21503 comments found.
Hi, hox to set height of the featured image in poste or change the position (center, bottom, top etc..) ?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
hi is there a rating system included? i want to asign star rating to my articles or pages
Hi,
I believe there are numerous plugins for that. You can choose whichever you like 
Hi I’m having an issue with visual composer everything is up to date but bc is displaying like code? The normal bc platform is gone I’ve purged all caches and refresh a bunch. I need to be able to edit this site and I’m using the 7 bc it’s really strange
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Thanks heaps I have cheers also submitting for php7 a scan is showing an issue with the7 and vc thanks
Our demo is running on server with PHP 7.0 
We’ll take a look into your report though. Thanks!
Yeah I’ve tried to change a few times but has errors
Works well on our side. Awaiting for you ticket.
I submitted a ticket
Hey Dream-Theme. When are you all going to add more website demos for The7? Thank you. Just wondering.
Hello,
August is always a “slow” month. We will be releasing major updates as well as new content starting from early September.
Hi, i have 1 licence, now i made an 1:1 copy of my site www.domain.com for testing… test.domain.com… do i need for this an extra licence?? when i activate the theme on test domain can i have problems on my live site?? can i loose my licence on live site?? thx for answer
Hello,
If test.domain.com is a staging version of live site domain.com – you do NOT need additional license. 1 is enough. We’ll need your main domain name though, to enable subdomain registration for it.
yes its only a staging version to test updates or plugins and its not public… where should i send my domain name… here or at dream-theme support site? thx
You can send a PM: https://themeforest.net/user/dream-theme#contact
Hi, can you also tell me how to insert buttons and icons into the footer widget? thank you
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi, I currently have a colored background for the header (color gradient) but may want to add an image underneath the color (where the image is mostly transparent. Can you tell me how to do that? thank you.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
I’m getting fed up with Envato big time; it’s always something with their ‘specials’. I prepared to buy a bunch of your licenses at $31 and it’s again some f** up from Envato’s side what makes me buy nothing at all in the end from all the stuff we wanted.
Hello,
The7 was added to Envato Birthday sale by mistake. Minimal economically justified price is $39. And it will be increased with a major update a bit later this fall.
Hi, I don’t have any shop sidebars listed in Widgets. Only default sidebar and default footer. Do I miss some setting or do I need to open a support tickets? Version: 5.2.1. Thank you.
OK, looks like I simply have to create a sidebar manually in theme options.
Sorry, by creating a custom sidebar I can add it to single product pages, but how do I customize (nonexisting) sidebar for woocommerce archives and category pages?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
I do not know where my license is registered, can you help me?
Hello,
You can de-register your code here: http://repo.the7.io/de-register/
However please note that using a single license for more then one site (except staging site) is illegal and each registration/de-registration act is being recorded.
Problems updgrading 5.3.1 to 5.4.1. with Blog/Masonry Grid, header not showing in mobile and dropdowns not working. I have submitted a ticket 2 days ago but no response…
Hi,
Over 2 days? This is unusual 
And it’s already a weekend here
Can you please post your ticket ID. I’ll try to ask somebody of our guys to take a look at it. Though I cannot guarantee anything.
Hello. Is it possible to import demo sites with pictures? I tried the Shop site and it comes with image placeholder instead.
Hello,
Some site contains copyright images. They require purchasing dedicated licenses (quite expansive ones) therefore they were changed to placeholders.
Sure I understand. Thanks for the quick reply.
How long will the $39 price last?
Hello,
At this moment $39 is considered a normal price. (Because it’s illegal to call it a “sale” for over 30 days.)
We are planning to increase the price a bit later this fall with a major update.
Hi!, I need the header background of Coffee Shop template to be totally transparent, but I can not find the option for this, can you help me please?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi, where is login and signin page?
Hello,
We do not offer those pages because there are numerous plugins for that – choose anyone you like
Здравствуйте! Подскажите, пожалуйста, как настройках темы вкладка “Социальные кнопки” добавить другие социальные сети, например “Вконтакте” и “Одноклассники”? На данный момент в настройках только 6 соц сетей.
Здравствуйте,
Этого нельзя сделать в настройках темы.
Hi, have you already withdrawn your theme from the Envato birthday sale? Just left it in my basket yesterday because I was checking more of the items, and today when I wanted to checkout, it’s already the original price I see.
Hello,
There was a misunderstanding with adding The7 to the sale. A nasty one. Now it is resolved.
It’s really a shame. For everyone. For you because issues like this will lower your reputation, as it really seems like you have changed your mind after a day of the sale. And for me, because at the moment I cannot afford the “normal” price, but would have bought it for the discounted one for a friend’s site.
I don’t think it will lower anything. From $39 authors get only $23. From $19 they get < $6.
$39 is a minimal economically justified price for the theme at this moment. And it will be increased with a major update a bit later this fall.
does your theme work with wordpress network multisite?
Hello,
Yes.
But you should check with Envato if the regular license covers your use-case.
how to edit marketting theme slide text ” we do marketting the right way” one
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hello Guys,
I am building the site locally and I will upload every thing to the production after I finished, My question is:
To use the full features of the theme I have to enter the purchase code and my license is normal, is there any problem to re-enter the purchase code again if I decided to re build the site online?!
Please advice.
Thanks in advance! Regards,
Hi,
Nope. It’s totally fine to register your local copy, de-register it when you’re done and then register the live site.
That’s awesome!
Thanks a lot
My pleasure
