763 comments found.
There is no purchase code for LayerSlider in the license document layerslider-responsive-wordpress-slider-plugin—license.doc
Hi,
We updated slider to latest version. You can find updated version if you update the theme. You will find it in subway/plugins folder. We are not allowed to provide purchase code of the plugins used with our theme.
Best Regards
Qode
Hi Qode
after installing the theme / child-theme without error i discovered a small gap in the layout between the top nav and the title area. Please see screen: https://app.box.com/s/0kvdv2qo8s37dcbleuk9Where does it comes from? With the Chrome inspector I couldnt find it in the css.
Best Regards Chris
Hi Chris,
can you share the link to your web site here or via http://qode.ticksy.com so we can debug the problem?
Best Regards
Qode
Beautiful, but look http://wellington.govt.nz site for municipal councils. Until today I did not find a template that was similar to this website. There is the challenge of making a template similar to this site.
Hi,
Thank you 
I am not sure I understand if you asked us a question or just posted a comment?
Best Regards
Qode
Pre-purchase question. I need to use a larger logo. Am I able to do this or am I stuck with the narrow header constraints?
Hi,
Can you show us example of your logo or similar logo so I can understand better your question?
Best Regards
Qode
It’s like this one at http://rallyearth.com/assets/images/thumb_home_renew.jpg
I really just need to know if I can increase the logo size.
Hi,
Right now, logo size is tied up to header size and you can increase that in theme’s settings. We are also adding option to center logo and display it above the menu
Best Regards
Qode
rock on. Thanks. Great theme…big seller is the infographic elements.
Thank you very much
Hi – I bought this theme and am enjoying it except for one HUGE problem. I cannot get any size logo to display? I have tried sizes from 150px x 25 up to the size I want which is 390×120. I’m not a WP newbie but I have exhausted all my ideas.
Hi,
Size of the logo is defined by the height of the header. You can increase its height in Qode > Header and Footer > Header Height field
Best Regards
Qode
OK but I have the header set to be 15px wider than the height of the logo and it shows nothing
Hi,
Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access and we will inspect your problem?
Best Regards
Qode
Pre purchase question I live in TÜRK?YE. We have different characters I must use google fonts like below is it possible. “http://fonts.googleapis.com/css?family=Noto+Sans:400,400italic,700,700italic&subset=latin,latin-ext”
Hi,
Yes. Latin extended is already included with the theme
Best Regards
Qode
Hi Qode
another question regarding the header logo. I rather would like to toggle the logo (clain / non-claim version) than resizing it. Can u put me to the right direction (js file eg.) where i could change the behaviour?
Thanks in advance Chris
Hi Chris,
You can disable resizing if you set initial and scroll height to same value in Qode > Header and Footer > Header Height property. Does that answer your question?
Best Regards
Qode
Hi there
i need another behaviour here. When scrolling i want to exchange the logo bitmaps. In my case the default logo has a claim included, the exchanged logo bitmap used in the minimized toolbar has only the company name. Is the resize function in js/toolbar.js?
Thanks for helping Chris
Hi Chris,
It’s in default.js. You will need to minimize the file once you are done with changes using this tool: http://javascriptcompressor.com/.
Best Regards
Qode
Hi there
for some reasons i am not able to import the theme zip file. So i had to upload the files via ftp. I can activate the theme / child theme but dont have the demo content imported. Is there any way i can do it? Some themes have a kind of content importer.
Thanks for helping, nice theme though Chris
WP newbie I am, but found it by myself 
Great Thank you for the update Please let me know if you need anything else
Importing the bitmaps doesnt work. Is there a way to download them from a link?
Thanks Chris
Hi Chris,
Where did you try to import bitmap?
Best Regards
Qode
Hi
import via > Tools > Import > Word Press Importer > subway.wordpress.2013-10-22.xml
Isnt that correct?
Thanks for the quick replies
Best Regards Chris
Hi Chris,
That’s correct. If you have problem with import, you might try to import without attachments, as probably your hosting has setup execution timeout limit and for that reason it’s not possible to import everything. You can also ask them to resolve that.
Best Regards
Qode
Hi Qode
i have set php.ini to the following values: php_value post_max_size 200M php_value upload_max_filesize 200M php_value memory_limit 300M php_value max_execution_time 259200 php_value max_input_time 259200
Still recieving Apache error 500…
Any idea?
Thanks again Chris
Hi Chris,
can you check server error log file to see what the actual error is, as error 500 is just generic message?
Best Regards
Qode
Hi Qode, it says
Wed Oct 30 11:56:53 2013 [client 84.56.240.166] mod_fcgid: read data timeout in 45 seconds, referer: http://domain.com/wp-admin/admin.php?import=wordpress&step=1&_wpnonce=6672907730 Wed Oct 30 11:56:53 2013 [client 12.34.56.78] Premature end of script headers: admin.php, referer: http://domain.com/wp-admin/admin.php?import=wordpress&step=1&_wpnonce=6672907730
Regards Chris
Hi there again
might be a compatibility issue because i have 3.7.1 installed?
Hi,
It’s definitely timeout issue. Did you restart apache after you update php.ini file?
You can upgrade to 3.7.1
Best Regards
Qode
Hi Qode
thanks for the support with the timeout problem. Its a FastCGI Plesk 11/CentOS 6.3 issue:
http://forum.parallels.com/showthread.php?272060-FastCGI-in-Plesk-11-CentOS-6-3-Timeout-issuesBest Regards Chris
Hi Chris,
I am not very familiar with this environment. Maybe you can ask your hosting support to take care of that?
Best Regards
Qode
Forgot to say…its working now
Great Thanks for the update
Hi excellent theme!
I have a question about the header. I’d like to make the logo larger and appear above the menu/navigation instead of inline with it. I tried to achieve by editing the header.php but it messed with the sticky nav. Any suggestions on a way to make this happen? Thanks
Hi,
Thank you
We had option to center logo and display it above the menu in previous theme, but this theme has many other features and side area so it was not easy to copy that feature. I’ve just added it to our to-do list. I will need to discuss it with the rest of the team when that can get implemented, as everyone is tied up right now with other priorities.
Best Regards
Qode
I would like to purchase the theme, does the theme have the PSD files included? I will need them. Thanks!
Hi,
we don’t include PSD files with the theme, as we make final changes to layout while we develop the theme, but we provide them on request
Best Regards
Qode
Can I get a copy of the PSD files. I purchased the theme:)
Hi,
Thank you for your purchase Yes. Just please email me this request to support@qodeinteractive.com and I will share download link
Best Regards
Qode
done.
Sent you the link
hello :)How can I active header top info? for example facebook icon mail address..
Hi
You can enable it in Qode > Header and Footer. Then you can enter social icons shortcode in Appearance > Widgets same as we did it here:
https://www.diigo.com/item/image/3wog7/mo8y (look as Header Left widget area)Best Regards
Qode
thank you so much.
You are welcome
Love this theme! Only issue I ran into was getting the LayerSlider setup correctly for the theme (used the support forum for help and issue was resolved extremely fast). Other than that, everything works great and looks fantastic! Thank you guys!
Dear Adam,
Thank you very much We appreciate it a lot
Best Regards
Qode
After install theme show this error
Parse error: syntax error, unexpected T_VARIABLE in /home/uparw/public_html/demo10/01/wp-content/themes/subway/includes/google-fonts.php on line 1
Hi,
here is solution for your problem:
http://themeforest.net/item/subway-responsive-multipurpose-wordpress-theme/5898023/faqs/18192Best Regards
Qode
Dear Customers,
who rated our theme with 1 star yesterday and today, would you be so kind to explain us what kind of issue you had with our theme or what you didn’t like about it. We didn’t get any major complain so far and we are not sure what’s the reason for such bad rating.
Best Regards
Qode
hello! i have a question, when i upload the theme with the zipfile i have an error that say it’s not present the css style. can you help me?
Thanks a lot!
You should upload file called subway.zip. That’s the theme file. You can find it in other zip file
Hi QODE, firstly I am really digging all the great options this theme offers, and so far I have only touched the surface..
My question is, I just recently updated my WP to the latest 3.7, and numerous times while editing pages / posts, when I click on the “save” button, I would get a white page with an error “Warning: Cannot modify header information – headers already sent… bla bla wordpress/wp-includes/wp-db.php:86)
Each time I had to use my “back” button to go back quite a few steps.. This happened about 5 times, so I just did a roll back to WP Version 3.6 and all is well again –
I THINK it might be the “drag & drop Page Builder” causing this issue, but I’m not a 100% sure..
Just curious if others have experienced this error while using the latest WP 3.7, if so hopefully you will look into it..
Thanks for a great theme, and dedicated support.
KD
Hi,
Thank you very much
I tested yesterday everything except Visual Composer with 3.7 update and didn’t find any issue. I will do more tests today and will debug the reported issue. Thank you very much for sharing this
Thank you
Best Regards
Qode
Thanks guys.
After doing some more “testing” I think the culprit was the “Yoast SEO” plugin that was causing the crashes, I have removed the plugin, updated to WP 3.7, and so far everything is working fine.
Respect
KD
Hi,
Great Thanks for the update and for your effort to test everything
Best Regards
Qode
QODE, your theme is very beatiful, many features, nice design, congrats.
Thank you very much
Dear Customer,
who just rated our theme with 1 star. Would you give a chance to fix the problem if you have it or improve your experience with our theme. Our support forum is here http://qode.ticksy.com and we will be glad to resolve any issue you have
Best Regards
Qode
Hello. How can I active wide menu?
Hi,
You can make menu wide by editing properties of 1st level menu item, as we did it here:
http://screencast.com/t/KvdHvIxpKFpBest Regards
Qode
Hello I created a slider (layerslider) and nothing appears : blank page on my website. DO you have a solution ? Thanks
Hi,
There is a bug in LayerSlider. Can you check if Layer Slider version is 4.6.3 in Plugins page? If yes, you have old version and you should update it by entering purchase code in the LayerSlider page. You can find purchase code if you go to Licenses folder of the zip file you download from ThemeForest (All files & documentation file).
Best Regards
Qode
Hi, I downloaded the new version but i’v the same bug (blank page). Please, help me. Thanks
You can find updated version of LayerSlider in latest version of our theme. When you update the theme, it will be in wp-content/themes/subway/plugins/ folder.
