Discussion on Strata - Professional Multi-Purpose Theme

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Hi, pagebuilder is not working after updating theme and wordpress

Hi there,

It might be related with WordPress version 5.6, and can be reproduced even on the default WordPress themes. We have notified the developers of the WPBakery plugin about this.

In the meantime, you can disable the Gutenberg editor under WPBakery General Settings tab.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Great! it worked! thank you!

Hi there,

Glad to hear this!



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Hi, can’t make the anchor link work. Even though I have it working on previous pages I can’t make it work on blog entry. Why’s this? Tx, C.

Hi there,

Thanks for writing in, please check our articles about anchor in menu and outside the menu.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks



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Hi, I’m having a 404 issue when trying to access blog second page!

Hi there,

Please, try to check first if you are using the latest version of the theme and all included plugins. Then, we can suggest checking options in Settings > reading, and on your posts page. Maybe there is some irregularity. Anyhow, if the issue persists, we need to ask you to reach our support team at the help center, so they can investigate and help you to resolve this. Thanks



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My website appears to be sitting outside of the pagebuilder in raw code. I’m not sure what is going on. Is this something I can get support on? I wanted to check before I renewed my support contract.

An example of what every page shows when I choose edit: height=”15px”][custom_font font_size=”18” line_height=”18” font_style=”normal” text_align=”left” font_weight=”300” text_decoration=”none” text_shadow=”no”]Cloud-based network infrastructure solutions/custom_font/vc_columnvc_row row_type=”row” type=”grid” text_align=”left” css_animation=”“[vc_column_text]

Hi there,

Thanks for writing in! Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

Also please go to Plugins and check if your plugin is active.

We do hope this helped and if you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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