Support for Softek - Software & IT Solutions WordPress Theme

Support for Softek - Software & IT Solutions WordPress Theme

Cart 1,022 sales
Recently Updated
Well Documented

radiantthemes supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Can I use same license on multiple sites?

NO, sorry this is not allowed by Envato. The requires purchase code validation and if you have try to install it on multiple sites it’ll prevent you from doing it. You need to simply delete one installation and then you need to approach us to deactivate that license for the old installation url. Once the license is deleted from our side then you can install Softek on another installation.

I can’t register Softek

If you use single license on single domain then you should not have any issue in activating license. If you plan to use Softek on multiple domains then purchase additional license and activate license on respective domains.

How can I download new demos

New demos are part of full demo import so with full demo import you’ll get all demos. You can use newly introduced template library (requires you to update theme and register) to import pages/sections/blocks and reuse them on any page.

Can’t import on localhost

You may not be able to import on localhost as it’s a simulated environment to practice / test php code. It’s never a fully fledged hosting environment. Hence you’re advised to use a real hosting as recommended by https://wordpress.org/hosting and make sure you adjust php parameters as required by the theme.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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