No updates are being made, it's a complete fiasco.
Author response
We’re sorry to hear you’re experiencing issues. Please open a support ticket and share the details of your problem so our team can assist you promptly. If your request falls within ThemeForest’s service terms and your support plan is active, we’ll be happy to help you resolve it.
RadiantThemes updates all themes on a regular basis—please visit our ThemeForest page to download the latest version
I had problems with the installation of the theme, but after contacting technical support they solved it instantly.
There are many demos to pick from. It makes you play around with your creativity. The support is also very helpful.
Since one of the updates to Elementor, the theme stopped working completely, I have deactivated each and every one of the plugins, and it turns out that the theme is totally incompatible with Elementor, and its latest versions, it is simply programmed full of glitches.
I contacted the developers, and the solution is the most unprofessional thing I have ever heard.
Avoid these "developers."
Hello, raddiant themes addons causing a problem with our website. I can't make an update because this plugin is bricking my website.
poor code quality, and rubbish customer support ...
the purchase code, email ID, and username, but after clicking“Register Theme,” it showed an error: “The Purchase Code Is Already Being used.
Author response
You tried to import on multiple domains and when notified you posted this.
For same domain there is no problem at all.
But yes unlimited usage and unlimited import on unlimited domains is not allowed as per themeforest's standard license policy.
https://prnt.sc/xcjTkH1s054F
https://prnt.sc/jTknHax1n27N
https://prnt.sc/zXG7MTD7Zoks
This is a very complete theme, perfect to be used on any IT related website.
During my own setup of the theme, I contacted support a few times. They were always fast and very friendly, solving the issues I've found. It's good when we have a nice theme to work with, but it's even better when we know that the theme is very well supported, which is the case of this one.
muy buen theme
Changing my rating to 5 stars. After reaching out to support, they provided me with a nice FAQ link via zendesk, and that contained the information i need.
Great work !!
I really love this theme. It is so nice, so good documented! I have some issues but customer support works so good, they answer my question quick and accurete! I have to recommend them to all :-) Good job!
We had some issues regarding the Theme and our WordPress provider. However, the support team was very attentive and efficient in addressing and resolving the problems for us.
Very good service, immediate and personalized attention, they solved my problem immediately. i recommend them.
I wish there were 6 stars !
Radiant Themes has provided me with the most outstanding support i have ever experienced.
I can not recommend a software company more highly.
thank you Radiant Themes for the awesome work and awesome support - Keith
by acoku 3 years ago
Everything is perfect. Also guys helped me for everything i need help with template. Totally a suggestion.
Good Support! Good Solutions!
