch. Usually this has to do with enabling the AJAX option. In this case, you can create a topic at our support site. Our support team will guide you. For support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Our Support Package Expired on 17 June, 2024 so we can’t send the query.
Hi,
The support site is still accessible to you so you can post one or two queries.
Cheers.
Hello Everyone here. We installed the updated version. We need to restore translation of some words that now are another time in english. how to?
Hey,
Thanks for getting in touch. This would depend on the method of translation used. Please note we offer support via our support site only. For support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
PSA: The latest update of the theme seems to ignore the “Main Color” functionality in the Customizer, and just uses the default green color for buttons and headings.
Hi,
Thanks for getting in touch. This issue was related to a certain plugin combination including WooCommerce. It was fixed in the v10.2.1 update released subsequently.
Cheers.
Thanks for the quick fix, appreciate it.