21504 comments found.
Is it possible to add the “related posts” section that appears after a single post to a custom post type?
Hi,
This feature is actually built into theme.
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will consult you about it.
Thanks!
Hi, Here it says “Last Update – 5 October 17”, but the change log is from september 9 2017 (v5.5.0.1), and in my wp admin panel i’m not geting any update news. Any news? Thanks
Hi,
Only theme preview image for ThemeForest was updated. Unfortunately TF does not deferentiate between promo materials and actual theme updates.
Ok, thanks
Excerpts on Blogs via “Blog List” and “Blog Mini”-tools doesn’t display my blogs correctly but the computer generated text “Proin tellus mi, ...”. This is an equivalent problem as lucifer666 four months ago mentioned “general problem”. Please Help!
Hello, There is no valid reason for a refund: https://themeforest.net/page/customer_refund_policy#not-refundable. Therefore we cannot approve it. However if you experience issues or have questions about the theme, please don’t hesitate to submit a ticket via our online help-desk: http://support.dream-theme.com. Thank you!
I think it’s a mis-understanding. I like this theme very much and is willing to solve the technical problem in place of refunding. I wanna keep it simple, maybe it’s for you a common question and is too lightweight to obtain a ticket.
Hello,
I’m sorry, posted a pre-made reply to a wrong place 
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will consult you about your question.
Thanks!
Hi where can I see the event calender pro demo.
Hi,
Sorry, there’s no demos with it.
We filed lied to. We were told that Visual Composer is free. But when we click on it. We have to pay 34 dollars. That is deception and fraud.
Hello,
Please do not spread misinformation.
1. Visual Composer comes free with the theme.
2. Licensing and terms of use of bundled plugins are clearly described in official Envato article: https://help.market.envato.com/hc/en-us/articles/213762463
It’s a very simple matter I clicked on it and it said you have to buy it
You need to register the theme with a purchase code in The7 > My The7 menu and install the Visual Composer via The7 > Plugins.
If you decide to de-register the theme (e.g. to illegally use it on multiple sites) – naturally plugins will be de-registered as well.
Hello,
i didnt find here an answer to my issue. In this path, Theme Options > Top Bar and Header > ”Layout” > Icons there are icons like phone, e-mail or adress. This icons are on my Webpage. How can i make the icons on my Webpage clickable? So i maybe want to click on adress which opens the adress in google maps. Or on my mobile phone in want to click on phone number and make immediately a calling.
I hope you can help me.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
hi ;the7 very slow.What should I do?
example site: experteknik.com
Hello,
1. Deactivate plugins that you are not using.
2. Install a caching plugin and enable page caching.
3. Enable server-side .gzip.
4. If your site audience is all around the globe, consider using a CDN.
Which of your demos has an example of the mega menu with icons?
http://the7.io/main/
The link to the Full Guide is not working. Please fix this. Thank you.
Hi,
The full guide is here: http://guide.the7.io
Where houve you found a broken link?
Thanks!
Hi, does the7 support Simplified Chinese out of the box？
Hello,
No.
The primary menu does not work in the inner pages – https://zesttree.com/confirmation/ It still getting the menu created for the microsite – https://zesttree.com
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will consult you about it.
Thanks!
I have created ticket please look into it asap
Purchased a couple of times as The7 is a very flexible theme. Would you be able to put together a Veterinary/Animal Hospital Demo? (would be similar to a medical clinic but with pets)
...Wondering how it might look according to your designer(s).
Thanks
Hi @thedirector27,
Thanks for your feedback and suggestion. I cannot promise anything, but I’ve forwarded your request to our dev team and designer 
Great theme, lot of functionality! But, is there anyway I can configure a videoheader instead of a slideshow?
Hi,
Thanks for feedback!
You can embed a video into the Slider Revolution and use it the header.
There is no Dummy Content Folder in Full Download! Can you tell me where is that?
Hello,
WP-admin > The7 > Pre-made Websites.
Needless to say you need to register your website with a unique purchase code.
Hi there,
I want to have a site in English and Spanish and I’m thinking about installing the WPML plugin but before that, I’d like to complete the site in one language first, in this case, it would be Spanish.
So I need to know how can I change the comments that are in English now, for example, the “Add to cart button”, “Additional products”, “Read more”... etc.
Thanks in advance for your help!
Hello,
If I’m not mistaking, there’s a ready-made Spanish translation file.
I found there one called “es_ES.mo” and another “es_ES.po” in the Languages folder… but I don’t know what to do with those files… can you help me, please?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will consult you about it.
Thanks!
I will. Thanks!
Thanks!
Hi,
What is the version of Visual Composer?
Thank you!
Hello,
Newest.
Hi,
We haven’t activated our purchase code anywhere else and it doesn’t seem to be working, we see this error message: cURL error 6: Couldn’t resolve host ‘repo.the7.io’
Could you help?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
I really like the layer slider for the corporate theme. How can I get that?
Hello,
There’s some mistake – we are not using Layer Slide on our demos..
ok. my bad what is the slider that is being used and how may i get it?
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will consult you about it.
Thanks!
I really like the theme, I am just having one problem. Is there a way to change the color of the mobile menu icon. It is showing up white for me on a white header. Once I scroll down and open the mobile menu it works fine, it is just that you cannot see the actual mobile menu icon.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hello, My boss just bought the7 theme. It says the7 bundled with visual composer and ultimate addons for vc. But after i install it i couldnt find them anywhere.
pardon me, just found it with pre made website.
Hi,
Plugins can be installed and updated via The7 > Plugins menu.
