47 comments found.
Good people, I have a pre-purchase question, does this theme support allow membership so i can integrate a signup page? the theme is hot!!!
Hi there,
Thanks for taking an interest! We do not have a membership plugin included except the /my-account page from the default WooCommerce functionality.
Thanks for understanding and let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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It’s been a week going back and fourth about the illustrations used on the Business home demo. We would like to purchase the illustrations used on the demo but the support fail to give us the ID’s of the assets. All we got was “its in shutterstock, find them” We spent an hour doing image reverse search but could not find any. I don’t know why we cant get those information, unless you do not have a license to use those assets as well which is why you cannot provide us any information on where we can purchase them. We bought the template because of the illustrations used in the demo. Been 14 years in envato, bought lots of tempalates with my personal account and corporate account including few Mikado tempalte but this is the first time the support cannot provide the assets used on the demo. such a terrible experience. adding this as a comment and not as a review yet to give a chance.
Hi there,
We are sorry to hear this but we do see that you did get assistance and guidance on where to find the images/icons on your request so if you need any further assistance you are more than welcome to continue the conversation with our support team.
We surely do hope that you will reconsider your thoughts and hope that you will turn to our support team any time.
Support
Mikado Portfolio part of
Qode Interactive
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Importing the demo files doesn’t actually import the demo pages. is that correct? I choose “ALL” but the pages are empty.
Hi there,
The demo import should import all the pages that you can see on our demo website.
So, if you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Resources all passed but it cant install the “all content” demo. I was able to do it by installing individual content.
Hi there,
Please submit a ticket to our help center https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket and our support team will help you with this.
Thank you
Support
Mikado Portfolio part of
Qode Interactive
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could you help me resetting my item code, I never used the theme after purchasing it because of this reason, please reset my license
Hi there,
Thanks for writing in!
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance with this, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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hello Mikado
I just sent you an email with my license code as per you advise.
looking forward to hearing from you soon!
thanks in advance!
Hi there,
Thank you, if you have a request ID please share it with us.
Support
Mikado Portfolio part of
Qode Interactive
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hi does it come with a slider revolution license? how do I use it?
Hi there,
Please note that Revolution Slider does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.
You can read more about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, is the vertical slider https://techlink.qodeinteractive.com/vertical-slider/ ? in the samples in revolution slider? , what is the name?
If it is not a revolution slider and If I have deleted this page, how can I use it back?thanks
Hi there,
This is our Numberded Carousel widget which you can add to any page. So if you remoeved it you can simply add it on a page and add your Items, add image, text etc.
We hope this helped and if you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Mikado Portfolio part of
Qode Interactive
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Hi
We would like to buy the theme, we are software dev agency. Can we also hire you guys to make custom images and changes in the theme
Hi there,
If you need further information about this please submit a ticket to our Help Center with detailed explanation.
Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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i want to ask if the Techlink Theme support RTL (Arabic langage) if no, advice me other theme from your product design that support RTL, Thank you
Hello,
Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.
You can check our themes with RTL support in this article.
If you have any additional questions please let us know.
Support
Mikado Portfolio part of
Qode Interactive
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i have purshase the theme, but i have a problem to save any modification in the core options, button still loading!!! i try to send ticket but the theme not appair in the Qode Help Center- > Supported items ???
Hi there,
Once you submit a ticket please check if you have filled in correct profile (Mikado), theme (TechLink) and your themes purchase code. We have tested this and it works well, so please try it out once again and our support team will check any issue on your end.
Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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Can we change the theme colors to navy blue and orange?
Hi there,
Thanks for taking an interest! It is for sure possible to change the colors of the theme, you can always check our themes documentation for more info about the theme and its features.
We hope this helped and let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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last update 3 September 2021 today is 25th may 22 and after a major wordpress update (6.0.0) something is going wrong…I think that premium theme which costs $69 (with a 50 buck every 6 month support) needs to update more frequently and without customers ask for this…
Hi there,
We do see that your request has been responded so please continue the conversation with our support team for any additional assistance. Our team is updating all our themes at the moment so TechLink will for sure be updated and you will be notified.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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I will! and I thank Valentina for her help here too. but it would be appreciate if you update more frequently and especially, if necessary, before a major wordpress update, not after 
thanks again.
Hi there,
Glad to hear this is resolved. We will try to update the themes more frequently and you should know that we do have our team updating all our themes and Techlink will for sure be updated.
Thank you for your patience.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, after updating elementor the theme breaks, I have to rollback the version for the website to work. Can you please let us know when this error will be fixed. Thank you.
Hi there,
Once we check this we could not replicate any issue, so could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi I have purchased the theme but I am unable to install it on wordpress. Pls help
Hi Is there any provision by which I can import the template of animated slider because I have already purchased your theme and it is not working at all! Pls help
https://techlink.qodeinteractive.com/animated-slider/#I want to import this template and I have purchased https://preview.themeforest.net/item/techlink-technology-and-it-solutions-theme/full_screen_preview/30185488?_ga=2.69367888.1937650946.1648309036-1201972677.1647454357
Hi there,
Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi I would like to get a refund, please assist
Hi there,
We are sorry to hear this. You can always read more about the refund policy here but you should know that you can always turn to our support by submitting a ticket to our Help Center and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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His this worthed buying???? no updates for a long time, it seems a template forgotten, and left with no compatibilities updates and features.
Hi there,
Thanks for taking an interest! We do have a devoted team that is working hard on updating all our themes, so TechLink will for sure be updated as soon as possible. We do not intend to forget about any of our themes.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Ok, great, when is the next update provision..??
Hi there,
Please note that our developers are constantly working on updates for all our themes. At the moment we don’t have any ETA when new update will come out but we hope it will be released soon.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, I install the theme. And try to change the logo. I upload the logo in TeckLick Core options the way it written in documentations. But unfortunately I cant see my logo. Can you please help me with that. Here is the video link of my problem please take a look: https://www.loom.com/share/a8232558e80e4ccf8cee9caaecafecd9
Hi there,
Please check the Page Settings for those pages since those settings override the global ones. Check the following article. If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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Hi there,
Thank you for taking an interest!
We don’t have any active campaigns for our TechLink theme at the moment, sorry about that. You can always subscribe to our newsletter to receive notifications about the latest news and discounts – https://qodeinteractive.com/newsletter
Support
Mikado Portfolio part of
Qode Interactive
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Can i get this theme in HTML / React JS if its available ?
Hi there,
Thanks for taking an interest! Unfortunately no, we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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hello can i use the theme to create a charity website and also use a plugin for donations? so that users are able to make donations in the website?
Hi there,
Thank you for reaching us!
Once you import our demo content you will get all the pages and settings which you can adjust to your needs. You can add a donations plugin, however we haven’t tested such plugins with the theme so we cannot guarantee a 100% compatibility.
You can check some of our charity and donation themes in this link.
If you have any additional questions please let us know.
Support
Mikado Portfolio part of
Qode Interactive
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is this plugin https://wordpress.org/plugins/give/ compatible with the theme?
also what plugin does this theme use? https://rightcause.qodeinteractive.com/donations/zebra-4200-in-the-whole-world/
Hello,
TechLink theme is not tested with Give WP plugin, so we really can’t guarantee compatibility.
As for RightCause theme, it’s compatible with Give WP, see the official themeforest page, as well as this link. Also, if you have additional questions about RightCause theme, feel free to reach us in RightCause theme comment section.
Support
Mikado Portfolio part of
Qode Interactive
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i want to use give wp plugin with techlink. can u try try out and let me know if it works before i purchase the theme? if it does not work i can purchase rightcause
Hello,
As we stated, TechLink theme is not tested with GiveWP plugin and we really can’t guarantee compatibility.
If you have additional questions, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, I am just starting a blog and came across your theme. I would like to use it for my blog but I want to request a discount because I cannot afford this cost. I can only avail $10 at the moment because of the poor value of the Nigeria currency. I look forward to your response. Thank you.
Hi there,
Thank you for taking interest in our theme!
We don’t have any active campaigns at the moment. Sorry about that. You can always subscribe to our newsletter to receive notifications about the latest news and discounts.
You can also see our themes that are on sale at this moment in this link.
Support
Mikado Portfolio part of
Qode Interactive
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