QODE

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552 comments found.

Hi! Good afternoon, we purchase your strata theme and activate it on our wordpress website. I tried to import all the attachments from your demo and i’m currently stuck in 80% and i don’t know why, can you help me with my problem. I hope you answer me right away. Thank you.

We have to apologize to you, we thought you were using Bridge theme. Unfortunately, we don’t have those widgets in Strata theme :(

You would need to find and use some plugins for Twitter or Instagram Feeds in Strata, no such widgets by default in that theme, sorry.

Hello, I create new banner for my homepage and for other pages.

I add it to the pages and to the slider but it seems to not showing its right size. Its been zoom out. how can i manage to fit my image perfectly to the pages?

Hi,

It is important to know that most of the time parts of the slide background won’t be visible. The actual visible portion will vary depending on screen orientation and width/height aspect ratio. For instance, the common aspect ratio of portrait orientated tablets is 3:4 (iPad), and for desktop monitors it is 16:9 (full-HD resolution). In all instances the background is scaled to be as large as possible so that the slider area is completely covered by the background image. In other words, some background clipping must occur, while the ‘content-safe’ area is the very center of each slide – this area is always visible. Keeping this safe area in mind, if you are using slider background as an important part of your visual message, like an image showing your product for a product launching website, make sure that product is placed within that safe area so it won’t be clipped out.

If you need further assistance, please open a private ticket to https://qode.ticksy.com, and include a link to your site and WP admin access credentials, and our team will assist you.

Qode

Hi! I would like to add social icons in the top header menu (like in your demo version). I can add the top header menu, but can’t add elements to the menu. Where do I add the social icons? Best regards

Hi,

In Appearance -> Widgets, we have placed the shortcodes for social icons into Text widget in Header Left widget area http://screencast.com/t/LugJeWVlD

In order to create these shortcodes, you can go to Pages -> Add new, add social icons element from Visual Composer, and fill in desired settings for your icon http://screencast.com/t/Ej2Xe0WI

then switch to Classic mode, and copy the shortocde http://screencast.com/t/8erq7kvDTdV

Repeat this for every icon you need.

Qode

Thanks. Worked great :)

You’re welcome :)

adeins

adeins Purchased

Hi, is there a possibility to change the language in the contact form, when using only 1 language (german)? I have no WPML running. For a quick solution I have overwritten the contact.php-file, but with the next update my changes will be in vain, I guess. Kind regards, Jasmin

Hi Jasmin,

Labels are present and they are working fine – see screenshots please http://screencast.com/t/a5ZflJXICTe http://screencast.com/t/tEoAyULHWds

Probably you have missed them.

Qode

adeins

adeins Purchased

Hello Qode, this is weird – it seems to be we are having different po-files: http://www.karbiener.at/wp-content/uploads/2016/08/screenshot.png My path is: themes/strata/languages/en_US.po Could it be, that there is another po-file anywhere else? Jasmin

Hi Jasmin,

Sorry it is different screenshot but principle is the same. When you edit translation with poedit, hit update if some labels are missing in order to populate them http://screencast.com/t/41vdSQJYjo and to translate them http://screencast.com/t/1BgETUVvlHs

Qode

Hi Guys, how do I fix the issue with the Google map, the one thats related to Google change that requires a new API key. The map wont load on the page.. let me know.. Thanks!

Hello,

Here’s what you need to do:

1. You need to create your own API key as described here: https://www.latecnosfera.com/2016/06/google-maps-api-error-missing-keymap-error-solved.html

2. Then you need to navigate to wp-content/themes/strata/functions.php file and there add your API key at the end of the code that is calling the google map API. That line of code currently looks like this http://screencast.com/t/7E4K7WqNv

and then when you attach you API key it should look like this http://screencast.com/t/NEqweMrD

https://maps.googleapis.com/maps/api/js?key=YOUR_API_KEY

Qode

I have tried to work with this theme on three different occasions and something always didn’t work. Lately for instance the vc row won’t be full with. Also the theme admin panel is extremely difficult to work with, because its so unstructured. In theory there are a number of good features here, but compare to other themes the authors would need to invest a bit more time to make this one worth. The bridge theme on the other hand works well, but same thing here: the difficult theme panel area

Hello,

Bridge theme is working flawlessly, and there are many satisfied users. If you were working with some other themes with much less options, we can understand that it can be difficult to accommodate to so many options available within our theme.

Full width row for example will not be full width if you are using default page template which is in grid by default. In order to have full width row, you have to use Full width page template, but also make sure that row type is set to Full width (when you edit row on a page) http://screencast.com/t/Fw6adw9kJ

If you need any help with finding and setting theme options please submit a ticket at https://qode.ticksy.com and our support will gladly assist.

Qode

​Hi there…for Strata—I’m hoping to create a blog style listing page for a custom post type that i have created. Do you have a how-to on walking through a custom post type? I would love to have everything function exactly the same as the normal blog posts but just for my custom post type and sub categories.

Hello,

Unfortunately we don’t have any them related guide regarding custom post types since this is already explained on WP Codex. Good reading: https://codex.wordpress.org/Post_Types https://developer.wordpress.org/themes/basics/template-hierarchy/

Qode

Hi, cannot change logo. Every time I try to upload, it replaces strata logo with blank space ???

Hi,

Maybe there is some plugin conflict on your installation, or something else is preventing creation of options file. Try disabling all 3rd party plugins and test this again. If issue persists, please submit a ticket at https://qode.ticksy.com and share your site link with WordPress admin access.

Qode

Hi,

no support at qode.ticksy.com?? Then please help me here…

Like other purchasers, I have a problem that I can not upload a logo and a favicon.

Hope for a quick answer.

Kind regards.

It works in another browser, but not with an upload, just to fill in the media link. No more answer needed.

Hi,

Regarding uploading and setting images from theme options, when setting an image, please first click on File URL button, in order to populate Link URL field, and then click on Insert into Post http://screencast.com/t/5IPmmbcKu8​

If you continue to have problems, please send us a ticket ID, so we can paste it to our support.

Qode

Please tell me if there is any way to use a custom font with Strata theme

Hi,

There are several different ways to include custom fonts into our theme. Please refer to this article for more guidance.

Qode

Hi! We purchase your strata theme but we got some issues with it.. the theme load only content from the navigation with javascript so it only loading the “general”-options and not the “design-options”.. can you fix that? the “design-options” will load when we reload the whole page..

Hello,

Please submit a ticket at https://qode.ticksy.com so our support can investigate this on your end. Also provide additional info in your ticket.

Qode

Hello

The contact form on my site does not seem to be working, once submitted the emails do not get received. The correct email is in the ‘Qode Options/Contact page’, is there anything else I need to update. Can you please point me in the right direction.

http://pnpdev.com/contact/​

Thanks

Leon​

Hi Leon​,

We received success response while trying to send you an email over contact form http://screencast.com/t/EhYHbfTFZYB

Check spam folder, and if you are still not reaching emails, please contact your host since email is not being processed by the server for some reason.

Qode

Thanks again guys. There is an issue with the hosts email.

You’re welcome,

We are glad to hear that you managed to find out what was causing this.

Qode

Hi, I love this theme, but I’ve a presale question: Is there a one-click-demo importer or with an xml-file?

QODE

QODE Author

Hello,

And thanks for the interest in our theme.

Yes, Starta theme have “One Click Import” option http://screencast.com/t/yu16itWRF7F

Qode

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